Trusted Agent profile · Falmouth, Cornwall

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Martin & Co Falmouth reviews

★★★★★ Excellent

909 reviews across 4 platforms

7 The Moor, Falmouth, Cornwall, TR11 3QA

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Martin & Co's office in Falmouth, Cornwall, at 7 The Moor, is rated 4.8 out of 5 across 909 reviews on four platforms, including 755 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

755

Reviews on Google

This office

Facebook logo

4.5 / 5

8

Reviews on Facebook

This office

View Agents logo

5.0 / 5

1

Reviews on View Agents

This office

Trustpilot logo

145

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martin & Co Falmouth

We specialise in residential lettings and house sales in Falmouth, extending to the suburbs of Camborne, Helston, The Lizard and West Cornwall. The Branch Directors are husband and wife team Jon and Felicia Sampson. Felicia previously worked in real estate in the United Arab Emirates gaining a wealth of experience before returning to the UK to manage Martin & Co Falmouth. After 25 years of service in the Royal Navy Jon joined Felicia in the business. ARLA qualified and with hands-on experience as a landlord himself, Jon offers support to customers and investors alike. Along with their team they enjoy the constant reward of finding homes for clients to buy and rent. Whether you're a first-time buyer, or are looking to buy a second home or investment property, Martin & Co Falmouth will offer a dedicated point of contact to guide you through the process from start to finish and provide outstanding customer service at all times. If you have a property to sell or are looking for a house to rent in or around the Falmouth area, please do get in touch with a member of the team on 01326 697696

Awards

The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Falmouth office, from every platform, shown as written. First names only.

5/5

Google

So far, I have had a very good experience with M&Co Falmouth. They have been very accommodating and efficient, particularly Liam & Ruby who have answered my never-ending tirade of questions, to the referencing company they use who wasted no time in getting everything passed through quickly. Never had any issues getting through to them and Ruby has always answered my emails quickly. This has been a very big move for me and so having an agent who has been efficient and friendly has certainly made the experiences less stressful. Many thanks guys!

Georgia · 12 April 2024

5/5

Google

As a landlord , I have used Martin & Co Falmouth for many years and have always found them to be totally efficient. I have just completed a tenancy renewal with them and everything went smoothly from start to finish. Special mention to Hannah Maxfield and on other occasions Liam Jeffries who have always both been excellent

Mike · 28 March 2025

5/5

Google

Liam has been very accommodating and committed to helping us find the right rental property. He offered us virtual and last minute viewings to fit our schedules and answered all of our questions so that we felt supported and confident in our search. Thank you so much!

Imogen · 19 July 2025

5/5

Google

Martin & Co Falmouth provide a excellent service for lettings and sales market. They are very helpful, friendly and understanding of the process to find a suitable home or letting property. I would highly recommend Martin & Co Falmouth Estate Agents to anyone looking to buy or find a flat to rent. My experience on the phone with the Letting Administrator Ruby Stuart was very positive and helpful. Ruby has a lovely manner on the phone which makes the tenancy process less stressful for clients looking to let a property. Ruby has been so helpful to me for my move to Cornwall. I could not recommend Ruby highly enough. Martin & Co have been very professional and a provide a efficient and excellent service

Sorcha · 20 March 2024

5/5

Google

We cannot thank, or recommend Martin & Co enough. You don’t just get the amazing high standard of service from just one of the team - there is a real sense of ‘whole team effort’ to ensure the smooth running and efficiency of service to clients. Our move from Canonstown to Godolphin Cross has been nothing but stress free, smooth sailing and all done with the most warmest, friendly and professional bunch of people. The admin side of the process was completed with ease and super quick! a lovely office in Falmouth and always on the end of the phone and/or email. Can’t recommend them all high enough. We will always have complete faith and trust in Martin & Co. All the very best, Leanne & James - and our very excited Boys and Margot the Dalmatian! x

James · 1 March 2024

5/5

Google

Martin & Co Falmouth were able to organise my girlfriend and I moving in together. Liam was friendly and very informative about the process and was able to help us with any questions we had to make the process easier. I would recommend Martin & Co if you are looking into the Falmouth area and I will prioritise using them in the future over other agents.

Noah · 1 November 2024

5/5

Google

We were struggling to find student accommodation for our son. Our experiences with the other main estate agents in Falmouth were a huge disappointment. Then we discovered Martin & Co and in particular Ruby Stuart. Unlike the other estate agents, Ruby returned calls, responded to emails and was proactive in helping secure a fantastic apartment. She was amazing and helped us immensely.

ALLISON · 20 December 2024

4/5

Google

Really happy with the service I have been given. Liam has been really helpful and supportive throughout my process:)

Chevonne · 13 March 2026

4/5

Google

Emily Eva is absolutely wonderful and we were able to get the property that we really wanted. Thank you

Ffion · 13 March 2026

5/5

Google

Brilliant efficient professional service. Everyone in the office knew what was coordinated. My main contact Liam was excellent, professional, straight-forward and personable. I had been looking for a quiet, clean, professional flat for some time. This place seems ideal. I will be looking to buy in the next year so the 6 month term they arranged is great too. Highly recommend.

