Every review we hold for the EXETER office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotIt was been great working with Knights…
It was been great working with Knights Plc for the purchase and sale of property.
They are very professional, and excellent in keeping on top of things and very pro active.
I worked with a number of Solicitors, and would definitely recommend Knights to anyone looking for hassle free sale or purchase of property.
Nicola and Waheeda are amazing and quite proactive in taking care of their clients.
Brijesh · 14 April 2026
Agent replied · 11 May 2026
Thanks for your review for Waheeda and Nicola and glad you had a hassle free move.
★★★★★ 5/5
TrustpilotProbate and selling of my late parents property
Brilliant with dealing with my late parents estate, and the selling of the property. Oliver Nelms and Rachael Burrows were brilliant in keeping us up to speed on everything
Customer · 30 January 2026
Agent replied · 9 October 2026
Handling an estate can be an emotional and overwhelming time, so it means a great deal to know that the team kept you fully informed and made things a little easier.
We really appreciate your feedback and are grateful you chose Knights to assist your family.
Rachael Burrows (Residential Property), Oliver Nelms (Private Client) York office.
★★★★★ 5/5
TrustpilotConveyancing Sheffield
Recently used the team Knights Sheffield for the sale and purchase of our home. Linda and Lauren went above and beyond at all times, dragging the rest of the change through to completion. Thank you 👏🏻👏🏻👏🏻
Scott · 24 November 2025
Agent replied · 25 November 2025
Thank you Scott. It was a pleasure to help with your sale and purchase. We really feel managing our capacity is key to providing a premium service where we can encourage others in chain for a swift completion. All in good time for the end of year now to enjoy your lovely new home.
Linda Gregory and Lauren Rose, Sheffield office.
★★★★★ 5/5
TrustpilotVery Efficient and Professional
We had a very professional service from Louise and Hannah. Everything went smooth sailing and will be happy to do business with Knights Professional Services again in our next projects.
Gilbert · 9 January 2026
Agent replied · 13 January 2026
Thank you Gilbert. Great to hear your experience was so positive. Thank you for your kind review.
Hannah Page and Louise Nunns. Brighton office.
★★★★★ 5/5
TrustpilotA massive thank you to Charlotte and…
A massive thank you to Charlotte and Lucy for helping us move into our first new build home through the part exchange service. It was as smooth a process as it could have been and this was down to their professionalism and knowledge. Thank you again!
Fiona · 6 August 2025
Agent replied · 16 August 2025
Thank you Fiona and family! We really enjoyed helping you buy your lovely brand new home. Wishing you all the best settling in and hope you enjoy it.
Charlotte Goodson and Lucy McKenna, New Homes South. Portsmouth.
★★★★★ 5/5
TrustpilotOutstanding
I use David and his team regularly for my work. They are simply brilliant. Twice this year, we have exchanged within 2 weeks. They are responsive and quick to deal with all matters. I really don't need to look elsewhere and would thoroughly recommend David Willis.
Jason · 15 May 2026
★★★★★ 5/5
TrustpilotExceptional and diligent
I cannot recommend Ian Peach, Samantha Kidd and the team at Knight's enough. I have had the privilege of having their support on 2 occasions in the last 18 months. Exceptional doesn't convey enough their support, diligence and hard work.
Neil · 2 October 2025
Agent replied · 4 October 2025
Thank you Neil. We really appreciate your time taken to leave such compliments. We are always here to help if you need us. Best wishes.
Ian Peach and Samantha Kidd, Portsmouth office.
★★★★★ 5/5
TrustpilotWe highly recommend Charlotte at Knights..
We highly recommend Charlotte at Knights. She was highly professional, excellent with communication and was extremely thorough in what was a complex house sale and very difficult to navigate. Our situation was so unique, she also helped us to get us in contact with other collegues who have been invaluable to our case. Charlotte was an amazing support and we cannot thank her enough for the time and energy she has given us.
Sanger · 18 September 2025
★★★★★ 5/5
TrustpilotI wanted to take a moment to express my…
I wanted to take a moment to express my sincere appreciation for the outstanding service provided by Knights during the recent purchase of our home.
From start to finish, Imran Dean demonstrated exceptional professionalism, efficiency, and attention to detail. Communication was clear and timely throughout the process, and every query was handled with patience and expertise. Despite the usual complexities of property transactions, he ensured everything progressed smoothly and kept us fully informed at every stage.
Isaac Peirson and Kelly Hulme in the Finance team were truly exceptional.
Their proactive approach and commitment to safeguarding our interests gave us complete confidence. We truly felt supported and reassured during what can often be a stressful experience.
