Your Move Exmouth reviews

★★★★★ 5/5

Google

The sales team at Your Move, Exmouth, where simply outstanding. They kept my partner and I update from the day our offer was accepted through to the day of completion. They answered all questions efficiently and professionally and kept us reassured throughout the whole process which was key for us, as first time buyers.PositiveResponsiveness, Quality, Professionalism

Fleur · 24 August 2022

★★★★★ 5/5

Google

Highly recommend Kayley and Tia in the Lettings team. They are extremely helpful friendly and know the local market., Kayley has been very helpful in visiting the property and confirming what work needs to be done and then reviewing the completed work. I value her opinion and trust the team.

Lucy · 22 June 2020

★★★★★ 5/5

Google

Friendly efficient service. Answer calls and emails in a timely fashion. Nothing is too much trouble. Thank you guys.

Carl · 18 November 2024

★★★★★ 5/5

Google

Fantastic service from Gary and Hannah from viewing to purchase they couldn’t have made the transaction any easier. They kept us up to date at all time. Would recommend and use them again if and when the time comes. One of the best estate agents we have ever had tye pleasure of working with.

Simon · 22 June 2022

★★★★★ 5/5

Google

Kayley has been super helpful and friendly when arranging a viewing and was very clear about the paper work we needed to supply. If I had a question I could always call and get a response the same day. Thank you for your helpPositiveResponsiveness

Lucy · 22 June 2021

★★★★★ 5/5

Google

Me and my partner have used Your Move to see us through to the right home for us. Kayley was very informative, helpful and happy which really made things easier for us, couldn't of been happier with our decisions and the assistance of Kayley. Thank you.

Daniel · 22 June 2020

★★★★★ 5/5

Google

Excellent service from Garry and the entire team. Always available on the phone or email, highly professional, very helpful in tracking down the progress of the transaction and chasing the relevant parties when necessary. Very happy with the service, highly recommended.

Joanna · 22 June 2023

★★★★★ 5/5

Google

We had a difficult situation, selling a house after the death of our parents. The team at Exmouth, particularly Gary and Katie, acted with great professionalism and sensitivity to our circumstances and made the process as stess free and stright forward as possible in the circumstances.

Chris · 23 June 2019

★★★★★ 5/5

Google

I was a new member here and it was very difficult to get a rental house here.After that i registered in your move agency they helped me to get a rental house.I am really thankful to Braydon and Bartosz.Thank you so much

Martin · 22 June 2022

★★★★★ 5/5

Google

I cannot rate Garry, Katie and the team at Your Move highly enough. With their hard work, patience and diligence we were able to sell our very problematic flat with a very satisfactory conclusion for all concerned..

Joan · 23 June 2019

★★★★★ 5/5

Google

Excellent rental experience with Molly and Tia. They professionally dealt with my queries, concerns and immediately notified me as soon as suitable properties were found. Looking forward to continuing my business with Your move Exmouth, highly recommended. PositiveQuality, Professionalism

James · 22 June 2022

★★★★★ 5/5

Google

Awesome service from Braydon in the Exmouth branch. Sorted everything for me and helped me a lot as a first time tenant. Would happily go through Your Move again and I am happy to be using them currently.

Alex · 22 June 2022

★★★★★ 5/5

Google

Kayley and Tia were both excellent in helping me find the right rental in Exmouth. I had very specific requirements and they delivered. Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value

David · 22 June 2021

★★★★★ 5/5

Google

Garry and Josh made the sale of our house as stress-free as possible. We were kept informed and given advice throughout the process. Definitely would recommend.PositiveResponsiveness, Quality, Professionalism

Wendy · 22 June 2021

★★★★★ 5/5

Google

I recently dealt with Hannah in the lettings department and couldn't be happier with the friendly, efficient and professional way in which she assisted me with securing a rental property. Thanks Hannah!

Caroline · 22 June 2020

★★★★★ 1/5

Google

Where do I start with this supposed rated company..Having had them deal with renting our property while overseas and having a tenant leave our property damaged and with unpaid bills in April,here we are August back in the country still having to chase our claim of deposit! They have been unhelpful to say the least never returning our phone messages or emails which we left on numerous occasions absolute disgrace!..PLEASE BE WARNED if you are thinking of using this company and branch for rentals.

Richard · 22 June 2020

★★★★★ 1/5

Google

What can I say about this awful estate agent, well, plenty actually. Having been a student for 5 years and dealt with plenty of letting agents I can say confidently that Your-Move managed to be far far worse than any student letting agent - which is impressive. I was lied to when viewing the property. The property was in major disrepair and all I was told by multiple Your-Move employees was "sorry but the landlord is our client and we act in their best interests". No due care and attention is placed on tenants. Which you would find odd being that their fees are extortionate. I have recently taken their landlord to court and won - it was mentioned that the letting agents role in this case was unimpressive to say the least. I wouldn't sell, rent or even consider working with your-move or any of the countrywide agents of which they are part. The agent is now being reported to trading standards over the tactics they use to encourage tenants into flats - mainly the false promises.

Mark · 22 June 2020

★★★★★ 5/5

Google

Kayley was extremely friendly and professional. Clearly knew the property and surronding area, whilst willing to get us the best value for money. Couldn't ask for anything more.PositiveResponsiveness, Professionalism, Value

Matthew · 22 June 2020

★★★★★ 5/5

Google

Excellent communication and the staff couldn't be anymore friendly and helpful, particularly Kayley Stoneman. Customer service skills of the highest order and couldn't recommend the Your Move Exmouth team more!

Jay · 22 June 2020

★★★★★ 1/5

Google

If you like being lied to and miss lead, Your Move is definitely for you! I am terribly disappointed with the service I have received. The girls dealing with leasing my property were friendly and professional, I don't want to take that away from them. However, given incorrect information, intentionally or not. It has left a bad impression. I am a big believer that if you can make things right after any negative situation in any business, you will come out with some credibility. Unfortunately this hasn't happened. My first dealing with an estate agent has confirmed the stereotype! The tenants that are now in my flat approached me before they viewed the property and I let Your Move keep them!! They are happy, they have their paycheck. They don't care about you. Definitely do your research, there are plenty of other agencies out there.

Jonathan · 23 June 2019

★★★★★ 5/5

Google

Tia and Molly were always friendly and helpful. They kept in contact throughout the entire process and assisted with all questions and queries quickly.

Daniel&Carrie · 22 June 2021

★★★★★ 5/5

Google

Would highly recommend Your Move, especially Josh. He was extremely helpful and kept me informed throughout the whole process, making it stress free.

Natalie · 22 June 2021

★★★★★ 5/5

Google

Molly is an excellent letting manager, she made the letting process so simple.PositiveProfessionalism

Oluwaseun · 22 June 2022

★★★★★ 5/5

Google

Amazing experience with Bradon today. He certainly went the extra mile for our physical/ virtual viewing. Forever grateful for the service and help to facilitate our move to Devon

BEV · 22 June 2022