Trusted Agent profile · Fareham

Bernards Estate and Lettings Agents Fareham reviews

4.6

★★★★★ Excellent

227 reviews across 2 platforms

79 High Street, Fareham, PO16 7AX

Bernards Estate and Lettings Agents's office in Fareham, at 79 High Street, is rated 4.6 out of 5 across 227 reviews on two platforms, including 138 Google reviews rated 4.9.

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4.9 / 5

138

Reviews on Google

This office

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89

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Fareham office, from every platform, shown as written. First names only.

5/5

Google

Chris was our main contact for sale and purchase. He, along with Toby and David, was always friendly, helpful and patient during our sale and purchase. They could always be relied on to get back to us if we had any queries. Chris and the team at Bernards worked extremely hard to get us through all the stages of buying and selling and we would have no hesitation in using them again.

David · 10 October 2024

Agent replied · 24 October 2024

Thank you David, Enjoy your new home

5/5

Google

Massive thanks to Donna for all her hard work and support! A real asset to Bernards!

Becky · 11 May 2026

Agent replied · 11 October 2026

Thank you so much for your kind words, Becky! We're thrilled to hear that Donna's hard work and support have made a positive impact. She truly is a valuable asset to our team at Bernards Estate and Letting Agents. We appreciate your feedback and look forward to continuing to provide excellent service!

5/5

Google

Donna, the sales progressor with the Fareham team, has done an exceptional job throughout my property purchase. She delivered a great service and went above and beyond when I needed it most. I really appreciate the hard work she has put in

Reece · 7 October 2026

Agent replied · 11 October 2026

Thank you, Reece! We're thrilled to hear that Donna was able to provide you with exceptional service during your property purchase. Your appreciation for her hard work means so much to us. If you need any further assistance in the future, don't hesitate to reach out!

5/5

Google

I had four different estate agents round to value my flat. Chris, from Bernards, said that he could take photographs during the valuation, and if I was to go with Bernards, he could put the flat up for sale as soon as possible. I called Chris after all of the other valuations and told him we were going to go with Bernards - which was purely because of Chris being pro-active! He put the flat online (and on rightmove) around 8 o’clock that evening! I had three people view within the first few days and the first viewer offered asking price straight away. I sold my flat in six days. Chris was very helpful ever since our first phone call and I was delighted my flat sold so quickly - meaning we could offer/purchase a house we had seen.

Nicola · 26 April 2024

Agent replied · 24 August 2024

Thank you so much for your feedback, I will make sure chris receive it :)

5/5

Google

I Recently sold through the Fareham Office the sale was difficult and problematic but the team at Fareham through there determined professionalism got the sale done . I was constantly updated on progress both David and Donna worked at pace to complete the sale dealing with the other buyers and all the solicitors with relentless tenacity the whole team are highly recommended .

Steve · 11 May 2026

Agent replied · 11 October 2026

Thank you, Steve, for your wonderful feedback! We're thrilled to hear that our team at Bernards Estate and Letting Agents LTD - Fareham was able to support you through a challenging sale. David and Donna truly exemplify the dedication we strive for, and it's great to know you felt well-informed throughout the process. We appreciate your high recommendation and look forward to assisting you again in the future!

5/5

Google

David at Bernards is just great !, he worked hard from day on in the marketing and sale of my propety, it was a difficult and protracted chain, David cahsed it along without prompting and worked hard to bring it to conclusion, with great commication back to me at all times. I would reccomend Barnards and particularly David if you are selling (or buying) a property. !

Roy · 24 October 2024

Agent replied · 9 November 2024

Thank you for your kind words Roy, So glad we got there in the end :)

5/5

Google

Patrik was mega he was always avaliable to talk through things. The process was simple and quick. Thank you Patrik

Danny · 16 March 2026

Agent replied · 16 April 2026

Thank you, Danny, for your wonderful review! We're delighted to hear that Patrik was able to assist you effectively and that you found the process simple and quick. If you need any further assistance, feel free to reach out. We appreciate your support of Bernards Estate and Letting Agents LTD - Fareham!

5/5

Trustpilot

Good experience.

