Every review we hold for the Fareham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHouse sale
We put the house on the market last May just before alot of economic uncertainty. Over the next 7 months we accepted 5 different offers that fell through for varying reasons. Olly, Charles and the team were very good at keeping interest going in the property and keeping us informed. Finally completed in March- process helped by sales progressor- Katie - who was very helpful with this part of the process. Thanks to all the team for helping us complete the sale finally!
Clare · 16 May 2023
Agent replied · 26 March 2024
Hi Clare, Thank you ever so much for taking the time to review Beal's. Olly and the rest of the team are pleased to hear this! We hope you have a lovely day! :)
★★★★★ 5/5
GoogleRebecca Thayre has been absolutely amazing to communicate with back and forth regarding a property I am going to be renting. She has been absolutely lovely throughout the whole process and has answered all of my questions and queries in very quick time which has made the overall customer experience completely stressfree.
If this lady is not on good money already, then she definitely deserves a pay rise because she is the best letting agent member of staff I have ever worked with. Very happy with my experience working with her. Would definitely recommend Beals as a company too as they seem to have their stuff together and reply very quickly!
Matthew · 26 March 2023
Agent replied · 25 March 2024
Hi Matthew, thank you ever so much for your lovely feedback! Rebecca is very grateful for your review and is glad to hear you had a great moving experience with us. Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
★★★★★ 5/5
TrustpilotGenuine people do nice things consistently ....
Genuine people do nice things. Fortunately for me, my experience with the letting team at Beales has been a great one. The service, the care and the all round knowledge the team has, have allowed me to have valuable, virtually trouble free business liaison. I want to expand my portfolio but will do so in an area that has a Beales that can consistently cater to my standards. I recently needed particular help again with a emotional attachment of a property and was sensitively and caringly dealt with again by Amber.I am genuinely grateful for all the help.
Oliver · 3 March 2023
Agent replied · 26 March 2024
Hi Oliver, thank you for taking the time to review your experience with Beal's Fareham. Amber will be delighted to hear this! Have a good day :)
★★★★★ 5/5
TrustpilotDream home hunting
Micheal has been very helpful and professional throughout this whole process. His knowledge of my needs has been very useful as my time is not wasted with looking at different properties, when we have been to properties, Michael is able to answer my questions, in depth and no question is a silly one. Michael is very client focused and approachable, this has made finding my dream home a pleasurable experience! Thank you Michael
Customer · 15 September 2023
Agent replied · 26 March 2024
Hi, thank you for taking the time to review your experience with Beal's Southsea. Michael will be delighted to hear this! Have a good day :)
★★★★★ 1/5
TrustpilotWorthing - Unfortunately they do not communicate…
Unfortunately they do not communicate between themselves so tell you all different things. They now use an external company for referencing which automatically fails credit checks so you have to pay for them to garentor (even if you have a personal garentor). They are quick to chase you for information but will not respond when you request something. Definitely research before handing money to them as they do not stick to the laws around renting.
Maisie · 3 June 2026
★★★★★ 5/5
TrustpilotExperience service and 5 stars with my move
Experience service and 5 stars with my first move. Jay was excellent providing me with all the answers to any questions I asked. Them whole team could not do enough. As moving can be a daunting task. Very helpful and git a nice welcome pack to full of goodies. Will and have recommended their services to other people. And will continue to use them. Their only a phone call away if I need anything. Keep up the great work. And thank you again Jay.
Michael · 17 February 2023
Agent replied · 26 March 2024
Hi Michael, Thank you for your lovely review. Feedback like this means the world to us. Jay and the entirety of the team were delighted to hear you had such a great moving experience with us! We hope you have a great day! :)
★★★★★ 5/5
TrustpilotBrilliant Letting Agents
I have worked with Anstey Lettings (now Beals) for the last 4 years and in particular with Rhys. He and the team have been brilliant. They have found excellent tenants, very efficient and reliable. I wouldn't dream of going anywhere else. I was a bit worried when the company had changer name but was relieved to find Rhys was still there and as helpful as ever!
