Trusted Agent profile · Farnborough
★★★★★
1,908 reviews across 2 platforms
27 Victoria Road, Farnborough, GU14 7NT
Prospect Estate Agency's office in Farnborough, at 27 Victoria Road, is rated 4.7 out of 5 across 1,908 reviews on two platforms, including 285 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Prospect Estate Agency Farnborough hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Farnborough.
Every review we hold for the Farnborough office, from every platform, shown as written. First names only.
5/5
GoogleFantastic service from the letting team! Everyone was so helpful and friendly. I couldn’t be happier and would highly recommend this company, easily the best customer service I’ve had.
Good morning, Thank you for the lovely 5 star review for the lettings team. Kind regards
5/5
TrustpilotThe best I've ever dealt with…
By far the best estate agency I've ever dealt with. Beth took the time to listen and knew our house inside and out, she worked tirelessly in a difficult market to show multiple people round our home and was always on the end of the phone when needed. Paul was incredible when it came to pushing the sale over the line and I truly believe that it may not have happened without his efforts! Thank you Prospect Warfield 😊
5/5
TrustpilotSelling my family home was always going…
Selling my family home was always going to be difficult for me but after our first meeting I knew that Beth from Prospect Wokingham was going to be my choice of agent. She proved to be professional and motivated but compassionate and caring at the same time making the process as simple as possible for me.Highly recommended, thank you Beth.
5/5
TrustpilotBest Estate Agents!
A massive thank you to Michael, Matt and Beth. Excellent communication through the entire sales process - each one of them went above and beyond to help us through the journey; from viewings, to checking on how things were progressing and the great advice each step of the way. Truly felt you were all in our corner working to accomplish this. Customer service is excellent with Prospect and I would highly recommend this company when selling or buying. A massive thank you, Michael, Matt and Beth on all of your hard work to get us to this point. It wouldn't have happened if it weren't for your due diligence and caring about our relocation - so glad we chose you for our sale!
5/5
TrustpilotBeth/Warfield office
Beth, from the Warfield office, is brilliant. She took great care to find out exactly what we were looking for, and then, rather than flooding us with irrelevant properties, showed us exactly what we wanted. Beth is efficient, friendly, straightforward, and thus can highly recommend that branch of this agency.
Thank you for your 5* review.
5/5
GoogleI recently bought a property that Prospect had listed. I have to say all the agents I dealt with throughout the process offered an outstanding service. We were VERY well looked after by Tilly throughout our transaction, I could not recommend anybody better to sell / buy with. I know I would want her to sell my property if the time ever came again. I would very much recommend the whole team.
Hi Nick Thank you for such a great review!
5/5
TrustpilotBeth at Prospect
Prospect have been very proactive, and having used two other estate agents prior, they were exemplary.Beth, Prospect Warfield, was a model of how to manage a transaction, always ready to prompt a prospect and always ready with feedback. Beth was quick to return calls and was always completely honest
Thank you for your 5* review, Robert.
5/5
GoogleRaia was a true delight throughout the whole process- she helped us find properties to view & kept us updated with the process. We also spoke with other members within the Prospect Farnborough branch who were fab too - highly recommend. A massive thank you Raia for being a superstar! 😊 …
Thank you for the 5 star review Amelia!
5/5
TrustpilotBeth in Wokingham was great
Finally exchanged on a property after a long few months. Could've easily turned into a bit of a nightmare experience, but Beth has been fantastic throughout. Going above & beyond to chase up every step in the process & escalate issues when things were taking to long. Not only that but she was polite & cheerful throughout, a real pleasure to work with.
5/5
TrustpilotBeth Murphy was the Estate Agent…
Beth Murphy was the Estate Agent representing the property that we were purchasing. I found Beth to be extremely professional... Beth was responsive every time we need to make contact and wqs dedicated to ensure that the process went smoothly... I would highly recommend Prospect if other Agents were as good as Beth.
Thank you for your 5* review, Kevin.
5/5
TrustpilotGratitude and special mention to Lynne
I would like to express my gratitude to a special person named Lynne from Prospect who made the check in and after check in process smooth. Her after sales service is absolutely amazing as she has been efficiently and promptly responding to our queries and issues. Thank you Lynne! You are an asset to Prospect . I would highly recommend Prospect for lettings and sales!!
5/5
GoogleI am currently in the process of buying a property listed by Prospect, and I couldn’t be happier with the service so far. I’ve been working with Asmita, and she has been incredibly nice, helpful, and friendly throughout the entire process. She has made everything much easier and more comfortable for me. Thank you, Asmita, for your excellent support!
