Every review we hold for the Exmouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSuperb service!
I initially met Bart when I called in to discuss rental/sale of my vacant property. Bart and Gary both discussed options with me and offered straight, honest advice when they both came to view the property.
Bart called me with news of a new tenancy and both he and Braydon worked hard to complete this swiftly.
I am grateful to the professional service that the overall team offered and to both Bart and Braydon for their support.
Tim · 22 June 2022
Agent replied · 21 June 2024
Hi Tim
Thank you for the kind words and review. I have passed on your comments to both Bart and Braydon.
Many thanks
Garry
★★★★★ 5/5
GoogleHannah is super helpful and professional, couldn’t have asked for a better service. She was happy to answer all of my questions and was really helpful!PositiveResponsiveness, Quality, Professionalism, Value
Alice · 22 June 2022
Agent replied · 21 June 2024
Thank you for the kind feedback, I will let Hannah know that you have sent in great feedback. All the best and a Merry Christmas Garry
★★★★★ 5/5
GoogleTia and the team have been very professional throughout the whole process. They have kept me informed at every step and always returned my calls. They have arranged all the checks and inspections. Full Marks.PositiveProfessionalism
Steve · 22 June 2021
Agent replied · 21 June 2024
Thanks for the feedback Steve.
★★★★★ 5/5
GoogleAround middle of December, I went to visit Your Move Exmouth with my friend looking for a flat to rent.
We were greeted by Molly who then showed us the flat available on the same day.
Three weeks after, I have moved into my new flat with the help of Tia.
Many thanks for Molly and Tia and the whole YourMove team for the quick response and action.
Definitely will recommend to others.
Yours sincerely
Faz
Fazrin · 22 June 2022
Agent replied · 21 June 2024
Hi Faz, thank you for your kind comments. Good luck in your new home, I'm sure you will be happy there. Many thanks Garry
★★★★★ 5/5
GoogleHannah and Molly were both very helpful and allowed us a very smooth and quick moving process. Very impressed with how stress-free and fast it was.PositiveResponsiveness, Professionalism
Molly · 22 June 2022
Agent replied · 21 June 2024
Hi Molly, I hope you are enjoying your new home. Many thanks for the feedback.
★★★★★ 5/5
GoogleMolly, Tia and the whole team were just fantastic in helping me to rent a flat in Exmouth.
This is my first rental for about 40 years and they went beyond a call of duty to accommodate
all my queries and uncertainties with a lot of patience and good humour. Highly recommended and a real pleasure to deal with. If there were more stars I would definitely give them at least 11.PositiveResponsiveness, Quality, Professionalism, Value
Teresa · 22 June 2022
Agent replied · 21 June 2024
Thank you for your lovely review, Teresa. We wish you all the best in your new home.
★★★★★ 5/5
GoogleKayley and Tia were very helpful along the way providing all the information I needed no matter what it was. They have emailed me back within a few hours with reassuring information that always would answer my questions. So kind to speak to on the phone and an easy process to getting my new flat! Everything was sorted within a week and my moving date is tomorrow!PositiveResponsiveness, Quality, Professionalism
Gracie · 22 June 2020
★★★★★ 5/5
GoogleJosh and Esamee did a fantastic job and were incredibly helpful throughout the letting process. They were highly responsive and supportive, making the experience much smoother for us.
Ahmed · 6 April 2025
Agent replied · 24 April 2025
Many thanks for the review Ahmed. We are looking forward to many years of helping you with your rental property.
Josh, Lettings Manager
★★★★★ 1/5
Google**** update to my last post i was asked not to leave a bad review if the landlord would take us without referencing due to the horrendous service provided throughout the process is that not a bribe?????? …
Carl · 16 November 2025
★★★★★ 5/5
GoogleBoth Hannah and Tia were extremely professional, friendly, quick to respond to any questions I had and overall made the move-in process very smooth.
Jacob · 22 June 2022
Agent replied · 21 June 2024
Thank you for your lovely review, Jacob. It was a pleasure helping you move into your new home.
★★★★★ 5/5
GoogleMolly and Tia were both always friendly and helpful. They were quick to answer questions and reply to emails and made the process easy.
Joshua · 22 June 2022
Agent replied · 21 June 2024
Thank you for the feedback, it was a pleasure helping you.
★★★★★ 5/5
GoogleI dealt with a lovely women called Molly, I was going through the process of trying to find a place to rent. Molly always updated me on new properties on the market and kept in contact with me. She made my property search so much easier and stress free. I highly recommend Molly at Your Move. Such brilliant service.PositiveResponsiveness, Quality, Professionalism, Value
Toby · 22 June 2021
★★★★★ 5/5
GoogleYour Move Exmouth have been excellent with the sale of my property from start to finish. They kept me updated throughout the process. A special shout out to Katie Smith who I have to say was professional committed and relentless with her support and communications to ensure that I had a smooth sale of my property. A real credit to Your Move and herself. Thank you.
