Beals Fareham reviews

★★★★★ 1/5

Trustpilot

Awful, avoid

After deciding to move out of our glorious huge flat which was maintained by the most fantastic family run estate agents, I had the misfortune of dealing with Beals Fareham. Now, Amber was a lovely polite girl and was helpful. The move itself seem to take an age and I was constantly contacting them to find out what is going on, the new landlords insisted on meeting us to make sure 'we were normal, clean and would look after their property' as she professed to be a house proud person. That's fine, until moving day. Walked into the property, the smell coming from the place was disgusting, the property had not been cleaned even though they stated it had. The individual who was supposed to log all of the marks, stains and usual wear and tear, had given the place the all clear. The carpets had not been hoovered let alone cleaned, the very visible red marks on the carpet had not been logged, I can only suggest the reason may be so they get to keep my deposit when I leave by accusing me of causing the marks, naughty. I took photos and videos of everything. It was disgusting. HOUSE PROUD!!!, if this was house proud I wouldn't have let stig of the dump live there it was that bad, the toilet was brown and the smell was like a farm yard. I called Beals and asked them to come and see the place and they refused. I sent photos and videos and a full email explaining everything. We decided, stupidly, to clean the place ourselves, I bought £50 worth of cleaning supplies to scrub the place and 4 people and 4.5 hours later including carpet washing it really looked no better or smelt better. The landlords still had personal possessions in the loft, the garden and the garage which they had kept the keys to, so we couldn't even get access to the garage, which is a breach of contract by the way. The landlords were supposed to collect everything that weekend and leave the garage keys but they were a no show, not even a message. Now the property was to be maintained by the landlords not Beals. We decided to hand the keys back. Jessica, what an unpleasant individual. She spoke to her staff quite poorly, maybe a little power crazed as I witnessed her speaking to Amber like she was her personal PA and rather rudely as well. We received our deposit back quickly, but the first months rent, which we're pretty convinced that between Jessica and the landlord, it was suggested that they let us out of the contract, which we were told we should be grateful for, but would lose the £1000 rent, we never moved in and had the keys for 3 days. We then sought legal advice and was told by the solicitor which a letter was composed explaining to Beals that the landlord had breached contract on 3 separate accounts and therefore we were entitled to our money back. We were well within our rights to take the landlord to a small claims court. All of this completely true and on our side but sadly we decided not to as this would have taken up too much time and energy. So the moral of all of this is steer clear of Beals who are liars, thieves and will back the landlord before the tenant as we're just a money maker for them. Shame on you Jessica and shame on the landlord who happens to be a nurse, so much for compassion eh. Disgusting and karma has no deadline.

Heather · 20 May 2020

★★★★★ 5/5

Trustpilot

Renting from Beals

We have rented our house for the past 2 years from Beals. They are an amazing company to deal with especially Brett Gambling. He is such a gentleman and has been a great source of information when our previous landlord sold the property. His reassurance made all the difference to our peace of mind. Well done Beals and a big well done Brett. Ann & Paul Hollingworth

Ann · 18 October 2024

★★★★★ 5/5

Trustpilot

Really supportive throughout the move

Really supportive throughout the move. Friendly and understanding staff.

Karen · 23 September 2026

★★★★★ 5/5

Trustpilot

Great experience

We’ve been with Beals for the last 3 years and now we had to move houses and that’s how we’ve met Jess. She’s made every single step so much easier and reassuring. Jess has been very attentive and kind and helped us so much with our difficult situation. Made the whole process run smoothly. Beals hired someone great.

Ariadne · 5 July 2023

★★★★★ 5/5

Trustpilot

Thank you to Zoe

Thank you to Zoe, first time private renting and couldn't thank you enough you answered every question that myself and my wife had. Manage to get everything done in a short space of time which helped us out alot. Very polite and responded to emails in brilliant timing.

Shay · 20 February 2024

★★★★★ 5/5

Trustpilot

Good communication, Eager to assist

Good communication, friendly and understanding staff.. Jorgia was exceptional...

Anthony · 1 June 2026

★★★★★ 5/5

Trustpilot

Thank you Oliver and Beals for a great service

I have been renting my property through Beals for 2 years now and I can say the service has been incredible!I am very pleased with the service and guidance received from Oliver in particular. Oliver has always offered me great help and advice, which I have always taken on board and acted on. Fantastic customer service and communication throughout! 100% recommended 😎Thank you Oliver and everyone at Beals for a great service 😊

Salma · 20 August 2021

★★★★★ 5/5

Trustpilot

Experienced

Experienced - I have had dealings with the Company for a long time. Darren is now older than me when I first met him, by many years! In that time he has proved to be very capable and understanding of property and business issues. The cars he drives reflect his current status and ability. Team player and good man manager, probably caused his loss of hair but at least he retains his charm.

Chris · 7 August 2021

★★★★★ 5/5

Trustpilot

I would like to say a huge thank you to…

I would like to say a huge thank you to Olly who’s been extremely helpful in securing a property in the last few days. I’m so made up.. I have a new home!Your knowledge, helpfulness, great communication skills are outstanding. Thank you Olly. I would totally recommend Beal’s to anyone buying their first home! Jan C.

