Trusted Agent profile Β· Falmouth Β· Cornwall

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Martin & Co Falmouth reviews

β˜…β˜…β˜…β˜…β˜… Excellent

964 reviews across 4 platforms

7 The Moor, Falmouth, Cornwall, TR11 3QA

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Martin & Co's office in Falmouth, Cornwall, at 7 The Moor, is rated 4.8 out of 5 across 964 reviews on four platforms, including 811 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

811

Reviews on Google

This office

Facebook logo

4.5 / 5

8

Reviews on Facebook

This office

Trustpilot logo

144

Reviews on Trustpilot

This office

Reviews

Every review we hold for the Falmouth office, from every platform, shown as written. First names only.

5/5

Google

Bracken and the team at Martin and Co, Falmouth have been fantastic managing agents for my property. They are responsive and quick to support both landlords and tenants.PositiveResponsiveness, Quality, Professionalism, Value

Pete Β· 29 June 2021

5/5

Google

I was helped by Madeline through my application and referencing process for a student let. She was so friendly, patient and helpful when I had questions. Thoroughly recommend this agency.PositiveResponsiveness, Professionalism

Kat Β· 26 June 2021

5/5

Google

Emily from Martin & Co was so helpful and explained everything to Alex and I very clearly, she really wanted to help us with moving in to our rental as quickly and efficiently as possible. The whole team have been fantastic answering our questions and being patient as we collected our documents. Highly recommend this agency.

Tamara Β· 4 December 2023

5/5

Google

Martin and Co have been great estate agents during my years in student property. Rebecca Stockton especially has always been quick to respond and sort out any of our queries!PositiveResponsiveness, Professionalism

Sylvana Β· 8 June 2021

5/5

Google

I would happily commend the professionalism and efficiency of Tate Eppey.

Kim Β· 30 September 2025

5/5

Google

Very pleasant experience working with Madeline to get the paperwork done for the house, clear process and always willing to answer any questions or queries I had. Would recommend this company.PositiveProfessionalism

Ben Β· 5 June 2021

5/5

Trustpilot

Excellent!

Jess was amazing! Everything was sorted so quickly. Her response to all our questions and emails were so fast and helpful, despite being in the middle of the Covid-19 situation. Thank you, we’re very happy!

Maisie Β· 19 May 2020

5/5

Google

Liam (Lettings Negotiator) was professional, concise and clear when discussing and helping with my new tenancy. Communication was great and straight forward. Would recommend, thanks Liam!

Charley Β· 25 March 2022

5/5

Google

Very Smooth transition. Staff were really helpful and friendly, I would definitely recommend πŸ˜ƒ …

Sarah Β· 14 August 2025

5/5

Google

Madeline is very professional and polite, took all our concerns and queries and answered them in a timely manner. We are looking forward to moving to our new rental property all thanks to Madeline.

Michael Β· 23 July 2020

5/5

Google

Rebecca Slamon was very professional, responsive and helpful in dealing with an issue that arose with the return of a deposit from a landlordPositiveResponsiveness

Gail Β· 11 June 2022

5/5

Google

Both Will and Madeline were really helpful during the viewing and the application process and I was really happy with the service provided by Martin & Co.PositiveResponsiveness, Quality, Professionalism, Value

Lewis Β· 25 May 2021

5/5

Google

Martin and Co have been great estate agents during my years in student property. Rebecca Stockton especially has always been quick to respond and sort out any of our queries!

Olivia Β· 11 May 2021

5/5

Google

Excellent service, friendly and professional. Susan Robins has been a great help and has responded in a timely manner to all queries. Thank you!

SCM Β· 24 April 2022

5/5

Google

Great experience renting through Martin and Co! As first time renters we found the whole experience to be surprisingly easy and very pleasant thanks to the great staff at Martin and Co. Will specifically excelled in communication and primed us of a property that met our needs before hitting the market. Once available to view he booked us in and everything was dealt with efficiently with regular informative updates on our application progress. Will has shown us that finding somewhere to live and the process of renting wasn’t as hard we initially thought it was going to be - Highly recommend renting from Martin and Co!

