Martin & Co Falmouth reviews

★★★★★ 5/5

Google

Great experience - renting a room for my son at Uni, through Martin and co. All staff really organised and helpful, but particulary Liam and Tyler were fantastic. I would recommend then and will be definitely using them again.

Jo · 1 September 2024

★★★★★ 5/5

Google

Could not have asked anything more of Will Eva. With a personal experience of working in residential property I know what makes a good agent and I must say that Will is one of them. My family and I had a specific requirement in terms of our property need and had no expectation that anything would become available; Will however took the time to understand our needs and provided us information on a property that wasn't even on the market yet, he organised us an off-the-market viewing and it ticked every box we were looking for and more. He has been supportive throughout the process and we hope to be a happy family in the property he has sourced for a long-time to come. THANKS WILL!

Cameron · 4 July 2020

★★★★★ 5/5

Google

Martin&Co have always been friendly and helpful since I moved into rented accommodation a few years ago, Ann and Hannah especially! Fixed any issues i’ve had immediately and always keep in touch with any updates!

Sasha · 29 October 2024

★★★★★ 5/5

Google

Great service . Really pleased with the patience ,professionalism ,support and extra effort that was made for us . Liam was an absolute pleasure to work with and I would highly recommend the company for there services .

Bianca · 24 May 2022

★★★★★ 5/5

Google

Martin and Co have been amazing. All colleagues have been warm, friendly, professional and helpful. I’ve been looking to relocate for 14 months and Martin and Co have helped me take my stepping stone ! Thank you

Wendy · 13 March 2026

★★★★★ 5/5

Google

We have used Martin & Co Falmouth to get a property to let. They have been great from start to end. Clear and kind communication and especially Liam has been amazing with helping/advising us to get the property that we really wanted! Could not recommend enough.

Jeffrey · 19 April 2024

★★★★★ 5/5

Trustpilot

Martin & Co were great when we bought our house through them.

We bought our new house from Martin & Co, and they were fantastic. Always very quick to answer the phone and reply to emails. We dealt with Tom at the beginning who showed us around and was very helpful, and then during Coronavirus lockdown we started to deal with Jon instead. Jon was also very helpful and was quick to assist us with pushing the process through as quickly as possible. Highly recommend Martin & Co, a friendly and responsive estate agents.

S · 13 May 2020

★★★★★ 5/5

Google

Arranged a viewing which was done promptly and professionally. Meeting the Lettings Negotiator at the property (Danielle Mankee), I was given a comprehensive tour of the house and my questions answered. There was no rush and I was given time to explore and consider. Following the tour we sat down and chatted regarding the conditions of letting. Additional questions, post viewing, have been answered, in all a thoroughly professional service from both employee and company and I would recommend to others looking to rent in the area.

Paul · 19 April 2020

★★★★★ 5/5

Google

Good people to deal with. Renting can be stressful and they do what they can to alleviate that. I would use them again without hesitation.

Simon · 10 June 2026

★★★★★ 5/5

Google

Liam and Emily have been fantastic and made us feel very supported at every stage of the renting process. I can't rcommend these guys enough.

Jamie · 10 June 2026

★★★★★ 5/5

Google

Hannah Maxfield at Martin & Co. was absolutely brilliant! She was prompt, friendly, and professional, making the entire process so seamless. From the beginning with Liam and Tim to the final stages with Hannah, the team was outstanding. I was incredibly lucky to have a warm and understanding landlord. We had a wonderful stay at our beachside home with our children and made beautiful memories to cherish. I truly appreciate the care and support from Martin & Co. and highly recommend their exceptional service!

Vishal · 28 November 2024

★★★★★ 5/5

Trustpilot

Excellent friendly service

I have had a great experience with Maritn and Co setting me up with my new rental place. They have answered all my queries in a prompt and helpful manner, and were very quick with the move in date. I would particularly like to mention the help I have received from Rebecca Stockton and Cherry Pannell-Berry, who have answered my maintenance queries about the house. Rebecca, for example, answered my very stressed phone call at about 4:30pm and talked me through how to reset the boiler in my house so I did not freeze. Above and beyond the call of duty, thanks Rebecca!

Sam · 30 January 2020

★★★★★ 5/5

Google

Always helpful and massive thanks to Ruby and Ann for always keeping an eye out for ways to make life easier

Zeff · 18 April 2025

★★★★★ 5/5

Google

I had a very positive experience with Martin&Co Falmouth Lettings & Estate Agents. Approachable, friendly and helpful staff and the phone always gets answered! A special thank you to Liam and Ruby who efficiently dealt with enquiries, assisted throughout the process of looking for the rental property and always followed through on every stage of the tenancy set up.

