Every review we hold for the FARINGDON office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe carried out a viewing of our prospective property with Richard James East Swindon. Alanah carried out the viewing with us and I can not recommend her highly enough for her professionalism. We made an offer there and then which Alanah managed superbly so our offer was accepted the following day. Top class and I would recommend Richard James to anyone looking to sell their home.
Andrew · 24 June 2020
Agent replied · 24 June 2026
Thank you for the 5 star review Andrew! So pleased you are happy with the service you have received
★★★★★ 5/5
GoogleThe service I received from this estate agent was outstanding . Every member of the team paid attention to detail and were all up to date with my purchase details and requirements . They were prompt with replies to queries. Very friendly but professional. I highly recommend this company. It was a Pleasure to work with them .
Bee · 26 July 2024
★★★★★ 5/5
GoogleReally really good. Went out of the way to be helpful. Nothing was to much trouble. A big thank you to Tom and Steve and all.
Jacqueline · 26 July 2023
★★★★★ 5/5
GoogleRecently got to the point of exchange after purchasing through Richard James. The service from Jo was attentive with clear communication throughout the process and it all came together in the last week prior to exchange. Jo was instrumental to this by ensuring clear communication between all interested parties to allow this to happen efficiently. I would recommend.
Neil · 5 September 2021
Agent replied · 7 June 2023
Thank you for taking the time to leave us such a lovely review Neil. We are so pleased to hear of your positive experience with Jo and will be sure to pass on your comments to her. :-)
★★★★★ 5/5
GoogleBest estate agent experience we have ever had and Sarah was especially good - super friendly, helpful and professional.
Philip · 22 May 2018
Agent replied · 7 June 2023
Thank you for the review and 5 stars, we are so glad you enjoyed your experience with Richard James. Look forward to helping you in the future
★★★★★ 5/5
GoogleWill and Steve have been great, thank you very much. Not useless like the rest of diss estate agents, very quick with information and always call me back.
Bea · 26 July 2025
★★★★★ 5/5
GoogleGood and professional service from Steve and Will in the sales team. They were easy to get hold of and always happy to help with any queries.
Samantha · 26 July 2025
★★★★★ 5/5
GoogleI really welcome Richard James to Faringdon at last to have them so near - I would like to express my thanks particularly to Jade who I found really helpful, knowledgeable and extremely friendly. Estate Agents don't tend to have a good rep however this was proved wrong in my dealings with Jade a big warm thank you.
Emma · 24 March 2021
Agent replied · 7 June 2023
Thank you for such a lovely review :) We really appreciate it Emma.
★★★★★ 5/5
GoogleSteve Cox 'Diss Branch' was amazing, he always kept in touch and updated us when we were on the market, once we sold he was there if we needed advice, helped push things along if needed and completed our journey with a good luck on our future. Thank you for everything.
Patricia · 26 July 2024
★★★★★ 3/5
GoogleI’ve only been on their books for a week. I’ve found them very intense with requests for all kinds of information through email, SMS etc. also, the one thing I asked them for they didn’t provide.
Andrea · 26 July 2023
Agent replied · 26 July 2026
Hi Andrea - sorry to read your feedback. I have looked at the communications and can see we have asked our usual questions to fully qualify you. Our mailing list is important to us and our sellers, simply because it’s accurate and real. We always follow up all the details we sent out, but you are welcome to let us know how best to communicate with you. We take all feedback on board, but as a proactive agent, we are pushing to get results for our clients. Good luck with your search.
★★★★★ 5/5
Googlein the final few weeks jo costin and jade allen were at the end of the phone when ever i needed them, jo was emailing me at 8pm to keep me informed. they are both a credit to the company. they were backed up by a very strong team.PositiveResponsiveness, Quality, Professionalism, Value
Stephen · 27 July 2021
Agent replied · 7 June 2023
Thank you for taking the time to leave us this 5 star review Stephen, we really appreciate it. We will be sure to pass on your kind comments to both Jo and Jade.
