Every review we hold for the EXETER office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAn exceptional, faultless and brilliant team effort!
I've dealt with a lot of solicitors and conveyancers in my years, and they've all been terrible. But my most recent experience with Knights was exceptional. They represented us for my jointly owned flat sale, in a long and uncooperative chain. The whole team navigated us safely through a relentless barrage of unreasonable challenges, delays, enquiries, and all the nonsense of property selling and buying. We felt protected and fully supported all the way by a brilliant team, all at a decent cost. They were thorough, diligent, and available at reasonable times, very responsive, and entirely knowledgeable, not only about conveyancing, but with my freehold management and how to answer enquiries legally and responsibly, and other unusual challenges we had. I'm planning another move this year and will definitely be instructing Knights again.
Jamsheed · 27 February 2026
Agent replied · 3 March 2026
Thank you so much for sharing such an outstanding review. We’re absolutely delighted to hear that your experience with Knights was exceptional, especially given your previous challenges with other firms.
Selling a jointly owned property within a long and uncooperative chain can be incredibly demanding, so it’s wonderful to know that our team was able to guide you through every stage with diligence, responsiveness, and a strong depth of knowledge. Your feedback about the support you received, from handling difficult enquiries to navigating freehold management matters, truly means a great deal to us.
We’re thrilled that you felt protected and fully supported throughout what can often be a stressful process, and we’re equally pleased that you found our service to be thorough, approachable, and offered at a fair cost.
We look forward to supporting you when the time comes on your next move.
Hannah Page, Emma Walker-D'Cruze, Louise Nunns and Saira Ali. Brighton office.
★★★★★ 5/5
TrustpilotHigh standard of service
Knights have carried out two separate transactions for us and both experiences have been fantastic.
The professionalism and dedication shown by Charlotte, Courteney and Tamara have all been outstanding in delivering a great service.. As a legal entity, the firm has proven that it holds great value in reaching a positive outcome for its clients, including a higher quality of care and humanity. Charlotte in particular has worked beyond the realms of her role by working outside of her office hours to help us during a difficult situation, she gave us confidence and constant reassurance throughout our transaction. Charlotte has exceeded our expectations and provided an exceptional service. The law firm has shown a great deal of ethical and moral values, a high standard of service and has etched itself into our lives. For any legal matters we will be using Knights only.
F · 25 February 2026
Agent replied · 26 February 2026
Thank you so much for taking the time to share this wonderful feedback. We are truly delighted to hear that both of your transactions with Knights have been such positive experiences.
We are thrilled to know that our professionalism, dedication and care made such a meaningful difference throughout your matters.
At Knights, we are committed to delivering the highest standard of service with integrity, compassion and a strong focus on achieving the best possible outcomes. Knowing that this has been reflected in your experience is incredibly rewarding for the whole team.
Thank you again for your trust and your kind words.
Charlotte Ridgway and Courteney Hobson Residential Property, Oxford office.
Tamara Fuller, Real Estate Investment, Oxford office.
★★★★★ 5/5
TrustpilotKnights Solicitors Property Conveyancing
From our first contact with Knights Solicitors they stressed that they would provide a high quality service for the sale of our property. They delivered fully on their promise and helped push through the sale in good time while providing us with constant updates. The solicitors ( Sarah-Louise Green and Rebecca Bolton ) were very responsive to any enquiries. You certainly pay a higher fee for using Knights but if you want a professional service that works hard to complete your property sale quickly then I would fully recommend using this Company's services.
Jane · 20 February 2026
Agent replied · 24 February 2026
Thank you for taking the time to share your experience. We’re delighted to hear that our team delivered on the high‑quality service we promise from the outset. It’s wonderful to know that the sale progressed efficiently and that you felt well‑informed throughout the process. We appreciate your comments regarding our fees, and we’re grateful that you recognised the value of a professional, proactive service focused on completing your sale as smoothly and quickly as possible. Your recommendation means a great deal to us.
Sarah-Louise Green and Becca Bolton, Chelmsford office.
★★★★★ 5/5
TrustpilotWe have been involved with Knights as executors of a will.
We have been involved with Knights since September 2025 as executors to a will. We had no previous experience in this capacity and were somewhat daunted by what we should need to do. Amanda Paardekooper undertook the conveyancing work in the sale of the property. She has given tremendous support, sound advice and guided us through the legal process. Communication at all stages has been excellent and has always been available to provide help whenever we have needed it. Further work is now in progress by Charlotte Cooper to complete the final stages as required. We would have absolutely no hesitation in recommending Knights and members of the team with whom we have had dealings. Brilliant service.