Kristine · 30 April 2023

★★★★★ 1/5

Google

Dreadful experience having to deal with these absolute compete and utter clowns. They are the sort of shoddy amateurish company that are very quick to make a sale and take your cash but when it comes to anything after sales related it’s get lost and good night. To bullet point the issues we had: . They rarely returned calls resulting in repeated time consuming calls back and then having to argue about who said what and when . They constantly offered every conceivable ‘excuse’ under the sun to avoid speaking to any tenant and when they did they then offered every other excuse to avoid having to do the job they are paid to do with again yet more constant contradictions and miscommunications and never a satisfactory resolution to any issue that was raised (an almost daily routine at one point) . Deposit withheld for weeks almost months on end with excuse after excuse as to the reason for the delay then deductions made without proper and prior explanation other than a chance to counter offer which was barely taken into account . They will charge for just about anything single solitary thing they can find so if you leave a property and want your deposit back the best thing to do is to simply not live in the property in the first place!! . Mould found and videoed everywhere in the property was never dealt with even after many repeated calls and emails to get it sorted out. They were simply just not interested to resolve it even if it became a health issue which it absolutely was. . Shocking WiFi connection issues were completely ignored which as university students in the current climate made things extremely difficult . One member of staff just laughed in our faces and patronised us when legitimate concerns and points of view were brought to her attention - totally unprofessional behaviour resembling that of a spoilt young school child All they had to do was communicate with the tenant make sure that any issues were amicably and fairly resolved and yet they failed at every opportunity. It’s simply astounding to me that companies like this think they can behave in this manner get away with it and survive just because they feel that they don’t have to bother as University students are a bunch of mugs who will just roll over and take it. Well believe me word does get around the camp fire pretty fast with existing customers never returning or recommending and potential new customers hearing such poor reports then thinking twice about renting through them and looking elsewhere - plenty more fish in the sea. May I suggest to you at Martin & Co that you all have a good long hard look at yourselves accept that you’re in the wrong change your ways and start acting in a professional way or you’ll all soon end up on JSA at this rate.

Jonybeam · 6 November 2022

★★★★★ 5/5

Google

Really good service, Jake and Liam handled my property and I had no issues at all. I had never rented a property out and they guided me through the process. Highly recommended!

Leon · 6 April 2026

★★★★★ 5/5

Google

Me and my partner Max are incredibly impressed with the service we’ve received. Liam was the one who mainly dealt with us and he really looked after us. He spoke kindly to us, helped us with what we needed and treated us like human beings, despite other letting agencies letting us down in this regard. Lovely to deal with and couldn’t ask for better!

Daisy · 30 October 2022

★★★★★ 5/5

Google

Thanks to Ruby and Liam for all there good work in arranging the viewing and letting of our new rental property

Brian · 4 April 2025

★★★★★ 5/5

Google

I have rented my property through Martin and Co in Falmouth for almost 2 years now, and have also subsequently sold the property with them. The service from all the team has been exemplary throughout; very responsive, professional and ultimately - most importantly - trustworthy. Can’t recommend them highly enough. Special thanks to Verity and Jon for progressing the sale so quickly and clearly in a busy and challenging market.PositiveResponsiveness, Quality, Professionalism, Value

Andrew · 25 June 2021

★★★★★ 5/5

Google

I would like to give praise to Liam specifically for the best service he had provided to me Outstanding.. he explained everything in detail and has been so helpful..thank you Liam

Nobuhle · 16 November 2024

★★★★★ 5/5

Google

We have as a family delt with Martin and co over a couple of years now and always found them very professional and ready to help with any issues that have arisen, recently we have had the need to engage their services again and sure enough there team was brilliant. Special thanks to Ruby Johnstone for her help and kindness.

Pieter · 24 February 2023

★★★★★ 5/5

Google

Moving home can always be daunting, especially if you haven’t been down that road for awhile, what with all the references and affordability checks but from start to finish through the whole process, Martin & Co made the process straight …

Jason · 13 January 2026

★★★★★ 5/5

Google

We were pleased with communication from Jake Thompson,who was quick with getting back to us regarding rent renewal

Emma · 10 July 2026

★★★★★ 5/5

Google

I have found all the staff at Martin and Co to be patient and helpful throughout the process of my moving to a new flat. No move is stress free and they have assisted me greatly , especially the online side of things. Thanks Ruby , Liam , Jake and everyone at the Falmouth Office.

Paul · 14 July 2023