I would highly recommend Knights to anyone seeking reliable, knowledgeable, and client-focused conveyancing services. Thank you for making this milestone such a positive experience!
Raja · 13 December 2025
Agent replied · 20 December 2025
Thank you Raja for such wonderful and complimentary feedback on the positive experience you had with Knights. We aim to provide the very best premium service every single time and your comments confirm exactly that. A pleasure for us to help and thank you for recognising the hard work our finance team also contribute.
Imran Dean, Ascot office.
★★★★★ 1/5
TrustpilotDo they even have a complaints team?
I made a complaint regarding two of their employees in July 2025. Received the auto response but no one ever bothered contacting me from the complaints team! Made a second one today (which had they addressed with the first, probably wouldn't have resulted in the second). They dont seem to respect respondents who self represent. At least in our experience so far. On the upside at least we are not paying their extortionate fees. Hopefully this review will get a response, unlike my complaint(s)...p.s. if they dont start corresponding professionally in line with SRA code of practice, I will certainly be referring to the Legal Ombudman.
Whether you are a client or a respondent, I urge not to use them and if you do and having a poor experience then refer it to legal Ombudsman if you receive a shoddy service.
Anthony · 8 December 2025
Agent replied · 11 December 2025
We are committed to dealing with client complaints in the correct manner. As you are not our client, our complaints process and onward recourse to the Legal Ombudsman is not available to you. This is only available to clients of our business.
Knights.
★★★★★ 5/5
TrustpilotExcellent service
Rachael and her team are professional and responsive. I am very impressed by their service and I highly recommend Knights!
Mrs · 19 March 2026
Agent replied · 27 March 2026
Thank you for your review, your comments have been passed to Rachael which are much appreciated.
★★★★★ 5/5
TrustpilotI’ve used Elisa Everitt at Knights…
I’ve used Elisa Everitt at Knights Professional for both the sale of a property and an unrelated purchase of my own home, and I couldn’t be more impressed. Having worked with her twice now, I can say with complete confidence that she is exceptionally efficient, reliable, and professional and when she was on annual leave, her colleague's were in the loop with the current situation and were equally as helpful. Throughout the entire process I felt completely in safe hands, Elisa handles everything with such care and competence that you can trust her wholeheartedly. I would recommend her without hesitation and will absolutely use her again in the future should the need arise.
Alison · 5 December 2025
Agent replied · 11 December 2025
Alison, thank you. This is genuinely very much appreciated and it would be a pleasure to help you again, anytime.
Elisa Everitt, Birmingham office.
★★★★★ 5/5
TrustpilotThis is the second time I have used…
This is the second time I have used Knights professional services Portsmouth team for conveyancing. The first was under the Coffin Mew brand 2020 to complete the purchase of residential property which was completed flawlessly and on-time. The great experience has been repeated in 2025 with a recent requirement for Redemption of Help to Buy which was done with first class advice & flawless completion by Amanda Paardekooper & Samantha Kidd. I thoroughly recommend Knights conveyancing services and look forward to engage with them on future transactions.
Thomas · 4 December 2025
Agent replied · 11 December 2025
We thank you very much Thomas for taking the time to leave a review of the first class service we provided. We would be delighted to receive a recommendation rom you and help you again in the future.
Amanda Paardekooper and Samantha Kidd, Portsmouth office.
★★★★★ 5/5
TrustpilotOutsander support
The service provided by Jodie and her team (at the Portsmouth branch) was outstanding. They could not have been more helpful in making our house purchase as easy as possible. They get top marks - 10/10!
Philip · 17 October 2025
Agent replied · 21 October 2025
Thanks Philip for your review. Great to read your comments on our service. We hope you are settling in nicely to your lovely new property. It was a pleasure to help you.
Jodie Coy, New Homes, Portsmouth office
★★★★★ 5/5
TrustpilotI highly recommend Knights solicitors
I highly recommend Knights solicitors. Ian Peach and his team couldn't have helped me more with my conveyancing. 1st class service in every respect. I wouldn't hesitate to use them again. Thank you Knights!
Russell · 4 November 2025
Agent replied · 7 November 2025
Thank you Russell. We are delighted to read your review of our service. We look forward to helping you again in the future.
Ian Peach, Portsmouth office.
★★★★★ 5/5
TrustpilotThank you for your professionalism
I wanted to express our thanks to Sally Peake and Louise Nunns for their time and support during the sale of our late father’s house. During what was a stressful time, their thoughtful, considered advice really helped. We so appreciated it. Thank-you.
Gillian · 13 August 2025
Agent replied · 16 August 2025
Thank you Gillian for choosing Knights to support you after during a sad time for your family. Your comments are very kind and appreciated.
Sally Peake and Louise Nunns, Brighton office.
