Trusted Agent profile · Falmouth, Cornwall

Verified

Martin & Co Falmouth reviews

★★★★★ Excellent

961 reviews across 4 platforms

7 The Moor, Falmouth, Cornwall, TR11 3QA

Part of Martin & Co, see every office.

Martin & Co's office in Falmouth, Cornwall, at 7 The Moor, is rated 4.8 out of 5 across 961 reviews on four platforms, including 808 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

808

Reviews on Google

This office

Facebook logo

4.5 / 5

8

Reviews on Facebook

This office

View Agents logo

5.0 / 5

1

Reviews on View Agents

This office

Trustpilot logo

144

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martin & Co Falmouth

We specialise in residential lettings and house sales in Falmouth, extending to the suburbs of Camborne, Helston, The Lizard and West Cornwall. The Branch Directors are husband and wife team Jon and Felicia Sampson. Felicia previously worked in real estate in the United Arab Emirates gaining a wealth of experience before returning to the UK to manage Martin & Co Falmouth. After 25 years of service in the Royal Navy Jon joined Felicia in the business. ARLA qualified and with hands-on experience as a landlord himself, Jon offers support to customers and investors alike. Along with their team they enjoy the constant reward of finding homes for clients to buy and rent. Whether you're a first-time buyer, or are looking to buy a second home or investment property, Martin & Co Falmouth will offer a dedicated point of contact to guide you through the process from start to finish and provide outstanding customer service at all times. If you have a property to sell or are looking for a house to rent in or around the Falmouth area, please do get in touch with a member of the team on 01326 697696

Awards

The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Falmouth office, from every platform, shown as written. First names only.

5/5

Google

I had used Martin and Co, Falmouth as the agent to let my property in Falmouth and I could not fault them, they were very professional. So when it came to selling the property I used the sales side of Martin and Co to sell it. Gary was excellent, dealing with the potential buyers and keeping me informed of the ups and downs of the progress of the sale. Due to Gary being on top of everything the sale went through in less than 6 weeks. Thank you Martin And Co, I would thoroughly recommend you to anyone.

Phil · 26 July 2024

5/5

Google

Thanks to Rebecca as our property manager who provided thorough and speedy communication and support!

Lisa · 10 June 2026

5/5

Google

Gary Payne at Martin & Co has been absolutley amazing from viewing to completion on my flat. If you want things done Gary is your man!! and nothing was too much trouble, …

Denise · 13 January 2026

5/5

Google

I rented my first property with Martin & Co, Falmouth, almost seven years ago, close to this date, and I couldn’t speak more highly of them. Their professionalism, hospitality and dedication to providing 1st class customer service has made living in one of their properties feel like a dream. My tenancy, prior to this one with Martin & Co, was fraught with much contention and moving out felt like it was going to be an absolute nightmare, and it could have been, but they did so much to assuage any worries, that had arisen during that perilous move, that it made moving an absolute joy. Any problems, we have had with the property, have been dealt with, in a graceful manner, by our amazing property manager, Ann Beskeen, a true star, who has a gift for dealing with issues in a resourceful pragmatic manner, by keeping things simple for us, and circumventing any problems that wouldn’t lead to the best possible outcome for both parties. This perspicacity can be said of any of the team at Martin & Co, Falmouth, as any enquiries, any correspondence between myself and them, has always been polite, tactful, and free from any perturbation. Even though I have enjoyed my many years as their tenant, due to my age, as I am over 60, I will now sadly be leaving my current abode for an over 60’s property. And, while I was dreading the thought of severing ties and the penalties, which could arise by resigning my tenancy at the property, I can state, happily, that due the generosity of my landlord, and with the hard work of diligent team member Rebecca T. Hewson, who corresponded with my landlord, my fears have now been placed in abeyance. As the old saying goes, “Home is where the heart is”, well, if your are looking for a company who places this ideal, above everything else, as the first priority for their customers, then you won’t find a better place rest your head than in a property of Martin & Co, Falmouth.

Rosemarie · 11 June 2024

5/5

Google

Very helpful and friendly, quick to respond to queries. Ruby and Liam were really encouraging and had loads of information about the properties we viewed

Sophie · 13 March 2026

5/5

Google

Becky Fisher, although it was a short time as my property manager I want to say a big thank, you’re support and help in addressing general and maintenance issues quickly, you were highly professional and incredibly organised. You always contacted me by phone to assure and update me with progress on all issues which made me feel an individual and important

Andrea · 10 June 2026

5/5

Google

Edward was an amazing property manager. He kept on top of issues and was always updating me which made me and my partner feel very secure with the home. Being a student in a rental property you can often feel like a nuisance or that your complaints are never taken seriously but Ed was always on top of it and kind and fought for what we needed. I highly recommend Martin and Co and Ed as a property manager.

Meg · 11 June 2024

1/5

Google

Absolutely useless, they only represent the land lord, regardless of how bad a property is. Avoid if you can. (Edit) We discussed on the phone why I changed my mind, my partner sent that email and I've had 2 years to think about what happened. We lived in a mouldy flat that did not meet legal standards to be considered a separate dwelling. You should never have put that flat up for rent in the first place. Over 2 years of renting that flat, you never addressed any of our concerns but you were quick to do anything the landlord asked. Our new born baby started it's life in a cold mouldy flat because of you

Sam · 26 January 2025

Agent replied · 29 January 2025

Hi Sam as we discussed on the phone, we welcome all feedback but I am surprised by your comments. Your tenancy ended in October 2022 with the final email from you below: Hi Ann, Hope you are well! We just wanted to say the email sent to the landlord on Wednesday wasn't any reflection on you as our estate agent. Thankyou for being supportive over our tenancy. All the best, Becky, Sam and Bonnie Your review over 2 years later does seem quite a departure from our last correspondence with you and I am still unsure as to why the sudden change of opinion.

