5/5
TrustpilotExcellent
Excellent, professional and friendly service. Smart have been one of the best estate agents I have ever dealt with. I couldn’t recommend them enough.
Trusted Agent profile · Exeter
Smart Estate Agent Exeter reviews
★★★★★
1,071 reviews across 3 platforms
10 Southernhay West Exeter, EX1 1JG
Smart Estate Agent's office in Exeter, at 10 Southernhay West Exeter, is rated 4.7 out of 5 across 1,071 reviews on three platforms, including 477 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.
477
Reviews on Google
This office
40
Reviews on Facebook
Business-wide
554
Reviews on Trustpilot
Business-wide
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Awards
The Trusted Agent 2026 results for Smart Estate Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Smart Estate Agent Exeter won ESTAS awards in one year, most recently 2025.
ESTAS winner in one year: 2025.
ESTAS awards by year, 2025
2025 1 Best in Postcode ESTAS 2025 winners
- Best in PostcodeESTAS Best in Postcode 2025: EX1, Lettings (Landlords & Tenants)
Source: ESTAS winners lists, as published, linked by year.
Reviews
Every review we hold for the Exeter office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleFantastic service from these estate agents. They make the whole process very simple for you and they are extremely friendly. Many thanks to all the staff especially to Steve for helping me with my application.
5/5
TrustpilotJack
Throughout the whole process I was guided by jack who made it simple and easy, couldn’t recommend enough. Thanks.
5/5
TrustpilotVery helpful and proactive service
Jack from Smart was super helpful and proactive. I received excellent customer service from the team. I would recommend this estate agent.
5/5
TrustpilotHappy customers
We sold our property with smart nearly 2 years ago... we had a hassle free experience, the house sold within a week for full asking price and we saved a fortune on agent fees 👍🏻
5/5
GoogleExcellent service provided by this company.
5/5
TrustpilotProperty viewing
Jack from Smart Estate Agent was really helpful. He was prompt and polite and answered all our questions about the property. Thank you.
5/5
TrustpilotThe estate agent Debbie…
The estate agent Debbie…. What a lovely lady. So professional, friendly and not at all pushy. Lovely to meet her.
5/5
TrustpilotProfessional and fair
I have been recently under a tenancy contract managed by Smart Estate Agent and I have received always a very professional and fair treatment.
5/5
GoogleA quality product with quality service to come with!
5/5
GoogleExcellent service received from Jack. Very polite and professional.
5/5
GoogleGood dealing with customer
5/5
FacebookReceived some great advice from Smart just before Christmas. Incredibly efficient and always available for us when we had questions. As soon as we're ready to list we'll 100% be instructing Smart. Thanks guys!
5/5
TrustpilotProfessional & prompt service
Professional & prompt service from Emily. Great communication between tenant & landlord.Reliable at solving any issues which may arise. Always available.
5/5
TrustpilotGreat viewing with Zoe.
Great viewing with Zoe.Very responsible agency!
5/5
TrustpilotDream Team
First time buyer and found the Smart team to be more than helpful! So important to have good support and they were just that! Efficiant, honest and a real pleasure to buy with!
5/5
TrustpilotLisa at Smart was more than helpful…
Lisa at Smart was more than helpful during the negotiating process. As first time buyers, she didn't confuse us with industry jargon and was very informative. We are days from completion. Thanks again!
5/5
TrustpilotFantastic service
Lisa and her colleagues have given us a great service throughout the process and the communication has been excellent. Would definitely recommend.
5/5
GoogleThanks for all your help Jack. Much appreciated!
5/5
GoogleExcellent professional service effected by friendly knowledgeable staff.
5/5
GoogleAmazing and friendly service always! Definitely would recommend!
5/5
GoogleProfessional agents. Made me feel very comfortable during my viewing and throughout the application process.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleCouldn't recommend Smart Estate Agents enough, they were so helpful and had the best prices around, you will not be disappointed by the level of service! A massive thanks to the team!
5/5
GoogleWe had Lisa help us with what will hopefully be the purchase of our first home. I cannot recommend her enough! So friendly and extremely helpful! Great customer service, so thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Smart Estate Agent Exeter
Has Smart Estate Agent won any awards?
Yes. Smart Estate Agent won Trusted Agent in The Trusted Agent 2026 awards. It also won Best in Postcode (EX1) at the ESTAS 2025 awards.
