5/5
TrustpilotThe agent was on time She showed us…
The agent was on time She showed us around Also Samantha was local and was able to talk about the area , the neighbours All very useful Vrr courteous and professional , friendly at the same time
Trusted Agent profile · Ewell
The Personal Agent Ewell reviews
★★★★★
875 reviews across 1 platform
220 Chessington Road, Ewell, KT19 9XA
The Personal Agent's office in Ewell, at 220 Chessington Road, is rated 4.9 out of 5 across 875 reviews on 1 platform.
Reviews
Every review we hold for the Ewell office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotNothing but positives
Whole company made the process easy and everyone was friendly! In particular, I'd like to thank Sam for being so helpful and informative on the viewing of the property.Great company, will be working with in the future!
5/5
TrustpilotSammy Voller
As first time buyers, Sammy immediately made us feel at ease. From the moment we expressed interest in the property, Sammy was very professional and responsive. Thank you Sammy!
5/5
TrustpilotSammy Voller
Sammy has been excellent throughout my sale process. She is courteous, professional and was outstanding when the final exchange transaction was at its critcal stage. Well done and thank you!
5/5
TrustpilotFirst-class service
Ray and Chris at the Personal Agent in Epsom provided a first-class service in selling our Dad’s property, which was a bespoke sale requiring a certain type of buyer, given it is a Grade II listed cottage. They also helped us find the right property for my Dad to move into. They managed the process from start to finish between the entire chain ensuring everyone was kept informed, they were easy to get hold of when we needed to speak to them and they provided trusted advice. I’d recommend their service to anyone.
5/5
TrustpilotI have just exchanged on a house…
I have just exchanged on a house through The Personal Agent and I have to say a massive thank you to Sue Boardman who was incredibly helpful and a great person to view with. Very knowledgeable, friendly and accommodating. Also a big thank you to Sarah Goddard who helped progress the sale through - as normal with a house move at times it was stressful but the communication from the company was excellent.
5/5
TrustpilotPersonal agent
We have been renting with the personal agent for about 2 and half years and they have been a great estate agent . Michelle Hobbs is managing our flat and she has been fantastic at arranging paper work we need and if we have anything that needs fixing in the flat she responds promptly and arranges someone to come out . The personal agent team are friendly and I would recommend their services .
5/5
TrustpilotSamantha and team at The Personal Agent…
Samantha and team at The Personal Agent were great to work with. I switched from another agent, and was keen to accelerate the sale of my property. They were professional and very communicative, which was much appreciated. I would highly recommend.
5/5
TrustpilotAmazing service
The personal Agent are always amazing...
Agent replied · 26 December 2025
Thank you for sharing Claire, and we appreciate your review
4/5
TrustpilotCallum was positive, personable and went the extra mile
Callum had good communication, was really positive and personable, responded quickly to messages, was reliable and willing to go the extra mile to accommodate our time frames and needs. Many thanks Callum
5/5
Trustpilotall the staff at personal agent are…
all the staff at personal agent are highly professional, very helpful all the way through, from initial valuation to arrange professional photographer and making video to put our house on market. we were very pleased. They are working extremely hard, get people viewing even after 6pm and Saturdays. Thanks for George and Tom are so enthusiastic and professional. Special thanks to John for his excellent negotiation skills.We would highly recommended personal agent.
5/5
TrustpilotI can't recommend enough
I can't recommend the Personal Agent enough, Sam was both professional and immensely helpful in my viewing. She answered all my questions/queries with no hesitation, no "phone a friend" on this viewing 5* 😁👍🏻
5/5
TrustpilotThe Personal Agent has been great…
The Personal Agent has been great during the sale of my house. In particular Sarah Goddard was particularly helpful leading up to the exchange of contracts, which was an extremely stressful time for me.
5/5
TrustpilotGood work
Chris and the team at The Personal agent made my local rental experience very easy. From initial viewing to finalising all the paperwork it was a breeze and i would definitely recommend them to anyone looking to rent in the area.
