Trusted Agent profile · Farnborough

Prospect Estate Agency Farnborough reviews

4.7

★★★★★ Excellent

1,859 reviews across 2 platforms

27 Victoria Road, Farnborough, GU14 7NT

Prospect Estate Agency's office in Farnborough, at 27 Victoria Road, is rated 4.7 out of 5 across 1,859 reviews on two platforms, including 250 Google reviews rated 4.6.

Google logo

4.6 / 5

250

Reviews on Google

This office

Trustpilot logo

1,609

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Farnborough office, from every platform, shown as written. First names only.

5/5

Trustpilot

From Zero to Hero

Amanda Jenkins has been an absolute superstar since taking over as our property manager. From day one, she's been incredibly responsive, helpful and genuinely empathetic, keeping us updated every step of the way and always making us feel like our concerns matter. The difference has been remarkable - we've gone from dreading having to send a message, expecting delays or frustration, to knowing that anything we raise will be acknowledged promptly and dealt with efficiently. Amanda's professionalism, communication and proactive approach have completely transformed our experience. She's a real credit to the letting agency and managed services aspect of Prospect.

Jordan · 29 July 2026

Agent replied · 25 September 2026

Thank you, Jordan, for your wonderful feedback! We're pleased to hear that Amanda has been a superstar in providing you with support and reliable service. Your experience truly reflects our commitment to quality and honesty, and we will share your kind words with Amanda and the team.

5/5

Trustpilot

Fantastic experience

Fantastic experience. I have just finished my PhD, and for my new job, I needed a fast relocation from the North. This is, of course, stressful, but thanks to Gracie's efforts, I had some viewings and found a brilliant flat in a very short time. Also, one thing that really stood out to me about them is that they are very transparent and genuinely want to find a good place for you with no strings attached - something that I am not used to after being in the 'student enviroment' for so long! Highly recommend. Thanks again to Gracie, Matt, Samantha and the rest of the team :)

Daniel · 8 July 2026

Agent replied · 25 September 2026

Thank you, Daniel, for your fantastic review! We're thrilled to hear that Gracie and the team provided you with reliable support during your relocation and that you found a brilliant flat so quickly. Your kind words about our customer-centric and honest service mean a lot to us, and we look forward to assisting you again in the future!

5/5

Trustpilot

I write this review to leave a very…

I write this review to leave a very positive feedback for Vickie, and prospect estate agent in reading. Vickie has been very helpful with all the management issues we have had during the past few years. She is always available and approachable, on top of her job, and always ready to help. Thank you so much for the lovely experience you are giving us every day!

Zanyar · 16 September 2026

Agent replied · 25 September 2026

Hello Zanyar, Thankyou for the lovely 5 star review for Vickie in our property management team. We really appreciate hearing the great feedback from your experience. Kind regards

5/5

Google

We are currently renting through Prospect from past 3 years, and Nancy Suri is our property manager. We are extremely pleased with the agency, especially with Nancy, who is always prompt in responding to our queries and easily reachable for any issues. She ensures that any concerns raised are addressed quickly and follows up until everything is fully resolved. We have not experienced any challenges so far and would highly recommend both Nancy and the agency to anyone looking for a reliable, supportive, and trustworthy service. Thank you team and great job!

Mudita · 24 March 2026

Agent replied · 14 April 2026

Hi Mudita, Thank you for taking the time to leave this review and for your kind words regarding Nancy. We're very happy to hear that you are enjoying a great service and that you continue to do so. Best wishes from the whole Team at Prospect Estate Agents in Farnborough.

5/5

Trustpilot

I can’t thank Oliver Rice enough for…

I can’t thank Oliver Rice enough for all his help throughout the process. From the very beginning, he was professional, friendly, and always happy to answer our questions. He made everything so easy and stress-free, keeping us updated every step of the way and making sure everything went smoothly.

Nabaz · 22 July 2026

Agent replied · 25 September 2026

Thank you, Nabaz, for your wonderful feedback! We're thrilled to hear that Oliver provided you with such reliable and customer-centric support throughout your journey. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

5/5

Trustpilot

Amanda Jenkins has been very helpful

Amanda Jenkins has been very helpful in addressing an administrative mistake I made in the process of renting a property through Prospect. She responded fast and resolved the issue very quickly making my experience with her and the agency smooth and fast.

Yasmine · 20 August 2026

Agent replied · 25 September 2026

Thank you, Yasmine, for your wonderful feedback! We're thrilled to hear that Amanda provided you with such reliable support and made your property search hassle-free. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

5/5

Trustpilot

We would like to say a big thank you to…

We would like to say a big thank you to Davina Dobe, Kallee Furguson and colleagues for all their help in selling our property, they were so friendly and professional, they gave us good advice, nothing was to much trouble for them.

