Trusted Agent profile · Falmouth · Cornwall
Verified
★★★★★
964 reviews across 4 platforms
7 The Moor, Falmouth, Cornwall, TR11 3QA
Part of Martin & Co, see every office.
Martin & Co's office in Falmouth, Cornwall, at 7 The Moor, is rated 4.8 out of 5 across 964 reviews on four platforms, including 811 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We specialise in residential lettings and house sales in Falmouth, extending to the suburbs of Camborne, Helston, The Lizard and West Cornwall. The Branch Directors are husband and wife team Jon and Felicia Sampson. Felicia previously worked in real estate in the United Arab Emirates gaining a wealth of experience before returning to the UK to manage Martin & Co Falmouth. After 25 years of service in the Royal Navy Jon joined Felicia in the business. ARLA qualified and with hands-on experience as a landlord himself, Jon offers support to customers and investors alike. Along with their team they enjoy the constant reward of finding homes for clients to buy and rent. Whether you're a first-time buyer, or are looking to buy a second home or investment property, Martin & Co Falmouth will offer a dedicated point of contact to guide you through the process from start to finish and provide outstanding customer service at all times. If you have a property to sell or are looking for a house to rent in or around the Falmouth area, please do get in touch with a member of the team on 01326 697696
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Martin & Co Falmouth won awards at EA Masters in one year, most recently 2021.
EA Masters winner in one year: 2021.
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
Martin & Co Falmouth won awards at The British Property Awards in three years, most recently 2021.
British Property Awards winner in three years: 2021, 2020, 2019.
2021 1 Gold The British Property Awards 2021 winners
2020 1 Gold The British Property Awards 2020 winners
2019 1 Gold The British Property Awards 2019 winners
Source: The British Property Awards winners lists, as published, linked by year.
Every review we hold for the Falmouth office, from every platform, shown as written. First names only.
5/5
GoogleWe have been dealing with Martin & Co Falmouth for many years now and all the team (especially both Rebecca's) have always put themselves out 100% to get issues resolved quickly. Happy to give 5 stars they take the stress out of letting our property.PositiveResponsiveness, Professionalism
5/5
GoogleLiam was great! Very informative about the property I was viewing. Will definitely be recommending Martin & Co to colleagues, friends and family.
5/5
GoogleI'm completely satisfied with your customer service. I really appreciate the availability and the friendly approach of your team, especially Mr. Liam Jefferies(letting negotiator) who I would like to appreciate for his service. He was easy for me to communicate and responded well to my mails and queries. I Highly recommend Martin & Co, a customer friendly and responsive letting agents.
5/5
TrustpilotLetting
I have just let 2 identical properties in Falmouth through Martin & Co. The whole process was handled extremely professionally and efficiently. All the team at the office were very knowledgeable, helpful and did everything well to make the letting process run smoothly for both the ingoing tenants and me. I will certainly use Martin & Co again in the future and and can recommend them with confidence given the first class service and experience I have received.
5/5
GoogleHad a wonderful experience with Martin and Co, Ruby was our main contact, she was excellent with dealing with our queries and made the experience simple!
5/5
GoogleTyler has been extremely helpful and efficient throughout the process of renting and has massively aided my search for a property.
5/5
GoogleVery helpful and easy to arrange any appointments needed. Always goes the extra mile to help in anyway needed. Thank you so much.
5/5
GoogleWe have dealt with Martin & Co for our future rental in Budock Water. Madeleine has been our contact and has been very responsive in getting back to us and helping us secure our chosen property. She has made it far less stressful than we were expecting the process to be.PositiveResponsiveness, Professionalism
5/5
GoogleI have dealt with Martin & co Falmouth for almost 2 years. In general, I do have a great experience renting through Marin & Co Falmouth. In particular, I would like to thank Madeline Rowland for her professionalism and responsiveness throughout, from organizing the viewing and answering all enquires.PositiveResponsiveness, Professionalism
5/5
GoogleAfter viewing a few properties with a different agency, Liam from Martin & co showed me and my girlfriend around a small cottage in Penryn and we were very impressed with his knowledge of the area and professionalism. He answered any questions we might have had as best as he could. Would defo use again 😃 …
5/5
GoogleRecently rented a house through Martin and Co Falmouth. Had a lovely experience with the whole team. Special thanks to Jake Flamank (Lettings Manager) who was always available, polite, helpful and answered all my queries promptly and in detail.
5/5
GoogleI’ve used Martin and Co several times now and they are professional in every department,always keep you up to date highly recommend.
5/5
GoogleRebecca has been Attentive and professional at all times. We are more than happy with the service provided.
5/5
GoogleFrom the start, arranging a second viewing with less than a day's notice, through to completion at just over two months from the accepted offer date Jon has been instrumental in helping us keep to our schedule and minimise the complications of buying a property from another county by providing helpful local recommendations and prompt assistance.
5/5
GoogleWe have had positive dealings so far with Martin and Co when renting our property. Ruby was especially helpful keeping us up to date with the tenant find process, communicating efficiently and in a timely fashion offering useful advice. Thank you!
5/5
GoogleThis company has been extremely professional and encouraging in our hunt for a property to let. Their agent Liam Jefferies has been incredibly determined to help us. I would highly recommend them should you be looking for a place to rent.
5/5
GoogleSuch a wonderful agency! Have to give many thanks to Ruby too, she couldn’t have been more kind and helpful agent, thank you!
5/5
GoogleEmily was very helpful during the purchase of my new home in penryn, incudling the arrangement of some last minute visits and inspection to facilitate my morgage and helpful in liaising with the owner and tenants to arrange a seemless transition during the moving process.
5/5
GoogleRuby was very helpful and informative. She made the experience easy and stress free. Great Service all round.
5/5
GoogleGary has been extremely helpful and a great person to have involved in our first house purchase. Thank you!
5/5
Trustpilotvery happy!
Joanne has been so helpful throughout, this is my first time renting a property and she has been there to answer any questions or queries Ive had. Im also really happy with the quick responses from Joanne and how quick and easy the signings were to complete the process. 5 stars all round. Very Impressed.
5/5
GoogleI recently spoke with verity over the phone and communicated with her via email to arrange a couple of viewings. I was impressed with her professionalism and helpfulness. She promptly sent through property details and fitted around my schedule. She was also very kind! Thanks Verity :-)PositiveResponsiveness, Professionalism
5/5
GoogleLiam was absolutely fantastic , had a few viewings with him and each has been very informative with no question left unanswered ! Friendly and approachable and a great agent
5/5
GoogleLiam has been exceptionally helpful with everything, including answering many questions and replying super quickly!
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Yes. Martin & Co Falmouth won Gold in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2022 Gold Award, Falmouth branch at EA Masters 2021 and Gold for Letting Agent in Falmouth at The British Property Awards 2021, and 2 other industry awards since 2019.
