5/5
TrustpilotSMART
SMART were the agents for the house we were buying and were constantly in contact and had great knowledge of the full chain. Quick responses to all emails and always available on the phone.
Trusted Agent profile · Exeter
Smart Estate Agent Exeter reviews
★★★★★
1,071 reviews across 3 platforms
10 Southernhay West Exeter, EX1 1JG
Smart Estate Agent's office in Exeter, at 10 Southernhay West Exeter, is rated 4.7 out of 5 across 1,071 reviews on three platforms, including 477 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.
477
Reviews on Google
This office
40
Reviews on Facebook
Business-wide
554
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Exeter office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotBoiler issue, sorted.
Had an issue in the house and contacted Nina. She responded and sent someone over instantly and it was sorted soon as. Super easy, quick and helpful 🙌🏾
5/5
TrustpilotA great service has saved us thousands!
Smart has helped us rent and sell houses saving us thousands in sale fees and rental management fees.We've always received a warm friendly service and know that they can be relied on to deal with any issues that may arise.Thanks SMART
5/5
GoogleThe team is very professional and supportive, responding to queries quite promptly.
5/5
TrustpilotGreat service on a house sale
Sold my house through Smart. Very good service from Lisa who did all she could to get the sale through as quickly as possible. Definitely recommend
5/5
GoogleLisa understands the market and is great to deal with. Nothing is too much trouble
5/5
GoogleA very professional and friendly service. Takes all the stress out of managing my property.
5/5
GoogleExcellent service from Jack. He is a lovely guy, friendly and knowledgeable. Definitely 5 stars!
5/5
TrustpilotSmart Way to Sell a Property
Great Service, Quick responses to communications and no trouble to show around potential purchases with the property sold within 2 weeks at the full asking price and at a fraction of the cost of a normal High Street estate agent.
1/5
GoogleWorse agency I've ever dealt with, had to call 10 times to ask for a video tour, to be finally told it was rented out, never receive a video.NegativeResponsiveness, Quality, Professionalism
4/5
Googleloved the way the agent conducted the viewing.. very cooperative and informative.
5/5
GoogleFriendly agent, answered all questions and applications forms sent promptly after viewing.
5/5
FacebookI really wish I had known Doug and Adam when I first bought my house. They really look after me and my property. With lots of feedback and excellent service. Thank you guys for being so patient with me! Highly recommended....
5/5
TrustpilotSuperb service
Superb service. Sold my property very quickly and followed up on everything right through to completion.Good professional team. I wouldn't hesitate to use them again. High recommend them.
5/5
GoogleTop class agengy with a first rate team running it.... Super people... Highly reccommended
5/5
Googlepleasant and warm atmosphere on a viewing )
5/5
GoogleReally helpful Exeter sales team. Always kept in touch and chased up our useless solicitors when we couldn't get hold of them. Highly recommend.PositiveResponsiveness
4/5
TrustpilotVery helpful and nice
Showed the property quickly and in detail. Was very nice and helpful.
5/5
TrustpilotSmart & Co: a smart move!!!!!
Smart & Co provided a simple and efficient service.Our move went smoothly and were always available when needed. The exiting service utilities could well learn a lesson.
5/5
TrustpilotSatisfied client
I would highly recommend Smart Estate Agents. Emily especially has sorted problems out for me in an extremely efficient and professional manner. Thank you Smart.
5/5
TrustpilotFlat viewing
Josh showed us around the flat, nice manors, easy to talk to and gave us all the information we needed. Couldn't ask for more.
5/5
TrustpilotVery impressed so far
We are very early on in the process but we've been very impressed with Emily from Smart, who has been great! She has been attentive, enthusiastic but not over-pushy. We are hoping everything goes smoothly from now on!
5/5
GoogleNot many properties got rent but the team there were very accommodating .
5/5
TrustpilotFriendly staff
Friendly staff, office open until good hours. Repairs done efficiently at good quality. My agent Adam always picks up the phone, he has even done his best to help with issues outside of his role. Would highly recommend!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Smart Estate Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Smart Estate Agent Exeter won ESTAS awards in one year, most recently 2025.
ESTAS winner in one year: 2025.
ESTAS awards by year, 2025
2025 1 Best in Postcode ESTAS 2025 winners
- Best in Postcode (1)ESTAS Best in Postcode 2025
- EX1 Lettings (Landlords & Tenants)
Source: ESTAS winners lists, as published, linked by year.
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Tell us what you need and we'll put you in touch. Smart Estate Agent hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Exeter.
Questions about Smart Estate Agent Exeter
Has Smart Estate Agent won any awards?
Yes. Smart Estate Agent won Trusted Agent in The Trusted Agent 2026 awards. It also won Best in Postcode (EX1) at the ESTAS 2025 awards.
