Every review we hold for the Exmouth office, from every platform, shown as written. First names only.
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5/5
GoogleI am really pleased with the Exmouth team, they secured us a house very quickly and they are always here to help. Thank you Braydon, Bart and Matt for everything! I recommend Your move to everyone who is looking to rent.
Haruka Β· 22 June 2023
Agent replied Β· 21 June 2024
Dear Haruka - Thank you for the kind feedback, I will let the team know how happy you have been with their help.
Thanks again
Garry
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4/5
GoogleWe recently viewed a property with the agent Lewis Adkins from Exmouth office. He was on time, very polite, friendly and helpful. Returned my call very quickly. Garry Batten is very knowledgable and helpful. So far a good experience.
Lynda Β· 22 June 2023
Agent replied Β· 21 June 2024
Dear Lynda
Thank you for your kind review, I have passed on your comments to Lewis.
Many thanks
Garry
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5/5
GoogleJosh and esmae were simply amazing i had a couple issues but Josh solved it all and sorted it if I could give more than 5 stars I really would youβve genuinely made me so happy thank you again to the team thank you for being really patient with me as well
Sinead Β· 19 March 2025
Agent replied Β· 24 April 2025
Sinead, thank you for your kind review. We are very glad that we have managed to help and hope you enjoy your new home.
Josh, Lettings Manager
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5/5
GoogleI canβt thank Kat at Your Move Exmouth enough. She has been absolutely amazing and extremely helpful. I have absolute confidence in all she does. Thank you so much.
Anna Β· 23 January 2024
Agent replied Β· 21 June 2024
Thank you Anna for the kind words. Kat
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5/5
GoogleExcellent services,Mr Braydon ,he was my agent.He did a great job for me. I wanted to say a big thank to Mr Braydon . I am very thankful for your help, and Support you have given for me .I was really struggled to get rental house since 4months in exmouth.Finally he was helped me a lot .I am highly recommended Yourmove agency is the best agent to get property for rental house.May god bless you all the team .Thank you Mr Braydon β¦π
Bincy Β· 22 June 2022
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5/5
GoogleFantastic team at Emouth , always attentive and proffessional, i
have sold many properties with them and would not use anyone else.... the best i have found
Sean Β· 16 November 2025
Agent replied Β· 16 April 2026
Always a pleasure doing business with you Sean, door is always open whenever you need us. β¦ More
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5/5
GoogleJosh Gribble went above and beyond while helping me rent a home! From start to finish it was a pleasure to work with him and YourMove. Would highly reccomend!
John Β· 10 May 2025
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5/5
GoogleMany thanks to Braydon and team for all their help with letting our property.Excellent service,
Mr. Braydon, He was clarified my all the doubts and he did a great job for me. I am very thankful for your help.Good team work and service.
Thank you
Josy Β· 22 June 2022
Agent replied Β· 21 June 2024
Hi Josy
Thank you for the feedback, I will pass on your comments on to Braydon. Very much appreciated.
Garry
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5/5
GoogleKara from your move Exmouth has a wealth of experience and knowledge . She was professional , approachable and had very effective communication . We would 100% recommend her .
She is an asset to the business .
Lorraine Β· 14 July 2025
Agent replied Β· 9 October 2025
Hi Lorraine
Thank you for the kind comments which I will pass on to Kara.
Garry
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5/5
GoogleThey respond so quickly. They are good and genuine
Kudakwashe Β· 2 April 2026
Agent replied Β· 16 April 2026
Many thanks for your review of our lettings team.
Josh
Lettings Manager
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5/5
GoogleGarry and the team were amazing during the purchase of our new home. Garry went above and beyond to help us at all times, and was always friendly and professional. Thank you to the whole team at your move.PositiveResponsiveness, Quality, Professionalism, Value
Cameron Β· 22 June 2022
Agent replied Β· 21 June 2024
Hi Cam, thank you for the feedback. I hope you are both very happy in your new home. We are always here should you need us in the future. Many thanks Garry
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4/5
GoogleThere have been some difficulties during my renting period however Your Move were always very keen and quick to help and they always had solutions to any problem. Bart was especially helpful during the move from one house to another, finding a new property for myself and my partner extremely quickly and alleviating any issues that arose. I would definitely recommend Your Move to others based on their customer service and willingness to help!
Poppy Β· 22 June 2022
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5/5
GoogleThank you so much to Brayden and Bart for all your healp to find a renting flat. Your service was very excellent. Amazing experience was with Braydon.
Once again I am very thankful to all the team Your Move exmouth.
Joyce Β· 22 June 2022
Agent replied Β· 21 June 2024
Hi Joyce - Thank you for your comments, Garry
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5/5
GoogleKat has been brilliant with our moving process, daily communication, so helpful and nothing was too much of on ask.
Helen Β· 23 January 2024
Agent replied Β· 21 June 2024
Dear Helen it was a pleasure looking after you.
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5/5
GoogleGarry and his team did everything and more to enable our purchase with them, to finally complete. We can't thank them enough. They were very professional at all times. A big thank you from the Richard's !PositiveResponsiveness, Quality, Professionalism
Martin Β· 22 June 2022
Agent replied Β· 21 June 2024
Dear Mr and Mrs Richards, thank you for your comments and congratulations on finally completing a very difficult transaction. Once you have renovated the property, please do give my a call to come and have a look. many thanks Garry
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5/5
GoogleThank you so much to Gary and his team for all their help with the sale of our bungalow. Excellent service from start to completion. Gary was outstanding in his customer service. Efficient helpful and always in regular contact.
