Prospect Estate Agency Farnborough reviews

★★★★★ 5/5

Trustpilot

My best experience with an estate agency

I have had the best experience with an estate agency working with the team for a Farnborough property. The team, particularly Leslie and Chris, as well as Jordan and Claudia, have been amazing helping with settling on this property and getting the necessary paperwork through and have been more than eager to see this through. I have had really awful experiences in the past, but the brilliant team here made sure I did not even have to raise a brow on this occasion. I will recommend them any day to my friends and anyone looking for the right people to engage. -Priscilla

Enyo · 14 July 2024

★★★★★ 5/5

Trustpilot

Great communications and organising ability

I am writing to thank Ashleigh Ackermann from prospect estate agents especially for her effort organising some repairs and maintenance requirements at the house I am renting as a tenant.

Andrew · 21 February 2026

★★★★★ 5/5

Google

Cannot thank Prospect in Farnborough enough for all their hard work. Our flat was on the market for months with another agent and despite numerous viewings, they couldn’t get a decent offer. A couple of weeks with Prospect, my property was viewed and rented out at a fantastic price. Thank you Jordan and Les from the lettings team for everything!

Amelle · 7 November 2023

★★★★★ 5/5

Trustpilot

I use Prospect to manage my rental flat…

I use Prospect to manage my rental flat in Reading as I live away in the North of England. They do an excellent job always attentive and alert me of any issues or deal with my queries very promptly. Vickie is my manager of the property and she does a great job and I feel very reassured the flat is in safe hands. Great value service would highly recommend Prosoect in Reading for any property management.

Matt · 12 September 2024

★★★★★ 5/5

Trustpilot

The best property selling experience

We came to Prospect following a long and arduous journey of not having sold our family home for the last 6 years. From day 1, Beth was there to listen to us and provide us the reassurance that she will get the sale completed. From tailoring the viewings for us and finding a secure buyer everything was done smoothly with impeccable communication. Post move encountered an issue with the moving company leaving a fitting behind, once again Beth was helpful in organising communication with the new buyers for retrieval.Overall I couldn’t recommend Prospect enough to anyone looking to move in the Wokingham area.Will certainly look to obtain services from them in the future.⭐️⭐️⭐️⭐️⭐️

Ammad · 4 July 2024

★★★★★ 5/5

Trustpilot

Thanks Beth!

I had a somewhat epic chain with my sale and purchase and everything was going along as expected until it wasn’t! Beth came into her own at this point and grabbed it with both hands. She absolutely stepped up and went above and beyond in terms of chasing, calling, emailing. She did way more that the other agents involved in the chain and I’m now comfortably settling in my new house! Something I don’t think that would have happened if Beth hadn’t been prepared to herd all those pesky cats for me! You only know how good someone is when things go wrong…. Thanks Beth!

Nathalie · 1 July 2024

★★★★★ 5/5

Trustpilot

Very helpful and great communication

Very helpful and great communication. Helped us find our new home that we love!!

HAYLEY · 2 October 2026

★★★★★ 5/5

Trustpilot

Anna

Anna, has worked tirelessly to keep our chain alive under difficult circumstances . She really has gone over and beyond what would be expected of a progress specialist .

Robert · 20 June 2026

★★★★★ 5/5

Google

Excellent work, Being a remote seller they took on a lot of extra tasks to help me out and stayed in touch throughout, there were a lot of roadblocks and they were able to support me overcome those and take the sale all the way to the close. Very reliable team would definitely recommend

Nabil · 28 November 2025

★★★★★ 5/5

Trustpilot

Fantastic service

We recently rented a property through Prospect Lettings between house purchases. We have never rented before, but the team at Prospect were absolutely great with their guidance and support.

Alison · 17 June 2026

★★★★★ 5/5

Trustpilot

A very professional estate agent

Just to say how delighted we were with the service offered by Prospect estate agents, right from the first call, Abi Heppner dealt with us in a very professional way, taking the time to understand our needs and what we were looking for before arranging a viewing on a property we had seen on there website. Abi also did the viewing which was conducted in a very calm leasurely manner, answering and questions we had and also giving us an insight into the local amenities Thank you so much Abi

Andrew · 22 May 2024

★★★★★ 1/5

Trustpilot

Customer service after sales

I bought a new build thorugh Prospect in 2024 Oct. I found water leaking and flooring damage in March 25. I sent enquires along with finding from my flooring company and plumper to Prospect a couple times and there 's no response at all. In Sep, again, my surveyor came and found it is caused by an installation issue. I told them again but no response at all.They have a lack of customer 's attention after sales. I remind every buyer to be careful with this company. It 's not a company with a customer care.

