Trusted Agent profile · Fareham

Bernards Estate and Lettings Agents Fareham reviews

4.6

★★★★★ Excellent

227 reviews across 2 platforms

79 High Street, Fareham, PO16 7AX

Bernards Estate and Lettings Agents's office in Fareham, at 79 High Street, is rated 4.6 out of 5 across 227 reviews on two platforms, including 138 Google reviews rated 4.9.

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4.9 / 5

138

Reviews on Google

This office

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89

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Fareham office, from every platform, shown as written. First names only.

5/5

Google

Very speedy sale achieved, great comms so far, took time to think through marketing strategy and ultimately successfully market our home, highly recommend.

Caroline · 2 April 2026

Agent replied · 16 April 2026

Thank you so much for your wonderful review, Caroline! We're thrilled to hear that you had a speedy sale and found our communication and marketing strategy effective. At Bernards Estate and Letting Agents, we strive to provide top-notch service, and your recommendation means a lot to us. If you need anything in the future, don't hesitate to reach out!

5/5

Google

David recently helped us find our home. His enthusiasm and professionalism made it an easy process. He understood what we were looking for and made it happen. Nothing was too much for him. I highly recommend David!

Howard · 26 February 2024

Agent replied · 24 August 2024

Thank you, I will let you know as soon as the owners have found

5/5

Trustpilot

A great company to work with for landlords

Lucy and Jasmin have been absolutely fantastic from the word 'go'. I was in a tricky position where I needed to find a good tenant quickly. They were both super proactive and got things sorted extremely quickly. Their communication and organisation has been really brilliant. Thank you both. I highly recommend them to other landlords.

M · 26 March 2026

5/5

Google

Dave was so experienced and put my mind at ease through the whole experience- highly recommend

Stevie · 16 January 2025

Agent replied · 23 January 2025

Thank you Stevie, Was great to see you and thank you for your kind feedback :)

5/5

Google

Wow what superstars! Can you believe were advised to go there by another estate agent who was also selling our house. David and his fantastic team sold our house within a month whereas the other agents hadn't been able to sell it in over 5 months! David took the time to go through our options and went the extra mile. We felt we were in capable hands and nothing was too much. Brilliant service and I would highly recommend this dynamic team. Excellent highly recommed.

Leigh · 26 April 2024

Agent replied · 24 August 2024

Thank you Leigh, Glad you have been happy with our service so far :)

5/5

Google

Excellent service from start to finish, David and his team were very friendly and enthusiastic and David has great knowledge of the Fareham area, highly recommend!

GA · 25 July 2024

Agent replied · 24 August 2024

Thank you Gary, I hope Margaret enjoys her new home. All the best!!

5/5

Google

We had a fantastic experience! Dave, Gemma, Chris, Toby and the rest of the team at Bernard’s in Fareham are amazing! Nothing was ever to much for them, they were so welcoming and kept us up to date throughout the whole process. We can’t recommend them enough and if we sell in the future we would most definitely instruct them. Thank you all for being so kind and making the process as smooth as possible for us.

Helen · 26 May 2024

Agent replied · 24 August 2024

Thank you Helen, Fantastic feedback I will pass on to the team

5/5

Google

Excellent, fast and efficient service from David and the team! Thank you!

Alireza · 18 January 2026

5/5

Google

Fantastic throughout the whole process.

Steve · 11 July 2026

Agent replied · 11 October 2026

Thank you so much for your wonderful feedback, Steve! We are thrilled to hear that you had a fantastic experience with Bernards Estate and Letting Agents LTD. Our team is dedicated to providing exceptional service throughout the process, and it's great to know we met your expectations. We appreciate your support and hope to assist you again in the future!

5/5

Google

Thanks to Dave and all the team at Bernard’s Dave sold my house in record time with no problems whatsoever Would recommend every time.

Lisa · 25 July 2024

Agent replied · 24 August 2024

Thank you so much :)

5/5

Trustpilot

Toilet cistern not filling with water

On Wednesday, 25 March 2026, I reported an issue with the toilet cistern not filling with water. The problem was resolved efficiently within two days, and I was impressed by the prompt and effective service. I truly appreciate the fast response and support. Thank you very much.

Bee · 31 March 2026

5/5

Google

David was fantastic, very approachable and allowed property to sell itself. Really helped us find a perfect property and supportive throughout.

Jon · 25 July 2024

Agent replied · 24 August 2024

Thanks Jon, Glad you have found the right house for you and the family :)

5/5

Trustpilot

Helpful and attentive

The agents were very helpful and were always on hand to answer our questions. We had a great experience with Bernards.

Izi · 24 September 2026

5/5

Google

Sales process and professionalism in the handling of my property has been a 'Joy'. From the cheerful demeanour of all at the Fareham office and helpful looks and sometimes nods when I came up with my own thoughts! A team expert in the current property game, which can change quickly, and knew the way to direct my thoughts to a final success. Very happy, would use again and recommend. Thank You.

Suzanne · 26 April 2024

Agent replied · 24 August 2024

Brilliant feedback Suzanne thank you

5/5

Google

I have recently purchased a house and rented a property using Bernard’s estate agents… this process has been so effortless with the help of David Gemma and Chris, they have been so helpful and informative throughout the whole process, always updating me with any progress and answering any questions I have had along the way. They have made this whole experience as least stressful as possible for me and I can not recommend them enough.

