Martin & Co Falmouth reviews

★★★★★ 5/5

Google

Great service from the lettings team - very responsive & thorough with property checks & updates. Tate is always on hand to help with any queries.

Beth · 29 December 2025

★★★★★ 5/5

Google

All my dealings with Martin & Co. Falmouth have been first class. I would like to mention Tate Eppey has been really helpful recently over a renewal of tenancy. Well done!

Roma · 4 November 2025

★★★★★ 5/5

Google

I have been to a few viewings lately and this stands out. Liam was punctual, informative and friendly. He has also kept in touch and advised me as to progress. Great work!

Michael · 25 October 2025

★★★★★ 5/5

Google

My landlord tenancy agreement was up for renewal. Tate Eppey, at Martin and Co handled the process very quickly and efficiently, and kept me well informed about the progress. Thank you Tate.

Ian · 25 October 2025

★★★★★ 1/5

Google

Don’t use these as they are so untrustworthy I paid 6 months rent in advance plus deposit and it came to over £1000 then they never told the land lady in paid upfront and charged her £150 to collect rent they already had , then when the 6 months was up they wanted another 6 months rent so I got In touch with landlady and we got rid of Martin and co , nothing but scum

Paul · 26 November 2024

★★★★★ 5/5

Google

Thank you so much for all your help with housing especially towards the end of the tenancy and the strong communication and advice myself and my house received from Rebecca Fisher.

Lily · 31 October 2025

★★★★★ 5/5

Google

From start to finish our letting agent , Liam Jeffries was friendly, easy to chat to , and dealt with process to rent professionally. Nothing was too much trouble . What surprised us initially , was how quickly everything went through . So excited to live back in lovely Cornwall . Cannot recommend the team at Martin n Co at Falmouth enough .

Bridget · 28 September 2024

★★★★★ 5/5

Google

So grateful with the letting team most especially Ruby. I was so devastated and keen in getting a property. Ruby kept me posted when I asked the property. At first she explained that the viewing appointment slot is already full and if I want to put my name just in case somebody will cancel their appointment. Luckily, she called and discussed about the property and if I am interested. Then the rest is history. But yeah, can't thank enough Ruby if that time she did not phoned me perhaps until now I will be hopeless in finding one. Cheers and more power to all of you!

Maria · 1 November 2023

★★★★★ 5/5

Google

Liam was very helpful in getting my first rental property. Quick, efficient and friendly service.

Holly · 13 March 2026

★★★★★ 5/5

Google

Martin &Co Falmouth have been handling my property for any years with excellent service and these last few years Ann Beskeen has found me suitable tenants with 100% occupancy. As I live overseas during each six month tenancy , Ann communicates with me the moment there is any tenant problem and we solve and keep the tenant happy immediately which is to our mutual advantage. Capt Bob McGregor (Owner)

Robert · 7 June 2024

★★★★★ 5/5

Google

Dear Liam We would like to thank you for all the help and assistance you gave us with regard to the tenancy of 4 Bridge House Apartments. It isn't often in this day and age that you get that type of service and help. You were truly exceptional. Many thanks. Our best regards Geoff & Su Hammersley

Susan · 17 December 2024

★★★★★ 1/5

Google

Do not rent with Martin & Co, especially if you are a student. I rented a flat in Falmouth for almost two years with them (we only stayed for the second year for lack of other options) and the way they treated us was insanely unfair and unreasonable. For the majority of 2022 we had no boiler, and although they discounted our rent it was clear there was absolutely no urgency on their end to provide us with hot water or heating. The boiler in general constantly stopped working throughout the tenancies which was very frustrating, however arguably the worst part of renting with them was the way they handled the deposits. Even though we were continuing on with our tenancy, we were told to move out for 2 weeks over the summer- we cleaned the flat before we left despite knowing we would be back in a couple of weeks- however we were then charged hundreds of pounds in cleaning and damage charges for no good reason. There were also a series of weird unexplained things that happened while we were moved out (a time where none of us were allowed keys and had no access), for example the lock on my bedroom door had been damaged, and completely new, packaged makeup (that didn’t belong to any of us) was put in my bin, a couple of items were missing from the living room and , most disturbingly, a large ‘blood stain’(quote by the estate agents) was left on our living room carpet, accompanied by a pigs ear (dried meat dog chew) left on the table. This was so confusing to us and even though it happened over a year ago we still have no clue what happened or why the estate agents were not more concerned by this- we spoke to Sarah countless times about our issues and she brushed them all off very unprofessionally. Their answer to these things was that we must have given our keys to someone (we had proof that they had our keys) and that if we challenged the DPS charges it would take another 2 months to get any money back, which we couldn’t afford being students. The same deposit issue happened at the end of our 2023 tenancy also, with them charging us over £700 for general wear and tear. It’s easy to assume that we left the flat dirty and damaged, but we kept the flat clean and left it in a much better condition than we recieved it. I should also mention that the maintenance they provided was so poor that one of my flatmates had to sleep on the downstairs sofa for months due to a severe mould problem caused by a hole in the wall of her bedroom. The mould was so severe that there were full grown mushrooms underneath her bed, which we reported and contacted the estate agents about multiple times, however they never fixed it. They did however charge us for cleaning the mouldy carpet. There are so many more issues I could go into, such as the man hired by Martin & Co to powerwash our garden shouting at and repeatedly harrassing our neighbours and claiming he lived in our flat (we raised the issue with our estate agent who said she would look into it however ultimately decided to do nothing (a running theme) and sent him back a few months later to do more work). There is a lot more I could write about but I feel as though this should be enough to hopefully deter some people from making the same mistake as us and renting with this company.