Lynda Β· 22 June 2022
Agent replied Β· 21 June 2024
Hi John and Linda, thank you for the kind review and fantastic hamper. Both very much appreciated. It was a pleasure working for you and we wish you all the best in the future.
Garry
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1/5
GoogleEfficient when youβre moving in to one of their rented properties, Iβll give them one star for that. When youβre moving out however, itβs the total opposite.
-We had no reply when we submitted our notice to leave except an automated email to advise that another department would be in touch. They never got in touch.
-Your Move didnβt inform our poor landlord that we were moving out, he found out from us just over a week before we vacated the property. That made for a very awkward conversation and neither of us should have been put in that position.
-They arranged several viewings and didnβt inform us until the day that they were happening - despite the fact that legally they are required to provide a minimum of 24 hours notice. When I queried this on the phone, I was nonchalantly advised that another member of staff βshouldβ have let us know. The woman I spoke to could not have sounded like she cared less if sheβd tried and provided no apology.
-We handed in the keys over two weeks ago and new tenants have moved into the property. Despite this, we are yet to hear anything about receiving our deposit back, which is over a thousand pounds. We emailed them to chase it and was told another department would be in touch. SUPRISE, they havenβt been in touch and we still donβt have our deposit. Itβs inexcusable.
I strongly do not recommend using Your Move, they are absolutely awful.NegativeResponsiveness, Quality, Professionalism
Michaela Β· 24 August 2020
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5/5
GoogleGarry and Josh were very professional and helpful during our purchase and went the βextra mileβ to ensure everything was moving in the right direction, their attention to detail is commendable. Many thanks.PositiveResponsiveness, Quality, Professionalism, Value
Peter Β· 24 August 2022
Agent replied Β· 21 June 2024
Thank you for your kind comments. If there is anything else than we can do to help, please do let us know. many thanks Garry.
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1/5
GoogleWhat a complete shame how things turned out with Yourmove. The staff were very friendly and helpful but the overall experience wasn't acceptable. When i moved in with Yourmove everything went well. First class service. However when I moved out and it was not a good experience. When you come to move out they get the property inspected to make sure its at the standard when moved in. If the landlord wouldn't like to do it then it is down to the tenant to pay for which is unfair. I don't see why its the tenants responsibility to pay for something that the landlord has requested.
I was told by a member of staff that if i move out early enough and return the keys then I will be entitled to some money back on my rent. So obviously I rushed everything and spent all weekend moving and cleaning so i could get as much back as possible. Surprise surprise I didn't get any money back and when i spoke to my landlord he said " Yourmove don't have the right to offer you any money back that is between Landlord and tenant.
Another problem was from the date i moved out to the date the house was inspected there was a few days gap. And i then find out that Yourmove had allowed the new tenants in the house to measure up with their kids. So now if they had brought in any dirt or damage i was responsible as they shouldn't of been let in the house until after the inspection.
When the inspection came back it was worded in such a way that it made it seem as if it was left in a bombsite. They also made a point of saying that there was leaves left in a garden path. I will add that this was October so you can expect to see some leaves on the ground. I was fortunate enough that my Landlord and I got on well and when he does his checks on the house he said from what he read he thought it was going to be a lot worse than what it was.
I had two cats also in the house and when you come to leave you have to have the house fumigated to make sure of no fleas. Which is understandable. What they then add is that they keep some of your deposit for 3 months in case of any fleas. Apparently if any fleas arrive in that time they then investigate to see where the fleas had come from. My advice is.... don't get it fumigated if you know your flea free as they keep hold of your money anyway. Make sure you don't forget about it either 3 months down the line as the landlord doesn't rush to send you the money back. As soon as your move get the chance to abandon you they will and leave you on your own.
Its a shame as i saw them be amazing and helpful but that's only because your giving them business. When you leave they really couldn't care less.
Richard Β· 22 June 2020
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5/5
GoogleFor me the Exmouth Lettings team of Kayley and Tia are exemplary. As landlords living far from our property the ladies are our eyes and ears and my husband and I trust them implicitly.
The Your Move Exmouth team have been fully managing our property for almost 12 years now and we do not hesitate in recommending them for a five star service and treatment, with us, with our tenants and with the wider Your Move team.
Thank you Exmouth... and may we all shine in 2020....
Kindest Regards to you and the team from me and my family
Cheryl Godfrey-Ross
Cheryl Β· 22 June 2020
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5/5
GoogleVery good knowledge of local market. Efficient and kept me informed of progress throughout the letting process
Charles Β· 16 November 2025
Agent replied Β· 16 April 2026
Hi Charles
Thank you for the feedback, I will pass this on to the lettings team. β¦ More
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5/5
GoogleIt was a straightforward process. Very quick progress and Matthew was very helpful in getting through it . Thank you Your move team Exmouth.
Nithin Β· 22 June 2023
Agent replied Β· 21 June 2024
Thank you for your review, I will pass this on to Matt and if you need any further help in the future, please do get in touch.
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5/5
GoogleVery helpful and responsive.
Ben Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you for your review of our rental service Ben.
Josh
Lettings Manager
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5/5
GoogleI have recently been in touch with your move to set up rented accommodation for my brother in law. I can honestly say it was the most easiest, stress free process. All done online and only a total of 10 mins spent in the branch. I have a 1 year old and run a nail salon so time management is crustal and Kayley was absolutely fantastic dealing with everything for me to fit around my busy schedule. Canβt recommend them enough. The house is spotless, tea, coffee, milk and biscuits all left on arrival in the kitchen. I give them 10/10 well done π x
Emma Β· 23 June 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.