Mr/Mrs · 19 February 2026
Agent replied · 24 February 2026
Navigating a role that can feel daunting, especially for the first time, is something we’re always mindful of, and it’s wonderful to know our advice and communication helped make the process manageable for you.
We’re also delighted that Charlotte is now continuing the work with the same level of care and professionalism. Your kind comments about the service you’ve received mean a great deal to the whole team.
Thank you again for placing your trust in Knights. We truly value your recommendation and are glad to have been able to support you through such an important and sensitive process.
Amanda Paardekooper, Residential Property, Portsmouth office.
Charlotte Cooper, Private Client Team, Portsmouth office.
★★★★★ 2/5
TrustpilotHad a meeting via teams to discuss…
Had a meeting via teams to discuss updating/ new wills wasn’t told of a charge at beginning of meeting only at the end which we had no control over was told if we went ahead it would be a Fixed price of £2,000 or time spent which with vat which was still £1,300 or so but that’s not all then charge to sent letters out monthly?wouldn’t actually give a price which we thought to be to expensive don’t recommend anyone using this company as they are just out to make money knight plc.com kings hill west malling
Steven · 16 February 2026
Agent replied · 24 February 2026
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet expectations.
Our intention is always to explain all potential costs at the earliest possible stage so clients can make informed decisions. We apologise if this was not communicated clearly during your meeting.
Regarding the pricing options discussed, these reflect the complexity and level of legal work involved in preparing wills and any additional ongoing estate planning services.
Thank you again for your feedback, it helps us improve the service we provide.
Knights.
★★★★★ 5/5
TrustpilotEfficient and reliable
Quick responses within half a day. We were assigned a team of two people (Kirsten and Ben) so we always had someone on hand when the other was away from the office. Clear and helpful communication. The properties we were moving from and to were both in Oxfordshire while Knights' office is in Portsmouth, but this didn't seem to cause a problem.
My past experience with solicitors has been very hit and miss - Knights are one of the good ones and I wouldn't hesitate to recommend them to anyone.
Adam · 14 February 2026
Agent replied · 17 February 2026
Thank you very much for taking the time to share your experience. We’re delighted to hear that you found our service efficient and reliable throughout your move.
We are especially pleased to know that our quick responses and clear communication made a positive difference. We aim to ensure continuity and support at every stage, so it’s great to hear that having a dedicated team available whenever needed worked well for you.
We’re also glad that the distance between our office and your properties caused no disruption, providing seamless service, wherever our clients are based, is something we take pride in.
Your recommendation means a great deal, particularly given your past mixed experiences with solicitors. We’re grateful you chose us and pleased we could provide the level of service you deserved.
If you ever need assistance again in the future, we’ll be more than happy to help.
Kirsten Wickham, New Homes Portsmouth office.
★★★★★ 5/5
TrustpilotSplendid Job
As executor, I was charged with selling the house of a deceased estate. I was fortunate to be put into the hands of Rachael Billam who did a splendid job of looking after both the sale and me. She kept me informed at every stage, leading to a successful conclusion. Thanks Rachael.
Ian · 18 May 2026
★★★★★ 5/5
TrustpilotGreat advice and a pleasure to deal with
Hannah and the team have been great. They've been patient, kept us up to date, and provided professional yet pragmatic advice when required. Very straightforward to deal with, and they are nice people to work with!
Jan · 3 September 2026
★★★★★ 5/5
TrustpilotHuge thanks to Amanda and Samantha for…
Huge thanks to Amanda and Samantha for their support with the transfer of my property within tight timescales. Professional, great communication and extended a human touch, empathetic to my circumstances. Knights were recommended to me and didn’t let me down! Thank you
Carol · 12 November 2025
Agent replied · 18 November 2025
Thank you, Carol, for taking the time to share such positive feedback. We are delighted to hear we are able to support you through your transfer and our professionalism, communication and empathy made a real difference. We are grateful for your recommendation and pleased to have delivered the service you expected. Tank you once again for your kind words.
Amanda Paardekooper and Samantha Kidd, Portsmouth office.
★★★★★ 5/5
TrustpilotI cannot speak highly enough of Shivy…
I cannot speak highly enough of Shivy Patel. Shivy worked relentlessly for us throughout a complicated family law case.
Shivy was always on hand to advise and guide us through each process. Always keeping us involved and up to date every step.
I would have no hesitation in recommending Shivy Patel.
