Every review we hold for the Fareham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHonesty and Praise
A special thanks to Jorgia Tye and Brett Colman at the Chandler’s Ford branch. Although the process of our sale is currently in its final stages, I wanted to leave this review to highlight the quite simply wonderful support, professionalism and very clear work ethic that has been given to us. All of the team have been friendly and willing to help whenever necessary. Jorgia’s kind and caring approach, along with willing to go above and beyond has meant a lot to us. Our appreciation must also be given to Brett, whose knowledge and dedication helped guide us throughout this process.
Ian · 23 September 2026
Agent replied · 25 September 2026
Thank you so much for taking the time to review our service.
★★★★★ 5/5
TrustpilotDaniel Back was very helpful he told us…
Daniel Back was very helpful he told us about a new property that hadnt even come the market. We went and viewed the following saturday and loved it! We then accepted an offer from the seller and are now subject to contract awaiting for completion date.
Customer · 24 September 2026
Agent replied · 25 September 2026
Thank you for leaving a lovely 5 star review.
★★★★★ 5/5
TrustpilotWould recommend
Lucy was great. We were juggling another offer at the same time and needed things to move quickly, and she made sure we didn't miss out on the flat we really wanted. She was responsive and efficient throughout. Would highly recommend Lucy and the team.
Lucy · 22 September 2026
Agent replied · 25 September 2026
We apprecaite you taking the time to leave a 5 star review, thank you
★★★★★ 5/5
TrustpilotTaylor bray has been really helpful in…
Taylor bray has been really helpful in sorting things out , he understands and does everything he can to help , he’s also friendly and gets back to emails withen a good space of time , thank you Taylor
Emily · 18 September 2026
Agent replied · 25 September 2026
We appreciate you taking the time to leave a 5 star review.
★★★★★ 5/5
GoogleWe have dealt with many estate agents in our bid to find our first purchase. Emma is by far the most professional and knowledgeable, we honestly felt she went above and beyond. Straight away after our first viewing, she knew exactly what we were looking for, as soon as a house entered the market that was for us, she contacted us straight away to arrange a viewing and now have just had an offer accepted! I highly recommended Emma and charters in Fareham
Craig · 29 October 2025
Agent replied · 28 December 2025
Thanks Craig, Emma will be delighted.
★★★★★ 5/5
TrustpilotI was helped into a rental property by…
I was helped into a rental property by Michael McCormack. I can honestly say his customer service and knowledge has been invaluable. He has spent some time on the phone with me and helped me through my whole process.Which I really appreciate. I’ve spoken to a few estate agents who just see you as a number. Micheal made me feel like he cared that I can have a chance to get into the rental market. Which ment the world while I was going through a really hard time. Thank you Michale I wish there were more estate agents like you.
Cheryl · 1 June 2026
★★★★★ 5/5
TrustpilotJo Goddard has been absolutely amazing
Jo Goddard has been absolutely amazing; I was working with her previously last year when unfortunately the property I was buying fell through and when I found a new one I was thrilled to be put through to Jo again. Exceptional customer service, she was always so friendly, ensuring regular communication and updates… I would recommend her to anyone and hope if I ever need to move again I will be lucky enough to work with her again!
Margaret · 4 June 2026
★★★★★ 5/5
TrustpilotGreat team
Nice and easy process moving in, helpful when issues are discussed. Rhian was amazing and made sure any issue was resolved as soon as possible :)
George · 23 September 2026
Agent replied · 25 September 2026
Thank you so much for taking the time to review our service.
★★★★★ 5/5
TrustpilotSarah and her staff in Alton
We found Sarah and her staff in the Alton office extremely professional, understanding and helpful at all stages of the selling process. I would highly recommend them to anyone selling in the area. They have a wealth of knowledge on all things property and even advised on renting out if we needed to and price reductions. The office is well organised. The after offer acceptance contact from Gary was also first rate.
