5/5
GoogleAbsolutely a great agency. Team outstanding and great service. top in Exeter
Trusted Agent profile · Exeter
Smart Estate Agent Exeter reviews
★★★★★
1,071 reviews across 3 platforms
10 Southernhay West Exeter, EX1 1JG
Smart Estate Agent's office in Exeter, at 10 Southernhay West Exeter, is rated 4.7 out of 5 across 1,071 reviews on three platforms, including 477 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.
477
Reviews on Google
This office
40
Reviews on Facebook
Business-wide
554
Reviews on Trustpilot
Business-wide
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Awards
The Trusted Agent 2026 results for Smart Estate Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Smart Estate Agent Exeter won ESTAS awards in one year, most recently 2025.
ESTAS winner in one year: 2025.
ESTAS awards by year, 2025
2025 1 Best in Postcode ESTAS 2025 winners
- Best in PostcodeESTAS Best in Postcode 2025: EX1, Lettings (Landlords & Tenants)
Source: ESTAS winners lists, as published, linked by year.
Reviews
Every review we hold for the Exeter office, from every platform, shown as written. First names only.
Google1/5
GoogleCannot stand the irritating flyering on cars, car park floor was covered in leaflets on a windy day.
5/5
GoogleSmart are the best out there for sure and what a polite proffesinal young man jack is thanks all
5/5
GoogleHad a wonderful viewing this morning with Sammy! She was friendly, helpful, and a lovely point of contact :)
5/5
TrustpilotAmy did a great job of explaining how…
Amy did a great job of explaining how things work and being the link between us and the property owners
5/5
FacebookI used smart to rent my property in exwick for 3 years. Can't fault the service both adam and Doug provide. they both dealt with any issue that occurred and provided a lot of advice as and when needed. Would definitely use again. Thanks again.
5/5
TrustpilotHave rented my property through Smart …
Have rented my property through Smart for a number of years and have experienced nothing but an excellent professional service. Also I would like to add Lisa did an excellent job in selling my property for the asking price in super quick time..... brilliant.
5/5
TrustpilotCharlie's diligent approach helped us…
Charlie's diligent approach helped us to get our house let in under weeks! She is professional, prompt and kept us well informed throughout the process. Thank you for all your help.
5/5
TrustpilotSmall but smart!
A small firm in terms of staff but very responsive and efficient in dealing with all matters. Our experience right from first contact about a rental property has been very good and we have been renting through them for more than a year now.
5/5
TrustpilotTop rate service.
Top rate service with excellent personal commitment in the valuation and viewings of the propertyVery efficient communications carried out with speed and detail either by email, website or mobile (my own Web page a brilliant concept )Extremely competitive finicial options to sell my house
5/5
TrustpilotDifficult international move
Had a very difficult international move with possessions going into storage. No easy organisation. Smart guys were excellent; so patient with frequently changing situation and supportive throughout. Without them don't think I'd ever have completed. Well done, Smart. You really know what you're doing.
5/5
TrustpilotAmazing service, thanks Megan!
Megan showed us around a couple of flats and was always very approachable and welcoming. She was very helpful and chatty and made the experience overall very enjoyable. :)
5/5
TrustpilotSmiley and friendly agent
Smiley and friendly agent. Answered all my questions and promptly sent me the relevant application forms.
5/5
TrustpilotThey've always done their best for…
They've always done their best for tenants, very prompt with repairs and any problems that have arisen
5/5
GoogleAmelia has sorted a problem with the drains super quickly and efficiently and kept in constant communication
5/5
GoogleI've had the most contact with Sammy Jones who provided me with excellent help throughout my tenancy.
5/5
TrustpilotAmelia Bess service is very good and…
Amelia Bess service is very good and helpful. I will always work with you. Thanks.
5/5
TrustpilotThe service from Smart staff is great
The service from Smart staff is great, They always come back to me,Very polite and professional
4/5
TrustpilotGood Team to deal with
Lisa and her Team were approachable and helpful, courteous and kind. Very accommodating with arranging visits to the proposed property, giving good response to questions and being good communicators.
5/5
TrustpilotFrom start to finish amazing Rob,Mitch…
From start to finish amazing Rob,Mitch and Lisa fantastic even when paid upfront still the best service ever. Would highly recommend.Through all the coronavirus kept in touch and fully committed. Thank you Smart Estate Agents 😊
5/5
GoogleSmart have been great, above and beyond the call of duty, to the point where Lisa goes round early before a viewing to shift my teenagers out of bed and make sure the house is in order !!! Fantastic 😊 …
5/5
GoogleSMART were really helpful and friendly.
5/5
GoogleAn absolute pleasure to deal with you guys! Thank you for the incredible service 🙏🏻 …
5/5
GoogleGreat dealing with Jack Ottaway, fantastic customer service and a breath of fresh air. Thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Smart Estate Agent Exeter
Has Smart Estate Agent won any awards?
Yes. Smart Estate Agent won Trusted Agent in The Trusted Agent 2026 awards. It also won Best in Postcode (EX1) at the ESTAS 2025 awards.
