Every review we hold for the EXETER office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe instructed Kirsten Wickham/Knights…
We instructed Kirsten Wickham/Knights to handle the purchase of new built home and found her to be very professional and easy to communicate with. Everything involving the purchase was explained very well, and she also spent a bit of time talking me through a few specific concerns I had in the early stages of the transaction. The prepared reports pre-exchange were very comprehensive, which I found really useful.
I would recommend Kirsten (and the team supporting her) to anyone who's looking for representation in a new built house purchase transaction. Thanks for the good work!
Dian · 14 April 2026
Agent replied · 11 May 2026
Thanks for your review, our new build team do their best to support clients through the process and we are glad they did it so well.
★★★★★ 5/5
TrustpilotHighly recommended!
Ian and his team were our solicitors for both the sale and purchase of 2 homes. I was very impressed with their service at every stage of the process, and they held our hands at every step of the way. Their professionalism and expertise must be commended, especially when dealing with very tricky solicitors on the other side of the transaction, and they helped to explain everything in layman's terms to me. I really cannot recommend Knights enough, and there is no doubt I would use them in the future. Many thanks for all your help.
Simon · 10 April 2026
Agent replied · 11 May 2026
What a great review and feedback for Ian and the team, it is much appreciated.
★★★★★ 5/5
TrustpilotWe were delighted with the service…
We were delighted with the service which we received from Amanda Paardekooper and her team. Using the Specialist Conveyancing service gave excellent results. The procedure was a fairly simple one, ie adding a name to our house Deeds. So pleased that Amanda gave us all the advice we needed, ensuring that we talked to the right people. Advice was given in a friendly, helpful manner and nothing was too much trouble throughout the whole experience. Needless to say, there was a delay in receiving the final documents, but we had been warned about this in advance! It was a real privilege to work with this team, and we heartily recommend the Specialist Conveyancing Service. Many thanks.
Mrs · 7 March 2026
Agent replied · 11 March 2026
Thank you so much for taking the time to share your experience.
Adding a name to the house deeds may be a straightforward process, but it’s wonderful to know that our guidance and clear communication helped everything feel smooth and well‑managed from start to finish. We’re especially pleased that you felt well‑informed about expected timescales.
Amanda Paardekooper, Portsmouth office.
★★★★★ 5/5
TrustpilotOutstanding Service from Angela Arnold and the Knights Team
Having used Knights for conveyancing on more than one occasion, I can say without hesitation that the service provided by Angela Arnold and her team has been exceptional every time.
Buying and selling property can often be stressful, but Angela brings a level of professionalism, organisation and reassurance that makes the entire process feel calm and well-managed. Communication is always clear and prompt, and you genuinely feel that everything is being handled carefully and proactively behind the scenes.
What really stands out is the sense that you are in completely safe hands. Angela consistently goes above and beyond to ensure every detail is taken care of, explaining things clearly, anticipating potential issues, and resolving matters efficiently. It’s rare to find professionals who combine such technical expertise with genuine reliability and trustworthiness.
Because of this, we have chosen to return to Knights again, and would do so without hesitation in the future. If you are looking for conveyancing solicitors who are professional, dependable and truly excellent at what they do, I would highly recommend Angela Arnold and the team at Knights.
Brandon · 5 March 2026
Agent replied · 11 March 2026
Thank you so much for taking the time to share such a thoughtful and detailed review. We’re truly delighted to hear that our team have consistently provided you with an exceptional conveyancing experience.
Buying or selling a property can indeed be stressful, and it’s wonderful to know that our professionalism, organisation, and calm, reassuring approach have helped make each transaction feel smooth and well‑managed. Clear communication and proactive support are at the heart of what we aim to deliver, so your feedback means a great deal.
Thank you again for your continued trust and for your strong recommendation. We look forward to supporting you in any future property matters.
Angela Arnold, Brighton office.
★★★★★ 5/5
TrustpilotFast resolution of complicated issue.
Hannah Page and her colleagues at Knights resolved a complicated deed transfer for my Father and I, in a very acceptable time frame.
At the very beginning, I was informed that Hannah was the 'specialist' in the kind of issues I would experience.
A visit to the Knights' office for a face-to-face meeting, where everything was explained, proved very useful.
I was then kept fully informed along the way so knew exactly where Knights were in the process, and if they were waiting for input from an external source.
Overall, very pleased with the service provided and will probably use Knights again.
In · 8 October 2026
★★★★★ 5/5
TrustpilotExtremely pleased with the service…
Extremely pleased with the service provided by Hannah Page and Louise Nunns. Our mum's sale took just 7 weeks and 1 day from the day the offer was made to completion! Both were extremely helpful in supporting us through the extra hoops of having to invoke mum's LPA for the first time; as well as guiding us through the whole sale being dealt with digitally - also a first for us. A huge thank you to both of you.