K · 21 May 2026
★★★★★ 5/5
TrustpilotCouldn't have asked for better
Couldn't have asked for better. Communication was excellent throughout, every progress enquiry was met with a quick, clear response, which made a real difference during what turned out to be a particularly tricky sale, with the Building Safety Act adding extra complications along the way. Kirsten, Shona, Reemin and the wider team were all consistently professional and helpful, and got us over the line with minimum fuss. Highly recommended
Matthew · 28 April 2026
Agent replied · 11 May 2026
Thanks for your review. The Building Safety Act is not straightforward but glad the team were able to guide you through the transcation so well.
★★★★★ 5/5
TrustpilotThank you to Associate Imran Dean
Thank you to Associate Imran Dean who has dealt with our conveyancing with professionalism, efficiency, patience and understanding. I recommend him very highly and will ask him to help us again in the future. Sandy, Ley Hill, Bucks.
Sandy · 16 December 2025
Agent replied · 17 December 2025
Sandy, thank you. It would be a pleasure to help you again, anytime.
Imran Dean, Ascot office.
★★★★★ 5/5
TrustpilotProperty Conveyancing
Sharon, Georgia and Philippa, not for the first time have provided an excellent service through the process of the sale of my property. Their communication is on point, keeping me updated on progress, reminding me about things that I need to do, never losing sight of the importance of the transaction for me the client. Very few property transactions are entirely hassle-free, but I always felt that the process of the transaction was in good hands.
Philip · 10 March 2026
Agent replied · 13 March 2026
Thank you so much for your wonderful feedback. We’re delighted to hear the team were able to provide you with such consistent and attentive support throughout your property sale.
Clear communication and keeping our clients informed at every stage are incredibly important to us, so it’s great to know you felt well‑supported and reassured during the process. Even when transactions have their inevitable challenges, our goal is always to make the experience as smooth and stress‑free as possible.
We truly appreciate you taking the time to share your experience, and we’re pleased that you felt your sale was in safe hands. If you ever need assistance in the future, we’re always here to help.
Sharon Jordan, Georgia Driver and Philippa Jacks. Nottingham ofice.
★★★★★ 5/5
TrustpilotI purchased a property with the help of…
I purchased a property with the help of Knights, the service was very smooth everything was taking care of for me by Ian Peach and he's team, they went above amd beyond throughout the whole process which seem effortless for me thanks to Knights, I will be using their services in future and would recommend them to anyone, very knowledgeable and great insight plus experience, by far the best solicitors I have had when buying a property
Patrick · 24 February 2026
Agent replied · 25 February 2026
Thank you so much for taking the time to share your experience. We’re delighted to hear that your property purchase went smoothly and that the team were able to support you throughout the entire process.
Going above and beyond for our clients is something we take great pride in, so it’s wonderful to know this made the journey feel effortless for you.
We look forward to assisting you again in the future.
Thank you once again for your kind words.
Ian Peach, Portsmouth office.
★★★★★ 5/5
TrustpilotExcellent service.
From buying a house to selling, Linda and her team supported us every step of the way. Excellent service, will definitely be recommending. Thanks!
Rhys · 2 April 2026
Agent replied · 10 April 2026
Thank you for taking the time to post such a lovely review for Linda and her team, they do work hard to provide an excellent service. Very much appreciated.
★★★★★ 5/5
TrustpilotI had an excellent experience
I had an excellent experience with Knights Solicitors and couldn’t recommend them highly enough. From start to finish, the service was professional, efficient, and reassuring. They took the time to explain everything clearly, kept me well informed throughout, and always responded promptly to any questions I had.
Their attention to detail and genuine commitment to achieving the best outcome made a stressful situation much easier to deal with. It’s clear they really care about their clients and take pride in their work. I would not hesitate to use Knights Solicitors again in the future and would confidently recommend them to anyone needing reliable legal support.
Jack · 20 January 2026
Agent replied · 23 January 2026
Thank you so much for your wonderful feedback. We’re delighted to hear that you had an excellent experience with Knights. Providing a professional, efficient, and reassuring service is something we take great pride in, and it’s great to know that you felt supported and well‑informed throughout your matter.
We’re especially pleased that our clear communication, attention to detail, and commitment to achieving the best outcome made a difficult situation easier for you. Your trust means a lot to us.
Thank you again for your recommendation. We’d be more than happy to assist you in the future should you ever need our support.
Shona Archer, New Homes, Portsmouth office.
