5/5
TrustpilotGenuinely great service
Very good workKeep it up
Trusted Agent profile Β· Exeter
Smart Estate Agent Exeter reviews
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1,071 reviews across 3 platforms
10 Southernhay West Exeter, EX1 1JG
Smart Estate Agent's office in Exeter, at 10 Southernhay West Exeter, is rated 4.7 out of 5 across 1,071 reviews on three platforms, including 477 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.
477
Reviews on Google
This office
40
Reviews on Facebook
Business-wide
554
Reviews on Trustpilot
Business-wide
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Smart Estate Agent hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Exeter.
Awards
The Trusted Agent 2026 results for Smart Estate Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Smart Estate Agent Exeter won ESTAS awards in one year, most recently 2025.
ESTAS winner in one year: 2025.
ESTAS awards by year, 2025 to 2025
2025 1 Best in Postcode ESTAS 2025 winners
- Best in PostcodeESTAS Best in Postcode 2025: EX1, Lettings (Landlords & Tenants)
Source: ESTAS winners lists, as published, linked by year.
Reviews
Every review we hold for the Exeter office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleReally pleased with the service received from Smart Estate agents. The whole process end to end was really smooth, which is what you need when moving. Have already recommended.
5/5
GoogleLisa at SMART has been really friendly and great at keeping us informed of progress. She has helped to take some of the pressure off the process, thank You!
1/5
TrustpilotThe Worst Estate Agents Imaginable
The property was not as advertised, service terrible, illegal practices. Only time I wouldn't p*ss on them is if they were on fire.
5/5
GoogleGreat Service from Jack!!
5/5
TrustpilotAbsolutely amazing
Absolutely amazing! Very professional, great time management, overall a very good viewing.
5/5
TrustpilotPinhoe Rd House Share
Had a very positive experience with the room viewing with Jack. Professional, efficient and friendly.
5/5
TrustpilotExcellent Service
Everything they did for us was exceptional, nothing too small or too big. I would highly recommend Smart Estate Agents to everyone, and we will be using them again
5/5
TrustpilotAbsolutely fantastic service from Emilyβ¦
Absolutely fantastic service from Emily at Smart Agents. Perfect tenants found within days of marketing the property. Quick response to my queries. Would highly recommend.
5/5
GoogleRob and Lisa are fab! Great attention to detail which is essential when in the stress of selling a house. Deffo use them again.
5/5
FacebookBeen working with smart for over a year in the commercial and residential space! And there advice and service is always right on π. I wouldn't go anywhere else
5/5
TrustpilotDont look anywhere else
Were great selling our property, good advice, friendly service, and provided a great service, with a good price structure. I would use them again and recommend them ....
5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. Our house sold in 10 days and I believe this was down to the excellent service provided by Smart. Definitely recommend Smart!
5/5
TrustpilotSuch an affordable way to sell your β¦
Such an affordable way to sell your home with no hidden fees. Unlike so many 'online' estate agents, Smart are local with a city centre office and staff.
5/5
Facebook5 star service, 5 star professionalism at an affordable price but above all 5 star super people who were always willing to go the extra mile. Thanks, guys :-)
5/5
TrustpilotHad a good experience viewing aβ¦
Had a good experience viewing a property with Jack, Very welcoming and friendly.
5/5
TrustpilotNice company compared to some fiascosβ¦
Nice company compared to some fiascos we have had in the past!Honesnt and up front
5/5
TrustpilotVery easy to deal with
From first contact they were very easy to deal with. I had an iossue with the washing machine which they sorted in a very timely time frame.
5/5
GoogleLisa gave us a 1st class service from start to finish. Would use Smart with Lisa as our agent again and again.
5/5
FacebookGave good advice which got me Β£15000 more for my property than another agent valued it at.They were also better priced when it came to their fees.
5/5
GoogleI have been using Smart for years and will continue to do so, even as the business has grown the quality of service has never dropped.
5/5
TrustpilotGreat all round
I arranged a viewing with Josh, who was punctual, professional and helpful.
1/5
GoogleUseless across the board.. Avoid at all costs!NegativeResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotBeen with Smart within 2 properties
Been with Smart within 2 properties. Love Smart as an estate agent, they are really helpful and want the best for their tenants and landlords
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Smart Estate Agent Exeter
Has Smart Estate Agent won any awards?
Yes. Smart Estate Agent won Trusted Agent in The Trusted Agent 2026 awards, and at the ESTAS 2025 awards, its most recent won Best in Postcode (EX1).
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Smart Estate Agent hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Exeter.