Mrs · 2 March 2026
Agent replied · 3 March 2026
Thank you so much for your wonderful feedback Alison.
We are thrilled to know how much you appreciated our support, especially in guiding you through using the LPA for the first time and navigating a fully digital sale process. It’s great to know we helped make everything as straightforward and stress‑free as possible.
Thank you again for taking the time to share your experience, and we wish you and your family all the very best.
Hannah Page and Louise Nunns, Brighton office.
★★★★★ 5/5
TrustpilotHigh recommendation for Knights residential team in Essex
I used the residential conveyancing team of Knights in Essex to sell my property. I dealt with Jasmin Patel and her associates Rebecca Bolton and Laura Finnigan. They provided an excellent service: sound legal advice with my queries answered accurately and rapidly. They negotiated robustly with the buyer’s solicitors under very challenging circumstances, gaining circumstantial damages when the buyer failed to complete the sale on time. I can highly recommend Knights as an efficient and diligent firm of solicitors
John · 22 February 2026
Agent replied · 24 February 2026
Your kind comments about their prompt advice, robust negotiation, and commitment, especially during challenging circumstances, are greatly appreciated.
We’re pleased that the team was able to secure a positive outcome for you, and it means a great deal to know you would highly recommend Knights.
Jasmin Patel, Laura Finnigan and Becca Bolton. Chelmsford and Colchester offices.
★★★★★ 5/5
TrustpilotFantastic, you get what you pay for
We cannot speak highly enough of Kate Herbert. Our house sales and purchase was meant to be straightforwards, it was anything but. from the very beginning Kate made the process simple and her responses were very quick, When things went wrong she was brilliant at finding solutions and helping us through. We believe that has we had another solicitor our purchase would have fell through and our sale would have taken months longer. Cannot recommend her enough.
Paul · 23 February 2026
Agent replied · 24 February 2026
Thank you so much for taking the time to share your experience. We’re delighted to hear how supported you felt throughout your sale and purchase. Quick responses, clear guidance and problem‑solving approach are exactly the qualities we aim to deliver.
Your kind words and strong recommendation mean a great deal.
Thank you again for choosing Knights, and we wish you every happiness in your new home.
Kate Herbert, Leicester office.
★★★★★ 5/5
TrustpilotGreat experience with Knights
We had a great experience with Knights Solicitors in Brighton and Hove during our first house purchase. Their communication was clear, prompt, and professional throughout, which made the whole process feel much more manageable.
A special thank you to Sally, our solicitor, who was fantastic, approachable, efficient, and always on top of things.
We’d highly recommend Knights Solicitors to anyone looking for a smooth and reliable conveyancing service.
Francesca · 30 April 2026
Agent replied · 11 May 2026
Thanks for the feedback for Sally and team, glad they made the process good.
★★★★★ 5/5
TrustpilotExceptional perormance
I can't thank Kimberly Gardner at Knights Solicitors enough for helping us sell and buy our home!
Moving house is famously stressful, but having Kimberly in our corner made all the difference.
From day one, she felt more like a trusted friend than a solicitor, always at the end of the phone, incredibly reassuring, and totally on top of every little detail.
She kept us calm through all the twists and turns of the chain, and thanks to her hard work, we happily made our dream move.
If you're looking for someone who genuinely cares, goes above and beyond, and takes all the weight off your shoulders, look no further. We couldn’t recommend Kimberly more!
Glen · 14 September 2026
★★★★★ 5/5
TrustpilotExcellent and professional conveyancing service for our purchase
We have just completed our property purchase and we could not be happier with the service provided by Knights Professional Services.
A huge thank you to Kimberly Gardner and Reemin Uddin for their exceptional support throughout the entire process.
Communication was clear, prompt, and professional from start to finish, which made the final completion completely stress-free. Having Kimberly in our corner made all the difference. We highly recommend their team to anyone looking for a reliable conveyancing service!
Simona · 26 September 2026
★★★★★ 5/5
Trustpilotalways providing a first-class service…
Received a superb level of service from Jamie Noel and Susie Preston on the sale of our house. It was not without complications yet Jamie navigated them with great skill and reassurance, always keeping us totally informed and updated. Jamie and Susie were always incredibly professional, attentive and quick to respond to any query whether by phone or email. Jamie also kept us informed at all times with regards to costs so there were no surprises when we completed. I've been using Knights for many years and wouldn't consider going anywhere else. They always provide a first-class service.
Gary · 18 January 2026
Agent replied · 23 January 2026
Thank you so much for taking the time to share your experience. We’re delighted to hear your experience provided such a high level of service throughout what was at times a complicated sale.
Navigating challenges while keeping you fully informed, reassured, and supported is exactly the standard we strive for, so it’s wonderful to know we delivered that for you. We’re especially pleased that our professionalism, responsiveness, and clarity around costs helped make the process as smooth as possible.