Catherine · 5 June 2026
★★★★★ 5/5
TrustpilotEllie - Bishops Waltham
Ellie from Bishops Waltham did so much to help us get our offer accepted on our first home. Nothing has ever been too much trouble - she’s so personable, friendly and easy to talk to. All our emails have been responded to with urgency and we would hugely recommend her. Charlie, the Branch Manager, was also a pleasure to interact with and made the offer process feel completely stress free.
Beth · 22 September 2026
Agent replied · 25 September 2026
Thank you for taking the time to leave a detailed 5 star review.
★★★★★ 5/5
TrustpilotLucy was so so helpful and made every…
Lucy was so so helpful and made every bit of our experience wonderful! Would definitely recommend talking to her :-)
Sophie · 21 September 2026
Agent replied · 25 September 2026
Thank you for taking the time to leave a 5 star review.
★★★★★ 5/5
TrustpilotFirst time renting a property and the…
First time renting a property and the company and especially Chloe has been amazing. As a young person she has supported me through all the steps, couldn’t recommend her and the company enough!
Megan · 30 May 2026
Agent replied · 6 June 2026
Thanks for the review, it is much appreciated.
★★★★★ 5/5
TrustpilotThank you
Kevin was amazing. Knowledgeable on properties and had a lovely working relationship with us. Thank you!
Eleanor · 22 September 2026
Agent replied · 25 September 2026
Thank you for the 5 star review
★★★★★ 5/5
GoogleAll the staff in the Fareham office were a great help in selling my property, particularly Stacey Walters and Darcy Seal. Even when delays occurred during the conveyancing process they were able to keep things moving along by working with the buyer and liaising between the solicitors.
Sam · 28 November 2025
Agent replied · 28 December 2025
Thank you Sam, the team will be delighted!
★★★★★ 5/5
TrustpilotHelpful and friendly
From the minute I enquired about a property for my daughter and friends to rent while at uni Molly has been wonderful and helpful. Even when we have asked questions Molly has been swift to answer them for us.
Shirley · 24 September 2026
★★★★★ 4/5
GoogleThe responses to my emails were fast and accurate but I felt that the seller is the priory and not ME AS BUYER.. Agency was ok in the end..
PANDA · 15 February 2026
Agent replied · 15 April 2026
Thank you for leaving this review!
★★★★★ 5/5
TrustpilotWe purchased a house through Beals and…
We purchased a house through Beals and Lauren was our main point of contact - from the first viewing through to the completion, Lauren was excellent. She was great at communication, arranged several viewings for us and kept us in the loop throughout the whole process. Lauren even went above and beyond at a viewing to help locate a water stopcock and wasn’t afraid of getting dirty! Lauren was a pleasure to do business with and as first time buyers, we hugely appreciated her professionalism, knowledge and support. Thank you Lauren!
Jess · 13 May 2024
Agent replied · 19 June 2024
Hi Jess, Thank you for your lovely review. Feedback like this means the world to us. Lauren and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)
★★★★★ 1/5
GoogleJust moved into a new place today marketed by Beals. It’s disgusting. There is black mold everywhere. Nothing was cleaned prior to our move in. The entire place smells like mold and just stank. When we got here every window was open and there were coffee beans in the cupboards to cover up the smell. It was very clear that they knew there was mold and smell issue but didn’t take care of it. The toilet is broken. The water heater won’t heat the domestic water. I will never work with Beals again. I recommend not using this location if you can avoid it. All photos shared.
Pejman · 28 March 2024
Agent replied · 25 March 2024
Good Afternoon Pejman, Thank you for taking the time to leave us a review - we're really sorry to hear you were disappointed with the condition of the property.
This is not the feedback we normally receive, and we can assure you that the matter will be thoroughly investigated.
Please can you send an email to info@beals.co.uk with the property details so we can thoroughly investigate this. We want to ensure everything is in hand and addressed.
We hope to hear from you soon.
