Trusted Agent profile · Farnborough

Prospect Estate Agency Farnborough reviews

4.7

★★★★★ Excellent

1,872 reviews across 2 platforms

27 Victoria Road, Farnborough, GU14 7NT

Prospect Estate Agency's office in Farnborough, at 27 Victoria Road, is rated 4.7 out of 5 across 1,872 reviews on two platforms, including 250 Google reviews rated 4.6.

Google logo

4.6 / 5

250

Reviews on Google

This office

Trustpilot logo

1,622

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Farnborough office, from every platform, shown as written. First names only.

5/5

Trustpilot

Beth - Wokingham Prospect

Beth at the Wokingham Prospect office was amazing. We have just completed the sale of my dad’s family home as he had moved into a care home. At each stage of the process Beth was there to help and advise, with great success. Beth went above and beyond our expectations and we would definitely recommend using Prospect to anyone selling their home in the area. Thank you

Ali · 13 December 2024

Agent replied · 24 August 2024

We are sorry to hear of your experience , our Head of Property Management Joanne Kay would be keen to discuss this matter with you, if you can please reach out to her on jkay@prospect.co.uk or 0795 7997966 , alternatively if you can provide us with the property address she will happily contact you.

5/5

Trustpilot

I came back from holiday late Friday…

I came back from holiday late Friday night to find a leak in my kitchen. I emailed Nikki Gardener at Prospect at although she doesn't work weekends she was straight on the ball first thing Saturday morning....I had a plumber round and all sorted before midday...would absolutely recommend Prospect and Nikki Gardener...thankyou

Debbie · 8 August 2026

Agent replied · 25 September 2026

Hello Debbie, Thank you for the kind review for Nikki in our property management team. We really appreciate hearing of the great service you received. Kind regards

5/5

Google

Dealt with Darren for the purchase of our new home and he was really supportive throughout. Made the process very smooth and kept me informed throughout. Would recommend dealing with him if you’re house hunting!

Chloe · 28 November 2025

Agent replied · 28 December 2025

Hi Chloe, Thank you for leaving this review and for your positive words regarding Darren our Branch Manager in our Farnborough. We're glad to hear that he supported you throughout and that you enjoyed a smooth process. All the best from all the team at Prospect Estate Agency in Farnborough.

5/5

Trustpilot

I've been using Prospect for the last 9…

I've been using Prospect for the last 9 months to manage my rental while I'm working abroad. Excellent service, everything handled professionally and quickly without much of my input. Nikki at Wokingham has been a star, keeping me informed and being in control of the day-to-day

Anthony · 16 May 2026

4/5

Trustpilot

Hazel has been a fabulous Property…

Hazel has been a fabulous Property Manager for my rented flat in Reading. She is attentive to detail, responsive, helpful, and extremely pleasant to deal with. Thank you for all of your help, Hazel.

Emily · 1 December 2025

Agent replied · 25 December 2025

Hello Emily, Thank you for the great review and feedback for Hazel. We really appreciate the 4 stars :) Kind regards

2/5

Trustpilot

We used the Wokingham branch.

We used the Wokingham branch. We had a bad experience, ultimately we withdrew our property from the market because of challenges primarily with our buyer, but we felt that Prospect seemed mostly to be pushing us to agree whatever the buyer wanted because we felt that they saw the chance of two sets of commission. We tried to pass messages to the buyer, and we do not believe they were always passed on. We would never use again, and would certainly recommend to friends and family that they look elsewhere. Having said that. Dominique in the office is very helpful.

355 · 20 August 2026

5/5

Google

"This is the second time I've used their services to rent out property, and once again, everything has been great. While it took slightly longer, Les and team were always helpful and kept me updated throughout the process. Definitely appreciate their dedication to making sure things were handled well. I'm really happy with the outcome and will definitely continue to use their services in the future!"

Deena · 18 November 2024

Agent replied · 9 January 2025

Hi Deena Thank you for the 5 star review. Glad we could help find new tenants for your home.