★★★★★ 5/5
TrustpilotWe have just used Knights solicitors…
We have just used Knights solicitors Plc for the conveyancing on both the sale and purchase of our old and new homes. From start to finish the service we received was flawless. Rachael Billam and Lauren Rose were absolutely amazing. We accepted an offer on our property quite quickly and then struggled to find one for quite a few weeks, once we did they managed to turn around the conveyancing on our purchase in under six weeks, this meant remarkably that we were able to exchange even earlier than our buyers had anticipated. I think what made the whole experience much easier is that they were always contactable and dealt with queries almost immediately.
Mr · 22 August 2025
★★★★★ 1/5
TrustpilotFrom good service at Mundays to a…
From good service at Mundays to a deeply distressing experience with Knights
I was a satisfied Mundays client before Knights took over. My experience since has been appalling.
Despite my understanding that Cala would fund my legal fees, and Cala paying my replacement solicitors, Knights pursued me personally for disputed additional charges.
I complained in February 2025. Knights promised a final response by 7 April. I have received no substantive final determination.
I then discovered a County Court judgment through an enforcement notice, having received no claim papers. I am challenging it.
Disputed charges, an unresolved complaint and unexpected enforcement: a deeply distressing experience. I would not recommend Knights.
Justin · 13 September 2026
★★★★★ 5/5
TrustpilotWe would recommend Jamie, Susie, and Knights, whole-heartedly.
We have worked with Jamie Noel and Susie Preston in the Oxford office on 5 house purchases and 4 sales over the last 6 years, so we can speak pretty confidently about the level of service they provide!
Ben · 24 November 2025
Agent replied · 26 November 2025
Thanks Ben for your kind words. It is a pleasure to act on your behalf and we enjoy working with you. We look forward to the next one and would be delighted to accept a recommendation from you.
Jamie Noel and Susie Preston, Oxford office.
★★★★★ 1/5
TrustpilotSent nasty letter to me on behalf of landlord
Sent a letter to me on behalf of my landlord SNG threatening legal action for repair works that were delayed to be carried out even though the repair was already booked in.
Rathar than mediating, the law firm sent an unsigned letter threatening and intimidating me to comply which came across as coercive and unfair considering my health issues.
Though my landlord were in the wrong and later apologised for the letter, the apology should have come from the law firm for acting on false information from my landlord.
Still no apology from them.
Flower · 16 January 2026
Agent replied · 30 January 2026
We take all feedback seriously are committed to addressing concerns via the proper channels. As you are not our client, we are not sure which matter this relates to. Should you wish to discuss further, please contact enquiries@knightsplc.com with your full name and address the concern relates to and we can investigate and respond to you directly.
Knights.
★★★★★ 5/5
TrustpilotExceptional service
Georgia Driver was exceptional for both our house sale and purchase. Been out of the housing market for 30 plus years and Georgia and her team were on the ball throughout the entire 5 months. Very professional and efficient throughout and kept me updated 100% of the time. If it wasn't for Georgia's persistence in chasing things up, the chain would have been severely delayed. We're very appreciative of her support and I can't recommend her enough. Thank you.
Tim · 20 August 2025
★★★★★ 5/5
TrustpilotHad a very good second conveyancing…
Had a very good second conveyancing experience with partner Jamie Noel and paralegal Susie Preston. There were some complexities and Jamie handled these very professionally with a reasonable bill at the end. Always pleasant and responsive to deal with.
Kristin · 18 July 2026
★★★★★ 5/5
TrustpilotRachel Byles was extremely thorough and…
Rachel Byles was extremely thorough and detailed whilst helping me on a recent property purchase. Her communications were quick and straightforward. Overall, an extremely positive experience.
Joseph · 25 February 2026
Agent replied · 27 February 2026
Thank you so much for your lovely feedback. Clear and timely communication is something we pride ourselves on, and it’s great to know this made your experience a positive one.
If you need any further assistance in the future, we’re always here to help.
Rachel Byles, Stoke office.
★★★★★ 4/5
TrustpilotIt was been great working with Knights…
It was been great working with Knights Plc for the purchase and sale of property.
They are very professional, and excellent in keeping on top of things and very pro active.
I worked with a number of Solicitors, and would definitely recommend Knights to anyone looking for hassle free sale or purchase of property.
Nicola and Waheeda are amazing and quite proactive in taking care of their clients.
Brijesh · 14 April 2026
Agent replied · 11 May 2026
Thanks for your review for Waheeda and Nicola and glad you had a hassle free move.
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