5/5
TrustpilotMatt is a star!
Matt went above and beyond throughout my house purchase process and made what is normally a stressful situation a breeze. Nothing was too much trouble - he kept me updated throughout and chased all relevant parties to make sure things were moving as they should. Thank you so much Matt.
Thank you for your 5* review, Zoe.
5/5
TrustpilotA true professional at work
Since Katie Chark took charge of our properties, things have worked like clockwork. No more headaches or worries as Katie gets the job done. She is so professional and dedicated and a major asset to her company
Hello Sidney, Thank you for the great 5 star review for Katie! We love hearing of the great service she provides. Kind regards
5/5
GoogleProspect and in particular Tilly have been exceptional throughout the whole process- it’s not often you can say that a move is relatively stress-free but this is certainly the case! Questions and queries have been answered quickly and have felt supported throughout.
Thank you for your five star review Robert, we wish you many happy years in your new home!
1/5
TrustpilotWATCH OUT FOR THESE CROOKS
Dear John, We're sorry to read your review and take comments like this very seriously. We've looked into the details you've provided but have been unable to locate a property at “26 Whingate”, nor can we find any record of a transaction that matches your review. As a result, we're unable to investigate your concerns based on the information available. If the address has been entered incorrectly or you have additional details, we'd genuinely welcome the opportunity to look into this further. Please contact us at roberto.contreras@prospect.co.uk with the correct property address and any further information so we can investigate thoroughly. We take pride in acting professionally and transparently and would appreciate the opportunity to understand and address your concerns. Kind regards
5/5
GoogleTilly was fantastic in trying to sell for us, didn’t stop until we got that buyer confirmed, even then when there were issues Tilly helped the whole way. I really cannot fault Tilly or Prospect in general. Thank you so much!
Thank you for your 5 star review Lisa and for choosing Prospect to sell your home
5/5
GoogleThe team at Prospect have been very helpful, quick to answer both phone and emails. Chris C showed us the property, was able to answer all the questions we had and come back quickly to progress to agreement. We’re due to move in a few weeks and hoping the last phase goes well. As estate agents I cannot fault them and it’s been a breath of fresh air from past experiences. Well done all and thanks for the help and support.
Miles, thank you so much for your kind words!
5/5
GoogleWould love to thank Chris & Leslie for all their help in finding our new home. Very professional and accommodating by arranging a second viewing to enable to prepare for our move. Mrs Mackenzie
Glad to see you were happy with the service for Chris and Leslie Stacey! Thank you for the review!
5/5
TrustpilotThanks Davina and Team.
Davina was a joy to work with throughout our sale. We did not expect much activity in such a depressed market however Davina and the team managed a constant stream of interested buyers, and secured our sale within 6 weeks. Outstanding.Communication was proactive and immediate. The mechanics of progressing the sale through to a successful conclusion were all handled smoothly and with enthusiasm. A positive experience from start to finish.
1/5
GoogleTeam of very unprofessional and rude people, refused me to book an appointment for the viewing of the property , because in past I viewed few properties and didn't bought any, she said I should bought a property if I viewed, my questions is does I am still bound to buy a property if I viewed a property and didn't like it? Is there any Law/rule that, I have to buy or make an offer necessarily if I viewed a property? who will decide for me to buy the property, It should be me or Prospect Estate Agents? I will never recommend and use Prospect estate agents, they are so rude and unprofessional and have no manners to deal with the customers, they are defiantly need training and manners how to deal and behave with the customers.
5/5
TrustpilotGood experience
We have finished renting our flat for 1 year with Nikki Gardner as property manager. She was very attentive and let us know of any issues in a timely manner. Specifically, when given our 4 months notice to vacate she was a great help in sorting our affairs.
5/5
TrustpilotExceptionally professional from start…
Exceptionally professional from start to finish. Ellie and Charlotte worked hard to get our house sold and when our solicitor was holding things up Daniel, the manager, relentlessly drove everything forward. Excellent service all round.
Hello Peter, Thank you for the great 5 star review for Ellie, Charlotte and Daniel in our Winnersh team. We hope you enjoy your new home! Kind regards
5/5
GoogleJust completed the exchange for our house. Brilliant service from start to finish could not recommend them enough. They made the whole process a-lot easier. Also big thank you to Shaun Sims for going above and beyond to help us get everything sorted. He always replied super quick and resolved any issues that we had asap. Really appreciate all the help!
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Tell us what you need and we'll put you in touch. Prospect Estate Agency Farnborough hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Farnborough.
