Every review we hold for the Fareham office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotThey will never, ever take you off of their email list
Stop bloody emailing me! I have unsubscribed from their emails about 10 times and they don't stop. I've never rented from them and I only called them once to book a viewing and they have incessantly emailed me about properties ever since. Shut up, go away, get bent
Will · 22 September 2026
★★★★★ 5/5
TrustpilotMolly who runs Beal's maintenance side…
Molly who runs Beal's maintenance side of things at the companies Head Office is a 5star member and should awarded employee of the month, every month she 1st class at what she does always does what she says she's gonna do and certainly where possible try's to give the best and fairest deal's for the landlord's and tenant's. truly spot on 100% effort and achievement.
Alan · 13 June 2023
Agent replied · 26 March 2024
Thank you, Alan, for reviewing your experience at Beals Head Office! Mollie will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
★★★★★ 5/5
TrustpilotEase of moving with the help of Chané Cauldwell
Just recently moved into my first home with beals. Started very confused and had no idea what to do but our letting agent Chané Cauldwell made it seem so simple and easy! Extremely grateful for all the help she gave and patience she had. Highly recommend her and Beals as a whole. Thank you
Consumer · 3 March 2024
Agent replied · 19 June 2024
Hi, thank you for reviewing your experience with Beal's! Chane and the entirety of the team were delighted hear you had a great moving experience with us. We hope you have a great day :)
★★★★★ 5/5
TrustpilotExtremely amazing and helpful
I want to say a very big thank you to Mohamed of Southampton branch for his professionalism and quick response each time I needed clarification on the next step when I was trying to get a house. Thank you for helping me get an amazing apartment. Thank you Mo for all your help all through the process. You are truly amazing...
Ranti · 15 September 2023
Agent replied · 26 March 2024
Thank you, Ranti, for reviewing your experience at Beal's Shirley Office! Muhammad will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
★★★★★ 5/5
TrustpilotGreat experience
Chloe, who we dealt with initially, was great and helped us secure a rental property. Aisha took over seamlessly when Chloe was away which was a pleasant surprise as that hasn’t been our experience with other estate agents!They kept us up to date throughout the process and we were in the new place within 2 weeks. I hope that all our interactions with them will continue to be this great! Would definitely recommend.
Georgina · 2 October 2024
★★★★★ 5/5
TrustpilotA professional, respectful and competent agency
From: prior tenant (with managing landlord)During the marketing of my prior property, it was clear to me as a tenant that Beals were keen on doing their best job to market the property, while being respectful of the wishes of the current tenant and landlord. Additionally when I was looking for my own rental they were very informative and professional.During the arrangement and viewing of my prior property, my agent Isobel was very professional and respectful, while very fun to chat with as well. She answered all questions from prospectives knowledgeably. I was impressed with her professionalism and ability.
Jason · 2 June 2024
★★★★★ 5/5
TrustpilotJades help with my tenant
I would like to say that Jade Goulding has been exceptional in helping me deal with my tenant who was behind on her rental payments. Her advice of what to do and how to go about it was 100% spot on and after I followed her advice the problem was resolved almost immediately. Not only was Jade polite and friendly she also made me feel confident in the decision that I eventfully took of how to deal with the situation. I will with out question be returning to Beals to undertake Jades professionalism in the future.
Craig · 5 June 2021
Agent replied · 26 March 2024
Hey Craig, thank you for leaving such a kind review. We are glad that Jade delivered impeccable service and we look forward to seeing you again soon!
★★★★★ 5/5
TrustpilotHannah Proudley - Beals Parkgate
I have rented my first flat after owning my own home. I went through Beals in Parkgate and had the pleasure of dealing with the lovely Hannah. Hannah was incredibly professional and very knowledgeable. I couldn’t believe how quickly the whole process went and how smoothly Hannah made it happen. She is a credit to Beals. I would certainly recommend her and Beals to anyone who is looking to rent, buy or sell.