★★★★★ 4/5
GoogleWe used Marriotts to sell our property to relocate to a different area. The staff worked hard to get us where we needed to be and Jo managed to see the purchase through successfully despite some delays. We are very grateful to everyone that worked on our sale and would us Marriotts again
Eleanore · 24 March 2021
Agent replied · 7 June 2023
Thank you for taking the time to give us your feedback Eleanore, we really appreciate it. We are pleased to hear of your positive experience with Jo and will be sure to pass on your kind words.
★★★★★ 5/5
GoogleVery happy with the service I received from Marriotts with Richard James. From Louise who showed me around the property, to Jo and Hayley who followed up the purchase, I have received nothing but a courteous and professional service. They maintained communication during lockdown and ensured a smooth completion process. Many thanks!
Nicholas · 8 May 2021
Agent replied · 7 June 2023
Hello Nicholas, thank you very much for taking your time to leave us a positive review. We really do appreciate it and we will be sure to forward your message to Louise, Jo and Hayley. Have a great weekend
★★★★★ 5/5
GoogleThe team at starking and Watson team helped me at every point in my house buying journey. Thank you.
John · 26 July 2025
★★★★★ 5/5
GoogleFrom valuation through to final sale everything was handled by Steve from the Diss office. Frequent updates on viewings / feedback / offers. Once offer accepted updates were from the sales progression team, who also kept us informed. A great service at a reasonable price.
Mike · 26 July 2024
★★★★★ 5/5
Googlein the final few weeks jo costin and jade allen were at the end of the phone when ever i needed them, jo was emailing me at 8pm to keep me informed. they are both a credit to the company. they were backed up by a very strong team.
Stephen · 24 March 2021
Agent replied · 25 December 2024
Thank you for taking the time to leave us this 5 star review Stephen, we really appreciate it. We will be sure to pass on your kind comments to both Jo and Jade.
★★★★★ 5/5
GoogleExcellent service and friendly staff. Hugh made putting our home on the market very easy. He and Louise were able to sell it quickly and find us a great new home. Highly recommend the Faringdon team!
Chris · 22 May 2020
★★★★★ 5/5
GoogleWill & Steve assisted us in the buying process and were very friendly and helpful. Thank you!
Caitlin · 26 July 2025
★★★★★ 5/5
GoogleProvided an excellent service, and sold our property in a difficult market quickly. Would definitely recommend.
Mark · 26 July 2025
★★★★★ 5/5
GoogleThanks to Steve Cox for negotiating a successful sale to exchange/completion
Noreen · 26 July 2023
★★★★★ 5/5
GoogleVery good experience using Marriotts with Richard James. Hugh and Gareth have been brilliant in making the sale of our property easy and transparent. They were both very attentive and readily available to answer questions if needed.. If you need to sell your house, these are the guys you need.
Aaron · 22 May 2019
Agent replied · 7 June 2023
Thanks for the review! I will pass this back to Hugh & Gareth in the Faringdon Office
★★★★★ 5/5
GoogleGreat all round personalised service from start to finish, responsive and supportive and worked hard to get things over the line for us in tight timescales, much appreciated.
Danny · 29 March 2023
Agent replied · 7 June 2023
Thank you for the 5 star review Danny
★★★★★ 5/5
GoogleReally friendly and helpful staff. We just finished buying our first home through them, which included them throwing in prosecco and chocolates to celebrate with us. Hugh, Louise and Jo handled the purchasing of our house. Fantastic customer services, always at the end of the phone when we needed them. Would thoroughly recommend to anyone looking to buy their first house, even recommended a decent solicitor to us as well. Thanks to everyone at the Faringdon Office.
William · 16 September 2020
★★★★★ 5/5
GoogleWe have had a very positive experience selling our property through Richard James. Beginning with a friendly but well prepared, professional initial valuation by Nick, regular up-dates about viewings from Georgia, a quick sale and finally, frequent and helpful follow-up by Sharon on the Sales Progression Team.
Chris · 24 June 2019
Agent replied · 24 June 2026
Thanks Christine for the lovely review
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