Bernard · 10 January 2026

★★★★★ 5/5

Trustpilot

Great property management

Kodie as property manager has been excellent with communication and always been available if any small issues have cropped up since our tenancy started 2 months ago

Jordan · 24 June 2026

★★★★★ 5/5

Trustpilot

We have received excellent service from Prospects

We have received great service from Beckie and the team at Prospects. After our existing tenants had to relocate for work we were so pleased with the prompt and efficient way in which they processed the exiting clients and at the same time found a new tenant thus avoiding any void in rental income . Thank you to all at Prospects.

Ian · 26 July 2023

★★★★★ 5/5

Google

Prospect Farnborough is a brilliant letting agency for us, proactive and good communicators. They have managed our property for almost four years now. The team: Chris, Les, Jordan, Claudia and xx( sorry I forgot one) , is extremely friendly and helpful always

María · 25 August 2024

★★★★★ 5/5

Trustpilot

Prospect are an incredibly professional…

Prospect are an incredibly professional Estate Agency. I dealt with Toby and Liam, both were very easy to deal with. As a first time buyer in this market, it is important to understand the pros and cons of purchasing a property. With this being said, Toby and Liam are very detail oriented and dedicated to their roles. It was a pleasure dealing with them both!

Ricky · 20 March 2023

★★★★★ 5/5

Google

The team at Prospect organised the letting out of our flat in Farnborough. Jordan and Matt were fantastic, the whole process was super quick, smooth and efficient. They were very responsive and found us a brilliant tenant in less than a week. Great communicators and lovely to deal with. I cant recommend the team there highly enough.

L · 9 October 2023

★★★★★ 5/5

Google

Amazing personal service from start to finish. Extremely helpful and patient every step of the way. Big thanks to Tilly who made the entire process as smooth and possible and always went above and beyond to support the move. Welcome gift was a lovely touch. Highlighy recommended 👌 …

Peter · 30 March 2024

★★★★★ 1/5

Trustpilot

Terrible customer experience Ollie Payne. Won’t return deposit

Paid a holding deposit on a property but didn’t sign a contract. Spoke to Ollie Payne who confirmed I would receive this deposit back as we didn’t sign a contract however it’s been over 6 weeks and I have still not received this despite numerous phone calls. Have given my bank details to numerous people on the phone with prospect and have been waiting on an email from ‘Chloe’ for weeks. Very very disappointed as I was expecting Prospect to be a reputable agency however would not recommend this to anybody.

Isobel · 12 April 2024

★★★★★ 5/5

Trustpilot

Great service and a reliable estate…

Great service and a reliable estate agent - Charlotte was very helpful.

Ross · 29 May 2026

★★★★★ 5/5

Trustpilot

Would like to say a big thank you to …

Would like to say a big thank you to Josh of prospect Sandhurst especially for nursing me through the purchase of my new home in UK from 2000 miles away . Nothing was too much trouble, including several viewing requests for family to view/measure up and take photos for me. Josh dealt with everything professionally ,and with understanding and efficiency with every twist and turn my purchase had, always replying to messages and phone calls of which there were many!! Could not have done it without your amazing help Josh. Would not think twice about recommending Prospect in Sandhurst for your next sale/purchase. A big thank you to you and thank you to your brilliant team.chris Lacy

Christine · 31 March 2024

★★★★★ 5/5

Google

Cannot recommend highly enough. Sold 3 properties with them all whilst emigrating and the attention to detail and our specific needs were second to none. Having previously used Bridges the difference between the 2 was obvious from the get go. Absolutely brilliant service. Thank-you Darren, Connor and the whole team

Rob · 28 November 2025

★★★★★ 5/5

Trustpilot

A quality property manager

Nikki is always helpful, always professional. Very happy to have her managing our property.

Andy · 13 May 2026

★★★★★ 5/5

Trustpilot

Very professional and efficient

I've been letting my property through the Maidenhead branch of Prospect for the past 12 years and have always been happy with the service I have received. Communication has always been good and they have gone above and beyond to help sort any issues that have arisen. Special shout to Samantha Baron who has steered me through a few sticky patches!

Kate · 20 May 2026