Every review we hold for the Farnborough office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProspect Bracknell - Beckie Baxter
Our current managing agent is Beckie Baxter who took over right as the coronavirus pandemic took off. She inherited a whole load of issues that our landlord has been dilly dallying over and she has been so understanding in getting these resolved as quickly as possible as I have been heavily pregnant and then had a newborn so she really sympathised and understood my frustrations. The difficulty with being a managing agent is you can only act on your clients (the landlords) instructions but Beckie manages to make me feel as if she has our best interests at heart whilst maintaining her professionalism and duty to both the landlord and us as tenants. Her communication is excellent and her positive and upbeat attitude is always lovely to deal with.
Consumer · 29 April 2020
★★★★★ 5/5
GoogleLetting process was simple through their Goodlord service and the communication with Chris the branch manager was excellent
Alastair · 30 January 2024
Agent replied · 29 April 2024
Thanks Alastair, a pleasure doing business with you!
★★★★★ 5/5
TrustpilotAnna has been extremely helpful through…
Anna has been extremely helpful through the whole process and continues to be managing the relationship between me and my landlady. Always quick, happy and a pleasure to talk to.
Chantelle · 23 November 2020
★★★★★ 5/5
GoogleExellent service from kyra really nice nothing to much trouble also really good service from darren/Tilley and Sian would defo recommend
Michael · 21 November 2023
Agent replied · 2 January 2024
Thank you for your five star review Michael. Glad to hear you’re happy with the service!
★★★★★ 4/5
TrustpilotVery helpful
Beckie Baxter has been very supportive and helpful throughout the process of letting a property with Prospect. She is quick to reply and always polite.
Nikki · 23 November 2021
★★★★★ 5/5
TrustpilotExcellent service from the lettings…
Excellent service from the lettings team at Reading. Their efficiency and professionalism is second to none. They quickly deal with any issues that come up and communicate them in a clear and concise way to us. No job is too difficult. Sarah and Julie are a pleasure to work with.
Jess · 23 May 2019
Agent replied · 29 October 2023
Thank you for your 5 star review!
★★★★★ 5/5
TrustpilotTristan at your Bracknell Office
Tristan at your Bracknell office is a real asset to your company. Tristan has kept us up to date at all times with the rental of our flat. Anything we are concerned about is dealt with straight away. We do know it’s his job BUT there is a difference, he has gone that extra mile - brilliant. Why not give him a rise in pay. You are lucky to have him working for you. Thankyou Lin and Fred Batting
Linda · 18 July 2020
★★★★★ 5/5
TrustpilotRecently Sold
Recently sold our property with Ryan and the team at Prospect Maidenhead. They were professional and courteous throughout the process, and their communication was always clear and prompt. Would recommend.
John · 28 October 2020
★★★★★ 5/5
TrustpilotSo pleased we decided to use prospect
So pleased we decided to use prospect! Harry was great from the start, all questions answered promptly! For as long as we rent out our property we’ll use you guys
Emma · 24 October 2020
★★★★★ 5/5
TrustpilotMany thanks to Sasha for encouraging my…
Many thanks to Sasha for encouraging my wife and myself to complete this work without appearing t apply pressure yet firmly and clear. Thank you so much.
Pano · 1 July 2021
★★★★★ 5/5
TrustpilotReview Feedback on Agnese Rees
Agnese has been professional, diligent and proactive through the last few months, especially on arranging maintenance services.Agnese is an excellent ambassador for Prospect
Undisclosed · 28 February 2022
★★★★★ 5/5
TrustpilotJust to say thank you to Agnese for…
Just to say thank you to Agnese for addressing all our issues so promptly , very professional, and much appreciated .
Declan · 6 June 2022
★★★★★ 5/5
TrustpilotWe have been looking at properties to…
We have been looking at properties to rent and/or buy for most of 2020. Lloyd and Sebastian at Prospect were phenomenal! They continuously stayed in touch and sent through properties which were in line with our requirements. Now we are in our property, our property manager Melissa, is a God send!! Easy to get hold of, always in communication and understanding to any issues we have had. Feel extremely lucky to have her as our property manager.
Donna-Louise · 13 January 2021
★★★★★ 5/5
TrustpilotI have dealt with Prospect Estate…
I have dealt with Prospect Estate Agents for a number of years now for my rental properties. They always find me good quality tenants & are very thorough in their vetting and references. I have a great relationship with them & I have peace of mind they’re always professional.
Mrs · 8 February 2024
★★★★★ 5/5
TrustpilotHassle free tenancy renewal!
Sasha dealt with the tenancy renewal with our great tenants in Bracknell. The tenancy renewal was dealt very professionally. I highly recommend Sasha !
Asif · 21 December 2021
★★★★★ 5/5
TrustpilotReally happy With the service of…
Really happy With the service of prospect of always being efficient when needed, Sacha is always quick in response in getting things sorted for us Rachel
Rachel · 17 August 2021
★★★★★ 5/5
TrustpilotGood experience
Have had nothing but good experience with Prospect. In particular Gemma Barton, who is very prompt and professional in responding to all enquiries.
D · 31 January 2022
★★★★★ 5/5
TrustpilotFantastic team at Prospects…
Fantastic team at Prospects Farnborough. Bought our property through Darren then when renovated it, went straight back to the lettings team of Jordan, Leslie & Chris who found a tenant really quick.Have recommended to others. Thanks guys.
Mandy · 13 September 2024
★★★★★ 1/5
TrustpilotIdeas beyond their station
In recent months I expressed interest in 2 properties to let. Their people are prejudiced against me, refusing to deal with me and saying the properties are not available. I earn more than these little people, so what gives?
Thomas · 9 August 2024
★★★★★ 5/5
TrustpilotSasha Byrne
Prospect (Reading) have managed my property for a few years. In all that time there's been very few problems. If I ever do need to speak to them I'm glad it's with Sasha. She's friendly, professional and makes you feel like you can rest easy because whatever it is she'll sort it out for you. That means a lot when you've got all sorts of other things to sort out. Thanks, Sasha!
Dylan · 29 November 2021
★★★★★ 5/5
TrustpilotSuper Sasha
Sasha is super efficient and when I wasn't I was chased in a really professional and polite way. If you give awards she deserves one or maybe two.
Steve · 11 February 2021
★★★★★ 5/5
Trustpilot24 Garthlands - Feedback
My point of contact with Prospect is Agnese Rees. Agnese is very helpful, responsive & reliable with managing my property management issues.
John · 10 March 2022
★★★★★ 5/5
GoogleGreat estate agents. Darren was dealing with my purchase of a propert in Farnborough, he was very responsive and pleasant to do business with. Definitely recommendPositiveResponsiveness, Quality, Professionalism, Value
Rimgaile · 25 October 2020
★★★★★ 5/5
TrustpilotProspect Bracknell
I always worry when reporting maintenance issues when renting a property but I would like to thank Beckie Baxter at Prospect Bracknell for promptly sorting issues with no fuss.
Emma · 20 October 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
