Bernards Estate and Lettings Agents Fareham reviews

★★★★★ 5/5

Google

Thank you to Toby for making a smooth & easy sale.

Ann · 10 October 2024

★★★★★ 5/5

Google

We had the pleasure of working with Patrik during our flat search. He was patient, honest and reliable - brilliant service, highly recommend!

Jose · 6 December 2025

★★★★★ 5/5

Trustpilot

Excellent ****** Jack and the team in…

Excellent ****** Jack and the team in lettings were highly proffessional and efficient . They covered every aspect of letting my property , nothing was to much trouble. So refreshing from other experiences with agents. Please do not hesitate in putting your property in their capable hands.

Mrs.Foord · 19 July 2024

★★★★★ 5/5

Google

David has been brilliant from the start. Excellent communication, lots of knowledge and goes above and beyond. Very pleased we used Bernards.

Kerry · 26 February 2024

★★★★★ 5/5

Google

Great communication and a very modern approach to listing our home. Very happy with the service David and team provided.

Josh · 27 March 2024

★★★★★ 5/5

Trustpilot

Great experience dealing with Lucy & Jas

I recently moved to Bernards, and have had a great experience dealing with Lucy & Jas so far. They are both very responsive to queries and keep me informed. I would recommend Bernards.

Mr · 2 May 2026

★★★★★ 1/5

Trustpilot

**Rent at your peril**

The day of moving in (Saturday) I arrived at the property, the front door would not open despite multiple attempts, the agents were informed straight away and yet they refused to do anything until Monday. This resulted in me having to take all of my belongings back on the long journey home.When I could finally get into the property (a week after initially planned and after beginning payment of rent) I noticed the problems were only just beginning. After inspecting the kitchen, which was dusty with debris from the builder’s work, we saw the knobs on the hob were melted down, this meant they were not easy to turn on or off. Not only that but my sister noticed a blue light in the corner of her eye, the hob sparked by itself. There was a gas leak with no one even using the property, the hazard this posed to myself and my fellow tenants showed just how little the agents cared as after we called them to warn of the leak, there was no rush to fix the problem. The gas had to be turned off for days and when someone inspected the hob, they also noticed the oven was a major risk. The inspector condemned both the hob and oven, they needed to be replaced for our safety as the house could’ve easily gone up in flames when we were in it. The next problem was the washing machine, it was filled with black, stinking mould. We logged this onto their ‘FixFlo’ system and it took them THREE weeks to sort this out, for three weeks we were unable to wash our clothes. When the issue of the mould was sorted, I put on my first wash. I was quite concerned by the noise of the washing machine but after 15 minutes of checking it was okay, I decided to go upstairs, only to come down 30 minutes later to the kitchen completely flooded. I called the emergency number on the agent’s website but the number was completely invalid. After turning off the washing machine at the fuse box I came to discover the flood was over an electrical socket which was turned on. The agents, when I finally talked to them on Monday, once again were not concerned, it took another week before the washing machine was fixed. It took them 7 months before they decided to replace the washing machine completely. I also questioned them on the emergency number and they explained it was obsolete, yet it is still on their website with no alternative. The amount of issues we had with this property and the agents are far too many so I will list the rest as they’re too long to go into detail:• The bathroom door which was situated downstairs next to the kitchen would not shut, they took three weeks before they even looked at it, it was not fixed properly the whole time we were there.• The microwave had metal exposed on the inside, we requested it to be replaced.• It was not professionally cleaned when we moved in, stains all over every carpet.• Shower was mouldy and nothing was done to clean it.• Toilet seat was peeling, bubbling and dirty, never replaced even though it was reported multiple times.• Outside pipe was broken, it would flood the concrete garden.• The back window of the house was not lockable, this was an incredible risk to us as it led out onto a flat roof. It is a shock that we weren’t broken into however the house being the dump it was explains it. • Their contracted builders also never completed their job on the flat roof and it flooded multiple times after rainfall.We never got any compensation in fact they took away some of our deposit despite our disputes. Avoid them at all costs, especially if you’re a student. You have been warned.

Rk · 20 September 2020

★★★★★ 5/5

Trustpilot

First Time Buyer

Josh and the folks at Bernards were very helpful and communicative as I bought my first home. Always on the trigger with pertinent updates.

