Fulfords Lettings Exeter reviews

★★★★★ 5/5

Trustpilot

Fulfords in Tavistock - highly recommend

We want to say a massive thank you to the team at Fulfords in Tavistock, especially Mica. Mica was there every step of the way in our journey, selling my parents’ bungalow, selling my house and then helping us to purchase a bigger property for all of us. She was so patient, understanding, supportive and went above and beyond. Mica was extremely professional but also so friendly and approachable which helped to develop a lovely relationship. From the very beginning, right through to the end of our moving journey the whole team were faultless. Toby managed everything so professionally with a really personal touch and Todd was always ready to help whenever I called. This team works so well together, makes you feel so supported and are really there for you. You always feel that you are in safe hands and we wouldn’t hesitate to recommend.

Michaela · 2 November 2024

★★★★★ 5/5

Trustpilot

The team at Fullfords

The team at Fullfords, Newton Abbot have been fantastic. They took on our property after we were failed by another local company and we were thrilled to get immediate attention on the house and found a buyer in short time. We were looked after by Alice Cox who was diligent, friendly and always came back to us in a timely manner. She was on the ball throughout the house sale and certainly showed great customer service whilst assisting with issues we head with our Conveyancer. Thank you Alice and the rest of the team for all your help.

James · 25 October 2024

★★★★★ 1/5

Trustpilot

Shambles of a company

Shambles of a company, not a good experience trying to sell my property with them. Put wrong property details online re number of years left on lease so would obviously put people off, chased up numerous times to amend, especially not happy when you’ve just spent £6000 extending the lease to sell. Little to no feedback from viewings when I actually had a viewing. And to top it off, considering I’m out of contract with them now because cancelled as soon as I could, got a call today saying what’s your position at the moment because they’ve got someone really interested could they have a look on a “one off basis? ”, so to test them I said sure, they said they’ll call them and get right back to me, guess what didn’t even call me back. Unprofessional, deceitful, useless, time wasting estate agency DO NOT USE if you want to sell, and for anything else

Anthony · 19 March 2026

★★★★★ 5/5

Google

The service I received from Fulfords sales team was outstanding. They are efficient, responsive, professional, and friendly. They went above and beyond in facilitating the sale of my flat. They helped manage some tricky situations with the buyer and their solicitor in a very calm and responsive way. Can’t fault their services and would highly recommend. Thank you so much to Callum, Alison, Yasmine, Louis and anyone else who assisted.

Sally · 14 June 2023

★★★★★ 5/5

Google

In the beginning my partner and I felt so defeated while flat hunting - we had a strict budget, a dog, and needed to move ASAP. Then we were recommended by friends to Fulfords. Right from the beginning Mike was extremely helpful and super fast with all of our questions. We just moved into the perfect flat and couldn’t be happier. We wish it was possible to give higher ratings than 5 stars.⭐️⭐️⭐️⭐️⭐️ Mike and the team at Fulfords definitely deserve it.

Courtney · 14 June 2022

★★★★★ 5/5

Google

As a first time tenant in the country, I had so many questions. Thanks to Joshua Richard's and Fulfords , Joshua was willing to answer them and also patient. I got my accommodation. His willingness to help and being accomodative. Keep up the good work

Juliah · 11 October 2024

★★★★★ 5/5

Trustpilot

Better than the rest!

What makes them overall better than the rest? All the staff are experienced and knew the property inside out! Good communication with plenty of updates. We are so happy with their service that we are subsequently selling both houses through them. Key qualities: Professional, knowledgeable, friendly and focused.

Scooter · 8 October 2026

★★★★★ 5/5

Google

Lovely estate agents Aaron and Andrew were lovely everything was done fast and efficiently I would highly recommend fulfords to anybody

Katie · 4 August 2025

★★★★★ 1/5

Trustpilot

TERRIBLE COMPANY

From start to finish dealing with this Estate Agent has been an absolute nightmare. Customer service non existent. Flat had a lot of issues when we moved in which they said they were going to fix beforehand! Rude over the phone and always long response times. STAY WELL AWAY.

William · 29 August 2025

★★★★★ 2/5

Google

I rang twice to enquire if a property accepted pets and didn't hear back either time. So I assume it's a no but it is not great not to get confirmation I would expect this information to be available the second time I rang. I don't understand why this isn't included in listings as it would save time all round.

Gemma · 11 October 2025

★★★★★ 4/5

Google

Jess was incredibly helpful, kept in contact with us throughout our move and was on hand to answer questions and guide us through the process as first time renters!

Lola · 30 March 2025

★★★★★ 1/5

Google

I would not recommend Fulfords to anyone. Selling a house is one of the most stressful things in life and they made it even worse. They over promise and under deliver. From the very first meeting they told us that they would handle everything and that we would always be kept up to date on what was happening. Well this was certainly not the case for us. We constantly had to chase for updates, we left voicemails and sent emails which went unanswered. When we were able to get hold of someone we were told conflicting information from the last person we spoke to. There were times where I was told that if I wanted an update I would need to ring my solicitors, or the estate agent we were buying from, ourselves as they hadn't had time. I understand that there was a housing boom after the first lockdown, but that's not very customer friendly. Surely this is what I am paying for, so that I don't have to deal with those people for updates I should be getting from my estate agent? One example of the terrible service we received stretches over the entire time they were selling our house. In June Fulfords came around, took some photos, measured up the rooms and we signed the contract. At that point we were told that the brochure and website listing would be online within 48 hours. Nearly a week later we had to chase asking where it was as we had not seen a draft of the brochure. They sent us a draft which had bad grammar and was missing the room measurements. We were told they would be corrected. The spelling was corrected but the measurements were not added and the brochure was made live. A month later we questioned the missing measurements and were told that it would be corrected the following day. It was not. Then to make things worse, in November, we received an email from Fulfords asking us to measure two rooms for the buyers! Again, I paid for this as part of the package, why am I being asked to measure the rooms? For anyone considering selling their home through Fulfords I would recommend that you speak to your solicitors as they will have an idea of estates agents who actually deliver what they promise and make it easier for you. We chose Fulfords before speaking to ours and we found it to be a terrible mistake. I actually felt that the estate agent we were buying from did more for us than Fulfords did.NegativeQuality, Professionalism

