Fulfords Lettings Exeter reviews

★★★★★ 1/5

Google

We probably had the worst experience with fulfords exeter. None of the sales team had a clue about the lease of the property, lacking knowledge about developments , quoting wrong prices. Probably the worst viewing experience.

Kunal · 11 October 2025

★★★★★ 5/5

Google

Really amazing experience with Jessica Staves, was really helpful throughout the whole letting experience and was so friendly and welcoming always there at the other end of the phone , highly recommend fulfords and Jessica. Thank-you.

Carla · 11 October 2025

★★★★★ 5/5

Google

Highly recommend Fulfords to everyone ! It was a great renting experience. Aaron and Josh were very enthusiastic and patient. Aaron showed me around the house severy times and answer my questions. Really appreciate their help.

Joash · 17 October 2023

★★★★★ 1/5

Trustpilot

If I could give zero stars this would…

If I could give zero stars this would be my rating. Absolutely horrific customer services, rude, sarcastic, blunt communication from numerous staff members. Not one staff member follows through with what they say they will do, calls and emails do not get returned, nothing gets dealt with as a tenant you are chasing these people continuously. Several lies told by staff. The property I have rented is in a terrible state, I have had outstanding repairs for 3 years now still not resolved. Properties should be to a high standard when let out. This is not the case. Doors and windows are not usable, health and safety measures are not abide by! Fulfords do not follow laws on renting properties at the correct price and do not advertise properties accurately. By far the worst letting agents I have ever dealt with and would never use their service for rentals or purchase again.

Customer · 2 June 2025

★★★★★ 5/5

Google

The whole team at Fulfords are amazing! Everyone super helpful and reply quickly to calls or emails and just generally lovely people. AJ and Aaron particularly brilliant, helped with all our queries and questions as first time renters, can’t fault them, 10/10 customer service ⭐️ definitely recommend

P · 12 June 2025

★★★★★ 5/5

Google

Moving from France, we rented a house in the UK for the first time with Fulfords. Aaron and Eva were very helpful throughout the whole process.

Sophie · 14 May 2024

★★★★★ 5/5

Google

When I moved in, they were very nice and friendly but the contract took a bit of time to come through. The apartment was also not the cleanest, especially the carpets. They subsequently arranged for these to be cleaned. I recently needed some receipts and Jodie Govier was amazingly helpful!

Mahreen · 14 June 2022

★★★★★ 5/5

Google

Given the stress we go through in renting a home as foreigners, Fulfords, especially Mike Cowell, has provided us great support throughout the process. Thanks to Mike, we managed to rent the house we liked in less than a day which is amazing! Thanks Mike and Fulfords for your help!

Ezgi · 14 June 2022

★★★★★ 5/5

Google

Aj was professional and extremely helpful when helping secure our new home. Thank you Aj!

Rea · 16 March 2026

★★★★★ 5/5

Google

Very efficient team with great communication, from the time I viewed a property, till the day we moved in. I was assisted by Jessica and AJ. Thank you your all you did.

Busi · 11 October 2025

★★★★★ 5/5

Google

Dear Fulfords, Thank you so much for your help in finding a convenient and a peaceful place to live in Exeter. Special Thanks goes to Mr.Joshua Richards,You have been patient and kind throughout the process, and I really appreciate it! Your expertise and understanding have made this a smooth transaction, even in the face of difficulties.I couldn’t be happier with my new home, and as an immigrant I want to say thank you sooo much for making it possible. God bless you all!

Dulani · 17 October 2023

★★★★★ 1/5

Trustpilot

Terrible Estate Agents

This agent is rubbish at communicating with their customers. It took them a year to sell our house after they said it would sell quickly. Throughout this period, it was us who had to ring them to get the updates they promised we would get every week. If we didn't ring we heard nothing. Also 9 times out of 10, when you do ring them it goes the the answering.machine. The staff also need to ring / email customers back when they say they are going to If you are thinking of using them to sell your house don't!