Your continued trust in Knights over the years means a great deal to us. Thank you again for your loyalty and for such a thoughtful review, we truly appreciate it.
Jamie Noel and Susie Preston, Oxford office.
★★★★★ 5/5
TrustpilotFantastic experience
Kimberly Gardner assisted myself and my wife on the selling of our previous property and purchase of our new. The chain was difficult to say the least and we had serious issues with our house builder on the purchase at completion stage.
Kimberly was first class and couldn’t have done any more to make the process as easy as possible during a very stressful situation.
Would highly recommend.
Lee
Lee · 17 April 2026
Agent replied · 11 May 2026
Thank you for such a brilliant review and such kind words for Kim. Glad she made it happen for you.
★★★★★ 5/5
TrustpilotExcellent family legal support
Katie and the team at Knights were absolutely brilliant in helping me navigate a really difficult and unexpected situation with my daughters’ schools. Katie was calm, clear, responsive and genuinely supportive throughout, which made a huge difference at a very stressful time.
I always felt that she understood both the legal position and, importantly, what was at stake for us as a family. A big thank you also to Christian for his initial advice and steer at the very start, which was incredibly helpful.
I’m so grateful to Katie and the wider team for all of their support and wouldn’t hesitate to recommend Knights.
Charlotte · 8 September 2026
★★★★★ 5/5
TrustpilotThe easy way to buy a house
We have recently bought a house, the process for which is complex and confusing. We were lucky enough to be represented at Knights by Rachel Byles, who's guidance and support were outstanding. Her explanations of the process and it's often confusing requirements were clarity itself and her patience with our many enquirys exemplary. There was never a moment when we thought we were not being well served, or that she was not proceeding with matters as quickly as she could. Overall, it was an extremely professional performance on her part which made our participation much easier than we expected. You couldn't find better than Rachel if you are about to take the same journey.
Peter · 7 September 2026
★★★★★ 5/5
TrustpilotIncredible service and stress free
Jamie and his team at Knights have been incredible, they made everyting so easy from start to finish, and took alot of the pressure off us. There were no delays at all and would always pick up the phone to rely to an email when we had any questions. Jamie was reccomded to my by another family member, and will pass on his details to anyone else I know looking to move house soon! Thank you Jamie!
ROWTON · 1 February 2026
Agent replied · 3 February 2026
Providing a smooth, efficient service and being available whenever our clients need us is something we pride ourselves on, so it’s great to hear that reflected in your experience.
We’re also very grateful for your recommendation, it means a lot to us that you were referred by family and would pass our details on again.
Thank you once again for choosing Knights, and we wish you all the very best in your new home.
Jamie Noel, Oxford office.
★★★★★ 1/5
TrustpilotProfessional Standards Fell Short When It Mattered
I instructed Knights for two significant family matters over 2022-2023, paying over £60,000 in legal fees. Originally they estimated about £20k. While the legal work was competent, the way they handled billing and debt collection was deeply disappointing.
After informing them in June 2023 that I could no longer afford to continue due to financial hardship, I later disputed a final invoice. Despite four separate requests over several months for an itemised breakdown - standard professional courtesy - Knights refused to provide one until I was forced into court proceedings.
The itemised bill was eventually provided within court papers. This meant litigation was necessary simply to obtain information I was entitled to as a client.
Following judgment, I received no written notification and proactively contacted both Knights and the Court trying to establish payment details. Despite this, High Court Enforcement was instructed, adding £414 to a £968 dispute.
For a firm that had already been paid £60,000+, pursuing aggressive debt collection against a client who had clearly communicated vulnerability and was actively trying to pay felt unnecessarily punitive.
I expected better from a firm of Knights' standing. If you're considering instructing them, get fixed quotes in writing and monitor costs closely - mine tripled from the original estimate.
Ben · 31 December 2025
Agent replied · 9 January 2026
We note you have very recently made a complaint regarding these concerns, which you will be aware we have already acknowledged and will be investigating in line with our complaints policy, a copy of which you have already been provided with. We cannot comment further on ongoing matters.
Knights.
★★★★★ 5/5
TrustpilotExcellent. I wouldn't go anywhere else
Summary: Excellent service as always.
Another property transaction completed efficiently and effectively by Jamie and his team. Thank you all so much (including all those behind the scenes who we did not interact with directly).
We have used Jamie and the Knights team for all family property transactions over the last decade and would not go anywhere else.
The speed at which everything gets done is particularly impressive. Experience has shown me that the Knights team is never the bottleneck in the transactions. Buying or selling, we have always been the ones on the front foot, thanks in no small part to how effectively Jamie and his team work.
Jamie is always highly responsive. I do not remember ever having to wait even as much as 24 hours for a response and his manner always fills me with utmost confidence.
