Cooksleys Exeter reviews

★★★★★ 5/5

Google

Made the renting process really easy for us (we are tenants), no question too silly and really responsive

Charlotte · 2 December 2025

★★★★★ 5/5

Google

Excellent service & support right through until completion.

Andrew · 14 April 2025

★★★★★ 5/5

Google

So glad to have Cooksleys on hand to help thorough the ups-and-downs of moving home. Kym was incredibly friendly and efficient- thank you, Kym, for all your support throughout the move!

Blair · 6 April 2023

★★★★★ 1/5

Google

I spoken with them on the phone on Friday and I explained them my situation. They agreed meeting on Monday. When I went there, didn’t even got the chance to say a word, they looked at my face and told me off. Please avoid if you’re not British. They are very racist and also made me take a day off from work to ruin it.

Came2see · 5 July 2020

★★★★★ 5/5

Google

Once again Cooksleys have shined! Kym Hamilton was great with assisting me with the end of my tenancy and ensuring everything went smoothly. So glad to have rented a property through them. Five stars!PositiveResponsiveness, Quality, Professionalism, Value

Gareth · 24 August 2022

★★★★★ 5/5

Google

Fantastic support and service from Cooksleys always

Paul · 14 April 2025

★★★★★ 5/5

Google

I am very pleased with wonderful service provided by Kym from Cooksley as she helped to resolve the issue very quick. She is very persisting and caring with her clients. Cooksley is very reliable agency because they are always happy to help. Thank you

Svetlana · 5 July 2021

★★★★★ 1/5

Google

During the viewing, the agent just sit in the living room and asked me to view the house by myself. She was not prepare for the viewing and I was given false information for the property. e.g I asked if the fridge and washing machine are included esp when it's written in the handbook it's included. At first she said no but then changed her mind and said yes they are included looking at the handboook. Then I go straight to the office and asked for the online application and submitted within the same day, not to mentioned I done my viewing at like 10am so probably the first person who done the viewing. BUT I haven't heard back anything from them after a week, no email or call and as soon as I called them, they said the property is let already and they have informed every applicants but me ! Absolutely terrible customer services, and lack of training for new staff.

YipKan · 6 January 2023

★★★★★ 1/5

Google

I experienced my waste ever service from Kym/Kim. Very descriminatory and it got me depressed till this day. I have dealt with other agents before and even the lady who was with us during viewing was very helpful and so professional. Was then referred to call Kym/Kim and all hell broke loose maybe because of my foreign accent. I can never recommend anyone if they are to be attended by Kym/Kim

John · 24 September 2023

★★★★★ 5/5

Google

Daisy has been brilliant! She is so friendly, helpful and hardworking, and kept in regular contact with us. Thank you.

Jacqui · 1 December 2023

★★★★★ 5/5

Google

Cooksleys have sold 2 properties for us over the past 6 months and I wouldn't hesitate to recommend them. They will certainly be our go to agent for all property matters going forward. Thanks Duncan, Jasmine and the team!PositiveResponsiveness, Quality, Professionalism, Value

James · 24 August 2021

★★★★★ 5/5

Google

Kym has been my point of contact with Cooksleys, couldn’t wish for anyone better. Great communications and very efficient. Big thank you to Kym for very everything. Would highly recommend.

Rie · 5 February 2023

★★★★★ 5/5

Google

Duncan was brilliant as was Daisy and Jasmin a fantastic and very helpful service with a low commission rate do not look any further for a estate agent in Exeter

David · 5 February 2023

★★★★★ 5/5

Facebook

My heart can't really express how I feel, they say you can only value what you have a great deal when you get it. I have traded with a few other managers desperately and I lost. I heard BITCOIN TRADING is changing lives but I never had one until I come across Mrs. ARIELLA CRYPTO, I received my first profit from her, I could not still believe it up till today I converted the bitcoins into cash, it's amazing now my story has changed through one single investment with her. I now have more than enough to spend with my family this Xmas.Reach Mrs. ARIELLA CRYPTO today personally on,Email..ariellacryptofx@gmail.comwhatsApp number: +1(413)423-2035

Athandwe · 26 November 2022

★★★★★ 5/5

Google

Kym has been my point of contact with Cooksleys, couldn’t wish for anyone better. Great communications and very efficient. Big thank you to Kym for very everything. Would highly recommend.