5/5
TrustpilotBradley Snape has been incredibly…
Bradley Snape has been incredibly helpful to us in our search for the perfect property to rent . Bradley is courteous and professional, and has acted promptly to help us secure the property we chose . Thank you to Bradley and his team, I highly recommend the Personal Agent !
5/5
Trustpilotcaring Estate Agents
the Agent assigned to me lived up to the name of the company;" THE PERSONAL AGENT" Thank you Sameer for your kind attention and input
2/5
TrustpilotI would use someone else
We purchased a property through them and in the beginning they were very keen to help, so they can obviously secure the purchase. During the negotiations, their communication was terrible and they did not seem very willing to assist in certain matters. Now that the sale has completed we have discovered problems in the property that were not disclosed to us and have resulted in large delays in the moving process. Just overall unpleasant and unacceptable experience.
1/5
TrustpilotAVOID
This company is unfortunately still operating under discriminatory bias. I called to view a property, was not asked any questions other than whom would be living with (my 4 year son alone). I was then told the landlord wouldn’t rent to anyone with children, because of a previous tenant. It’s like saying I won’t rent to anyone Asian, black, disabled etc because a previous experience. Illegal and discriminatory of protected characteristics
Agent replied · 6 July 2023
Dear Jade, We are most disappointed to receive your review as we strive to offer the best possible service. Can I ask you to confirm the time and date of your call please so we can investigate this and come back to you. Alternatively, please do not hesitate to contact me on 01372 726 666 or my email address is cheryl@thepersonalagent.co.uk I look forward to hearing from you. Kind regards. Cheryl Burn
5/5
Trustpilotthe personal agent Stoneleigh helped…
the personal agent Stoneleigh helped with a probate valuation for a family member. They were helpful and made a tough time a bit easier. Myles was fantastic
5/5
TrustpilotFriendly, helpful, ethical and professional
Friendly, helpful, ethical and professional. Excellent sales and marketing and great communication throughout. A special thank you to Chris Shaw who quite simply, was everything an estate agent should be and always made time to deal with any queries and listen to my concerns. I wouldn't hesitate to recommend them - they've been brilliant!
5/5
TrustpilotChris Sweby is excellent
Chris Sweby is excellent. His proactive approach, along with his friendly and professional demeanor, made the entire process smooth. He was always ready to answer any queries and ensured that we were comfortable every step of the way. We’re very satisfied with his service, thanks to him.
5/5
TrustpilotI recently instructed The Personal…
I recently instructed The Personal Agent, Banstead, to sell a detached property.Having dealt initially with George Evans and then primarily with Sammy Voller, I have been pleasantly surprised by their high standard of service and professionalism.Sammy has kept us constantly updated on developments and has been responsive to my calls and emails.They have also been successful in agreeing an offer on the property in a short space of time.The photos, videos and general marketing package they provide, along with their online customer platform, is invaluable.I chose this agent based on my own online research and am glad I did. Keep up the good work.
5/5
TrustpilotSarah at the Personal Agent Epsom has…
Sarah at the Personal Agent Epsom has been fantastic! Keeping us well informed throughout the process, very proactive and professional. I would highly recommend the Personal Agent :)
5/5
TrustpilotFantastic and professional people
Fantastic and professional people. I'm glad to had viewing with very nice atmosphere :) Callum Kirkby is professional and very knowledgeable agent, it was my pleasure to see the property in such a lovely atmosphere.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about The Personal Agent Ewell
How many reviews does The Personal Agent Ewell have?
The Personal Agent's Ewell office has 875 reviews across 1 platform: 875 on Trustpilot (across the whole business).
What is The Personal Agent Ewell's rating?
The Personal Agent Ewell is rated 4.9 out of 5 across all 875 reviews.
Where is The Personal Agent's Ewell office?
The Personal Agent Ewell, 220 Chessington Road, Ewell, KT19 9XA.