★★★★★ 1/5
TrustpilotBeware! Poor professional conduct
If you are considering Knights for family law, then please consider another firm.
If you do use them and are allocated Mel Loxley, please ask for someone else.
Loxley represents my father in law in a divorce and has bled him dry. She continues to rack up enormous bills which he can't afford and has made him sign something which gives Knights first dibs on his divorce settlement which means he will end up with very little.
None of this would be my business except today Loxley wrote to a third party and made a series of false and defamatory allegations against me even thought I am not a party to proceedings. I'm aware that some lawyers use dirty tactics but this was a bit extreme. I will be following up Loxley's unprofessional conduct with her firm but quite frankly I am disgusted by her behaviour and it's not the first time she has pulled this sort of stunt.
Kuen · 30 July 2026
★★★★★ 5/5
TrustpilotOur sale was quite complicated .
Our sale was quite complicated as the bungalow had belonged to my late brother and my late sister in law and before the sale proceeds could be issued to the appropriate Will recipients, a deduction was needed to ensure expenses on our side were reimbursed. Sarah and her associates acted professionally and flexibly to ensure that post sale we did not have any further adjustments to recover.
Colin · 11 March 2026
Agent replied · 13 March 2026
Thank you for taking the time to share your experience. We really appreciate your kind words.
We understand that the circumstances surrounding your sale were sensitive and more complex than usual, and we’re pleased to hear that we were able to guide you through everything with professionalism and flexibility. Ensuring that all deductions and reimbursements were handled correctly, so that no further adjustments were needed after completion, is incredibly important, and we’re glad you felt supported throughout the process.
Your feedback means a great deal to us, and we’re grateful for the trust you placed in the team during such an important transaction. If you ever need assistance again in the future, we’re always here to help.
Sarah Murphy, Colchester office.
★★★★★ 5/5
TrustpilotKerianne Walker
The staff especially Kerianne were quick to respond to all my queries,consistently friendly and efficient. they kept me updated throughout the house purchase,making the entire process smooth clear and reassuring.
Wiebe · 5 December 2025
Agent replied · 11 December 2025
Thank you for your kinds words. A pleasure to hear of your experience.
Kerianne Walker, Weybridge office.
★★★★★ 5/5
TrustpilotRecommended
We had complicated sale with my mothers estate and Sam was very helpful with sage advice until finally we completed. Great communication and we always felt 'in the loop'. Thanks Sam
H-P · 25 November 2025
Agent replied · 28 November 2025
Thank you Mr Verhoeven. It is really important to us that you felt in the loop. We believe communication and direct access to us is key in building successful client relationships, especially when things are little more complicated than usual. We appreciate you sharing your feedback.
Sam Nolan, Beaconsfield office.
★★★★★ 5/5
TrustpilotExcellent Company.
My house purchase was seamless, with great communication and everything explained well. We felt very well looked after. Katrina and Louise were one hand daily and very good with comms. Would highly recommend.
Andy · 6 November 2025
Agent replied · 8 November 2025
Thank you Andy for your review of our service. We are pleased you found our service 5* and hope you are enjoying your new home. It would be a pleasure to receive a recommendation from you and help in the future.
Katrina Allen and Louise Nunns, Leeds office.
★★★★★ 5/5
TrustpilotHuge thank you to Kirsten and Ben for…
Huge thank you to Kirsten and Ben for making the whole process easy and smooth. We were both first time buyers and they were great with explaining what needed to be done and being very helpful along the way. Would highly recommend.
Lucy · 7 August 2025
Agent replied · 16 August 2025
We love helping first time buyers, it is a privilege for us to help you buy your very first property. Best wishes to you in your lovely new home Lucy.
Kirsten Wickham and Ben Jenden, New Homes South, Portsmouth
★★★★★ 5/5
TrustpilotWe really appreciate how promptly…
We really appreciate how promptly Charlotte Goodson responded to all our inquiries and how patient she was whenever we came back with questions about terms or parts of the process we didn’t fully understand. Thank you for always taking the time to explain everything clearly and in a way that was easy for us to understand.
We’re very grateful for all your help and support throughout the whole process.
Mihaela · 5 October 2026
★★★★★ 5/5
TrustpilotHuge thank you to Jamie Noel and Saskia…
Huge thank you to Jamie Noel and Saskia Gokani with the work they did for the purchase of my property. Very timely and professional service. Great communication throughout the whole process
CC · 17 November 2025
Agent replied · 19 November 2025
Thank you for taking the time to leave a lovely review. Communication is key so we are pleased to hear you felt it was great throughout. A pleasure to help and we hope you enjoy your new property.
Jamie Noel and Saskia Gokani, Oxford office.
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