★★★★★ 5/5
GoogleReally pleased with them they found me a buyer quickly in a challenging market and they found me a tenant double quick too for a property I was selling but decided to rent. I have always used them for tenant finds but will use them for everything now. Special mention to Amber for her pragmatism on rentals and also to Akshay and Hollie re the sale of my flat and Katie in sales progression for all keeping pressure on buyer. Delighted.
Martyn · 28 March 2024
Agent replied · 25 March 2024
Thank you, Martyn, for reviewing your experience at Beal's Fareham Office! Feedback like this means the world to us! Amber and the team will be overjoyed to hear that you've had such a positive experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.
★★★★★ 5/5
Trustpilot5 STAR : Although I have rated this experience…
Although I have rated this experience as 5 star this is due to one person. Katie Healey Sales Progressor for Beals sales team. In what was a long and arduous drawn out sale and had it not been for Katie’s relentless chasing of purchasers and Solicitos I’m sure it would still continuing. Katie was always pleasant and positive even when she was banging her head against a wall to get the simplest of responses to up date us. Thank you Katie for all that you did to get the sale to exchange and completion. Richard and Nicky.
Richard(Hampshire) · 23 March 2024
Agent replied · 19 June 2024
Hi Richard, Thank you for your lovely review. Feedback like this means the world to us. Lucy was delighted she could provide you a great experience with us! We hope you have a great day! :)
★★★★★ 5/5
Trustpilot10/10
Couldn’t have asked for a smoother experience getting a place sorted. Eloise made everything easy, kept me informed and in the loop as and when things happened and went the extra mile in ensuring I knew everything I needed to know to get things organised and completed pre-visit, through the referencing, up to the agreement!
Liam · 25 February 2026
★★★★★ 5/5
TrustpilotRented a flat through Beals.
Rented a flat through Beals.I saw a 2 bedroom flat I wanted to rent after just coming out of a divorce, I went into Beals and spoke with Lucy Watt who I cannot recommend enough. Lucy went above and beyond to ensure the process was as stressless and smooth sailing as possible due to the current situation, I also felt she was quite empathetic and I could fully trust Lucy with helping me to secure a safe environment for myself and young child to live.
Courtney · 28 February 2024
Agent replied · 19 June 2024
Hi Courtney, Thank you so much for sharing your feedback with us. Lucy was delighted to hear this and so please she could provide you a great experience with us. We hope you have a great day!
★★★★★ 5/5
TrustpilotRealistic, Honest & get the job done
Carly was my first point of contact, She came round, Looked around briefly & listened. She was friendly, approachable, informative and helpful, most importantly not pushy just knowledgable and gave options for what we wanted to achieve. We were not ready initially and she again, listened and didn't over contact! When we decided to go with Beals, Carly came round and again, being very experienced, was not pushy but listened, questioned & gave options allowing us to make the decision we felt happy with. I then also dealt with Jade who dealt with the viewings - which came thick and fast! Communication was great and We had an offer after just 5 viewings in less than 1 week. We acheived a decent price and I couldn't be happier with the service so far. I would absolutely reccommend Beals to anyone!
Amy · 25 February 2024
Agent replied · 19 June 2024
Hi Amy, Thank you for your lovely review. Feedback like this means the world to us. Carly and the entirety of the team were delighted to hear you had such a great moving experience with us! We hope you have a great day! :)
★★★★★ 5/5
TrustpilotHighly Recommended
From day 1 Lucy Watt was exceptionally helpful in guiding us through the sale / buying, even when things went a little awry her positive and professional approach gave us reassurance, even after the move completed Lucy continued to give us support in tidying up some of the outstanding issues.It would be remiss of me not to mention Lauren Reeder who also stepped in to assist us with the move and was always there to give advice and help when we needed it.A BIG thank you to you ladies I would most certainly recommend Beal's to anyone buying or selling
Robert · 20 February 2024
Agent replied · 19 June 2024
Thank you, Robert, for reviewing your experience at Beals! Lucy will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
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