Jan · 15 July 2023

★★★★★ 5/5

Trustpilot

Great service

I used Beal's when I was looking to move house. I found the service that I received from Charles, second to none. He was professional and friendly, and handled any questions I threw at him well. Although, I haven't found the right property for me yet, I will definitely be using Beal's in the future and would highly recommend Charles.

K · 1 March 2023

★★★★★ 5/5

Trustpilot

New letting instruction

My experience with Aisha and Suman was brilliant. Thank you both for a smooth hassle free transaction. It was a pleasure to deal with you both as you communicated very well, I was never pressured into anything, you guys were very honest and up front and expectations were set and met, along with finding 2 suitable candidates on the first viewing.

Venus · 25 January 2023

★★★★★ 5/5

Trustpilot

Lisa could not have done anymore to…

Lisa could not have done anymore to support us in seeing our purchase through from start to finish. Her communication was exceptional, she was responsive and proactive, and she went over and above continuously to ensure it happened. She truely is an exceptional sales progressor, who I would not hesitate to recommend to any clients.

Jo · 5 June 2026

★★★★★ 5/5

Google

Rebecca was absolutely brilliant! My partner and I have just started moving in together, and felt really supported by Rebecca, and were impressed by the level of service she provided us with, as well as helping us to resolve the issues we had during the process. We would definitely recommend Rebecca, and Beals for getting onto the rental market!

Lucie · 26 March 2023

★★★★★ 5/5

Trustpilot

Just a moment to thank Hollie in the…

Just a moment to thank Hollie in the Beals Fareham branch for a recent house sale. From the valuation right through to completion, Hollie was professional, helpful and approachable. Nothing was too much trouble. Fantastic customer service and by far the best Estate Agents. Highly recommend.

Christopher · 19 February 2024

★★★★★ 5/5

Trustpilot

Rhys has done it again .

Rhys has done it again .Rented our properties for another year professional friendly service with a great team behind him . We have known and used Rhys formerly know as Anstey for a number of years now , always gets the job done.Thanks Jeff & Kim

JEFFREY · 17 February 2024

★★★★★ 5/5

Trustpilot

Beals Experience

Lucy Watt from Beals was fantastic in the process of selling our property. Was diligent and responsive with viewer feedback, arranging viewings and handling offers. Would recommend Lucy and Beals to anyone looking to sell or buy a property in the area.

Dan · 2 May 2024

★★★★★ 5/5

Trustpilot

Esmee was so helpful in dealing with our search for our forever home.

Esmee was so helpful in dealing with our enquiry. We are not the easiest of people but she kept her cool and showed us around the properties that were of interest. She gave us our space to have open discussions but was on hand to help with advice when it was needed.

Tammy · 19 September 2023

★★★★★ 5/5

Trustpilot

Wow what a superstar Jasmine is!

Wow what a superstar Jasmine is!! She worked beyond our expectations to get our rental over the line she never gave up and argued our cause all the way mediating between ourselves and the landlord to a great outcome. Highly recommend both Beales and especially Jasmine.

Darren · 2 February 2024

★★★★★ 1/5

Trustpilot

Poor quality of service

Poor quality of service. As a landlord deciding to use Beales was a big mistake. They really don’t care about providing a quality service or supporting the landlord. If you decide to use Beales to manage your property, you will quickly learn that the most important thing to them is getting anyone into your property for the sake of securing the monthly agent fees.

Fed · 18 August 2022

★★★★★ 1/5

Trustpilot

Unprofessional and unresponsive

Terrible! My son has been chasing for a meter reading for 4 months and still no response. No answerphone either. I’d avoid!

JUMAc · 3 June 2026

★★★★★ 5/5

Trustpilot

Lovely person/company

Louise was really lovely and informative to speak to. Very helpful and as soon as I am ready to actually make my move will be going straight back for her to market my house. Can highly recommend her and also Christine the financial advisor there.

Lisa · 16 February 2024

★★★★★ 5/5

Trustpilot

Recommendation for Beales Estate Agents

Dan and Olly were extremely helpful during the process of our recent house sale. Dan sent numerous emails every day towards the end of the transaction. Constantly pushing the process forward, due to the buyers solicitors being extremely slow and inefficient. What should have been an easy no chain transaction took 6 months, it would have been longer without Beales expertise. Thanks guys.

Helen · 15 September 2022

★★★★★ 5/5

Trustpilot

Beals Estate Agents were fab

Beals Estate Agents were fab! From start to finish, I thought they were friendly, helpful, professional and honest. I would highly recommend them. Katie healey in sales was a really big help and I can’t thank her enough. Thank you Beals.

Sophie · 30 April 2024

★★★★★ 5/5

Trustpilot

Thanks to the team....

I write regarding a very professional experience I have recently had with Beals. Dealing with Emma in the office couldn't have been easier, nothing was too much work, and even speaking to Lauren and Lou when Emma was tied up left me feeling valued as a customer. Thank you very much. Keep it going!

Andy · 4 July 2023