Carys · 11 October 2023

★★★★★ 5/5

Google

We have been tenants with Martin & Co for 5+ years and they have always been attentive and responsive to any queries that arise. Any problems during our tenancy have been resolved as soon as reported and we have always found the staff to be friendly, efficient and professional. When we recently began searching for new accommodation, the help of Liam Jefferies has been invaluable, alerting us to appropriate properties, arranging viewings and guiding us through the application process. Highly recommend

Marvin · 10 October 2023

★★★★★ 5/5

Google

We have been dealing with Martin & Co over the last 4 months whilst looking to rent a new home after going through homelessness. I cannot express how friendly and helpful they have been during this time. We have seen upwards of 10 properties with them during this time and been shown the properties by Liam on most occasions. He does a great job of showing the property, giving all the information needed and, answer any questions we have had. We have now been accepted for a home through Martin & Co and have dealt with Ruby during the referencing process, etc. She has been incredibly prompt during this process, given all the information we have needed and, made it such a smooth process. All we can say is a huge thank you to the team during this time as the kindness they have shown, has been a difficult time worthwhile in the long run.

Shan · 10 October 2023

★★★★★ 5/5

Google

Great service from start to finish! Becky and Kirsty were especially fantastic, always quick to respond to enquiries and very efficient at sorting out any issues. Couldn’t fault them at all. Highly recommend!

Bethany · 15 September 2025

★★★★★ 5/5

Google

Hannah maxwell at Martins has been exceptional in managing our property. With great communications and efficient service, Martins in Falmouth have performed efficiently and cost effectively in managing our let. I would have no hesitation in recommending them to other landlords.

Mark · 20 June 2025

★★★★★ 5/5

Google

Good morning. Martin and Co. Falmouth have proved more than excellent in dealing with our new rental. They assisted us through the referencing stages. We would like to thank very much Ruby Stuart especially for all her kindness and professional help. Jack and Bruce Boulton

Jack · 10 July 2026

★★★★★ 5/5

Google

The staff were brilliant. Gary was so very helpful. He replied to emails speedily. Requests were dealt with and reports back to us kept us in touch. I really felt I had support at all times. I truly believe any problem would have been no trouble. We were very fortunate to be supported by Martin and Co and in particular by Gary. Hurrah Gary !

ROBERT · 16 July 2024

★★★★★ 5/5

Google

Martin and Co have been a fantastic letting agency in my 5 years with them. All the staff are very professional, and whenever there has been any issue they have dealt with it promptly and efficiently. Hannah has been especially helpful and pleasant when dealing with her, from reporting jobs that need looking at, to paperwork that needs completing. Thanks Hannah!

Laura · 20 September 2024

★★★★★ 4/5

Google

Good estate agents but viewings are quite jam packed so bear that in mind. I did not like one particular person's telephone manners much from the brief conversation I had with him. I felt like he was quite abrupt and lacked tact, but I'll leave it at that. I had the pleasure of dealing with an estate agent named Ruby whom was very helpful from the get go. The landlord was also great and very accommodating with move in dates. Plus marks on staying behind an hour after closing so that I could pick up my keys that was nice of them. All in all my experience was good, my questions were always answered promptly by Ruby or a call back was received shortly after once she had finished helping another client. Thanks Hasan

Hasan · 2 September 2023

★★★★★ 5/5

Google

I’ve recently instructed Martin & Co as agents for my rental property and I’m so impressed with their professional and friendly approach. Special mention to Ruby as nothing is too much trouble for her, she promptly deals with all matters and is very supportive and helpful! Thank you so much.

Sue · 25 February 2025

★★★★★ 5/5

Google

Had a fantastic experience, Liam was very helpful. Definitely recommended

Dr · 30 March 2026

★★★★★ 5/5

Google

I highly recommend Martin & Co Lettings Agency , they were very professional and helpful with my housing search , Liam Jefferies was my negotiator he explained everything clearly and the process took only 2 days , to fill forms and reference checks .Thank you, and I will be looking forward to work with you .

Tendai · 27 November 2024

★★★★★ 5/5

Google

Excellent and efficient service! Was very impressed with how quickly and smoothly renting a property was with Martin & Co. Liam Jefferies was particularly helpful and made the process so much easier!

William · 14 September 2025