5/5

Trustpilot

We had a fantastic experience working…

We had a fantastic experience working with Cara from Prospect Winnersh. From the very beginning, she was very professional, knowledgeable, and always willing to go the extra mile to help. She kept us informed throughout the entire process, answered all our questions promptly, and made what could have been a stressful experience feel smooth and straightforward.

Customer · 19 June 2026

Agent replied · 25 September 2026

Thank you for your wonderful feedback, customer! We're thrilled to hear that Cara provided you with such a fantastic experience, showcasing her professionalism and commitment to quality service. Your recommendation means a lot to us, and we look forward to supporting you again in the future!

5/5

Google

A very big thank you to Tilly, Shaun and the team at Prospect. Our sale was completed without any problems on Friday. From the day we decided Prospect were going to be our agents, we were informed of any possible buyers straight away and they handled all of the visits, afterwards updating us with the thoughts of potential buyers. So thanks again and we can certainly recommend them to anyone considering a house sell in the area. Great work...

John · 30 March 2024

Agent replied · 29 April 2024

Thank you John, glad you were happy with the service and thank you for choosing Prospect!

5/5

Trustpilot

Very happy with our experience from the…

Very happy with our experience from the renting team at Prospect. They are super helpful and thorough. Special thanks to Nikki who is our main point of contact via the landlord. She has been an excellent communicator and responsive to all our concerns/queries. Thank you.

Kirsty · 13 May 2026

5/5

Google

Having got valuations from three estate agents, I was impressed by Darren from Prospect: confident, but no "hard sell", a thoroughly nice person. As it turned out, I made the right choice. Only one week after the property was advertised by Prospect, I had two good offers, one of which I accepted. From then on, I was kept regularly informed of the sale process, and everything went smoothly. This was expecially important for me, as I don't live in the UK. Well done Darren, well done Sarah, well done Prospect!

Phil · 28 November 2025

Agent replied · 28 December 2025

Hi Phil, Thank you so much for you very positive review. We're pleased that you chose Darren and Prospect Estate Agency to help you sell your property and that you enjoyed a smooth transaction. All the best from the whole team in Farnborough.

5/5

Trustpilot

Review for Marina Kisieliovaite

I’ve had an outstanding experience with the property manager for Regis Park, Reading - Marina Kisieliovaite, and she truly deserves recognition. She is consistently helpful, quick to respond, and always ready to find solutions without any fuss. Nothing ever feels like too much trouble for her. Her professionalism, calm approach, and genuine care have made the entire relationship smooth and stress free. I’m genuinely pleased with the service she provides and grateful to have her looking after the property.

Tim · 5 December 2025

Agent replied · 25 December 2025

Hello Tim, Thank you for the amazing 5 star review for Marina. It's lovely to hear of all her hard work and long may it continue. Kind regards

5/5

Google

I’m extremely satisfied with the services of Prospect Farnborough. I really liked a property and made an online enquiry. A viewing was arranged by the end of the week and Mr Chris Clarke was at the location by the time I arrived, he gave all the details and we gave an offer at the time of viewing itself, as we loved the property. We requested Chris to close the deal as we really liked the place. We gave some details online and that’s all we did. Everything else was taken care by Chris without a hassle and he confirmed that my offer was accepted in just 1 day, although there were other offers, he went out of the way and confirmed my offer in such a short timeframe. Thank you Chris for your support! And I would definitely recommend Prospect Farnborough who’s looking for a property.

Jayabharath · 30 January 2024

Agent replied · 29 April 2024

Thank you for your 5 star review! Glad you were happy with the service

5/5

Trustpilot

I only started renting through Prospect…

I only started renting through Prospect at the end of February and Nikki Gardner has been absolutely amazing, every question or query I have had, she has responded to me straight away and got answers for everything the same day from landlords.

