Trusted Agent profile · Farnborough
★★★★★
1,676 reviews across 2 platforms
67 Victoria Road, Farnborough, GU14 7PL
Romans's office in Farnborough, at 67 Victoria Road, is rated 4.2 out of 5 across 1,676 reviews on two platforms, including 283 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Romans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Farnborough.
Every review we hold for the Farnborough office, from every platform, shown as written. First names only.
5/5
TrustpilotThank You Stacey Cowap and Romans for Excellent Service
I have been working with Stacey Cowap at Romans for several years. Stacey is always totally on top of maintenance, addressing client issues and every aspect of renting out my home. Stacey has always been immensely responsive and has also provided total peace of mind when dealing with some of the trickier issues of renting a property. She is true professional.
5/5
TrustpilotI have had no issue with romans if I…
I have had no issue with romans if I have a problem it’s always delt with on time . Christine has been amazing can’t fault her in her role that she does . Thanks Karina . X
Dear Karina GalatiCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotAlistair is a pleasure to deal with
Alistair is a pleasure to deal with, he's professional, polite and very efficient. Whenever I have any questions, I feel confident that he will be able to answer them and any advice he offers is backed up by his experience and knowledge . Well done
Dear Stephen Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotLukes professionalism
I found Romans very helpful when I first moved to my new flat. Once in I had some major bathroom problems, to which Luke took charge of, he kept me updated every day sometimes twice a day he communicated with both my landlord and myself very professionally. He made what could have been a nightmare week bearable. Thank you Luke you are a Saint.
5/5
TrustpilotNew property manager is on the ball!
Having had a few property managers in recent months, it was great to know that my new manager Skye Jones was on top of all the changes that had been going on.Skye has kept me upto date and informed at every stage of the transition between new tenants, which has reduced my stress and anxiety during the whole process.
5/5
TrustpilotGreat service
We put our house on the market at quite possibly the worst time in years, just as interest rates were rising but Matthew Leigh was very pro active in finding viewers for the property and within a month we had an offer. Very pleased with the service and Matthew was on hand with any queries, even when he was on holiday! Thank you 😊
5/5
TrustpilotThe whole process of becoming a tenant…
The whole process of becoming a tenant through the Romans agency is very smooth thanks to Andreea Covaci for good customer care and skills. Andreea made the whole process look so easy and simple she is so dedicated and have good follow ups.
Dear MihaelaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotKim Shanks has been a brilliant…
Kim Shanks has been a brilliant property manager! Has kept me updated, checked in regularly and her overall manner is warm and friendly. Kim has also been empathetic to the issues I have had with property and eager to get them resolved asap.
Dear MichaelaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotI can honestly say that the service we…
I can honestly say that the service we have received from Romans has been exceptional. Right from the initial viewing Katie made everything easy, she was on hand at every step of the way and the online application process was straight forward and user friendly. I would recommend Romans (and Katie) to anyone looking to rent a property in the Wiltshire area
5/5
TrustpilotAbsolutely amazing service
Absolutely amazing service from start to finish. Our move manager Catherine always kept us updated and made sure everything run smoothly throughout the process. Couldn’t thank Catherine enough for all her hard work. Thank you :) . Sam kent & josh kent
Good afternoonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotHollie at your Aldershot Branch is…
Hollie at your Aldershot Branch is charming polite and very helpful and kept us inform all the way through
Dear CharlieCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Hollie a 5 star rating! Many thanksCustomer Care Team
5/5
TrustpilotThe team is amazing!
The team is amazing!! Amanda’s communication is a credit to the team! They are incredibly professional at all times!! Great agency to be engaged with!!
Dear Andy We greatly appreciate your 5-star review and the time you took to share your experience with Amanda. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
TrustpilotAlexander Smith
I've dealt with Alexander for a few weeks. Very efficient and professional. Great service and always ready to act upon things. A great asset to the company and I would have no hesitation in recommending him to my friends and family.
Dear NickCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotDenise Hurn
Can I just say how helpful and proficient Denise Hurn is. She’s always very friendly and nothing is too much trouble for her. We’ve known her for a few years now and her professionalism shines through, she’s a real credit to your company.
Good morning,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHollie Evans and lettings department from Romans Farnborough were helpful in finding a house in quicktime after I did recently move to this town. Their process is transparent and their communication is the key.
Dear Ashik Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotWorked with Saffron Willmot Marla
Worked with Saffron Willmott Marla. Polite, punctual and easy to talk to.Agency picks up calls immediately. Offer many options, for described preferences.Would recommend
Dear Leonid ZhCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotShout out to Mark Davison
This is my first time renting a place in the UK so naturally there were a lot of confusions and questions from my side. The entire team at Romans has been very helpful throughout the process. A special shout out to Mark Davison for always being available to answer my queries and for his assistance throughout the referencing process.
5/5
TrustpilotReally happy with Donna-Marie Brant
Donna is one of the best Property Managers I have been assisted by. She is very professional and easy to deal with. Her response time is second to none, always helpful and efficient. It's not easy to find a Property Manager who you can rely on. Thank you Donna!
Dear Diego,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
TrustpilotChris Wilkins was very helpful
Chris Wilkins was very helpful, friendly and diligent through the whole process. Thanks for your help Chris!
Dear FrancoWe are very happy Chris Wilkins provided you with a positive customer experience.Kind regardsCustomer Care Team
5/5
GoogleI had a very good experience with buying from Romans with the team at Farnborough, Samm and Mike were great and very helpful throughout the process, very highly recommend using them
5/5
TrustpilotWerelet two of our properties…Luke...
We recently relet two of our properties in the local area where Luke, together with Kerry and Alistair were involved. There were a couple queries regarding important maintenance issues. Luke dealt with all these the problems and resolved the issues to the satisfation of both Landlord and tenants. Luke is admirably suited for his job and really is a credit to Romans.
5/5
TrustpilotSelling a property with Romans estate agency, Reading
Mike and his team were excellent throughout the sales process, in organising photos, viewings and offers. James, as moving manager, was always on the ball, answering questions and assisting our purchaser by chasing solicitors. We can thoroughly recommend Romans in Reading.
Dear Mr and Mrs WilkinsCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotDonna the amazing property manager
Donna our property manager have been amazing throughout, she made everything easier for us and always very helpful. She deals with all our queries promptly. And because of her, I'd really highly recommend Romans. Thank you so much Donna.
Dear Yanyanis Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotFantastic experience…
I had a fantastic experience with Romans Estate Agency in Caversham during a recent property viewing. A special shout-out to Ayse Yerlikaya, who provided exceptional service and valuable insight into the property. Her professionalism, knowledge, and friendly approach made the entire process smooth and enjoyable. I highly recommend Romans and Ayse for anyone looking for a great experience in property viewings.
Dear FonsecaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Ayse a 5 star rating! Many thanksCustomer Care Team
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Tell us what you need and we'll put you in touch. Romans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Farnborough.
