5/5
GoogleA big thanks to Ruby, who helped us get our dream home. We are both grateful. Ruby guided us through a smooth move, in such a short time scale.
Trusted Agent profile · Falmouth · Cornwall
Verified
Martin & Co Falmouth reviews
★★★★★
961 reviews across 4 platforms
7 The Moor, Falmouth, Cornwall, TR11 3QA
Part of Martin & Co, see every office.
Martin & Co's office in Falmouth, Cornwall, at 7 The Moor, is rated 4.8 out of 5 across 961 reviews on four platforms, including 808 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
808
Reviews on Google
This office
8
Reviews on Facebook
This office
1
Reviews on View Agents
This office
144
Reviews on Trustpilot
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
About Martin & Co Falmouth
We specialise in residential lettings and house sales in Falmouth, extending to the suburbs of Camborne, Helston, The Lizard and West Cornwall. The Branch Directors are husband and wife team Jon and Felicia Sampson. Felicia previously worked in real estate in the United Arab Emirates gaining a wealth of experience before returning to the UK to manage Martin & Co Falmouth. After 25 years of service in the Royal Navy Jon joined Felicia in the business. ARLA qualified and with hands-on experience as a landlord himself, Jon offers support to customers and investors alike. Along with their team they enjoy the constant reward of finding homes for clients to buy and rent. Whether you're a first-time buyer, or are looking to buy a second home or investment property, Martin & Co Falmouth will offer a dedicated point of contact to guide you through the process from start to finish and provide outstanding customer service at all times. If you have a property to sell or are looking for a house to rent in or around the Falmouth area, please do get in touch with a member of the team on 01326 697696
Awards
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Falmouth office, from every platform, shown as written. First names only.
Google5/5
GoogleTatey has been a great help making my experience a lovely one so far. He has been very supportive and helpful in providing support and necessary assistance for me
5/5
GoogleLiam Jefferies at Martin and Co is the friendliest and most grounded letting agent I have spoken to in my search for a place to live in Falmouth, and his colleagues have also been incredibly approachable. Thank you
5/5
GoogleMartin and Co were amazing managing my house move. Tyler was so kind and had incredibly rapid communication between myself, the landlord and the current occupants of the house. She made sure all of the contracts were signed over as quickly as possible and made the whole process a breeze. Couldn’t recommend her enough!
5/5
GoogleMartin & Co are a friendly and competent Letting Company and Estate Agent. This is the second time we have used them and they are always a pleasure to deal with
5/5
GoogleOlivia Bradley has been excellent on email comms answering all our needs as landlords and pre-empting some of our issues. She readily agreed to meet me at one of the properties so we could go through the list of concerns face to face which was very reassuring
5/5
GoogleThis is the first time I chose to rent from Martin & Co despite being in Falmouth for the past 3 years. My experience with the staff compared to other similar companies was amazing. Every single email or telephone call was handled with friendliness and extremely quick responses. Joanne was the agent who handled my enquiry at the very beginning with nothing but professionalism, quick responses and results. After that Beth took over the second part of the process which was also handled very fast and efficiently with a lot of help. Although I had some problems during the process they were solved almost immediately by the staff. Overall a great and quick experience. Update: After a year with Martin & Co I am still just as happy with the service provided even though my tenancy is about to end. Ruby and Sarah, the 2 agents responsible for handling my tenancy have always been extremely responsive and have dealt with any enquiry or problems I have had very quickly. Overall this has been an amazing experience! I will definitely try to rent with them again!PositiveResponsiveness, Quality, Professionalism, Value
4/5
GoogleDespite an initial negative experience where we enquired about a property and were asked to submit information to be considered but failed to receive any update or response despite several follow-up enquiries, our experience with Martin & Co (Jess and Verity in particular) was nothing short of brilliant (we put the first experience down to the understandable issues the staff likely faced post-COVID and the subsequent industry boom that followed). Our second enquiry, for the property we are currently in the process of securing, was dealt with swiftly, and in a very personal, friendly manner. Communication was concise and timely. Jess was helpful and was a great source of support during this stressful time of us trying to relocate internationally and she is a credit to her employer. Thank youPositiveProfessionalism
5/5
GoogleWhat a fantastic team! Planning our family move from one end of the country to the other has been a really stressful process but Ruby got us off to a really great start by securing us a fantastic family home and reassuring us about the area/schools etc. Having that local knowledge was really comforting and it felt like a really personal service. Liam was also really attentive as were Madeline and Rebecca. All of them went over and above to ensure we knew what was happening and how long each stage would take. I’ve dealt with a number of letting agents before and these guys are by far the best! Highly recommend.
