Trusted Agent profile Β· Eston

Michael Poole Eston reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

401 reviews across 2 platforms

129 High Street, Eston, TS6 9JD

Michael Poole's office in Eston, at 129 High Street, is rated 4.7 out of 5 across 401 reviews on two platforms, including 165 Google reviews rated 4.8.

Google logo

4.8 / 5

165

Reviews on Google

This office

Trustpilot logo

236

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Eston office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent advice and support throughout the process.

Precise and clear guidance from the outset. Excellent coordination, support and follow up throughout the process. It all happened seamlessly on the day that was planned. Both Stacey & Nick from Michael Poole showed the utmost professionalism at all times. With a smile!!

SDT Β· 5 May 2026

5/5

Trustpilot

Leanne and Andrea were so helpful…

Leanne and Andrea were so helpful amazing every step of the way keeping me informed and getting in touch . They were very supporting the sale was complicated they took so much stress away from a difficult situation . I would always recommend them

Diane Β· 10 December 2024

5/5

Trustpilot

Wonderful professional service

Wonderful professional service from Helen and the team in Eston office. I would highly recommend them Janet and Alan

Alan Β· 15 September 2025

5/5

Trustpilot

Really helpful sorted the job for me…

Really helpful sorted the job for me highly recommended thanks Debbie

Jamie Β· 26 November 2025

5/5

Trustpilot

I used Michael Poole for their find a tenant service

I used Michael Poole for their find and tenant service for my apartment. I felt very supported by the rental team at Michael Poole who in essence did everything that was needed. They came and took photos and talked me through the process in person. They arranged a viewing day for 3 prospective tenants which they dealt with without me. They dealt with references and other legalities for the interested tenant including preparation of the Lease. they will be settling my tenant into the property tomorrow. It all went extremely well.

Beverley Β· 16 April 2025

5/5

Google

From the moment we started looking at buying our 1st property the team have been amazing! Kirby, Emma, Sophie & Helen in the office have been so helpful going over and above to arrange viewings & explain things to me as a newby buyer!! Jonathan at the viewings for our property was so lovely, measuring up with me and helping me see the potential! We are just about to complete and this team have been the easiest to deal with and cannot recommend enough! Thank you 😊

Chelle Β· 21 September 2023

Agent replied Β· 17 June 2024

Thank you very much, Chelle! This kind of feedback means so much to us; thank you for taking the time to write it.

5/5

Trustpilot

Great service from start to finish…

Great service from start to finish professional , friendly , and always helpful. We would definitely recommend ! ⭐ ⭐ ⭐ ⭐ ⭐

Wendy Β· 21 August 2026

5/5

Trustpilot

Danielle & Hollie

Great help from Danielle & Hollie, smooth process answered any questions I needed. Would recommend using!

Matthew Β· 2 October 2026

5/5

Trustpilot

Dannielle was very helpful and friendly…

Dannielle was very helpful and friendly and made my experience smooth and non-stressful. Thank you Dannielle! You are the best :)

Abbey Β· 25 July 2025

5/5

Trustpilot

Helen has been proactive and a pleasure…

Helen has been proactive and a pleasure to talk to throughout the process of selling my property . Huge thankyou !

TRUDY Β· 24 July 2025

5/5

Trustpilot

Absolutely great level of service from…

Absolutely great level of service from Jack Johnson, I sent my documents across and each transaction ran perfectly and i had a reply on what would be needed next and was kept in contactwith throughout, I had missed a document out and I was politely reminded that it would be beneficial to send it across as fast as possible so we could get the process to go faster and more smoothly, thank you for your help Jack.

Martin Β· 8 April 2025

5/5

Trustpilot

Stacey has been so helpful in helping…

Stacey has been so helpful in helping us across our house move. Her responses are very speedy and effective. Thank you.

Consumer Β· 30 June 2025

5/5

Trustpilot

Excellent experience with Michael…

Very good experience with Michael Poole. Especially Aslan Manzur is a STAR.