Martin · 14 June 2021

★★★★★ 5/5

Google

We had a great experience with fulfords. We were lucky enough to have jade find us our property, and walk us through the process. Jade was very professional, responsive, and knowledgeable in regards to any questions we had. We were never left in the dark about anything and all covid rules were upheld whilst she showed us around the property. Really chuffed with the property we are now renting and very happy with the help we've received along the way from jade!PositiveProfessionalism

Kieran · 14 June 2021

★★★★★ 5/5

Google

I would personally like to thank Fulfords Paris Street Exeter Lettings in particular Heidi Alexander and James Curnow for all their help in finding a tenant for our property. Tenants were found within 24 hours of appearing on Rightmove and the process has been dealt with very efficiently and promptly. I would highly recommend the Lettings Team at Fulfords City Centre.

Karen · 14 June 2023

★★★★★ 4/5

Google

Josh was very efficient and when a problem arose, sorted it with the landlord within minutes. I only gave 4 stars as sometimes it was difficult to get through to anyone as the firm is so busy.

James · 11 October 2024

★★★★★ 5/5

Google

Very much pleased with the way they took me through all my viewings up to until I got the property that suits me and my daughter. Staff is very friendly and patient. Was always there to answer any questions that I had. Made my search for accommodation smooth. Thank you Josh, Eva and Daniel.

Josephine · 16 November 2023

★★★★★ 5/5

Google

As a home owner for over 25 Years , finding myself on the rental market was daunting. Alexia and her team could do no more to make the experience a calm and controlled one. From first call on Monday Morning to picking up the keys on Friday the same week, the help given has been amazing. Thank You Alexia + team ... you really are the Best!!!!PositiveResponsiveness, Quality, Professionalism, Value

Marc · 14 June 2022

★★★★★ 5/5

Google

All the staff were very helpful. The property I have just bought is managed by a services company, who took a long time to send out the management pack and answer queries. Without Fulfords' help, the purchase would probably have fallen through. Rhys was particularly helpful in the initial negotiations and for site visits with contractors. Amanda provided some crucial information in choosing heating options. Alison's intervention with the management company and seller's solicitor was canny and crucial to the deal going through. Thanks to you all!

Clare · 14 June 2020

★★★★★ 5/5

Google

Fulfords have been excellent, helping us find our first property to move into! Thank you to Aaron, who has been super friendly, supportive, efficient and extremely helpful in guiding us through this quick process! 100% recommend!

Madeleine · 11 October 2024

★★★★★ 5/5

Trustpilot

Emily gets things done!

We have been renting our home through Fulfords for more than 7 years and always find that the team are helpful and responsive to issues when they arise. A particular shout-out must go to Emily, for her tenacity in resolving an issue between our Landlord and the local council on our behalf, without her persistence it may never have been sorted - thanks Emily!

Liz · 28 November 2024

★★★★★ 5/5

Trustpilot

Jason at Fulfords Simply the best!

I dealt with Jason (Manager) at Fulfords, St Budeaux, Plymouth as I wanted to sell my rental property. On our first meeting he assessed the house, was fully armed with facts about the surrounding areas property market and was totally transparent re costs and approximate timings. He was polite professional and clearly highly experienced. I should add at this stage that he had come highly recommended by my sister in law who had previously used his expertise to sell her mother’s house. I was impressed both at the initial meeting and afterwards by his continued diligence. The team there (directed by Jason) worked hard to sell my property which they did in very short time. They continued to assist the purchasers (first time buyers) when they hit snags which I have no doubt greatly reduced the timeline. I cannot recommend this estate agent enough. I will definitely use again. Thankyou to Jason and the team.

Mrs · 19 December 2023

★★★★★ 5/5

Google

I found the service at Fulfords second to none. I viewed a flat and fell in love with it straight away, Alexia was dealing with the application, she always kept me in the loop and was very understanding. I've never rented via an agent as I've always been private, so this was a new experience for me, I had no qualms about paying the admin fees as I knew it was worth every penny. Really nice staff at fulfords, everytime I rang for something, they would pass the message on for me.

Sally · 15 June 2018

★★★★★ 5/5

Google

Well done to the staff Very kind and very professional. also thanks to Aaron Marks and Eva we rented our new home very quickly. out of 5 stars I can give 10

Plamen · 11 October 2024

★★★★★ 5/5

Google

What a fantastic team at exeter letting Fulfords with having a meeting with Heidi day 1deciding either to sell or rent property ,once I made decision by day 6 property all let tenants in paperwork all done in 6 days can’t fault Heidi and staff they were brilliant communication was spot on too , loads of communication daily Heidi,Joshua alexia brilliant team definitely recommend and will definitely use again Thank you to all of you ,it went so smoothly . Kate

Julian · 11 October 2024