Francesca · 19 May 2026

5/5

Trustpilot

Very Happy

Found Prospect to be very efficient and professional whilst letting my property in Bracknell.Any issues or problems were quickly solved by Kodie in the office and whilst not letting the property in future I can recommend Prospect to future land lords

MC · 10 September 2026

Agent replied · 25 September 2026

Thank you for leaving this 5 star review, we're please to hear that you're happy with the service provided and that Kodie was ale to help with any issues and problems for you. All the best from the whole team at Prospect Estate Agency in Bracknell.

5/5

Trustpilot

Nikki Gardner

Nikki Gardner has been our contact for Prospect for a few years. She is professional and efficient. If any issues arise, she responds immediately to deal with our concerns. Her communication is excellent and her service exemplary. I would highly recommend her.

Nana · 14 May 2026

5/5

Google

Prospect Estate Agents have been amazing from start to finish: we worked with Megan Hitchman to find our flat, who has been helpful and patient throughout the process - especially as this is our first time renting. She's been a star, and I highly recommend Prospect :)

Sophie · 4 June 2025

Agent replied · 2 September 2025

Thanks for your feedback and wish you lots of happiness in your new flat. Best wishes from Megan and all the team in Farnborough!

5/5

Google

Prospect are a wonderful agent and we are so happy we used them. We have finally exchanged contracts and a HUGE shout out to Shaun who is fantastic and helped calm a nervous wait and kept us informed. His communication is great and everyone at Prospect is professional and pleasant to deal with. Trust us, we had been stuck with another agent in Farnborough for 5 months who were shocking so please, if you are looking for honest, professional and friendly agents, look no further.

Miranda · 19 December 2023

Agent replied · 29 April 2024

Thank you for your 5 star review Miranda! A real pleasure to have helped with your move!

5/5

Google

I recently met Jordan and Les from Prospect as renting my house out for the first time. I was very impressed with the great deal Jordan sorted for me and with how Les was always attentive, friendly, understanding and supportive regarding my situation, always doing his utmost to accommodate my needs and concerns. A huge thank you to them for making it happen a lot quicker than I ever imagined it would!

Laura · 27 May 2024

Agent replied · 24 October 2024

Thank you Laura! Glad you were impressed with the lettings team!

5/5

Google

Claudia Davis on the Lettings side of Prospects is an absolute credit to the company. Claudia is highly professional, extremely efficient and genuinely cares about her clients. I cannot recommend Claudia highly enough. Thank you for all your hard work.

Peter · 5 August 2025

Agent replied · 2 September 2025

Thank you for your kind words Peter, I really appreciate your feedback. I’m so glad I could support you throughout this process. Prospect Estate Agency in Farnborough

5/5

Trustpilot

Professional helpful and went out of way

Got to say from first meeting Michael who came to help us sell the house , both himself and Anna have been so helpful , we didn’t know where to start with the whole process after the sad loss of our father , not only did they help sell the house but also to get a solicitor to aid with the difficult process of probate , thank you to you both a true credit to your profession Simon

Simon · 24 July 2026

5/5

Trustpilot

Fantastic property manager

Nikki Gardner manages my flat for Prospect, and she has been absolutely fantastic. She is reliable, professional, proactive, and always keeps me updated, which gives me real peace of mind given I live out of the country. I know my property is in safe hands and I would highly recommend her as a property manager.

Zoe · 18 May 2026

Agent replied · 6 June 2026

Hello Zoe, Thank you for the lovely review for Nikki. We really appreciate the great feedback. Kind regards

5/5

Trustpilot

Nikki is always helpful

Nikki is always helpful! Thank you!

Jingyao · 15 May 2026

Agent replied · 6 June 2026

Good morning, Thank you for the 5 star review for Nikki! Kind regards

5/5

Trustpilot

Commited to getting the sale

Michael was always quick to respond to any question, we were impressed with the teans commitment.

Julie · 23 February 2026

Agent replied · 25 February 2026

Hello Julie, Thank you for the great 5 star review! We appreciate he feedback. Kind regards

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