Gordon · 20 December 2024

5/5

Google

Liam has been great, a really pragmatic and attentive professional. I felt listened to and respected as a prospective tenant and Liam met me with honesty and helped me to find a perfect place to live. Have had a great experience with all of the Martin & Co team.

Alex · 22 May 2025

5/5

Google

Liam was courteous and alert to our needs for urgent rental accommodation, being flexible and responsive as well as evidencing appropriate & relevant knowledge regarding the properties viewed.

Martin · 15 December 2025

5/5

Google

Liam was really helpful, friendly, and accommodating in helping me find the right rental property. He arranged viewings and gave me all of the information that I needed to get things sorted. It's been an easy and smooth process all round. Thanks!

Tanya · 31 July 2025

5/5

Google

We had the joy of Liam showing us around and helping us out with finding our new home and from the moment we met him he was professional, knowledgeable and so helpful. Would like to thank Liam and the team for helping us find and settle in to our new home

Jack · 17 April 2025

5/5

Google

Great service from the lettings team - very responsive & thorough with property checks & updates. Tate is always on hand to help with any queries.

Beth · 29 December 2025

5/5

Google

All my dealings with Martin & Co. Falmouth have been first class. I would like to mention Tate Eppey has been really helpful recently over a renewal of tenancy. Well done!

Roma · 4 November 2025

5/5

Google

I have been to a few viewings lately and this stands out. Liam was punctual, informative and friendly. He has also kept in touch and advised me as to progress. Great work!

Michael · 25 October 2025

5/5

Google

My landlord tenancy agreement was up for renewal. Tate Eppey, at Martin and Co handled the process very quickly and efficiently, and kept me well informed about the progress. Thank you Tate.

Ian · 25 October 2025

1/5

Google

Don’t use these as they are so untrustworthy I paid 6 months rent in advance plus deposit and it came to over £1000 then they never told the land lady in paid upfront and charged her £150 to collect rent they already had , then when the 6 months was up they wanted another 6 months rent so I got In touch with landlady and we got rid of Martin and co , nothing but scum

Paul · 26 November 2024

Agent replied · 3 December 2024

Hi Paul, while we always welcome feedback I do feel your points raised are somewhat wide of the mark. I know it was some ago but you will remember that the reason you paid six months rent in advance was due to the findings of the third party referencing company and their assesment of your affordability. As there was no change to this after 6 months (and you werent willing to be re-referenced) we advised your landlord of the risks of accepting monthly payments thereafter. We did explain our complaints policy to you at the time and so I am surprised that you choose to review our services some 12 months later. I am less surprised that your review is almost as disengenous as your initial referencing application.

5/5

Google

Thank you so much for all your help with housing especially towards the end of the tenancy and the strong communication and advice myself and my house received from Rebecca Fisher.

Lily · 31 October 2025

5/5

Google

Liam was very helpful in getting my first rental property. Quick, efficient and friendly service.

Holly · 13 March 2026

5/5

Google

From start to finish our letting agent , Liam Jeffries was friendly, easy to chat to , and dealt with process to rent professionally. Nothing was too much trouble . What surprised us initially , was how quickly everything went through . So excited to live back in lovely Cornwall . Cannot recommend the team at Martin n Co at Falmouth enough .

Bridget · 28 September 2024

5/5

Google

So grateful with the letting team most especially Ruby. I was so devastated and keen in getting a property. Ruby kept me posted when I asked the property. At first she explained that the viewing appointment slot is already full and if I want to put my name just in case somebody will cancel their appointment. Luckily, she called and discussed about the property and if I am interested. Then the rest is history. But yeah, can't thank enough Ruby if that time she did not phoned me perhaps until now I will be hopeless in finding one. Cheers and more power to all of you!

Maria · 1 November 2023

5/5

Google

Martin &Co Falmouth have been handling my property for any years with excellent service and these last few years Ann Beskeen has found me suitable tenants with 100% occupancy. As I live overseas during each six month tenancy , Ann communicates with me the moment there is any tenant problem and we solve and keep the tenant happy immediately which is to our mutual advantage. Capt Bob McGregor (Owner)

Robert · 7 June 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Martin & Co Falmouth

How many reviews does Martin & Co Falmouth have?

Martin & Co's Falmouth office has 909 reviews across four platforms: 755 on Google, 8 on Facebook, 1 on View Agents, 145 on Trustpilot.

What is Martin & Co Falmouth's rating?

Martin & Co Falmouth is rated 4.8 out of 5 across all 909 reviews, and 4.8 out of 5 on Google from 755 reviews.

Has Martin & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Martin & Co, Falmouth won Gold.

Where is Martin & Co's Falmouth office?

Martin & Co Falmouth, 7 The Moor, Falmouth, Cornwall, TR11 3QA.

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