Denise · 22 September 2024
★★★★★ 5/5
TrustpilotHighly Recommend!
I had a great first experience renting with Beal’s and was immediately put at ease and offered a lot of support. Ellie was of great help to me and allowed me to enjoy a process that can often be stressful. I am now in a place I love and cannot thank her enough for helping me every step of the way. I highly recommend this company to first-time renters!
Cath · 20 November 2022
Agent replied · 26 March 2024
Hi Cath, Thank you so much for sharing your feedback with us. Ellie was delighted to hear this. We hope you have a great day!
★★★★★ 5/5
TrustpilotThank you Katie
Katie took over as our main point of contact half way through our sale. Excellent communication skills & she dealt with our queries swiftly & professionally. Katie has been an indispensable link in liasing with both our solicitors & the buyers solicitors.Well done & thank you Katie you are an absolute credit to Beals .
Julie · 22 December 2023
Agent replied · 26 March 2024
Hi Julie, Thank you for your lovely review. Feedback like this means the world to us. Katie and the entirety of the team were delighted to hear you had such a great selling experience with us! We hope you have a great day! :)
★★★★★ 5/5
TrustpilotNorth End office
I spoke to Dan Back at Beales last Friday (23/8) about selling my mum's house. He visited that afternoon, talked me through things and was very helpful. Half an hour after he left, he rang to say he'd booked three viewings and today (26/8), he rang to tell me that he'd booked another 4!! I am really impressed with the service Dan has provided, he is very polite, smart and is a nice guy with all the answers.
Lesley · 23 August 2021
Agent replied · 26 March 2024
Hey Lesley, we are over the moon that Dan has made your experience with us so positive. We hope you find your dream home and continue to use our services in the future.
★★★★★ 5/5
TrustpilotThank you Holly
I spoke to Holly at Beals. She was incredibly helpful and spoke to me on the phone to understand what kind of property I was searching for. She then sent over properties that suited the specification I had given and booked me in for viewings. It made the process nice and easy
Lilly · 21 February 2024
Agent replied · 19 June 2024
Thank you, Lilly, for reviewing your experience at Beals! Holly will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
★★★★★ 5/5
TrustpilotThoughts from abroad
We have our flat managed by Jade from Beals and we just wanted to say how fantastic she has been. We are waiting to come home to England but due to COVID restrictions we are delayed. Jade has been so kind and patient with us organising so many things on our behalf. Every time I email she gets back to us straight away and is always so helpful. Thank you Jade and Beals for looking after us in these stressful times, it is very much appreciated. 😊😊😊
Linda · 25 February 2021
Agent replied · 26 March 2024
Hey Linda, thanks for leaving such a kind review! We are glad that Jade is taking good care of you and making your experience with Beals so stress free.
★★★★★ 1/5
TrustpilotHorrendous Experience!