I approached Bernards following a regrettable experience with another agent. I was seeking a new tenant for my property and I would like to thank Jade Goulding, lettings manager at the Lee-On-Solent branch for handling the whole process with efficiency and professionalism. I also found the fees competitive. Very happy to award 5 stars.

Phil · 27 February 2026

5/5

Google

Dave was amazing the whole team are. They are proffessional, help you undetstand and gteat woth communication. We were selling my fathet in laws house, ive never sold or brought as house before so it was very conffusing and upsetting knowing we needed to stay ll my father in laws home. Dave was so reassuring, understanding and is always there when needed. If i ever needed to sell a house again I would use Dave at Bernard's

Joy · 26 April 2024

Agent replied · 24 August 2024

Thank you Joy :)

5/5

Google

Toby (Beagley) recently showed us around a couple of properties in our search for a new home. We haven't moved in 38 years and as such the whole process is rather nerve wracking ! However, Toby was very sensitive to our needs and wishes, he immediately put us at our ease and seemed to know exactly what we wanted. We have now secured a property through another Estate Agents but we would definitely recommend Toby for his kind help and professional manner. Thank you Toby.

Deborah · 26 February 2024

Agent replied · 24 August 2024

Thank you Deborah

5/5

Google

Donna has been amazing, she has tirelessly pushed for exchange and chased all parties, even bringing a further document for signing to our house for signature to ensure things progressed. Many thanks

Chris · 29 November 2025

Agent replied · 27 December 2025

Thank you so much for your wonderful review. We’re delighted to hear that Donna has been amazing throughout the process. She is dedicated to keeping things moving, and we’re pleased her efforts, including personally bringing documents to your home, helped ensure everything progressed smoothly. Many thanks for taking the time to share your experience.

4/5

Google

David, Abi and Donna have all been very supportive and understanding throughout the process of selling our home. They were realistic with our pricing and understood our position. They have kept us informed every step of the way and have liaised with our buyers to keep them updated. Thank you all

Hayley · 11 July 2026

Agent replied · 11 October 2026

Thank you, Hayley, for your kind words! We're thrilled to hear that David, Abi, and Donna were able to support you throughout the selling process. It's great to know that our realistic pricing and communication made a difference for you. Your satisfaction is our priority at Bernards Estate and Letting Agents, and we appreciate your trust in us. If you need any further assistance, don't hesitate to reach out!

5/5

Google

I walked past Bernard's yesterday and looked in the window at the properties for sale. I'm not usually a fan of pushy sales people so I was apprehensive going in, but I did see a house I was interested in so I popped in. I spoke to Dave and asked for some more details. I've honestly never felt so comfortable and at ease in just asking some general questions, without being pressured. I have gone away to think about my options but I will not hesitate to come back to Bernard's if I feel this house is for me.

Natalie · 27 January 2024

Agent replied · 24 August 2024

Thank you Natalie, I have 2 new homes that you might be interested in, Please pop in when you are next passing so I can show you.

2/5

Trustpilot

Bernards service was disappointing

Bernards, Waterlooville. Started off ok and was promising at the beginning. Seem to understand our needs but that soon changed once we gave in our notice period. I was told, that the only way our property would get sold is through court and that it had been a waste of their time! I find that not only unprofessional but highly insensitive. Im extremely disappointed in your service, when I trusted you to help me. I would not recommend this agent to sell your property.

C · 28 July 2026

5/5

Trustpilot

The overall service from Jasmin was perfect

The overall service from Jasmin was brilliant. Answered all of our queries and even went above and beyond to ensure the whole move process was smooth. Highly recommend Bernards to anyone wanting to purchase or let a property.

Chris · 11 June 2026

5/5

Google

From the moment we asked Bernards to sell our house in Fareham we were very impressed with their quality of service. Toby was our main point of contact and his enthusiasm was evident from the start. Unfortunately our initial sale fell through and our house was relaunched on the market. A second buyer was found quickly. However as the sale progressed there were communication issues further down the chain. Toby worked tirelessly to resolve these issues and kept us informed of all developments. He persevered until exchange and completion were achieved. His determination is to be highly commended. Although Toby was our main contact his colleagues Chris and David were both involved at various stages and again we were impressed with their help and communication. We would certainly recommend the team at Bernards of Fareham.

