5/5
GoogleProfessional and great communication skills to resolve issues arise.
Trusted Agent profile · Exeter
Smart Estate Agent Exeter reviews
★★★★★
1,071 reviews across 3 platforms
10 Southernhay West Exeter, EX1 1JG
Smart Estate Agent's office in Exeter, at 10 Southernhay West Exeter, is rated 4.7 out of 5 across 1,071 reviews on three platforms, including 477 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.
477
Reviews on Google
This office
40
Reviews on Facebook
Business-wide
554
Reviews on Trustpilot
Business-wide
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Awards
The Trusted Agent 2026 results for Smart Estate Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Smart Estate Agent Exeter won ESTAS awards in one year, most recently 2025.
ESTAS winner in one year: 2025.
ESTAS awards by year, 2025
2025 1 Best in Postcode ESTAS 2025 winners
- Best in PostcodeESTAS Best in Postcode 2025: EX1, Lettings (Landlords & Tenants)
Source: ESTAS winners lists, as published, linked by year.
Reviews
Every review we hold for the Exeter office, from every platform, shown as written. First names only.
Google5/5
TrustpilotNatasha always responds to my need…
Natasha always responds to my need immediately. Thank you so much for all your efforts. Appreciate all your help. Thank you.
5/5
TrustpilotFantastic tenant find service from Emily
I chose SMART for a tenant find service because of their price structure and it’s flexibility. I received an excellent service from Emily who was very efficient and friendly. I will definitely use them again.
5/5
TrustpilotExcellent professional service.
Excellent professional service.Property managers are readily available to discuss issues/problems and advise on the statutory issues regarding letting. Would recommend any new landlords to SMART
5/5
TrustpilotGold standard
Professional and helpful but very down-to-earth and friendly. The sort of person that helps give a company a good reputation.
5/5
TrustpilotSmart kept us informed
Smart were courteous at all times. Fantastic with viewings and keeping us informed of people's thoughts afterwards. Kept in touch during the sale and assisted to help it run smoothly. Couldn't fault them. And very reasonable fees
5/5
TrustpilotSmart Estate Agent Review
Josh has made the process of renting a property very smooth and easy and has also kept in excellent communication throughout.
1/5
TrustpilotVery poor in communication
Very poor in communication. Lied about the flat I was interested in and did not maintain any contact whilst problems were trying to be resolved. Will avoid this company at all costs.
5/5
GoogleFantastic team! Really supportive and useful when searching for our new home.
5/5
GoogleGreat service from Emily. Friendly, positive and reacted quickly to an issue.
5/5
GoogleEmily at Smart has been so helpful and I'd highly recommend her!
5/5
GoogleI dealt primarily with Kate and Kay, always helpful, prompt and polite.
5/5
TrustpilotMegan is the BEST
Megan patiently responded to my tedious and extensive questions about various properties and was particularly helpful and detailed in her responses!
5/5
TrustpilotYou really did a great job
You really did a great job, by showing us this great property, and doing the rest of the work so quickly. Thanks a lot.
5/5
TrustpilotQuick response
Nice staff (Carly Hulin), quick response, and more choices.
5/5
GoogleWhat a lovely girl very professional in her job well spoken
5/5
GoogleMr Jack Otoway provided me with a great and friendly experience.
5/5
GoogleDefinitely recommend Smart to anyone who is Renting/ Buying a property!
5/5
Trustpilotsuperb
Smart estate agents certainly know how to perform in a professional manner.a welcome change!
5/5
Trustpilotwe have just sold a property through…great service start to finish
we have just sold a property through smart, Lisa dealt with the marketing and selling of the property with in days very dedicated and professional lady wishing her and all at Smart the very best
5/5
Trustpilot21 Stafford Road
The real estate agent was very sincere and he was trying his best to explain about the property. I appreciate him for his effort.
5/5
TrustpilotCharlie helped me to rent a beutiful
Charlie helped me to rent a beutiful, renewed house. This house is totally I want to rent. She is one of the best agent.
5/5
TrustpilotA fantastic and enthusiastic agency
A fantastic and enthusiastic company to work with. All the staff are super friendly and always available to help. A forward-thinking approach to agency with a refreshing attitude. Highly recommend Smart!
5/5
TrustpilotExcellence welcoming spirit
Excellence welcoming spirit, swift to respond to every of my questions even as I am a new migrant in the country. I would recommend them to everyone.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Smart Estate Agent Exeter
Has Smart Estate Agent won any awards?
Yes. Smart Estate Agent won Trusted Agent in The Trusted Agent 2026 awards. It also won Best in Postcode (EX1) at the ESTAS 2025 awards.