I rented a flat with Beals in November of 2018 and stayed there for two years... Unfortunately, it was two years too long!Once I moved in, I realised that the electric radiators didn't work properly and that the windows had been inadequate before I moved in, to say the least. I didn't realise after only fifteen minutes of viewing the property that some of them were in fact, broken open! This problem was not listed anywhere on the inventory that Beals had given me and I was never told about this issue verbally. Merely that they simply needed a 'coat of paint to freshen them up.'I then spent the winter in freezing cold conditions and suffered from chest infections.After many months, the landlord arranged for the windows to be fixed. The workmen arrived to 'fix' them, only to get the measurements wrong and leave me with windows that were sealed shut with some sort of industrial foam, meaning that I couldn't open the windows and it was left that way for more than ten months!This caused black mold to develop, as I couldn't air the room. I spotted it too late and realised that I had been breathing it in every night as I slept! As soon as I spotted it, I cleaned it up immediately. However, it continued to return during the course of those ten months, so I had to keep cleaning it.The toilet broke after about six months of living there and continued to break over the course of my tenancy, leaving the flat smelling of urine and excrement, due to constantly not being able to flush the toilet and having to use buckets of water in an attempt to get rid of the waste! The problem was never fixed and left to get worse and worse, until the toilet flusher had all but come off completely!Then came the problem of the black, green and white mold underneath the kitchen sink and in the bathroom!I later found out that this was due to leaks in the pipes and called Beals immediately.The landlord never fixed the leak underneath the kitchen sink and only came to fix the one in the bathroom after the floor had been completely flooded!The floorboards were taken up by the landlord an entire week after I had reported the urgent issue and white mold had developed over the floor, as it had been left unattended for so long.I was then made aware that the landlord knew all along that there was a problem with the pipes behind the bathroom sink!He made it clear to me that he simply 'hadn't got round to fixing the pipes.' I was speechless!The bathroom floorboards were never even put back down during the rest of my tenancy!The landlord even had the audacity to increase the rent and after trying repeatedly to get out of my tenancy agreement early, Beals informed me that in order to do that, I would need to pay them hundreds of pounds in fees just to get an agent to book viewings for the flat, so that someone else might take the property off my hands, but with no guarantee of this!Despite of all this, I cleaned the flat before vacating it and left it in the best state that I could.When I was finally free of that horrendous flat, I then had to fight to get my deposit money back!I opened up a case with the Tenancy Deposit Scheme, after Beals kept ignoring me.Beals sent them a report on behalf of the landlord, who wanted to keep my deposit money for 'reasonable wear and tear' that was present in the flat before I ever moved in and 'damages' that were either caused by the landlord himself or entirely made up! For example, he wanted money for 'damage to the kitchen door.'There is NO kitchen door, as there was always an open archway into the kitchen!Suffice to say, I had lots of evidence to present to the Tenancy Deposit Scheme, proving that I had done nothing wrong and I got my deposit money back two months later.Suffice to say, that the time I spent in that flat were amongst two of the worst years of my life!To Beals, the landlord and that horrendous flat, I say GOOD RIDDANCE!
Charlotte · 23 February 2021
Agent replied · 26 March 2024
Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience.This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. Please could you send an email to feedback@beals.co.uk as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to resolve this situation.We hope to hear from you soon.
★★★★★ 5/5
TrustpilotLucy Watt Fabulous
Lucy Watt has been brilliant 🙌 Lucy has sold two of my properties in great time and very professional. I would recommend using Beals and Lucy for your sale 👍 Thanks Lewis StevensonFloorplangroup Floorplan Developments Ltd
Lewis · 14 November 2024
Agent replied · 26 March 2024
Hi Lewis, Thank you so much for taking the time to review your experience with Beal's. We are so glad Mollie-Mae was able to provide you a great experience. Mollie-Mae is an amazing asset to the company and really loves her job. She is always wanting to help in the best way she can for all of our tenants and a pleasure to talk to. We hope you have a great day!
★★★★★ 5/5
TrustpilotMichael is absolutely brilliant
Michael is absolutely brilliant. He has taken a real interest in what I am looking for and his communication has been wonderful from the start.
Carrie · 25 February 2026
★★★★★ 5/5
TrustpilotLouise made a difficult time easier to deal with.
Louise made the selling of the house smooth going at a awkward sale due to probate. Stayed in contact all the time. Which was helpful seeing as my mobility makes it difficult some times. And went that bit further by taking us back to the ferry which was a nice thing to do. So can't thank Louise enough.
Nicholas · 15 September 2023
Agent replied · 26 March 2024
Hi Nicholas, Thank you for your lovely review. Feedback like this means the world to us. Louise was delighted to hear you had such a great experience with us! We hope you have a great day! :)
★★★★★ 5/5
TrustpilotHighly recommend!
I couldn’t recommend Beals, and specifically Jasmin, enough. Her knowledge and attention to detail made the entire process smooth and stress free. Jasmin made what could have been a stressful experience feel seamless. Highly recommend!