Ryan · 18 June 2026

★★★★★ 5/5

Google

David was an extremely helpful and friendly throughout the entire process, valuation to exchange. Would recommend!

Joseph · 26 February 2024

★★★★★ 5/5

Trustpilot

It was a pleasure to have met Jasmin

It was a pleasure to have met Jasmin. She was patient enough to have answered several questions we had at the initial viewing of the property. She was also able to guide us during the referencing period.

Mutiat · 2 March 2026

★★★★★ 5/5

Google

David has been amazing throughout our sale process, great service provided and would really recommend!

Kayleigh · 26 February 2024

★★★★★ 5/5

Trustpilot

My contact Jasmin amd the team at…

My contact Jasmin amd the team at Bernard's have all been very helpful with my move. I am truly grateful. Thank you all

CHRIS · 10 June 2026

★★★★★ 5/5

Google

Gemma and Luke are your guys 👌🏼 My partner and I cannot thank them enough for making our first time purchase stress free (shame I cannot say the name for our solicitor!). Gemma’s communication was top notch, and Luke’s advice & support was second to none. HIGHLY recommend. We dealt with many of the local agents in search for our home and none compare to Bernard’s. Thank you so much.

Jade · 25 August 2023

★★★★★ 5/5

Google

Donna abbot went above and beyond to help with the sale of our flat

Donna · 27 November 2025

★★★★★ 1/5

Trustpilot

Shocking agent communication was poor…

Shocking agent communication was poor and not truthful assured me my buyer was ready to go after months even though the buyer hadn't submitted the mostbasicof documents.

Lance · 23 April 2026

★★★★★ 1/5

Trustpilot

British Cosa Nostra

KEEP AWAY! When you want to purchase a property, you are told you must see their broker. You are pressed to work with their solicitors from the Guild/Low Carbon. Then you are harassed by all around receiving emails to pay for searches and some additional fees not included in their fee table. Next, you hear that their broker did a bad job, and your mortgage application was not accepted with their “I am sorry", while your money was gone. It is a “devil circle” or a British Cosa Nostra. “No move, no fees”, should be rather “Easy money for us. Your loss makes us happy”.

Katarzyna · 26 September 2024

★★★★★ 5/5

Trustpilot

So far so good

Lacie has this far been fantastic at keeping us in the loop with regards to the offer going through despite some back and fourth with the seller and a delay on my end.

Simon · 27 February 2026

★★★★★ 5/5

Google

David has been really helpful with our house purchase, would recommend.

Ben · 26 February 2024

★★★★★ 5/5

Google

A* service from David friendly, extremely patient and understanding ✨ Many thanks Clare from Portchester

Solent · 28 November 2023

★★★★★ 5/5

Google

We switched to Bernard's after a failed attempt to sell and everything went well from that point on. We had plenty of viewings at times that suited us and sold quickly. Chris worked hard for us and communication was just right. Would 100% recommend!

Diana · 2 November 2024

★★★★★ 5/5

Google

David, Gemma and Chris have been so brilliant with selling our property. They are professional and knowledgeable and I wouldn’t hesitate to recommend them. This is a process I haven’t dealt with for a number of years and their compassion and assistance is greatly appreciated, they have certainly made this much easier for me personally. Thank you All

Sharon · 26 February 2024

★★★★★ 5/5

Trustpilot

Jim Derry from Drayton branch !!

Jim Derry from the Drayton branch was exceptional, his knowledge of the local market and his advice on guiding us through the buying process and ensuring everything was all just perfect would recommend ! Thanks Jim - Justin and Kym Mulholland.

Justin · 28 February 2024

★★★★★ 5/5

Google

It was such a pleasure to deal with an honest knowledgeable estate agent who clearly had done his homework before our viewing. Although we have not chosen to go ahead with this particular property, we shall certainly seek this agent again in our pursuit to buy our forever home. We have dealt with many agents recently and he was certainly a cut above the average.

Richard · 25 August 2023

★★★★★ 5/5

Google

Thank you to David, Gemma, Vicky and Chris. Amazing team, friendly and professional.

Geitha · 28 November 2023