Julie · 11 August 2026

Agent replied · 25 September 2026

Hello Julie & Gary, Thank you for the lovely review for Davina and Kallee. We really appreciate hearing of your experience with us and we hope we can be of help to you in the future. Kind regards

5/5

Trustpilot

Best property manager

Nikki Gardner is my property manager. She is very professional and helpful. No job is ever too big for her. She goes out of her way to deal with any issues, even when it is not even part of her job description. I am very happy to have her as my point of contact.

Mitra · 17 May 2026

Agent replied · 6 June 2026

Hello Mitra, Thank you for the lovely 5 star review for Nikki in our property management team. We really appreciate the great feedback. Kind regards

5/5

Trustpilot

THANK YOU to Ross (and your Prospect team)

A huge THANK YOU to Ross (and his team at Prospect) who assisted us with the purchase of our first property in the UK. From start to finish, he was pushing our solicitors and communicating with the sellers to make sure the deal moved forward. We were kept in the loop the whole way and he drove the process to completion. Thanks again Ross, you made that easy for us."

Robert · 7 January 2026

Agent replied · 25 January 2026

Hello Robert, Thank you for the wonderful review of Ross and our Reading sales team. We hope you are enjoying your new home and thank you for the 5 stars. Kind regards

5/5

Trustpilot

Excellent service from start to finish

Excellent service from start to finish. A big thank you to Anna and Matthew for all of their hard work, professionalism and support throughout the process. They were always responsive, helpful and went above and beyond to keep everything moving. Highly recommended!

Harry · 19 June 2026

Agent replied · 25 September 2026

Thank you, Harry, for your wonderful review! We're thrilled to hear that you received excellent service from Anna and Matthew, who truly embody our commitment to customer-centric support and reliability. We appreciate your recommendation and look forward to serving you again in the future!

4/5

Trustpilot

Review Prospect Agency

Renting through Prospect agency has been an overall positive experience for me. As agents ensuring the communication & liaison between landlords and tenants, I imagine their work is not always simple. However, all the agents I have dealt with have been quick to respond to & manage issues. Most recently Nikki has dealt with issues swiftly and efficiently in particular ensuring the check out process went smoothly & liaised well with my landlord.

Anna · 14 September 2026

Agent replied · 25 September 2026

Hello Anna, Thank you for the lovely review and for sharing your experience with us. We really appreciate the great feedback for Nikki in our property management team. Kind regards

5/5

Trustpilot

We were renting a flat through…

We were renting a flat through prospect, the moving and our processes were very straightforward and well explained by our building manager Kodie. Kodie was always very responsive and was quick to address any issues with the property.

Joe · 18 June 2026

Agent replied · 25 September 2026

Thank you, Joe, for your wonderful review! We're thrilled to hear that your moving process was straightforward and that Kodie's support made a positive impact. Your feedback is a testament to our commitment to customer-centric service, and we look forward to welcoming you back in the future!

5/5

Trustpilot

Fantastic service to the end…

Fantastic service from the property management team, with special thanks to Sophie Towell who was amazing. I particularly appreciated the support I received from Sophie and the team when finally selling my property. It’s wonderful to know that the team care about providing great service all the way through to the end of a business relationship. I whole-heartedly recommend them!

S · 10 August 2026

5/5

Trustpilot

Claudia Davies has been our letting…

Claudia Davies has been our letting agent for the last few years and has been very good , handling tenant transitions and arranging maintenance issues for us.

Alex · 14 August 2026

Agent replied · 25 September 2026

Hello Alex, Thank you for the lovely 5 star review for Claudia. We really appreciate the great feedback from your experience. Kind regards

5/5

Google

We were shown a couple of properties by Skyla. We were really impressed with her knowledge of the properties and their sellers. We have found other chains of estate agents werent able to answer even the most basic of questions about the properties we viewed such as "Where is the boiler?" but Skyla was able to answer all the questions we had. She was lovely, bubbly and kept our son happy and smiley as we went round the houses.

Laurie · 8 April 2025

Agent replied · 28 May 2025

Hi Laurie Thank you for the great feedback. Glad we could help answer any questions you may have had, while looking at the properties.

5/5

Trustpilot

Great Customer service

I’ve had a very positive experience with Hazel Sims, who has been handling the issues in my flat. Hazel is always quick to respond, clear in communication, and proactive in making sure everything is resolved properly. It’s been reassuring to deal with someone so reliable and attentive. Thank you, Hazel, for the consistent support and professionalism.

