Smart Estate Agent Exeter reviews

★★★★★ 5/5

Google

It was lovely meeting Katie Taylor during our viewing in one of your properties. She did an excellent job.Even accommodated us to get in since it was raining outside while we waited for our turn.

Jack · 15 March 2025

★★★★★ 5/5

Trustpilot

Amazing Experience ⭐️⭐️⭐️⭐️⭐️

Josh made the whole experience quick and easy, and was always communicating effectively with us to let us know of any update with our application. A huge thank you to Josh! 😃⭐️⭐️⭐️⭐️⭐️

Reece · 29 April 2022

★★★★★ 5/5

Trustpilot

Jack has been so helpful throughout the…

Jack has been so helpful throughout the leasing process. He responded to all of my inquiries very quickly and went above and beyond to help through every step. Amazing!!!

Abbie · 2 September 2022

★★★★★ 5/5

Google

Really friendly staff throughout the whole process & Amelia was super lovely and helpful on my move in day

Rachel · 27 July 2023

★★★★★ 5/5

Google

Amelia Evans was efficient, straight to the point, available and easy to deal with from the outset of the purchase.

Jennifer · 22 June 2023

★★★★★ 5/5

Google

Kay is always very efficient and helpful in dealing with problems on jobs etc. She is also friendly and courteous.

Denise · 22 June 2023

★★★★★ 5/5

Google

We had such an amazing experience with Smart estate agent. Both Adam and Kate are super friendly and helpful, easy to talk to and keeps in contact with you with each step and you don't wait long before you get a response. I have also seen that you are able to log all maintenance and requests digitally which makes everything so much easier. Would recommend them to all.

Jovan · 22 June 2023

★★★★★ 1/5

Trustpilot

Avoid these cowboys if you're renting

My daughter & partner rented a property managed by Smart. During their tenancy multiple problems arose which were ignored. Their staff lied without hesitation and it's no wonder landlords leave such positive reviews.Recently my daughter has been pursued by a scamming debt collection company who have erroneously linked her details to a British Gas supply in the property for 2 months after she left the property. British Gas probably sent a bill marked for "the Occupier", but the new tenants either didn't bother to pass the bill on to Smart, or if they did Smart because they don't keep any records don't know if they passed it on to the landlord.Such a fundamental process is clearly beyond the competence of these muppets. My daughter who is suffering with severe mental health issues now has to deal with legal threats regarding a debt she doesn't owe, but which is the responsibility of Smart/their landlord/new tenant. Let's see how Smart explain their processes to the Property Ombudsman when they have to respond to my daughter's official complaint.

St · 18 March 2022

★★★★★ 5/5

Trustpilot

Kay was keen and quick to sort out a…

Kay was keen and quick to sort out a transaction mistake I made and resolved the problem efficiently.

Dexter · 11 August 2023

★★★★★ 5/5

Google

We would highly recommend using Smart Estate Agents. The sales team pulled out all the stops for us, their vigor and speed got us through some challenges From valuation to exchange we received a clear, responsive, and personable service from everyone we interacted with at Smart Their web app is a convenient and easy way to track all your viewings, guage feedback and see stats about how your advert is doing online Highly recommended 👌PositiveResponsiveness, Quality, Professionalism, Value

Jonny · 22 June 2022

★★★★★ 5/5

Trustpilot

Nina has been great from start to finish.

I have nothing but compliments for Nina and everyone at Smart Estate Agents who help us find our new home. Nina showed us around and made sure our questions were answered and we had enough time to fully check everything out. The whole registering, referencing and moving process was then dealt with efficiently, swiftly and with a sense a genuine care. I would definitely recommend using Smart Estate Agents and Nina Savage has continued to keep us regularly informed and always been reachable and helpful.

Peter · 14 March 2022

★★★★★ 5/5

Google

Amelia Bess is very helpful, prompt and professional and sees things through till the end

Ojus · 25 October 2023

★★★★★ 1/5

Google

Avoid this agency at all costs. One of the worst estate agents I have come across. Very unprofessional with complete lack of communication.

Travel · 22 July 2025

★★★★★ 5/5

Trustpilot

Absolutely a pleasure

Having experienced Smart Estate agents as both a property owner and Tennant I can honestly say that it has been an absolute pleasure.The help and attention has been first class. Professional, friendly and most of all approachable. I would definitely recommend to anyone looking to rent ( particularly if you want to be respected as human being) to definitely use Smart as no problem is too small or large and is sorted out with great care in swift time. It's been a pleasure to write this review.Rob, Charlie,Josh ,Emily and the rest of the team a massive thank you and wish you all the best David Worrall

David · 3 March 2022

★★★★★ 5/5

Trustpilot

Smart have always been helpful

Smart have always been helpful and polite. We deal mostly with Kay Patmore and she has always been good to us. We've never had any issues with them, and any problems with the property have been dealt with promptly. Top marks.

Kg · 4 December 2024

★★★★★ 5/5

Trustpilot

Josh was very helpful and knowledgeable…

Josh was very helpful and knowledgeable and wait on time for the appointment. Would recommend to visit for SMART estate agent as it was quick and efficient and friendly.

Consumer · 11 July 2022

★★★★★ 5/5

Google

Smart Estate Agents have been extremely helpful with the purchase of my new home. Many thanks to Doug who kept me informed through out the whole process. I would highly recommend them to anyone who is thinking of putting their home on the market.

Sharon · 23 June 2018

★★★★★ 5/5

Trustpilot

5 Stars!

I was shown around a flat today by Josh. Josh was really lovely and gave me lots of information about the property and answered any questions I had. 5 Stars!

Amelia · 21 May 2022

★★★★★ 5/5

Trustpilot

Sammy was amazing throughout

Sammy was amazing throughout the whole process, very friendly, relatable and helpful. Glad that we had her as our agent

Ld · 27 May 2023

★★★★★ 5/5

Google

Jack was vey helpful on the phone. Polite and I’ll definitely be recommending. Thankyou for your help jack !

Kirsty · 22 June 2023

★★★★★ 5/5

Facebook

We use Smart for our rental property, and cannot rate them highly enough. They keep us well informed on the upkeep of our property and are always quick to answer any questions we have. Thanks to Adam and the team for all their hard work.

Olivia · 14 February 2017

★★★★★ 5/5

Trustpilot

Fantastic service from start to finish

Fantastic service from start to finish, great value for money. Lisa and Rob were always available if we had any questions about our sale. Chased the chain for us towards the end of the process so did everything we needed them to! Highly recommended.

Lynsey · 9 January 2018

★★★★★ 5/5

Trustpilot

Josh is one of the best agents I have…

Josh is one of the best agents I have ever met. His precise and concise explanation about the property are highly impressive. And his passion for the profession is remarkable. Definitely recommend!

Leung · 11 January 2022

★★★★★ 5/5

Trustpilot

Charlie is professional and friendly

Charlie is friendly, helpful and efficient. She kept us informed on progress of the paperwork etc. throughout. Very professional. Moving home can be stressful, but not this time! Thank you!

Rebecca · 14 April 2022