5/5
GoogleThis is the second year in a row we have used Martin & Co to help us find a suitable property. Being relatively picky, it means we need to view a couple before proceeding with somewhere that feels right. This is the second time we’ve been looked after by Liam and he does such a wonderful job. Finding a new home can be stressful, especially with a baby, but he always meets us with a smile, is super friendly and makes us feel really at ease and relaxed! If only he could be our personal estate agent every time we need to move! Couldn’t recommend enough!! Thanks so much Liam!
5/5
Googlevery helpful people - pushy enough to get stuff done but not so pushy as to be irritating Tate is lovely to deal with
5/5
GoogleI have to say the best about them. We managed to rent a flat through them when other companies could not help us. Very friendly, professional, and patient. Hannah Maxfield is very helpful and professional. Rachel Benney, a lovely and caring person. I highly recommend Martin & Co. I really appreciate what you do !
5/5
GoogleThe team at Martin & Co Falmouth have been fantastic, such a positive experience of using a letting agent to find a property to rent, communication was spot on, thank you to Liam and the team for being responsive and reassuring and liaising with the landlord, I'm really grateful for all your help.
5/5
GoogleVery positive experience! Emily and Liam were both so warm and helped me find the right let for me! Thank you so much 😁 …
5/5
GoogleI had a viewing with Liam Jefferies & i must say how well mannered & welcoming he is. He is extremely professional with regards to the letting process. I highly recommend finding your forever home with Martin & co.
5/5
GoogleThis is a big thank you to Liam Jefferies for helping me and my friends find a uni house. Martin and Co and specifically Liam have been so lovely, helpful and co operative. My friends and I appreciate you guys.
5/5
TrustpilotRecommended Property Managers
Martin & Co manage a student let for me. From finding good reliable tenants to the day to day management the team has been attentive and efficient. Piran has been responsible for managing the property for a while now and is on top of any issues straightaway. 5* service.
5/5
GoogleLove Martin & Co Falmouth! Couldn't have asked for better service. We were signed up to numerous estate agents but none could get us anyway near as many viewings as Martin & Co Falmouth. Thanks so much for your help finding us a rental! Emily and Ruby were particularly great to us. They are so friendly and always super happy to help, nothing is too much. Thank you so much, ladies!! Really appreciate all your help :D
5/5
GoogleMartin & Co have been amazing so far with our application for a tenancy. They've been responsive, polite and friendly, commuincative and helpful. They even managed a second viewing the same day to help us make a decision. Their application process is in depth yes, but it all works online absolutely fine. They've been outstanding as a letting agent so far, and I'm very happy to recommend them.
5/5
GoogleThanks to Martin & Co, me and my partner were able to find a property that really suited us with a stress-free process to securing it. Big shout out to Tyler who helped us check out properties in the area. His honesty was refreshing and helped us make the right choice amongst our options.
5/5
GoogleEmily was really nice and helpful with getting our student accommodation sorted. Would highly recommend :))
5/5
GoogleWe are very happy with the help and advice we have received from Rebecca. She has been approachable, efficient, professional and a very welcome conduit in helping sort out our issues with our tenant.
5/5
TrustpilotI can't thank Becky enough for her…
I can't thank Becky enough for her professionalism, determination, common sense, and good humour in resolving a problem between two parties. Excellent!
5/5
GoogleHad a viewing of a rental property this week, met with Liam Jefferies onsite. Liam was punctual and presented the property extremely well, gave us a full rundown of the costs and processes and answered all our questions sufficiently. It was a pleasure dealing with him, great job Liam. Thanks!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Martin & Co Falmouth
Has Martin & Co won any awards?
Yes. In The Trusted Agent 2026 awards: Martin & Co, Falmouth won Gold.
