Prospect Estate Agency Farnborough reviews

★★★★★ 5/5

Trustpilot

100% brilliant

100% brilliant, prospect as a whole worked hard to make sure they worked around my complex schedule.However I must say they really topped it off with Aimee the sales co-ordinator, she communicated everything to me so well and showed the kind of consistency you don't often expect with estate sales due to all the moving parts.She never missed a phone call and if I did she followed up with an email the same day so I was never felt left out of the loop, Prospect, if you know whats good for you, hold on to that one! Cause she's worth her weight in gold to a customer who needs that little something extra, like me!

Dannii · 12 August 2020

★★★★★ 5/5

Trustpilot

Kurt was really helpful at getting our…

Kurt was really helpful at getting our foot in the door with our prospective property. Easy to get hold off, great service

Max · 22 June 2022

★★★★★ 5/5

Trustpilot

Top agents in Reading

Having used the sales team to purchase my investment properties I thought I would enquire about using Prospect as the Management company. I received a very professional and extremely helpful call from Elliott who detailed different packages they could offer. I am glad to say I have signed with them and Elliott has helped me every step of the way. He has been quick to respond and offer advice. Would definitely recommend-no other agent I spoke with came close.

Amanda · 19 November 2020

★★★★★ 5/5

Trustpilot

Julie jacobs our property manager

Julie jacobs our property manager, has been a breath of fresh air, she has been kind helpful, and always efficient, and responsive, never a time she doesnt get back to me or assures me and makes sure i am satisfied and looked after, i hope in the future to deal with julie as we grow coming from south africa new to uk, she has been so understanding helpful and patient to explain everything to me.,The way she deals with all is absolutely professional and yet feels like you can trust her as a friend... Highly recommended and very happy with the service recieved. 🙏😁💐

Melisa · 31 July 2020

★★★★★ 5/5

Google

Les, Chris and Jordan. - Very helpful through a stressful move. Many thanks!

Benjamin · 27 May 2024

★★★★★ 5/5

Trustpilot

Top notch service!

As a first time landlord, I can’t fault the service of the entire Bracknell team, from the initial contact with Harry Pangborn from marketing who found me some tenants extremely quickly, to Angela Jennings who liaised with all the tradespeople needed to get the property up to spec before they moved in, to the excellent ongoing service provided by Dani Smith who deals with any issues that crop up in a calm and professional manner. Top marks!

Will · 29 April 2021

★★★★★ 5/5

Trustpilot

I have not personally met Tristan Lee…

I have not personally met Tristan Lee of Bracknell office because I am stuck overseas due to COVID-19, but it feels like I have. He has been more than excellent, always going well beyond his call of duty. Giving me updates by emails and phone calls about rental situation of my property all the time. He worked really hard to find a new tenant in this difficulty time, when we were worried about losing our property due to unpaid mortgage bills. I cannot rate this gentleman highly enough!

Rugera · 22 July 2020

★★★★★ 5/5

Trustpilot

Anna has been AMAZING

Anna has been AMAZING! Went above and beyond when numerous other agents wouldn’t assist with my different situation. I could not find a better agent if I tried! Thank you Anna!

Cyndi · 28 October 2020

★★★★★ 3/5

Trustpilot

5* for the property manager Julie

5* for the property manager, Julie Jacobs. She has been helpful, patient and does go above and beyond.The rest of the people I dealt with at Prospect are average at best. some of them were painfully slow and difficult to get any responses from. almost always had to repeatedly chase them. funnily enough, the people who take your money are fairly attentive.I probably wouldn't recommend them, but wouldn't actively dissuade people from using them.

Dewaldt · 10 November 2021

★★★★★ 5/5

Trustpilot

Ellen Deverell 5*

Ellen and the prospects team could not have been more helpful. She makes buying a property seamless and has everything under control. She was very supportive, sending pictures, updates, videos, chasing sellers and my own solicitor, when needed. I was purchasing a buy to let, whilst living abroad. I have been through this process a few times now and I can confirm that Ellen makes the difference and my purchases through Prospects have definitely been the most straightforward.