I unreservedly recommend Jamie and his team for property transactions.
David · 28 August 2026
★★★★★ 5/5
TrustpilotBrilliant Service By Knights!
I have just completed a house sale with Joanne Robinson of Knights acting on my behalf. Joanne was brilliant from start to finish being very supportive, incredibly proactive and constantly keeping in touch as the sale progressed. She provided a wonderful service and I cannot recommend her highly enough. Having dealt with a lot of property transactions over the years I can honestly say that the service provided by Joanne was superb and one of the best!
AR · 13 September 2026
★★★★★ 4/5
TrustpilotHighly recommended
Knights were able to step in after we were let down by previous solicitors 6 weeks into our purchase. Our solicitor Sarah-Louise was informative, friendly, helpful and communicative throughout and she managed to get us over the line by Christmas despite the initial delays by the previous solicitor. Fee wise it is much more expensive than other companies hence 4 stars not 5, but in fairness we got a very good service and timely completion was the end result. Would highly recommend
Wells · 19 December 2025
Agent replied · 7 January 2026
Thank you for your review. We are delighted to have been able to step in and deliver a premium service and manage your expectations to complete on your purchase deadline.
Sarah-Louise Green, Chelmsford office.
★★★★★ 5/5
TrustpilotExcellent service on sale and purchase
We used Knights on our leasehold sale and freehold purchase. We had a very good experience with Kate Herbert. Kate was very responsive, proactive and personable. We were able to go from offer to completion within c. 3 months. We would definitely want to use Kate on any future transaction.
The use of the digital apps for uploading all of the information also streamlined things. It was a modern and professional service.
David · 23 February 2026
Agent replied · 24 February 2026
We’re delighted to hear that your leasehold sale and freehold purchase went smoothly and that we provided such responsive, proactive and personable support throughout the process. Completing within around three months is a fantastic outcome, and we are thrilled to know you would choose to work with us again on any future transactions.
We’re also pleased that you found our digital apps helpful in streamlining the journey. Delivering a modern, efficient and professional service is a key priority for us, so your feedback means a great deal.
Thank you again for choosing Knights, and we wish you all the very best in your new home.
Kate Herbert, Leicester office.
★★★★★ 5/5
TrustpilotProfessional, proactive and highly recommended
Charlotte handled the sale of our house and was outstanding from beginning to end - incredibly professional, highly responsive and, a genuinely lovely person to work with.
Our sale wasn’t an easy process, but Charlotte remained calm, thoughtful and solution-focused throughout.
Extremely proactive, she always kept things moving and did everything she could to progress the sale as quickly as possible. Communication was excellent; we were always kept informed, which made what could have been a very stressful situation feel significantly more manageable.
I couldn’t recommend Charlotte highly enough and wouldn’t hesitate to use her again. A huge thank you for all your support and for getting us successfully over the finish line Charlotte!
Michelle · 17 August 2026
★★★★★ 5/5
TrustpilotWonderful experience!
I'd like to thank Kirsten, Ben and the team at Knights for delivering a truly outstanding service.
Whilst working to an incredibly tight deadline, they were able to get everything sorted for me to move into my new home. As a first time buyer on a shared ownership property, they made the experience simple and easy to understand, guiding me through every stage.
Because of the tight deadline, they were always on the ball, being one step ahead to always chase whoever was falling behind. Their communication is fantastic, and they were happy to pick up the phone whenever I had any questions.
With a very tight few days until the deadline, they worked tirelessly to get everything sorted so that everything was convenient for me.
I couldn't ask for a better experience as a first time buyer, and want to commend Kirsten and Ben for providing a stellar experience.
Josh · 12 December 2025
Agent replied · 17 December 2025
Josh, it was a pleasure to help you. Being a first time buyer can be quite the experience so we are delighted to read your feedback particularly referencing our communication, speed of service and access to us picking up the phone when you need us. Best wishes in your new home and we hope you will come back to us again in the future.
Kirsten Wickham and Ben Jenden, New Homes. Portsmouth office.
★★★★★ 5/5
TrustpilotBest solicitor - definitely recommend
Kirsten has made the entire process effortless from start to finish. She explained everything clearly, kept me updated at every stage and always responded quickly, especially when something was urgent. Her professionalism is outstanding and she is genuinely the best solicitor I have worked with. This is my third property purchase and I have never experienced such efficiency. I highly recommend Kirsten and her team for anyone looking for a smooth buying or selling process. She turns a stressful experience into something manageable and straightforward.
Ramona · 11 December 2025
Agent replied · 17 December 2025
Thank you Ramona for taking the time to leave such a lovely review. It really means the world to us when the hard work and professional service we offer is appreciated. It was a pleasure to help you and we wish you all the best in your lovely new home.
Kirsten Wickham, New Homes, Portsmouth office.
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