Sonia · 1 December 2025

Agent replied · 25 December 2025

Hello Sonia, Thank you for the 5 star review! Lovely to hear of the great experience you have with Hazel. Many thanks

5/5

Google

Highly recommend Prospect. Elliott has been great - he’s confident and knowledgable on the local market, makes the whole process effortless, and responds quickly. His communication is direct with the right amount of info needed to enable me to make fast decisions.

Tom · 24 March 2026

Agent replied · 14 April 2026

Hello Tom, Thanks for the lovely 5 star review for Elliott in our Lettings team. Kind regards

5/5

Trustpilot

Best in berkshire

One of the best businesses I’ve encountered in the UK. I stayed in a Prospect-managed property in Berkshire and they’ve been incredibly professional throughout the tenancy. This includes check-in management issue reporting and renewal. Even when I requested a rolling contract during the property purchase the agency and landlord communication was spot on. Sophie handled the checkout and was very professional and diligent in communicating. I received my deposit back even before a month, which is unusual in the UK market.

Subin · 2 June 2026

Agent replied · 6 June 2026

Hello Subin, Thank you for the lovely 5 star review. We really appreciate the great feedback for Sophie in our property management team. Kind regards

5/5

Trustpilot

I have just started a new tenancy with…

I have just started a new tenancy with Prospect and I have been so grateful to have Nikki Gardner as a property manager. She has always responded quickly to all my questions (of which there were many ) and has made sure everything has been ok at all stages throughout. It can be such a daunting process but Nikki has made it so easy .

Tracy · 18 August 2026

Agent replied · 25 September 2026

Hello Tracy, Thank you for the great 5 star review for Nikki. We really appreciate hearing of all her hard work. Many thanks

5/5

Google

Prospect Estate And Letting Agent Farnbrough is the Best ..I can describe them with this few words "A touch of Class Excellence" I was thrilled by Jack Dunlop with his excellent sales strategy performance , His guidance step by step ..I …

Celestine · 14 February 2026

Agent replied · 14 April 2026

Hello Celestine, Thanks for the glowing review for Jack in our lettings team. We hope you are … More

5/5

Trustpilot

Excellent, knowlegeable property managements services

I've been renting 3 flats with Prospect for several years now, with Samantha Baron as my property manager. I am very happy with Samantha - she is experienced, resourceful and really on top of all matters for flat management. She is professional, pro-active and we have very good communication. I cannot recommend Samantha high enough - she has taken a lot of stress out of renting and I trust her completely. Thank you!

Monique · 20 February 2026

5/5

Trustpilot

Nikki Gardner is a credit to Prospect

Nikki Gardner has been my contact at Prospect for nearly two years now and has always been friendly and prompt in her replies to my messages. Anytime there was an issue, she was always happy to help and empathetic. Because of her, Prospect would be my first port of call if I moved or were ever to become a landlord myself.

Chris · 13 May 2026

5/5

Google

An absolutely fantastic experience with Prospect Agent. First during buying the property and later letting the property. A huge thank you to Liam, who handled the letting process for me with exceptional efficiency. He found reliable tenants in under 24 hours and kept me informed at every stage. If you're looking for someone who is responsive, communicative, and gets results fast, Liam is your guy.

Dhruba · 7 April 2026

5/5

Trustpilot

Best Letting Agent in Wokingham

Best Letting Agent in Wokingham. Excellent communication and prompt service from beginning of the process and maintaining their efficiency throughout. I am grateful and appreciative of their hard work and commitment to deliver with great diligence, Thank you to Matteo G and Nikki G amongst others in their team.

Anita · 20 November 2025

Agent replied · 25 December 2025

Hello Anita, Thank you so much for the kind words for Matteo and Nikki! It's great to hear of the hard work of our staff. Kind regards

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Prospect Estate Agency Farnborough

How many reviews does Prospect Estate Agency Farnborough have?

Prospect Estate Agency's Farnborough office has 1,859 reviews across two platforms: 250 on Google, 1,609 on Trustpilot (across the whole business).

What is Prospect Estate Agency Farnborough's rating?

Prospect Estate Agency Farnborough is rated 4.7 out of 5 across all 1,859 reviews, and 4.6 out of 5 on Google from 250 reviews.

Where is Prospect Estate Agency's Farnborough office?

Prospect Estate Agency Farnborough, 27 Victoria Road, Farnborough, GU14 7NT.

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