Colm · 26 January 2021

★★★★★ 5/5

Trustpilot

Virginia Ayres outstanding service

Virginia has been really helpful and efficient during the move to our new home. Thank you so much!

Happy · 22 November 2022

★★★★★ 5/5

Trustpilot

Beth has been a delight to work with…

Beth has been a delight to work with when searching for our dream home, couldn’t ask for anyone better she truly has been outstanding! Thank you again Beth!

Ian · 1 July 2021

★★★★★ 5/5

Trustpilot

Sasha is great and very helpful

Sasha is great and very helpfulHad an issue with a tenant and she helped to resolve the issue and provided good advice in how to handle the situation.

Nadiya · 30 June 2021

★★★★★ 5/5

Trustpilot

Thank you Agnese and the team for your…

Thank you Agnese and the team for your excellent customer service and professionalism. You manage any queries and concerns quickly and with care. I will highly recommend Prospect Estate Agency

Nicky · 19 January 2021

★★★★★ 5/5

Trustpilot

Should have used Prospect

Purchased a property through Prospect dealing with Adam and Josh. Both very honest, open and easy to get hold of.They squeezed more out of me than I wanted to pay for my property, which is good news for their vender and they stepped up and helped progress and coordinate my sale where my estate agent should have been taking action. Going that extra mile helped save the chain from collapsing.Would use if/when I come to sell.

J · 24 June 2021

★★★★★ 5/5

Trustpilot

Beth at the Warfield branch 👏

I’m not someone who tends to write reviews, however on this occasional I feel the need to praise the professionalism, confidence and determination in an agent named Beth at Prospect’s Warfield branch, although I was not directly listed with Beth, she was involved in my chain and was just a pleasure to deal with throughout the process and I highly recommend her, she truly went above and beyond to make sure the deal went through smoothly.

Warren · 22 June 2021

★★★★★ 5/5

Google

Darren is excellent very professional and patient made our first home purchase very easy cant wait to get the deal done and get the keys to our new homePositiveResponsiveness, Professionalism

Emma · 10 January 2021

★★★★★ 5/5

Trustpilot

Property Maintenance

Just wanted to say that Agnese Rees has been very helpful and effective in managing maiantenance issues with my property in Maidenhead. I cant recommend her highly enough.

John · 18 June 2021

★★★★★ 5/5

Trustpilot

The support from 'Kate' the Property…

The support from 'Kate' the Property Manager has been phenomenal. A real credit to the woder team.

Colin · 22 December 2022

★★★★★ 5/5

Trustpilot

Fabulous

Agnese has been absolutely wonderful. Nothing is too much trouble, she always responds quickly and efficiently and is always so pleasant to deal with. I would highly recommend.

Jenny · 9 June 2021

★★★★★ 5/5

Trustpilot

Dani is always really helpful and…

Dani is always really helpful and responsive. She seems to offer a seamless service to both landlords and tenants. I would highly recommend this lettings agency and Dani in particular.

Jo · 17 December 2020

★★★★★ 5/5

Trustpilot

Very Happy Landlord

I moved to Prospect from another Agency last year after a complete refurbishment of my flat ready to let and I am so glad I made the move! I am particularly impressed with Agnese and the way she is managing my property, very efficient, always cheerful and very helpful. I have recently visited my tenant who also echoed my views and is extremely happy with the assistance she has received from Agnese.

Melanie · 8 February 2022

★★★★★ 5/5

Trustpilot

A Satisfied Owner

Roseanne and her team have worked professionally in all aspects to maintain a very satisfied owner.All tasks have been completed on time to satisfy both the Owner and the tenant.

Sidney · 14 December 2020

★★★★★ 5/5

Trustpilot

Professional and Responsive

Mr. Kurt (agent from Prospect) has provided us very quick and 1-to-1 exclusive service and helped us find a nice apartment very quickly. He was there to clarify our queries and confusions and always ready to help by directing us to the right people when he is not around or busy in meetings which were really helpful. Overall I am satisfied with the experience that I had with Mr. Kurt and Prospect as a company until now.

Customer · 4 March 2021