Alma · 16 February 2024
Agent replied · 19 June 2024
Hi Alma, Thank you so much for sharing your feedback with us. Rhys was delighted to hear this. We hope you have a great day!
★★★★★ 5/5
TrustpilotSold my Droxford home after other agents failed
Sold my home after other agents failed. Achieved a higher price than had been advised previously, and sold it to the first person who saw it.
John · 23 September 2026
Agent replied · 25 September 2026
Thank you so much for taking the time to review our service.
★★★★★ 5/5
TrustpilotProfessional and reliable
Very professional from the start and helpful in all my enquiries.Was shown around the property by Billie and she was informative and told us everything we needed to know as well as explained everything involving payment clearly.I spoke to Shelby on the phone a couple of times and she was also helpful and was patient when having phone trouble trying to pay the deposit and lastly Jasmine who we signed the forms with and has helped me as well with the referencing process.Could not have asked for a smoother process and team to help and would 100% recommend to anyone to use Beals in southsea
Ben · 26 January 2023
Agent replied · 26 March 2024
Thank you, Ben, for reviewing your experience at Beals Southsea Office! Billie, Shelby and Jasmin will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
★★★★★ 5/5
TrustpilotBeales made selling my father’s house easy and stress-free for me.
I put my father’s house in Fareham up for sale as he had to move into a retirement home due to decreased mobility. I selected Beales as the Estate Agents based on their good local reputation. I wasn’t looking forward to the process as I live in Essex so everything had to be done remotely through Beales. However, they really did a good job from start to finish. The house sold within days as they already had buyers looking for exactly this sort of property. From then on it was plain sailing - they have someone called a ‘sales progressor’ whose job it is to make sure everything happens as quickly as possible. Their progressor, Katie Healey, was my main contact and living elsewhere, I was SO grateful to her as my go-to contact for everything right up to Completion day. I can recommend Beales - they are organised, professional and friendly.
Stephen · 17 January 2023
Agent replied · 26 March 2024
Hi Stephen, Thank you for your lovely review. Feedback like this means the world to us. Katie and the team at Fareham were delighted to hear you had such a great selling experience with us! We hope you have a great day! :)
★★★★★ 1/5
TrustpilotYes honesty is a must
Yes honesty is a must! We rented a property through Beals, Parkgate for 4 years. During our time we greatly improved the property for the landlord, new Lino, carpets re decorated etc. always communicated for permission to do so & what we got in return was no thanks, just a cock n’ bull story that the landlady wished to terminate our tenancy after 4 years to move her ailing, elderly mother into our rental. We now understand this was just a lie, of which Oliver Sourmenidis, the letting manager of Parkgate was complicit. I am telling you this in all honesty, something that our letting agents know nothing about!
Mrs · 16 January 2023
Agent replied · 26 March 2024
Hi Mrs Wilson, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience.This is not the sort of feedback we normally receive. Having investigated with our Park Gate office unfortunately as inconvenient as these things may be we could not forsee the landlord's change in circumstances.If there is anything else you would like to discuss, please do get in touch! If you send an email to info@beals.co.uk as soon as possible we can then take steps to look into this.We hope to hear from you soon.
★★★★★ 5/5
TrustpilotAn enormous thank you to Lisa Holden…
An enormous thank you to Lisa Holden for getting us over the line at the eleventh hour after a lengthy and stressful conveyancing process. So grateful.
Mandy · 2 June 2026
★★★★★ 5/5
TrustpilotThis is my first house renting…
This is my first house renting experience in England and it has gone very well with the expert guidance and professionalism from Jessica Bishop. Jessica has gone above and beyond to remove as much stress from a very stressful process for me. Thank you Jess for all your help, it has been greatly appreciated, i am looking forward to settling in to a lovely house.
