Winkworth Exeter reviews

★★★★★ 1/5

Yell

DO NOT USE THIS COMPANY

They charged us £135 each to check our references and then refused to chase them up themselves, emailing myself and the other housemates to chase them up for Solo so basically expected us to do the job we just paid £135 for them to do! The emails were unfriendly and made me feel uncomfortableThey were not prepared for my arrival after informing them of my move in date, no keys were ready and no inventory was done at allThe other housemates that were moving in at the same time were made to wait weeks to begin their tennancy as Solo had not done the nessesary work then Solo expected them to pay rent for the time they had been waiting!It took months for our contract to arrive and although a 3 month contract was agreed, a year contract arrived and was expected to be signedWhen we left we were presented with another fee to leave although we had to do all the work to find our replacements and we had not signed anything stating we needed to pay a fee to leaveWhen we left it took several visits and even more phone calls to get our deposit back, we were lied to constantly and told they had sent emails which never arrived and we would be called back which never happenedEven when we were leaving Solo tried desperately to money grab from our deposits by saying we owed an extra day or two due to one of the agents coming to the property earlier in the day we were moving without informing us at all, then saying as all our things wern't moved at that point we owe them money!Please, please save yourself hasstel and pick someone else, we are with an amazing agents now and are very happy - there are some great ones out there. Happy hunting :)

P001 · 25 November 2012

★★★★★ 5/5

Google

I have rented a property from Winkworth for many years and had a really great experience with them. All the staff is very friendly and helpful, we have built a very good relationship over the years. They have not just acted on behalf of the landlord but also supported us as tenants. They always acted promptly and precisely. I highly recomend them

Sipos · 15 July 2022

★★★★★ 5/5

Google

We have recently rented a property through the Exeter office and had the pleasure of dealing with Sammi and Jasmine. Sammi mainly dealt with our rental and has been an absolute super star! she always answered our queries extremely quickly and has mde the whole process really easy! Would 100% recommend using this team

Tracy · 25 April 2023

★★★★★ 5/5

Google

Great service and help selling my house from these guys. Very smooth. Big thanks to Simon, Tom, Christine and the rest of the team. Will definitely recommend and use again.

Phil · 8 July 2017

★★★★★ 5/5

Google

I first moved to the UK from Japan and they are very helpful with things I don't understand about the flat. They were also very quick to help me with any matters in the house that needed repairing. They are very helpful!

伊藤厚憲 · 16 February 2024

★★★★★ 5/5

Google

The staff at Winkworths are a delight. I have only used them for many years now and I am very happy with the excellent tenants they find, the rents they achieve and the advice they give in abiding by the regulations affecting landlords.

Charles · 30 July 2019

★★★★★ 5/5

Google

I am so delighted to have sold my rental property. I cannot fault Winkworth from start to finish they were professional, efficient and took the stress out of the selling process. I will certainly be recommending them and using them in the future.

Samantha · 30 July 2019

★★★★★ 5/5

Google

The team at Winkworths have all been GREAT. Prompt, polite, professional. So far, they have acted upon every query to resolve it as quickly as possible, which is such a relief when house moving. Feels like we are in good hands.

Penny · 28 March 2020

★★★★★ 5/5

Google

Excellent and professional service from the entire team. My flat was rented at the full asking price within a few weeks to some really good quality tenants. Overall, I couldn't fault the team. thanksPositiveResponsiveness, Professionalism, Value

Ryan · 22 June 2021

★★★★★ 5/5

Google

Winkworth manages some Exeter properties for me and I find their approach and professionalism excellent and hassle free. They provide great assurance to me which is important as I do not live locally. I highly recommend them.

Alan · 19 March 2021

★★★★★ 5/5

Google

I would recommend using Winkworths if you are looking for an agent to rent out your property. Mica and Natalie are extremely efficient and helpful and very nice to deal with, they also reply to emails in a prompt manner. Excellent service.

Gill · 30 July 2019

★★★★★ 5/5

Google

Emily helped me secure an amazing flat with a great patience and customer services throughout the process. Excellent communication and professional at all times. Thank you so much.

Simon · 23 September 2024

★★★★★ 5/5

Google

Incredible service from these guys. Helpful informative and friendly. You really do get that personal touch which has gone out of fashion with most other companies. 👍 …

Julian · 24 June 2022

★★★★★ 5/5

Google

My experience with the Winkworth team in Exeter was excellent. They are a very professional team and It was a pleasure doing business with them.

Haydn · 30 July 2019

★★★★★ 5/5

Google

Winkworth has been a very pleasant and professional company to have worked with, holding my hand through the process of becoming a landlord for the first time. A particular shout out for Mica, who has been a pleasure to deal with.

Paul · 30 July 2019

★★★★★ 5/5

Google

Thank you Mica for being an absolute gem! You let our house out so well each and every time and wouldn't use anyone else! :)

Tatiana · 8 July 2019

★★★★★ 5/5

Google

I am in the beginning stages of selling my Exeter home. From the initial call and meeting my agent, Matthew Ewings, the experience has been excellent - he is highly motivated, efficient and helpful. I was recommended to use Winkworth by a friend who was very happy with their services and I can now see why.

Charlotte · 12 November 2022

★★★★★ 5/5

Google

We have used Winkworth for 2 house sales and 1 house purchase in the last 6 years, so have an excellent relationship. The last sale was quite complex, though Winkworth went 'above and beyond' to help get it done. Thanks

Emily · 30 July 2019

★★★★★ 5/5

Google

I purchased a house in St Leonard’s through Winkworth. I found the team professional, efficient and always available to answer any questions at short notice no matter how big or small. A seamless house buying experience! Thank you!

Melissa · 8 February 2020

★★★★★ 5/5

Google

Simon, Natalie and all the team at Winkworth Estate Agents have always been 100% professional and prompt in all aspects; whilst at the same time still being able to give a personal touch, which I think is very rare. Many thanks for your sterling support and services. I look forward to many years of dealing with you in the future and I would recommend you without hesitation. Tony at A.J.S Services

Antony · 30 July 2019

★★★★★ 5/5

Google

I have worked with Winkworth for many years now, and they have always provided me with great investment purchase advice. Would definitely recommend for any Landlords!

Miles · 24 June 2022

★★★★★ 5/5

Google

“I have been working closely with Winkworth Lettings providing Energy Performance Certificates for their Clients. They manage to combine warm customer service with great organisational skills and attention to detail. It’s a pleasure to work with them.

Rob · 8 April 2020

★★★★★ 5/5

Google

Very helpful and friendly staff at the office and at viewings, helped me work viewings around my work schedule and were quick to answer any queries that I had.

Sarah · 25 July 2024

★★★★★ 5/5

Google

The office's dealings are good, especially the employee Jasmine. She is the best. She deals professionally, has high morals, and makes great efforts and assistance. Thank you very much.

Temo · 25 July 2024