Paul · 15 April 2025

★★★★★ 5/5

Google

As a first time renter, I had an absolutely wonderful experience with Fulfords Exeter. I could not doubt them. The agent (Jade) that carried out my viewing and sorted out all my details was absolutely amazing and so genuine. Everything was done so professionally and efficiently. would HIGHLY RECOMMEND:)PositiveResponsiveness, Quality, Professionalism, Value

Eve · 14 June 2021

★★★★★ 5/5

Google

Our experience working with Fulfords has been absolutely exceptional. They provided us with professional services and made the whole process very simple. Special thanks to James and Matthew, who helped us with solving any problems.

Paula · 14 June 2023

★★★★★ 1/5

Google

Awful company. Viewed a rented house which needed lots of work doing to it and was told by (James) that it would all be done by the time we moved in if we wanted it so we grabbed it. Moved in and nothing was fixed. No gas, boiler leaking, holes in all the doors/missing door, smashed and missing windows, mould under the sink, dirty walls it goes on. Now they’ve given out the key to a contractor without my permission which is trespassing. Do not go with this company!

Emily · 19 July 2023

★★★★★ 1/5

Google

We booked with them to sell our house in Dec -23 as we had a good experience previously. Deffinitely a bad move in my opinion. They only bothered toget in touch, twice in 12 weeks and then it was not the person we agreed to sell with. Basically very poor service would avoid them at all costs.

MADELIN · 11 October 2024

★★★★★ 5/5

Google

Very good experience with Fulfords, I worked with James Curnow who helped us find a really great, newly renovated house. He was very friendly and knowledgeable and answered all of my questions.

Madeline · 14 June 2023

★★★★★ 2/5

Google

I would not recommend them from both the perspectives of a landlord or tenant. Whilst the team in Exeter are always very polite, communication and organisation between colleagues within this team - and with wider Fulford teams such as maintenance and deposits - is very poor. Emails from us as tenants are frequently ignored, and it takes multiple calls to multiple team members to get things sorted. Our landlord feels their charges are unnecessarily expensive, and, give a similarly poor customer service

Emily · 14 June 2023

★★★★★ 5/5

Google

Callum has been more than helpful with our property search. He has gone above and beyond with multiply viewings, some even being out of his working hours and is always a happy and approachable person. His communication skills are excellent as he is always keeping us informed with updates. Thanks Callum!

Gen · 14 June 2020

★★★★★ 5/5

Google

Callum has been more than helpful with our property search. He has gone above and beyond with multiply viewings, some even being out of his working hours and is always a happy and approachable person. His communication skills are excellent as he is always keeping us informed with updates. Thanks Callum!

Gen · 11 December 2019

★★★★★ 4/5

Google

Thank you joshua for helping me to find a house. Mr. Joshua was very helpful, cooperative and understanding which makes the process easy.

Maria · 16 November 2023

★★★★★ 5/5

Google

Our experience working with Fulfords has been absolutely exceptional. They provided us with professional services and made the whole process very simple. Special thanks to James and Matthew, who helped us with solving any problems.

Herv · 24 November 2022

★★★★★ 1/5

Trustpilot

Exmouth branch

We signed with fulfords in exmouth June 2024 and to begin with they were helpful and the initial appointment was good so we signed up with them as we have had some dealings with them before.That turned out to be the worst decision ever.After a week I had to call them to ask why my property was not on there website only to told oops sorry,then I had to phone again to ask why there was no description about my property which they corrected.on one particular viewing my husband left our property to allow the agent to show the client around,after an hour and twenty minutes my husband phoned the agent as she hadn't phoned him to say the viewing was over to be told oops sorry I forgot.we stayed for the timed we signed for as we had no choice but NEVER would I recommend them to anyone.it took 16 weeks and numerous phone calls for them to put a sale board up and 4 calls later they still haven't picked it up.i don't blame them for the lack of footfall but I from start to finish we constantly had to phone them. Totally useless.

Amanda · 8 December 2024

★★★★★ 5/5

Google

Excellent service - had to evict tenants for sale and was guided expertly through the process by Heidi and the team.

Wayne · 16 November 2023