Jane · 20 May 2025

5/5

Trustpilot

Great help from Jas

Dealt with Jas in the rentals team at Bernard’s Portsmouth North - she was so kind, very friendly and happy to answer any questions. I needed to secure a rental quickly and she and Bernard’s helped secure the rental I’m in now :) I’m super happy and very thankful

Dean · 11 March 2026

5/5

Google

David and Abi were great, very knowledgeable and quick to get back to us with any queries.

Nicola · 11 March 2026

Agent replied · 11 October 2026

Thank you, Nicola, for your wonderful review! We're delighted to hear that David and Abi provided you with excellent service and support. At Bernards Estate and Letting Agents, we pride ourselves on our knowledgeable team and timely responses to client queries. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, please feel free to reach out!

5/5

Trustpilot

Purchase of Property with Caiisha Squires

Cai originally showed me the property back in February but unfortunately I was outbidded. However when the property came back on the market recently I called and texted Cai straight away to ask if I could view, even though Cai was on annual leave she did everything to facilitate myself getting a viewing in the property as quickly as possible, and has been so helpful throughout the process of submitting and having my offer accepted. I’m a first time buyer and this process is so scary and daunting but Cai has made this super easy for me and I am so grateful to have Bernard’s as my estate agents! Thank you again Cai for all your support during this process and like we both said, this property must have been fate!

Beth · 25 April 2025

5/5

Google

Professional informed and well presented house x 2. David understood the requirement we have, determined how they would fit into the properties he had selected and also how to overcome the obvious compromises a buyer has to consider. For us 7 cars and 4 adults. David knew the vendors very well, had a wealth of knowledge about the properties and answered all our questions. He also took care with the house we viewed and was careful with the route to keep them clean. Having viewed numerous properties over the last few weeks David is head and shoulders above the 'others' we have experienced. Credit to the company and just a shame we didn't fit what was on offer so far. Still looking!!

Phil · 29 October 2023

Agent replied · 24 August 2024

Thank you, I hope you have been able to find your new home

5/5

Google

From the start my experience was night and day better compared to previous agents who were jamming in viewings regardless of their status. Toby provided open and honest market advice, setting my property up for a desired quick sale in not the easiest of scenarios. Offer received in 2 weeks after listing, it was case managed perfectly all the way through and they certainly earned their fee!. I would recommend all of the team but especially Toby and Gemma who despite me being very demanding and very stressed were quite exceptional! Thank you for everything.

Paul · 21 March 2025

5/5

Google

Absolutely fantastic service, David was friendly and polite. Helped us out as first time buyers with advice as well. He was early to the viewing which we greatly appreciated, he kept in contact with him and sorted out first offer on the property on a Saturday afternoon, after office hours. He further rang us the moment he had any news and kept in contact with us at all moments, telling us we could contact him at any point. Every part of our buying was made easy by Bernards and David.

Matt · 25 August 2023

Agent replied · 24 August 2024

Brilliant, I'm so glad we are able to help you with your first purchase, Thank you for your feedback

5/5

Google

Bernards saved the day! After two previous high street estate agents' poor and ineffective communication lead to the failure of two sales. David at Bernards was a breath of fresh air. Open communication and David was very proactive in sorting out local conveyancers. Bernards helped a stressed and despondent elderly couple (parents) finally get closer to their new home with two offers in less than a fortnight! David is so friendly and very helpful so well done. Highly recommend Bernards in Fareham to get the job done.

Verity · 25 August 2023

Agent replied · 24 August 2024

Thank you

5/5

Trustpilot

Highly recommended estate agent, very professional

After several months looking for a suitable flat, and having had to deal with some very questionable estate agents that I won't name here, I managed to rent a wonderful flat in Southsea thanks to Bernards. I was followed by Jasmin of the North End office and I couldn't be happier, she has been really helpful, insightful, very responsive and professional. Nothing was too much for them. I couldn't be happier, expecially after so many months of dissapointments with other agents, it was such a relief to find someone that really cared. The flat is lovely, newly refurbished to a high standard, in a very good neighbourhood and close to the sea front. I would highly recommend Bernards to anyone looking to rent, they didn't dissapoint.

Adam · 14 June 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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