5/5

Google

Gary and the team at Martin & Co have been fantastic. From making the decision to sell through to completion, they have been a pleasure to deal with. Their ability to co-ordinate buyers, solicitors, and sellers made the whole process seamless and stress-free.

Jo · 23 September 2025

5/5

Google

Thank you to Emily Eva for showing me around the property, Ruby Stuart and Tyler Yems for going above and beyond and all their help in finding us a home just before Christmas.

J · 19 December 2025

5/5

Google

So far, I have had a very good experience with M&Co Falmouth. They have been very accommodating and efficient, particularly Liam & Ruby who have answered my never-ending tirade of questions, to the referencing company they use who wasted no time in getting everything passed through quickly. Never had any issues getting through to them and Ruby has always answered my emails quickly. This has been a very big move for me and so having an agent who has been efficient and friendly has certainly made the experiences less stressful. Many thanks guys!

Georgia · 12 April 2024

5/5

Google

As a landlord , I have used Martin & Co Falmouth for many years and have always found them to be totally efficient. I have just completed a tenancy renewal with them and everything went smoothly from start to finish. Special mention to Hannah Maxfield and on other occasions Liam Jeffries who have always both been excellent

Mike · 28 March 2025

5/5

Google

Liam has been very accommodating and committed to helping us find the right rental property. He offered us virtual and last minute viewings to fit our schedules and answered all of our questions so that we felt supported and confident in our search. Thank you so much!

Imogen · 19 July 2025

5/5

Google

Martin & Co Falmouth provide a excellent service for lettings and sales market. They are very helpful, friendly and understanding of the process to find a suitable home or letting property. I would highly recommend Martin & Co Falmouth Estate Agents to anyone looking to buy or find a flat to rent. My experience on the phone with the Letting Administrator Ruby Stuart was very positive and helpful. Ruby has a lovely manner on the phone which makes the tenancy process less stressful for clients looking to let a property. Ruby has been so helpful to me for my move to Cornwall. I could not recommend Ruby highly enough. Martin & Co have been very professional and a provide a efficient and excellent service

Sorcha · 20 March 2024

5/5

Google

We cannot thank, or recommend Martin & Co enough. You don’t just get the amazing high standard of service from just one of the team - there is a real sense of ‘whole team effort’ to ensure the smooth running and efficiency of service to clients. Our move from Canonstown to Godolphin Cross has been nothing but stress free, smooth sailing and all done with the most warmest, friendly and professional bunch of people. The admin side of the process was completed with ease and super quick! a lovely office in Falmouth and always on the end of the phone and/or email. Can’t recommend them all high enough. We will always have complete faith and trust in Martin & Co. All the very best, Leanne & James - and our very excited Boys and Margot the Dalmatian! x

James · 1 March 2024

5/5

Google

Martin & Co Falmouth were able to organise my girlfriend and I moving in together. Liam was friendly and very informative about the process and was able to help us with any questions we had to make the process easier. I would recommend Martin & Co if you are looking into the Falmouth area and I will prioritise using them in the future over other agents.

Noah · 1 November 2024

5/5

Google

We were struggling to find student accommodation for our son. Our experiences with the other main estate agents in Falmouth were a huge disappointment. Then we discovered Martin & Co and in particular Ruby Stuart. Unlike the other estate agents, Ruby returned calls, responded to emails and was proactive in helping secure a fantastic apartment. She was amazing and helped us immensely.

ALLISON · 20 December 2024

4/5

Google

Really happy with the service I have been given. Liam has been really helpful and supportive throughout my process:)

Chevonne · 13 March 2026

4/5

Google

Emily Eva is absolutely wonderful and we were able to get the property that we really wanted. Thank you

Ffion · 13 March 2026

5/5

Google

Brilliant efficient professional service. Everyone in the office knew what was coordinated. My main contact Liam was excellent, professional, straight-forward and personable. I had been looking for a quiet, clean, professional flat for some time. This place seems ideal. I will be looking to buy in the next year so the 6 month term they arranged is great too. Highly recommend.

Gordon · 20 December 2024

5/5

Google

Liam has been great, a really pragmatic and attentive professional. I felt listened to and respected as a prospective tenant and Liam met me with honesty and helped me to find a perfect place to live. Have had a great experience with all of the Martin & Co team.

Alex · 22 May 2025

5/5

Google

Liam was really helpful, friendly, and accommodating in helping me find the right rental property. He arranged viewings and gave me all of the information that I needed to get things sorted. It's been an easy and smooth process all round. Thanks!

Tanya · 31 July 2025

5/5

Google

Liam was courteous and alert to our needs for urgent rental accommodation, being flexible and responsive as well as evidencing appropriate & relevant knowledge regarding the properties viewed.

Martin · 15 December 2025

5/5

Google

We had the joy of Liam showing us around and helping us out with finding our new home and from the moment we met him he was professional, knowledgeable and so helpful. Would like to thank Liam and the team for helping us find and settle in to our new home

Jack · 17 April 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Martin & Co's Google reviewsLeave Martin & Co a review

Questions about Martin & Co Falmouth

Has Martin & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Martin & Co, Falmouth won Gold.

The Trusted Agent

Is this your office? Claim your page.