Sophie · 22 November 2024
Agent replied · 26 March 2024
Thank you, Sophie, for reviewing your experience at Beals Havant Office! Ellie will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
★★★★★ 1/5
TrustpilotAn absolute DISGRACE of a company
An absolute DISGRACE of a company. There is SO much I could write about their bullying tactics, threats, negligence and complete incompetence however I will focus on the main part of my complaint. After 4 years of 3 monthly inspections, and at each of these inspections, me bringing up the issue of rain literally POURING IN through my disabled son's bedroom window, nothing was ever done. Then low and behold 2.5 months before our tenancy was due to be renewed they wanted to send some builders round on a few days notice. Unfortunately I was due a serious operation on the date they insisted on, so I asked, politely if there was anyway another date could be arranged as 1. I wouldn't be there, 2. I had no where else for my child to sleep while the work was being done and 3. I would need to recover at home. The email I recieved in response was "just a heads up, your landlord doesn't want to renew your tenancy since you're being difficult". As you can imagine, this was extremely distressing to think that I was being punished for daring to ask for a bit of consideration! I was in floods of tears for days, worried and panicked that my family was going to be made homeless. I couldn't believe that after 4 years of being a reliable and honest tenant, that this had happened so I wrote a formal complaint to which I recieved a phone call a day later to say that then agent had infact, LIED about this and that in actual fact our landlord was selling the house!? So this girl, had lied, and threatened us with homelessness and let me believe it was my fault! I was so stressed my blood pressure went through the roof and my surgeon explained that I had to be calm as being so stressed and anxious could seriously affect thr op and my recovery. There is so much more I could say on the matter but the way they run their business is an absolute shambles! We were also threatened with the fact that our landlord is "friends with Mr beale himself" as to control our complaints!
Owen · 17 April 2024
★★★★★ 5/5
TrustpilotZara was a very warm and welcoming…
Zara was a very warm and welcoming staff member for our viewing!
Mr · 1 June 2026
★★★★★ 5/5
TrustpilotBeal's provided an excellent service…
Beal's provided an excellent service when we were selling one of our buy-to-let properties. Katie Healey, our Sales Progressor, was particularly helpful and efficient. It was a leasehold flat and the sale was constantly stalling due to the number of parties involved, and a difficult Freeholder. Katie kept us up to date with progress, chased constantly, provided really helpful advice and guidance and was integral in ensuring completion of the sale.
Sue · 18 September 2024
★★★★★ 5/5
TrustpilotFantastic Service
I recently dealt with Emma at Beals on the purchase of a new property. The service was second to none, and along with Louise and Lauren who helped answer some queries, the process was made to be very easy. I can highly recommend using them again, they seem to communicate far better than I’ve experienced previously. Thanks for your help all.
Louis · 8 June 2023
Agent replied · 26 March 2024
Thank you, Louis, for reviewing your experience at Beals Park Gate Office! Emma and the team will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
★★★★★ 5/5
TrustpilotAbsolutely amazing team!
The park gate sales team are the most helpful, trustworthy and friendly people I have ever had the pleasure to meet. One person in particular Emma is amazing, she goes above and beyond to help her client, she made my experience with beals estate agents stress free. Thank you all so much it means the world to have an amazing experience, I would recommend you all to anyone and everyone. Thank you!
Anna-Jane · 8 March 2022
Agent replied · 26 March 2024
Hi Anna, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)
★★★★★ 5/5
TrustpilotOver the course of our near two-year…
Over the course of our near two-year relationship, I have found Lucy Watt and her team at Beals to be both professional and well-versed in the property market. Any person looking to sell their property should definitely contact this team. Everyone is extremely personable, and I highly recommend them.
Lauren · 19 February 2024
Agent replied · 19 June 2024
Hi Lauren, Thank you so much for sharing your feedback with us. Lucy was delighted to hear this. We hope you have a great day!
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