Zara · 27 January 2024

Agent replied · 24 August 2024

Thank you so much Zara, I will make sure the team receive your kind words

5/5

Google

The minute you walk into Bernard's Estate Agents, you are greeted with big smiles and friendly handshakes. I had tentatively walked in, to enquire about a property, and David took time and patience to listen to my requirements, he proceeded to explain, and subsequently, print out, all the cost implications of my move. It provided me with a good understanding, of what I was undertaking, before I started. He and Gemma, are an extremely easy going, warm, friendly and professional team, with great local knowledge. I wouldn't hesitate to recommend their services.

Tim · 25 August 2023

Agent replied · 24 August 2024

Thank you

5/5

Google

Thank you to Toby for making a smooth & easy sale.

Ann · 10 October 2024

Agent replied · 24 October 2024

Thanks Ann, Thank you for choosing Bernards to help you sell your family home :)

5/5

Google

We had the pleasure of working with Patrik during our flat search. He was patient, honest and reliable - brilliant service, highly recommend!

Jose · 6 December 2025

Agent replied · 27 December 2025

Thank you so much for your kind words! It was a pleasure assisting you with your flat search. I’m really glad to hear you felt supported throughout the process. If you ever need anything in the future, I’m always here to help. Thanks again for the recommendation! 🌟 …

5/5

Trustpilot

Excellent ****** Jack and the team in…

Excellent ****** Jack and the team in lettings were highly proffessional and efficient . They covered every aspect of letting my property , nothing was to much trouble. So refreshing from other experiences with agents. Please do not hesitate in putting your property in their capable hands.

Mrs.Foord · 19 July 2024

5/5

Google

David has been brilliant from the start. Excellent communication, lots of knowledge and goes above and beyond. Very pleased we used Bernards.

Kerry · 26 February 2024

Agent replied · 24 August 2024

Thank you so much, keep me posted on the house you are offering on :)

5/5

Google

Great communication and a very modern approach to listing our home. Very happy with the service David and team provided.

Josh · 27 March 2024

Agent replied · 24 August 2024

Thank you Josh, All the best with your search

5/5

Trustpilot

Great experience dealing with Lucy & Jas

I recently moved to Bernards, and have had a great experience dealing with Lucy & Jas so far. They are both very responsive to queries and keep me informed. I would recommend Bernards.

Mr · 2 May 2026

1/5

Trustpilot

**Rent at your peril**

The day of moving in (Saturday) I arrived at the property, the front door would not open despite multiple attempts, the agents were informed straight away and yet they refused to do anything until Monday. This resulted in me having to take all of my belongings back on the long journey home.When I could finally get into the property (a week after initially planned and after beginning payment of rent) I noticed the problems were only just beginning. After inspecting the kitchen, which was dusty with debris from the builder’s work, we saw the knobs on the hob were melted down, this meant they were not easy to turn on or off. Not only that but my sister noticed a blue light in the corner of her eye, the hob sparked by itself. There was a gas leak with no one even using the property, the hazard this posed to myself and my fellow tenants showed just how little the agents cared as after we called them to warn of the leak, there was no rush to fix the problem. The gas had to be turned off for days and when someone inspected the hob, they also noticed the oven was a major risk. The inspector condemned both the hob and oven, they needed to be replaced for our safety as the house could’ve easily gone up in flames when we were in it. The next problem was the washing machine, it was filled with black, stinking mould. We logged this onto their ‘FixFlo’ system and it took them THREE weeks to sort this out, for three weeks we were unable to wash our clothes. When the issue of the mould was sorted, I put on my first wash. I was quite concerned by the noise of the washing machine but after 15 minutes of checking it was okay, I decided to go upstairs, only to come down 30 minutes later to the kitchen completely flooded. I called the emergency number on the agent’s website but the number was completely invalid. After turning off the washing machine at the fuse box I came to discover the flood was over an electrical socket which was turned on. The agents, when I finally talked to them on Monday, once again were not concerned, it took another week before the washing machine was fixed. It took them 7 months before they decided to replace the washing machine completely. I also questioned them on the emergency number and they explained it was obsolete, yet it is still on their website with no alternative. The amount of issues we had with this property and the agents are far too many so I will list the rest as they’re too long to go into detail:• The bathroom door which was situated downstairs next to the kitchen would not shut, they took three weeks before they even looked at it, it was not fixed properly the whole time we were there.• The microwave had metal exposed on the inside, we requested it to be replaced.• It was not professionally cleaned when we moved in, stains all over every carpet.• Shower was mouldy and nothing was done to clean it.• Toilet seat was peeling, bubbling and dirty, never replaced even though it was reported multiple times.• Outside pipe was broken, it would flood the concrete garden.• The back window of the house was not lockable, this was an incredible risk to us as it led out onto a flat roof. It is a shock that we weren’t broken into however the house being the dump it was explains it. • Their contracted builders also never completed their job on the flat roof and it flooded multiple times after rainfall.We never got any compensation in fact they took away some of our deposit despite our disputes. Avoid them at all costs, especially if you’re a student. You have been warned.

Rk · 20 September 2020

5/5

Trustpilot

First Time Buyer

Josh and the folks at Bernards were very helpful and communicative as I bought my first home. Always on the trigger with pertinent updates.

Ryan · 18 June 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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