Richard James Estate Agents Faringdon reviews

★★★★★ 5/5

Google

How great at last to have a really helpful and great advice from an outstanding estate agent. All thanks to Jade Allen who was ultra friendly and knowledgeable.

Amanda · 24 March 2021

★★★★★ 5/5

Google

Great service, very contactable and proactive in ensuring everything went through smoothly. Melissa was great at keeping us updated.

Sam · 26 July 2022

★★★★★ 5/5

Google

Excellent service from Steve, Jake and Will. We felt that they did their very best for us all throughout the sale process, from getting a great offer and then supporting us through the legal minefield. Thank you team!

Karen · 26 September 2025

★★★★★ 5/5

Google

Steve and Will have been excellent with updates and progression of my purchase. They both were helpful and knowledgeable. My only one small criticism, would be the time a return phone call would take, sometimes several hours. Apart from that I can definitely recommend.

Lindsey · 26 July 2025

★★★★★ 3/5

Google

Richard James sold our house, which is great! However, I felt we had to continuously push for activity and, if we hadn't adamantly refused to drop our price because we knew our house was worth what we had marketed it for, they would happily have sold it for £10-20k lower than the price we finally achieved. The team are friendly but we did feel a bit like a number rather than receiving any real service and only seemed to get a positive reception when things were going well for them, rather than when we actually needed them to step up and create activity - the biggest flurry of activity was created by us threatening to leave them for another agency. There didn't seem much interest in why we were selling and helping us with the next steps, all of which was promised as part of the instruction appointment. If you are looking for a quick sale of a fairly generic house in Swindon they will be great but for something a bit out of the ordinary where you want/ need bespoke service there are probably other agencies who would serve you better.

Charli · 24 June 2019

★★★★★ 5/5

Google

From the first enquiry to the end process, the team in the sales department have been exceptional, uber professional, highly efficient and super helpful, going above and beyond at times to make the experience less stressful. I would highly recommend this agent.

Ian · 26 July 2025

★★★★★ 5/5

Google

We had a great experience buying our first home with the team. Steve and Natalie were so helpful throughout the process and all went really smoothly with the purchase. We were so grateful for their expertise and patience!

Olivia · 26 July 2023

★★★★★ 5/5

Google

From day one of looking for our first home Richard James were the most approachable team and even informed us of a mortgage adviser that we also went with. Yasmin, Nicole and Sharon are to name but a few of the team that went beyond what is expected of them and their communication is excellent as we had a call at least once a week to keep us updated on the progress. Thank you for helping us find and purchase our dream home

Leona · 24 June 2018

★★★★★ 5/5

Google

We had nothing but an easy experience with the estate agents in diss. Unfortunately the house fell through but the communication was excellent, very transparent and caring. Highly recommend and I’m very grateful for all of the work they put in.

Angela · 26 July 2025

★★★★★ 5/5

Google

I want to express my gratitude to Jake, Steve, and the rest of the team for their incredible support with our purchase and for sharing their local expertise. Moving house is never easy, but their assistance has made a significant difference.

Simon · 26 July 2025

★★★★★ 5/5

Google

We have just bought a new house, thanks to the continuous support and help of Steve and Will. They've been on hand, sorting so much out for us! They're also very lovely people and very easy to deal with- thank you!!

Amy · 26 July 2025

★★★★★ 5/5

Google

Steve and Will both helped us buy our new home, and they were both great. Questions and queries were answered quickly and we were kept updated with how things were going and what to expect. Thanks

Isabel · 26 July 2024

★★★★★ 5/5

Google

A HUGE Thankyou to all at Richard James West Swindon branch and not forgetting Danny. Everyone was so friendly and positive which made the journey somewhat easier, …

Janette · 30 November 2025

★★★★★ 5/5

Google

Excellent support throughout the journey of moving into a new home.

Dr · 16 June 2025

★★★★★ 5/5

Google

Despite many difficulties, a positive outcome was achieved in a polite, friendly manner. Would recommend Hayley for going the extra mile.

Carol · 8 May 2021

★★★★★ 5/5

Google

Fantastic, friendly, professional, experienced and it was a joy for Starkings to sell my house. Thank you all & a special thanks to Steve who kept me informed throughout and kept me sane!!

Lisa · 26 July 2023

★★★★★ 5/5

Google

I wish to give a BIG shout out to Jo Costin! Whilst selling our flat, Jo has kept us updated on a daily basis, and as the process stalled she exhibited tenacity and determination in bringing the deal to a conclusion. Today we finally exchanged, I cannot thank her or commend her highly enough. Everyone needs a Jo in their corner when selling a property!

Sharon · 5 September 2021

★★★★★ 5/5

Google

We bought our first house with them and they have been great from start to finish. We were completely new to the whole process obviously, and there’s a lot of terms, and situations you’re only ever going to face when buying a house. They were super helpful, and gave really good advice. Everything that was promised was delivered, on time and with updates. We felt like, on a personal level, they were just really nice people. If Steve shows you round a house you’re going to enjoy the experience even if you don’t like the house. He completely understood what we were looking for. Natalie updated us weekly with progress and was on the case and responded quickly with any questions we had. I 100% recommend these guys. No stress, efficient, and always helpful.

Michelle · 26 July 2023

★★★★★ 5/5

Google

Used S&W for our house sale. Competitively priced, got my house under offer for close to asking price very quickly. We had many complications and delays due to issues with our onward chain but the sales progression team (Catherine & Melissa) were very understanding and sympathetic throughout. This was really appreciated especially during a very stressful time, as estate agents can typically be very pushy just wanting to secure the sale as quickly as possible, but Catherine and Melissa did not pressure us at all and managed to keep our buyers happy too. Was very happy with their service throughout, would definitely use again and 100% recommend if you're looking to sell your home in the Diss area.

Jack · 26 July 2023

★★★★★ 5/5

Google

Steve the assistant branch manager met me at the property for the viewing, he put me at ease straight away being very professional, friendly, mature and approachable. He allowed me to view at my own pace and then go around a couple more times on my own with no pressure. He listened to me and answered my questions about the property and asked if I needed to know anything. He explained the procedure if I wanted to put an offer in. We have offered on the property, so far good contact from the office keeping us up to date. Having viewed a few properties, I think he is very professional and competent in his job.

Paul · 26 July 2023

★★★★★ 4/5

Google

Richard James in Faringdon are brilliant. Jade was accommodating, professional and communicative. Many thanks to Jade and the team.

Omid · 24 March 2021

★★★★★ 5/5

Google

Richard James were very responsive with the initial listing and advertisement of my house, publishing quickly and generating mass interest. A buyer was found quickly. Following this their sales progression team kept me up to date with developments of the sale throughout, communicated well and were proactive in getting everything completed at the earliest opportunity. A good experience that I would certainly recommend others use.

J · 24 June 2021

★★★★★ 5/5

Google

Excellent service. Proactive, followed up on all prospects and got feedback. Good communications throughout, keeping us updated as things progressed. Would definitely recommend the Diss branch to help with the sale of your house.

Keelia · 26 July 2025

★★★★★ 5/5

Google

Have just purchased a lovely home through Richard James. From the initial viewing with Josh to the presentation of cake and bubbles with the key by Grace, they have been fantastic. A special mention for Ross who also oiled the wheels for the sale of my business which I was doing without an agent. Would give 6 stars if I could!

Barbara · 27 September 2021