Sadiye Β· 21 October 2020

5/5

Google

Good service, clear communication very happy with the process. All the staff were helpful and responsive, our main communication was with Rebecca who sorted any queries we had.PositiveResponsiveness, Professionalism

John Β· 3 June 2021

5/5

Google

Liam from Martin & Co was brilliant! He answered all of our questions and was very helpful throughout the process!

Jodie Β· 31 May 2025

5/5

Google

Madeline Rowland at Martin & Co Falmouth has been extremely helpful and efficient and friendly. Our experience organising our rental has been quick and easy. Thank you!PositiveResponsiveness, Professionalism

Melanie Β· 13 July 2021

5/5

Trustpilot

I've just signed a tenancy agreement…

I've just signed a tenancy agreement through Martin and Co in Falmouth and what a good experience I've had with them. Everyone I spoke with on the team was kind and helpful throughout the process and, when there were one or two teething issues, they got right onto it and solved things quickly. It was great and I'm so grateful to all on their team for giving me such a good start in my soon-to-be new home! Thank you!

Suze Β· 31 October 2020

5/5

Google

Madeline was extremely helpful with guiding us through our new tennancy and refrencing process. She was professional and personable and was a fantastic help for us. :-)PositiveResponsiveness, Professionalism

Craig Β· 29 June 2021

5/5

Google

Very helpful throughout whole process, can’t wait to move in! Thanks for everything

Max Β· 12 August 2025

1/5

Trustpilot

>>>DO NOT TRUST THESE PEOPLE WITH YOUR…

>>>DO NOT TRUST THESE PEOPLE WITH YOUR HABITATION<<<

Niall Β· 2 October 2025

5/5

Google

Madeline provided a great service throughout the process of renting a property. I was very impressed with how quickly she things got done and was very helpful!PositiveResponsiveness, Professionalism

Jess Β· 14 June 2021

5/5

Google

Very pleased with the service I receive every time I deal with Martin & Co

Joe Β· 18 July 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Martin & Co's Google reviewsLeave Martin & Co a review

Awards

The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Martin & Co Falmouth won awards at EA Masters in one year, most recently 2021.

EA Masters winner in one year: 2021.

EA Masters by year, 2021

Source: EA Masters winners lists, as published, linked by year.

The British Property Awards

Martin & Co Falmouth won awards at The British Property Awards in three years, most recently 2021.

British Property Awards winner in three years: 2021, 2020, 2019.

British Property Awards by year, 2021 to 2019

Source: The British Property Awards winners lists, as published, linked by year.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martin & Co Falmouth

We specialise in residential lettings and house sales in Falmouth, extending to the suburbs of Camborne, Helston, The Lizard and West Cornwall. The Branch Directors are husband and wife team Jon and Felicia Sampson. Felicia previously worked in real estate in the United Arab Emirates gaining a wealth of experience before returning to the UK to manage Martin & Co Falmouth. After 25 years of service in the Royal Navy Jon joined Felicia in the business. ARLA qualified and with hands-on experience as a landlord himself, Jon offers support to customers and investors alike. Along with their team they enjoy the constant reward of finding homes for clients to buy and rent. Whether you're a first-time buyer, or are looking to buy a second home or investment property, Martin & Co Falmouth will offer a dedicated point of contact to guide you through the process from start to finish and provide outstanding customer service at all times. If you have a property to sell or are looking for a house to rent in or around the Falmouth area, please do get in touch with a member of the team on 01326 697696

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Questions about Martin & Co Falmouth

Has Martin & Co won any awards?

Yes. Martin & Co Falmouth won Gold in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2022 Gold Award, Falmouth branch at EA Masters 2021 and Gold for Letting Agent in Falmouth at The British Property Awards 2021, and 2 other industry awards since 2019.

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