Glen · 31 January 2024
Agent replied · 19 June 2024
Hi Glen, Thank you for your lovely review. Feedback like this means the world to us. Jess was delighted to hear you had such a great moving experience with us! We hope you have a great day! :)
★★★★★ 5/5
TrustpilotOur Beals Experience
The agent who showed us round for our viewings (Louise) was brilliant and it showed throughout our interactions with her. From introducing us to an excellent, knowledgeable mortgage advisor, to doing extra viewings for parent/parents in laws to chasing up issues we needed help with. I would give more stars if I could.We felt heard and any time we needed things explained to us, it was done professionally, non-beratingly and clear.So thank you Lousie and Beals for helping us buy our first home.
Chi · 22 November 2024
★★★★★ 1/5
TrustpilotUnprofessional and LIARS!!!
This is directed toward the portsmouth's north end brunch!The worst and the most scumbag people I had ever dealt with..... This is my months of honest experience and pure frustration dealing with beals.There are just too much to voice out here so I'll only give a few key examples here only.Me and my partner we're looking toforward to our new life relocating to portsmouth due to my new job and we approached beals north end for help with us looking for a new place to rent. This disrespecful person jasmin is the so called agent we're assigned to deal with. This unprofessional of a person literally lack soo much communication skill that soo many things were miscommunicated from the start...1. We were under the impression that the unit will be partly furnished. We were informed that the minimal amount of furniture will be left behind for us to use like just a sofa in the living room only. We have our own furniture to move in with but on the day we collect the key for checking. The place is pack full with furniture, including beds in bedroom and a dining table in livingroom just to name a few. This forced us to for-go our own furniture.... We called jasmin about this and she does not even sound like she cares at all on the phone. Just kept saying the owner does not want to take away the furniture....2. On the initial call, both party agreed that the owner does not mind with pets. But when comes to closing the deal, we got thrown with a curve ball saying the owner want a raise because we have a pet... This is utterly the most disgusting attitude towards animals and the worst level of communication... Because of this, we're are forced to pay more just because we have pets. The worst part is, we didnt end up bring our pet with us in the end due to the chaotic BS and drama we have had to deal with these scumbags. Causing soo much metal stress and depression to my partner because our pet cannot come with us....3. Issues with the house was initially reported early on during the day we moved in. We live there for roughly a year+. NONE of the issues reported ever got address or fixed.... To the point it is soo ridiculous that on the week we plan to move out, only the handyman came by to only access the things that require fixing.... How much lower can these stupid people go down to the bottom of the barrel regarding their communication and professionalism...At the end of the day when we moved out, we did send an email to the main beals email notifying them we are retuning the key on a set date. But some how jasmin amazingly able to missed the email again. Saying that she was not inform regarding us returning the keys. Thats the final draw, we are absolutely done with dealing with these useless and brainless people.I honestly dont know if this is just a problem with portsmouth north end brunch issues or if this is an issue for the wider beals company but beals management team, if you are sincerely listening and if you do have a genuine human heart. Please clean up your act, this is no way to treat customers like that. We have all the email conversation archived as proof of evidence if needed.And as for jasmin, lucy and that one old guy that work with them, SHAME on you all for your disgusting treatment towards us!!How about grow a heart and be kinder and fairer towards people for a chance. Try that for once in your life.
W · 21 November 2024
★★★★★ 5/5
TrustpilotAmber Shaw of Beals. A total gem!
It takes a lot leave your beloved property in the hands of somebody else to look after on your behalf. Amber from Beals completely has my back and her cheerful and professional disposition is very much appreciated. Her communications are rapid, accurate and informative, even if the news isn’t good. She is constantly raising the bar in terms of customer service and professional conduct and is a credit to her employer. I know Amber is part of a team at Beals, and there are others who I'm delighted with too, but she totally has my trust where my flat is concerned.
John · 21 November 2022
Agent replied · 26 March 2024
Thank you, John, for reviewing your experience at Beals Fareham Office! Feedback like this means the world to us! Amber will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
★★★★★ 5/5
TrustpilotRhian has been an amazing professional…
Rhian has been an amazing professional who prioritize her customers requirement in search of a good property. Rhian patiently answered my questions and tried all her best to make sure my requirements for a house are met.