Sean · 23 June 2019
★★★★★ 5/5
GoogleVery pro active team, who managed to rent out my house in 2 days. They did everything I asked for very quickly, giving me the results I wanted. I would definitely recommend them.
Lucy · 16 November 2025
★★★★★ 5/5
GoogleMany thanks to your move exmouth. A special mention for Gary and Kara, nothing was too much trouble for them and answered all queries quickly
Would highly recommend
Ben · 15 January 2025
Agent replied · 22 January 2025
Hi Ben
It was a pleasure helping you with your purchase. Thank you for your kind words.
Garry
★★★★★ 5/5
GoogleI have been working with Tia for a long time. I have always found her professional and trustworthy. When she deals with my house, I feel that she acts on my behalf and represents me. What is very important for me is trust and this is what I found in her. She is a real asset to her company. Thank you Tia
Anissa · 22 June 2020
★★★★★ 5/5
GoogleCannot thank Josh enough for helping us find a suitable tenant for my Cottage. He is professional, personable and I would thoroughly recommend using him.
Susan · 14 June 2024
★★★★★ 1/5
GoogleHello, just giving some feedback on service from a letting point of view. Found process very laborious. Had to continually chase agents about things. Sorting out contract taken ages! should only take 1-2 days to sort a contract (standard templates for these things). dealing with different people at the office all the time. contract lots of errors - no standard clause on notice period. would not recommend to a potential landlord looking to let their house quickly.
Debra · 23 March 2024
★★★★★ 1/5
GoogleI viewed a property with these people and I checked with them I had sufficient income, my pensions. I was informed that I was so I parted with £350. A week went by and nothing, so I phoned and was informed I had failed referencing, never happened in my life. I began dialogue with them asking for a report as I could not find any reference to a credit check on my Experian account. I had sufficient funds as I was given a mortgage shortly after,by Nationwide no problem. I never got satisfaction from Yourmove in Exmouth and was treated with indifference, they said I signed to acknowledge that the tenant fees were non refundable. I consider them to be dishonest and disreputable to put it mildly. They eventually returned £90 and said it was a gesture of goodwill, I never did get the report which supposedly said I failed and I do not believe it exists. Furthermore they did not even have the professionalism to notify me, they just stole my hard earned cash, bullies in my opinion.
Robert · 23 June 2019
Agent replied · 21 June 2024
Hi Mr Lamerton,
Thank you for your review. As stated at the time of your application in 2016, our reference system treated you fairly and a failed reference on the property will not affect your suitability to rent a property in the future. You were also sent your referencing report in a response to your Stage 1 complaint. We were very open about our fees for the reference and these fees are displayed in branches and are in line with trading standards. If you have any other concerns, please don’t hesitate to get back in touch. Kind regards, Your Move
★★★★★ 5/5
GoogleAfter the house we rented for six years was sold and facing homelessness we were lucky to meet Bart and Braydon. Who found us a sympathetic landlord. They both worked professionally and tirelessly to secure us a new home in beautiful Oterton Devon. Can't thank you both enough for your sterling efforts.
Spencer · 22 June 2023
Agent replied · 21 June 2024
Hi Spencer, thank you for the review, I have passed it on to the team.
★★★★★ 5/5
GoogleGarry recently assisted me with the purchase of a flat in Exmouth. Quite a few things went wrong and he was very helpful and supportive. The customer service he provided was definitely above and beyond what would be expected and made a big difference during a stressful process. Thank you!
Michelle · 22 June 2023
Agent replied · 21 June 2024
Hi Michelle
It was a pleasure working with you and thank you for your comments. I hope you enjoy your new home and a happy new year.
Garry
★★★★★ 5/5
GoogleMy wife and I had an unusual request and Your Move Exmouth stepped in to help. Many thanks to both Josh and Matt for your excellent response and for carrying out the check-out procedure at our flat in Exmouth.
Steve · 22 February 2024
Agent replied · 21 June 2024
Hi Steve
I have passed on your comments to Josh and Matt. Thank you for your kind words. We are more than happy you if needed.
Many thanks
Garry
Branch Manager
★★★★★ 5/5
GoogleFantastic estate agents! So friendly and very responsive to any issues, questions or problems. Managed our tenancies with attentiveness and personal care. Highly recommend, especially for students. Also huge thank you to Kayley, our star agent who we are so grateful to have and YourMove are lucky to employ!
Esme · 22 June 2021
★★★★★ 5/5
GoogleThe sales team at Your Move, Exmouth, where simply outstanding. They kept my partner and I update from the day our offer was accepted through to the day of completion. They answered all questions efficiently and professionally and kept us reassured throughout the whole process which was key for us, as first time buyers.PositiveResponsiveness, Quality, Professionalism
Fleur · 24 August 2022
Agent replied · 21 June 2024
Thank you both for your help with the progression of this sale. If you need any help in the future please feel free to contact us. All the best Garry and the team.
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