MR Β· 2 October 2025

5/5

Google

From the day we walked into the Office in Eston, Helen and the Team helped, supported and guided us through one of the most stressful times in my Mums life. After spending 52 years in the family home and downsizing to a 2 bed bungalow. Helen not only supported us with the purchase but also chasing solicitors and liaising with vendor to helping to arrange visits for tradesman when the survey came back with unexpected issues with the property. I would just like to thank helen and the team for their support through this tough time, they are a real asset to your company.

Nicola Β· 18 June 2023

Agent replied Β· 17 June 2024

Thanks so much, Nicola! Feedback like this means so much to the Eston team. Thanks for taking the time to write it.

5/5

Google

Helen from the Eston branch is the estate agent for the house that we are buying. Even though we haven't used Michael Poole as our own choosen estate agents,Helen has gone above and beyond not only with our purchase, but with problems that we have faced with our own solicitors on the sale of our property. Her almost daily phone calls have kept me sane the past few weeks. She's advised, listened to and supported me through the whole process. I cannot thank you enough!

Claire Β· 18 June 2023

Agent replied Β· 17 June 2024

Thank you Claire for the five stars. This review means a lot to Helen and our Eston branch, thank you for taking the time to write it!

5/5

Trustpilot

Great experience

Aslan was amazing at helping me find a property quickly and moved in easily. Very informative, fast replies and overall very helpful.

Kirby Β· 17 June 2025

5/5

Trustpilot

This agent is different to the rest

I have used Michael Poole stocktin for many sakes and purchases, I did use others before but once connected to this professional team I wouldnt go anywhere else. They work through any issues that arise in the sale process in a very ligical and pragmatic way. Luke, Marion, Emeline and all the team are easy to wirk with, highly recommended.

Neil Β· 29 September 2025

5/5

Trustpilot

Michael Poole were efficient and professional

Michael Poole were efficient and professional. They kept us informed at each step and we felt they had our interests at heart. Nothing was a problem even though we experienced delays but they were helpful and pleasant. We look forward to working with them again.

Mrs Β· 5 February 2026

5/5

Trustpilot

Marion and team

Marion and team. First class

Chris Β· 17 November 2025

5/5

Trustpilot

Excellent service via Stacey on the…

Excellent service via Stacey on the purchase of my new home, kept me regularly informed with updates & was always very pleasant. If I should want to sell in the future i would definitely be choosing them. Thank you.

Julie Β· 15 March 2026

5/5

Google

Can't thank Ashley enough for all the help she gave us during the selling of our house and the purchasing of our new home And Iust not forget the newby Anna, thought I was booking a holiday when she answered the phone πŸ˜„πŸ˜„PositiveResponsiveness, Quality, Professionalism, Value

Brian Β· 18 June 2021

Agent replied Β· 17 June 2024

We love this, Brian. Thank you so much for leaving this review for us.

5/5

Google

Me and my partner have been really happy with the service from Michael Poole’s,, especially Ashley in the Eston branch, such a delightful person to speak to, We purchased this property from them and have also sold with them too. Would recommend to friends and family.PositiveQuality

Kristos Β· 18 June 2021

Agent replied Β· 17 June 2024

Thank you, Kristos. We really appreciate you taking the time to leave us this review.

5/5

Trustpilot

Highly recommend

Molly and her team managed the selling of my property. The communication and advice throughout was excellent. Highly recommend. Thank you again Molly

Laura Β· 25 April 2025

5/5

Google

Can't recommend highly enough. Michael Poole's Eston Office sold our property very quickly. Special thanks to Ashley Froom who was brilliant throughout. She kept us fully up to date and handled everything with professionalism and sensitivity. Well done and thank you!!PositiveResponsiveness, Quality, Professionalism, Value

Berni Β· 25 August 2021

Agent replied Β· 17 June 2024

Thank you, Darren! :)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Michael Poole's Google reviews
The Trusted Agent

Is this your office? Claim your page.