5/5
They make the process of applying for a property a straightforward simple process. Friendly, polite people to deal with.

Trusted Agent profile · Falmouth · Cornwall
Verified
★★★★★
964 reviews across 4 platforms
7 The Moor, Falmouth, Cornwall, TR11 3QA
Part of Martin & Co, see every office.
Martin & Co's office in Falmouth, Cornwall, at 7 The Moor, is rated 4.8 out of 5 across 964 reviews on four platforms, including 811 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
811
Reviews on Google
This office
8
Reviews on Facebook
This office
1
Reviews on The Trusted Agent
This office
144
Reviews on Trustpilot
This office
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We specialise in residential lettings and house sales in Falmouth, extending to the suburbs of Camborne, Helston, The Lizard and West Cornwall. The Branch Directors are husband and wife team Jon and Felicia Sampson. Felicia previously worked in real estate in the United Arab Emirates gaining a wealth of experience before returning to the UK to manage Martin & Co Falmouth. After 25 years of service in the Royal Navy Jon joined Felicia in the business. ARLA qualified and with hands-on experience as a landlord himself, Jon offers support to customers and investors alike. Along with their team they enjoy the constant reward of finding homes for clients to buy and rent. Whether you're a first-time buyer, or are looking to buy a second home or investment property, Martin & Co Falmouth will offer a dedicated point of contact to guide you through the process from start to finish and provide outstanding customer service at all times. If you have a property to sell or are looking for a house to rent in or around the Falmouth area, please do get in touch with a member of the team on 01326 697696
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Falmouth office, from every platform, shown as written. First names only.
5/5
They make the process of applying for a property a straightforward simple process. Friendly, polite people to deal with.
5/5
Kirsty and Emily on sales were extremely helpful with the sale of our property. They made sure they were pushing all solicitors along to line up both of our completions, which we are very grateful for. Thank you.
5/5
Really nice people, very quick and punctual with getting details sent over and getting applications sorted! Also very understanding that I wasn't able to visit in in person and allowed me to sign everything and provide the paperwork electronically, which I appreciated massively - great service!
5/5
We are very pleased with the service they provide
5/5
Liam from Martin and Co has been absolutely fantastic. He has helped to give us the most incredible experience and has been beyond helpful. Wouldn’t recommend anyone more! A big massive thank you again!
5/5
Prompt communication, excellent professional service with a personal touch from Hannah, Edward and all their colleagues. Many thanks.
5/5
I have been dealing with Ruby on a housing contract. She has been extremely helpful, speedy with her replies and very accommodating. Can't recommend enough. Would definitely work with Martin & Co again.
5/5
very happy with the service provided by Ruby, extremely helpful and got everything sorted for myself and friends, thank you!
5/5
From the first phone call with Jessica regarding a property to rent, she was kind and efficient. No question was to small, with very fast response times and has made the process seamless. Even when Jessica wasn’t around the teams communication skills were faultless.PositiveResponsiveness, Quality, Professionalism
5/5
Kirsty at Martin and Co was very helpful, understood exactly what I was looking for and found me the perfect home. I am very settled, loving every aspect and wouldn't hesitate to use again or recommend.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Ruby from Martin & Co made this whole process very easy, i was delighted with the service given.
5/5
Ruby helped us to secure our rental. Communication has been excellent and transactions went smoothly. Thank you for helping us to find a new home, Ruby! We look forward to moving in and hope our smooth journey continues!
5/5
Thank you the property management team team
I want to thank your utilies department for sorting out my problem with a utility company. She was so kind and helpful and immediately contacted them on my behalf. Nothing was too much trouble. I recommend without hesitation the property management team at Martin and Co.
5/5
I used Martin &Co to sell my property. I am grateful for Verity Wood's good judgement and advice throughout what proved to be a more complicated process than expected. Thanks for your expertise and for your cheerful willingness to assist on every occasion.PositiveResponsiveness, Quality, Value
5/5
Very prompt and efficient service from Tyler. Thank you for being so helpful!
5/5
Tim from the letting side is always very helpful and great to deal with.
5/5
Ruby and Liam have been very patient, kind and helpful with assisting mine and my partners decision to move to Falmouth and rent a property as tenants. Thank you for making the process feel easy! :)
5/5
After liaising with Martin & Co on renting a property, I received excellent service from Maddie. She promptly dealt with my enquiry which resulted in a great experience and a very swift turnaround and before I knew it the transaction was in progress. So refreshingly easy. Thank you.
5/5
Quick replies and she makes everything so easy to complete! Great Job Emily!
5/5
Excellent communication from the team at Martin & Co Falmouth. Professional approach with friendly help and support throughout the whole process. If your looking for an estate agent that cares, I would certainly recommend them.
5/5
Genuinely lovely and helpful staff. Always very quick to respond to any queries despite how busy they are and have made the chaos of letting as straight forward as possible! I cannot recommend them enoughPositiveResponsiveness, Quality, Professionalism, Value
5/5
Great customer service, from everyone involved in our recent change of tenants. Thanks again.
5/5
Contacted the Falmouth office for advice about my rental property. Very knowledgeable about recent changes, and were able to answer my queries in full.
5/5
Great customer service, from everyone involved in our recent change of tenants. Thanks again.
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Yes. In The Trusted Agent 2026 awards: Martin & Co, Falmouth won Gold.
Tell us what you need and we'll pass your enquiry to Martin & Co Falmouth and up to three other top-rated agents near Falmouth.