5/5
GoogleReally helpful staff that helped my elderly mother find a home. Great communitcation and uidance throughout.
Trusted Agent profile · Falmouth · Cornwall
Verified
Martin & Co Falmouth reviews
★★★★★
964 reviews across 4 platforms
7 The Moor, Falmouth, Cornwall, TR11 3QA
Part of Martin & Co, see every office.
Martin & Co's office in Falmouth, Cornwall, at 7 The Moor, is rated 4.8 out of 5 across 964 reviews on four platforms, including 811 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
Reviews
Every review we hold for the Falmouth office, from every platform, shown as written. First names only.
Google5/5
GoogleRuby and Liam have be fabulous with helping us find a perfect family rental in Cornwall, I couldn't recommend them enough! They were great in organising paper work and helping us every step of the way. Can't wait to start our next adventure! 🙂 Thankyou so much!
5/5
GoogleMadeline has been very helpful throughout the whole process from enquiry to tenancy agreement.PositiveResponsiveness, Professionalism
5/5
TrustpilotRenting with Martin & Co Falmouth
We have had an amazing experience with Martin & Co. From start to finish they made our renting experience smooth and easy, especially towards the end with the tenancy ending in the middle of the pandemic. We felt that all of the members of staff were accommodating and friendly with Jess in particular going above and beyond! I would highly recommend using Martin & Co to anyone!
5/5
GoogleMartin & Co have been excellent in helping me sort out my second year house for University. A special mention must go to Liam, who was quick to respond and very helpful in keeping me updated on the property when it became available. What a gent!
5/5
GoogleGreat agents, always helpful and efficient. From viewing property, being accepted and checks all done took 5 days and that was with a weekend. And, just generally lovely to deal with!
5/5
GoogleAbsolutely fantastic - very friendly and professional. We were shown a property by Liam, who has been very supportive, and he has truly gone the extra mile during our application process. Highly recommend Martin & Co!
5/5
GoogleFantastic service, Joanne at the helston office was especially helpful. Will recommend to friends and family.
5/5
GoogleLovely estate agents with friendly and helpful staff. Particularly impressed with our interactions with Liam and Tyler! The process was made very easy thanks to their help.
5/5
GoogleMartin & Co delivered a very professional and efficient service.
5/5
GoogleI have just rented a residential property through Martin & Co. The whole process - from initial viewing, then the referencing process and finally signing of the contract - was made easy and hassle free through excellent communication delivered by Liam Jefferies and his colleagues at the Falmouth office. Excellent service all round.
5/5
GoogleMartin and Co were professional and communicative throughout my tenancy.
5/5
TrustpilotJessica was very friendly and helpful.
Jessica was very friendly and helpful.Renting with Martin & co has been a great experience so far.
5/5
GoogleThe agent was extremely helpful with any questions that Ive had and has explained anything that I’ve needed to know during the process well. Been a great help. Thank you.
5/5
GoogleGreat local agent, managed our rental property professionally for a number of years, then handled the sale, with a great outcome in a difficult market, when it was time for us to scale back a bit.
5/5
GoogleWe had Jo dealing with our house move and she has been extreamly pofessional and helpful throughout the process. We already are in Martin and cos houses and have mever had an issue with them. We just need to upsize to a bigger property and we are pleased to be with the same agent and in the same village.
5/5
TrustpilotFriendly, helpful, professional
I had a wonderful experience with the team at Martin & Co Falmouth. They were by far the friendliest and most helpful real estate agents in Falmouth when I was looking for a rental property. They were always fair and helpful and I felt really well supported leasing with them. Their tight-knit team was always professional and did their very best to make my experience as good as possible.
5/5
GoogleVery good communication throughout the whole process. Everything done to a great standard
5/5
TrustpilotContract renewal process
Contract renewal process managed promptly and efficiently by Rebecca in the team. Very responsive. Excellent service!
5/5
GoogleI'm very satisfied with the service from Liam and ruby, both very helpful and willing use Martin and co again for sure.
5/5
GoogleMartin & Co are currently agents for our property in Falmouth. We have been very impressed with how quickly they found us Tenants, along with regular updates on the property condition etc.
5/5
TrustpilotProvided valuation based on planning application
We requested a valuation based on the plans we had for an extension so we could assess the affordability of the project, Tom from Martin & Co visited us the next day with some general information and after talking to us headed off to do more research based on our plans, he then came back to us within 24 hours with an expected range. The service was fantastic!
5/5
GoogleLiam in the lettings team was exceptionally helpful throughout the tenancy application process, from fitting us in for a last-minute viewing to guiding us through each phase in a calm, clear way. Great communication and in the end, a great, timely result.
5/5
GoogleVery professional staff good communication skills and very helpful
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Martin & Co Falmouth won awards at EA Masters in one year, most recently 2021.
EA Masters winner in one year: 2021.
EA Masters by year, 2021
2021 1 Gold EA Masters 2021 winners
- Branch Gold Award (1)EA Masters 2021
- Falmouth
Source: EA Masters winners lists, as published, linked by year.
The British Property Awards
Martin & Co Falmouth won awards at The British Property Awards in three years, most recently 2021.
British Property Awards winner in three years: 2021, 2020, 2019.
British Property Awards by year, 2021 to 2019
2021 1 Gold The British Property Awards 2021 winners
- Local Gold (1)The British Property Awards 2021
- Falmouth Lettings
2020 1 Gold The British Property Awards 2020 winners
- Local Gold (1)The British Property Awards 2020
- Falmouth Lettings
2019 1 Gold The British Property Awards 2019 winners
- Local Gold (1)The British Property Awards 2019
- Falmouth Lettings
Source: The British Property Awards winners lists, as published, linked by year.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
About Martin & Co Falmouth
We specialise in residential lettings and house sales in Falmouth, extending to the suburbs of Camborne, Helston, The Lizard and West Cornwall. The Branch Directors are husband and wife team Jon and Felicia Sampson. Felicia previously worked in real estate in the United Arab Emirates gaining a wealth of experience before returning to the UK to manage Martin & Co Falmouth. After 25 years of service in the Royal Navy Jon joined Felicia in the business. ARLA qualified and with hands-on experience as a landlord himself, Jon offers support to customers and investors alike. Along with their team they enjoy the constant reward of finding homes for clients to buy and rent. Whether you're a first-time buyer, or are looking to buy a second home or investment property, Martin & Co Falmouth will offer a dedicated point of contact to guide you through the process from start to finish and provide outstanding customer service at all times. If you have a property to sell or are looking for a house to rent in or around the Falmouth area, please do get in touch with a member of the team on 01326 697696
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Questions about Martin & Co Falmouth
Has Martin & Co won any awards?
Yes. Martin & Co Falmouth won Gold in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2022 Gold Award, Falmouth branch at EA Masters 2021 and Gold for Letting Agent in Falmouth at The British Property Awards 2021, and 2 other industry awards since 2019.