Jude · 25 February 2026
★★★★★ 5/5
TrustpilotGreat communication and easy to deal with
Purchasing through Beales has been really smooth. Despite there being a lack of communication from the solicitors on both sides, Emily has been attentive and on the ball, keeping in contact and making sure we are on the same page. She has been professional yet personable throughout and has been a pleasure to work with. I would seriously consider selling through Beals when the time comes.
Alex · 21 December 2023
Agent replied · 26 March 2024
Hi Alex, Thank you ever so much for taking the time to review Beal's. Emily and the rest of the team are pleased to hear this! We hope you have a lovely day! :)
★★★★★ 5/5
TrustpilotGeorgia was great sending over a…
Georgia was great sending over a brochure for approval which was slightly adjusted with no problem and soon after we were live. Great service
Paul · 4 June 2026
★★★★★ 5/5
TrustpilotAt Beals Fareham with Sarah Tyson
At Beals, Fareham we were approached by a nice , understanding lady, Sarah Tyson overwhelmed the phone. Sarah made our experience very clear and wholehearted we appreciate all of the generosity that she has shown during our purchase . Even when we had a slight confusion with our fellow neighbour and our fence she dealt with it in a breeze by giving us the needed clarification. She is a very important and honourable assert for the whole of Fareham Beals Estate agent.
K · 26 October 2022
Agent replied · 26 March 2024
Hi, thank you for reviewing your experience with Beal's Fareham! Sarah and the entirety of the team were delighted hear you had a great moving experience with us. We hope you have a great day :)
★★★★★ 5/5
TrustpilotBeal’s estate agents worked very hard…
Beal’s estate agents worked very hard toGet my purchase hurried up. Making sure to keep chasing the solicitors Up to get things done in time.It’s been the most stressful moving Experience I’ve ever had.All because of the solicitors.Again Beal’s were brilliant in helping.Especially Katie, Clare,& Lauren, Who I dealt with the most.And thank you to everyone else who worked Very hard. Would definitely use again.
Customer · 29 November 2023
Agent replied · 26 March 2024
Hi, thank you for taking the time to review your experience with Beal's. Feedback like this means the world to us. The team will be delighted to hear this! Have a good day :)
★★★★★ 5/5
TrustpilotBeal's Estate Agents did a great job of…
Beal's Estate Agents did a great job of making the process of letting a one bedroom flat property for me and my partner in Southampton seamless. The staff named Suman was really helpful and always answering my questions whenever I had questions right from the viewing stage down to the handing over of the property keys to us. I'm really happy and satisfied with their services. As a satisfied customer, I'll refer them to my friends and families hoping to move or resettle in Southampton.
Ogonnaya · 19 August 2022
Agent replied · 26 March 2024
Hi Ogonnaya, Thank you ever so much for your lovely feedback! Suman and the rest of the team at Bitterne will be delighted to hear this. We hope you have a great day!
★★★★★ 4/5
TrustpilotProperty bought through Fareham Beals
We bought a property through Beals in Fareham and completed 12th August. There was no chain involved so the process was fairly quick and straightforward. We mainly dealt with Lily and Sarah who were always helpful and professional. A couple of times I called with a query and left a message for Lily, which she apparently didn't receive, so I had to chase up. Other than that, all was good but that's the reason for 4 stars instead of 5
Alison · 16 August 2022
Agent replied · 26 March 2024
Hi, thank you for reviewing your experience with Beal's! The team were delighted hear you had a great purchasing experience with us. We hope you have a great day :)
★★★★★ 5/5
TrustpilotThank You Rhys.
Ive known Rhys from Antsey part of Beals in Southampton for many years and he has continuously been extremely helpful, and has always quickly responded to any telephone calls and emails. Highly recommended. Even with the large number of estate agents in Southampton I have always come back to Rhys to get the job done. Highly professional, reliable,and friendly. Thanks Rhys.
Suki · 16 February 2024
Agent replied · 19 June 2024
Hi Suki, thank you for reviewing your experience with Anstey! Rhys and the entirety of the team were delighted hear you had a great experience with us. We hope you have a great day :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.