RJ · 1 February 2023

★★★★★ 5/5

Google

Duncan, Jasmine and the whole team at Cooksleys have worked tirelessly to sell our house. They carried all viewings in a very professional way, kept us informed and went above and beyond to make sure to see the deal to completion. In these times of uncertainty in the market, everyone needs a personalised level of service and Cooksleys offers just that and more. 5 stars from us

Ina · 19 November 2023

★★★★★ 5/5

Google

The service at Cooksleys is excellent. Mark and Kym, in addition to being professionals, are kind, patient, and warm. I feel fortunate to have found this agency because, as a foreigner, they were patient with me, explained things to me in detail, and thanks to that, I found an apartment that suited our needs and budget.The rental process was very quick, and Kym always stayed in touch with me.

Rita · 24 September 2023

★★★★★ 5/5

Google

I was really struggling to find a flat in Exeter and Cookleys could not have been more helpful. Kym Especially was very friendly and helpful and I can't thank them all enough for their help in finding me place to live.

Lucy · 5 July 2021

★★★★★ 5/5

Google

Kym and Mark at Cooksley made the whole process of renting really easy and efficient. I was really impressed with how friendly and professional the staff were, making it easy to complete the application in good time. Would definitely recommend!PositiveResponsiveness, Quality, Professionalism, Value

Henry · 12 January 2021

★★★★★ 5/5

Google

I have had an excellent experience renting a property through Cooksleys. From initially viewing to picking up the keys, Kym and Mark were friendly and professional throughout and made the process as straightforward as possible. Highly recommended local estate agents.PositiveProfessionalism

Ollie · 24 August 2021

★★★★★ 5/5

Google

I purchased an investment property in Exeter through Cooksleys in 2024. It was our first purchase and from overseas. The communication and support was excellent throughout the whole process. There letting team made the onwards process very smooth and easy as well. Highly recommended

Charles · 15 December 2024

★★★★★ 5/5

Google

Kym has been absolutely fantastic! She has responded quickly whenever contacted, and has been super helpful and friendly! Would definitely recommend :)

Beth · 27 July 2023

★★★★★ 5/5

Google

I am just about to come to the end of renting a house for more than a decade with Cooksleys as the agent. I really can’t recommend them highly enough. I’ve rented property in and around Exeter for 30 years, both privately and through letting agents, and Cooksleys have provided far and away the best experience. They do everything regarding inspections and general upkeep to the letter, with great care not to inconvenience the tenant. Also, anything I reported as a concern with the house was dealt with very quickly, using very professional people to do any necessary work. The outstanding feature of dealing with Cooksleys, though, is that they really do care about their tenants at a personal level. When the house I had rented for so long was to be sold, meaning the tenancy would be terminated, I received a telephone call from Mark Reynolds (Managing Director) to tell me of this, because he did not wish me simply to receive an impersonal letter. That sort of kindness is rare in the renting world! And not only this. For 18 months I was stuck overseas due to the Covid-19 situation and Cooksleys were very understanding and absolutely brilliant in helping me maintain the house at a distance. In particular, the help I received from Nicola Reynolds (Director) was fabulous. A potentially very stressful situation was simply rendered not so. Over the period of ending the tenancy, Cooksleys have continued to be very supportive, too. Here I am much indebted to Kym Hamilton, who is a Letting Co-Ordinator at Cooksleys. If I have had a concern or a question, I have emailed Kym and had a close-to-immediate response, and the response has always been written in a way that, even as I am ending the tenancy, it clearly matters that my experience is a good one. If looking to rent, go to Cooksleys.PositiveResponsiveness, Quality, Professionalism, Value

Stephen · 24 August 2022

★★★★★ 5/5

Google

The 5 stars speak for themselves. We sold a property last year with Cooksleys and had as good an experience as this stressful process can get. When Duncan valued our place he was refreshingly honest about the price we could expect which is what we wanted. We were kept well informed about the whole sale process and it all went through efficiently. We are currently going though a potential house purchase with another EA (national chain) who could learn a thing or two about valuing the customer from this team. Thanks.PositiveResponsiveness, Quality, Professionalism

Chris · 24 August 2022