5/5
GoogleTyler in the lettings section is extremely helpful and prompt to respond to various requests for information- many thanks
Trusted Agent profile · Falmouth · Cornwall
Verified
Martin & Co Falmouth reviews
★★★★★
964 reviews across 4 platforms
7 The Moor, Falmouth, Cornwall, TR11 3QA
Part of Martin & Co, see every office.
Martin & Co's office in Falmouth, Cornwall, at 7 The Moor, is rated 4.8 out of 5 across 964 reviews on four platforms, including 811 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
811
Reviews on Google
This office
8
Reviews on Facebook
This office
1
Reviews on The Trusted Agent
This office
144
Reviews on Trustpilot
This office
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
About Martin & Co Falmouth
We specialise in residential lettings and house sales in Falmouth, extending to the suburbs of Camborne, Helston, The Lizard and West Cornwall. The Branch Directors are husband and wife team Jon and Felicia Sampson. Felicia previously worked in real estate in the United Arab Emirates gaining a wealth of experience before returning to the UK to manage Martin & Co Falmouth. After 25 years of service in the Royal Navy Jon joined Felicia in the business. ARLA qualified and with hands-on experience as a landlord himself, Jon offers support to customers and investors alike. Along with their team they enjoy the constant reward of finding homes for clients to buy and rent. Whether you're a first-time buyer, or are looking to buy a second home or investment property, Martin & Co Falmouth will offer a dedicated point of contact to guide you through the process from start to finish and provide outstanding customer service at all times. If you have a property to sell or are looking for a house to rent in or around the Falmouth area, please do get in touch with a member of the team on 01326 697696
Awards
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Falmouth office, from every platform, shown as written. First names only.
Google5/5
GoogleVery efficient and professional service from Hannah Mayfield
1/5
GoogleThey basically did not check properly Helford cottage and this in turn has created a very sensitive problem between the students living there and local residents.
Agent replied
Hi Neil, I have gone through our records and can confirm management visits to the property were carried out on the 14th Jul 20, 5th Nov, 8th Feb, 27th May and a final inspection on the 29th June 21. Due to COVID restrictions 2 of these visits were carried out virtually but I am afraid I don't see that any additional visits from us would prevent a neighborhood dispute. Sadly, not all neighbours get on and I sympathise if this was your experience with these tenants. That said, if they were behaving in an anti-social manner I advise you contact either the police or the council.
5/5
GoogleAlways helpful- Hannah looks after my rentals seamlessly!
5/5
GoogleMartin & co provide an excellant all round service who can be strngly recommended.
5/5
TrustpilotA great service
Beth was so helpful. Always responding to my enquiries and giving me the required advice.
5/5
TrustpilotA great service
Beth was so helpful. Always responding to my enquiries and giving me the required advice.
4/5
TrustpilotAgency has been great,
Agency has been great,, I would recommend to anyone,, good service,customer service.
5/5
GoogleLiam and the rest of the team at Martin and Co were very helpful and excellent communicators through the stressful situation of finding a new house.The application process was very clear and smooth. Thank you again! Giulia
5/5
GoogleI am pleased with the service provided by Martin & Co Falmouth branch. I am happily renting a flat now. The whole process went well and straight forward. The staff is very kind and polite, and I wouldn't hesitate to use them again in the future.
5/5
TrustpilotGood Service
Rebecca Slamon was very efficient and kept me informed. Thank you.
5/5
TrustpilotMoving process
Jess and Bracken have been really helpful with the moving process so far.Thank you!
5/5
GoogleJess was very helpful in answering my questions - thank you!
5/5
TrustpilotVery friendly raport with Maritn & Co
Very friendly raport with Maritn & Co . Everything went very smoothly and cooperatively with the agreement.
5/5
GoogleAn extremely reliable and helpful estate agency. As a student looking for their first house Martin & Co couldn’t have been better in supporting us. Highly recommend!
5/5
TrustpilotGold star service in every way!
The service we received with Martin & Co was 5 star in every way. Every single person we dealt with was professional and worked so hard to organise our move. Due to circumstances we had to speed up our dates by virtually 2 weeks and Martin & Co completed it in three and a half days! Truly amazing team!!
5/5
GoogleAmazing, lovely people. After struggling to find somewhere to rent for months with different letting agents, we were offered a viewing with Martin & Co. They have been so fantastic, and we can’t thank them enough for helping us find our home and making the move so easy!!
5/5
GoogleThe agency definitely stands out positively from other agencies operating in the area. Professional and friendly staff deserve special mention. Regards Miss Ruby :). She did a great job during my verification, despite the difficulties posed by my previous agency in this case.
5/5
TrustpilotEverything was handled expertly by…
Everything was handled expertly by Trafford from Martin and Co.
5/5
GoogleI was able to sign a contract and move in within a week! They’re a very responsive team who are helpful with the information they have out! Nothing seemed to be confusing or difficult! Would love to use this company again next time I’m looking to move!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleMe and my partner have had only good experiences through a very helpful person, Tyler! Quick to respond and readily available to lend a hand when it comes to renting.
5/5
TrustpilotLovely property and Trafford was really…
Lovely property and Trafford was really informative and friendly
5/5
GoogleReally great experience! Supported by Susan the whole time, from understanding what we were looking for, to keeping us in the loop at all times even when on holiday through the support of another colleague so cannot fault the process at all! Thank you for all your help!
5/5
GoogleMartin and Co were very efficient in getting tenants for my property. They always responded quickly to any queries. I would recommend the company
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Questions about Martin & Co Falmouth
Has Martin & Co won any awards?
Yes. Martin & Co Falmouth won Gold in The Trusted Agent 2026 awards.
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Tell us what you need and we'll pass your enquiry to Martin & Co Falmouth and up to three other top-rated agents near Falmouth.
