5/5
GoogleProfessional, friendly, listens and goes 'the extra mile' to sort out any issues. Smooth, efficient process, a pleasure to become a tenant with Ruby's help.
Trusted Agent profile · Falmouth · Cornwall
Verified
Martin & Co Falmouth reviews
★★★★★
964 reviews across 4 platforms
7 The Moor, Falmouth, Cornwall, TR11 3QA
Part of Martin & Co, see every office.
Martin & Co's office in Falmouth, Cornwall, at 7 The Moor, is rated 4.8 out of 5 across 964 reviews on four platforms, including 811 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
Reviews
Every review we hold for the Falmouth office, from every platform, shown as written. First names only.
Google5/5
GoogleMadeline & the team have been very helpful throughout the process, advised us on many situations. Very professional, couldn't recommend anyone better.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleMartin and Co were very helpful during our letting journey. The staff, specifically Liam and Tyler, were extremely punctual in keeping in contact and giving us appropriate information and guidance. Would 100% recommend to anybody!
5/5
GoogleRebecca Slamon was super helpful and efficient and made the process very quick and easy.PositiveResponsiveness, Professionalism
5/5
GoogleI contacted Tyler Yems with regards to amending my tenancy and it couldn't have gone better or more smoothly, he was so helpful and very kind and understanding. Thank you!
4/5
GoogleOur grateful thanks to Verity for her helpful and professional support during our recent purchase in Falmouth in these challenging times.PositiveResponsiveness, Professionalism
5/5
GoogleGreat service and communication from Hannah throughout the extension of my contract. Very helpful and is an asset to her company. Thanks
5/5
GoogleLiam was super helpful, along with the rest of the team.
5/5
GoogleRuby and the team have been clear throughout and very understanding.
5/5
GoogleConsidering the property chaos occurring in Falmouth at the moment, it is slightly miraculous that Martin & Co were able to help me find a property in the town itself. Responsive and open, they let me know what needed doing, as well as when and where it needed to be done, so I was never left stranded. Very happy with their servicePositiveResponsiveness, Professionalism
5/5
GoogleAbsolutely fantastic service, any questions or requests were met quickly, and Jessica was incredibly helpful and efficient. Lovely service, best agents i've ever experienced.
5/5
TrustpilotExcellent service, highly recommended
Throughout our dealings as a landlord with Trafford looking after our property we highly recommend the company and especially Trafford. John and Annette.
5/5
GoogleGary Payne has a very friendly, personable approach. He is efficient and responds quickly to any enquiries. Our purchase has been smooth and clear because of his great communication. It's been a pleasure!
5/5
GoogleDanielle was amazing. Polite, helpful, answered all questions and went above and beyond what could be expected of any agent. 5/5 doesn’t seem high enough.
4/5
GoogleAbsolutely brilliant communication from the company especially Maddie everything sorted really quickly when we needed rental accommodation highly recommendedPositiveResponsiveness, Professionalism
5/5
GoogleInformative, articulate and really helpful - and kept in touch with us throughout the process.
5/5
GoogleGreat experience with Martin and Co, In particular Will and Madeline have been fantastic. All round polite, helpful and professional.PositiveProfessionalism
5/5
GoogleRuby was very helpful and professional, nothing was to much trouble.
5/5
GoogleThis estate agent has been wonderful in getting me and my partner a place to live. Liam J. has been especially lovely to us, guiding us through everything and it did really seem like he was really excited about getting us our flat. Very pleased with this service.
1/5
Googlerented with them for 3 years, they couldn't organize a piss up in a brewery! very very disorganized, messed me around way too much
5/5
GoogleJust going through the rental process and found Madeline’s professional and responsive attitude great. Many thanks all 👍PositiveResponsiveness, Professionalism
5/5
GoogleWe have great service from Martin and co for the last seven years. Always there to help you. Keep up the great work
5/5
GoogleVery good service and attention from Madeline Rowland at Martin’s Lettings, Falmouth. Professional attitude and follows up to conclusion.
5/5
GoogleThanks to Ed Hankins and the rest of the team in helping us to facilitate our tenants. We have used Martin & Co for quite a few years now and have always received a professional service. Thanks everyone.PositiveResponsiveness, Quality, Professionalism, Value
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Martin & Co Falmouth won awards at EA Masters in one year, most recently 2021.
EA Masters winner in one year: 2021.
EA Masters by year, 2021
2021 1 Gold EA Masters 2021 winners
- Branch Gold Award (1)EA Masters 2021
- Falmouth
Source: EA Masters winners lists, as published, linked by year.
The British Property Awards
Martin & Co Falmouth won awards at The British Property Awards in three years, most recently 2021.
British Property Awards winner in three years: 2019, 2020, 2021.
British Property Awards by year, 2019 to 2021
2021 1 Gold The British Property Awards 2021 winners
- Local Gold (1)The British Property Awards 2021
- Falmouth Lettings
2020 1 Gold The British Property Awards 2020 winners
- Local Gold (1)The British Property Awards 2020
- Falmouth Lettings
2019 1 Gold The British Property Awards 2019 winners
- Local Gold (1)The British Property Awards 2019
- Falmouth Lettings
Source: The British Property Awards winners lists, as published, linked by year.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
About Martin & Co Falmouth
We specialise in residential lettings and house sales in Falmouth, extending to the suburbs of Camborne, Helston, The Lizard and West Cornwall. The Branch Directors are husband and wife team Jon and Felicia Sampson. Felicia previously worked in real estate in the United Arab Emirates gaining a wealth of experience before returning to the UK to manage Martin & Co Falmouth. After 25 years of service in the Royal Navy Jon joined Felicia in the business. ARLA qualified and with hands-on experience as a landlord himself, Jon offers support to customers and investors alike. Along with their team they enjoy the constant reward of finding homes for clients to buy and rent. Whether you're a first-time buyer, or are looking to buy a second home or investment property, Martin & Co Falmouth will offer a dedicated point of contact to guide you through the process from start to finish and provide outstanding customer service at all times. If you have a property to sell or are looking for a house to rent in or around the Falmouth area, please do get in touch with a member of the team on 01326 697696
Want Martin & Co Falmouth to help?
Tell us what you need and we'll pass your enquiry to Martin & Co Falmouth and up to three other top-rated agents near Falmouth.
Want every enquiry from this page to come to you only? Upgrade to View Agents
Questions about Martin & Co Falmouth
Has Martin & Co won any awards?
Yes. Martin & Co Falmouth won Gold in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2022 Gold Award, Falmouth branch at EA Masters 2021 and Gold for Letting Agent in Falmouth at The British Property Awards 2021, and 2 other industry awards since 2019.
