Every review we hold for the Essex office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTook just over two months, from first viewing of property to mortgage application and picking up the keys. this is by far the quickest I have experienced
Dan and Margaret were amazing, very helpful and always on hand.
Mortgage was arranged through WHB and Dan was excellent, and managed the process to completion really well.
Thanks Margaret for all your time and effort.
I would highly recommend.
Ahmed · 16 June 2023
★★★★★ 5/5
GoogleMr. Daniel Appleby delivered a very professional service, timely and responsive. I was very satisfied with the whole house buying process, including communication, updates and information required. Excellent quality and value as well as very knowledgeable about documents required. Expert advice that I would highly recommend to anyone looking to purchase a property. Thank you Daniel, it was a pleasure to do business with you. Thank you very much, Gheorghe Rupa & Maria OprescuPositiveResponsiveness, Quality, Professionalism, Value
Marissa · 16 June 2022
★★★★★ 5/5
GoogleThe house I sold was quite unique and unusual with a high price tag and I felt it would only suite a certain clientele that would be difficult to find and take a lot longer than we anticipated. After being disappointed with other estate …
Jeff · 16 April 2025
Agent replied · 16 April 2026
Many thanks for your fantastic 5* review and recommendation. I will of course pass on your kind hearted words to our Rainham branch Jeff. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOur experience of WHB was excellent right from the start, in particular Daniel who was professional right from the start. What was impressive, he was always communicating at every stage of the application up until offer. Forget the 9to5, Daniel always went the extra mile to communicate with us during his days off and after office hours. You don't get nowadays!! We will definitely go back to him for all future business.PositiveResponsiveness, Quality, Professionalism
Rashid · 25 August 2022
★★★★★ 5/5
GoogleI have been dealing with Daniel for almost a year now and it has been amazing and very pleasant. I can’t possibly say enough and how far he went to help me to get the mortgage.
Thank you Dan for helping me when I needed the most.
TufalPositiveQuality, Professionalism
Tufal · 25 August 2021
Agent replied · 15 June 2024
Hello Tufal, thank you very much for the kind review and we will ensure Daniel gets to see this too!
★★★★★ 5/5
GoogleMarc Mcilveney was great in speeding up our property process. I will definitely recommend William H Brown as all the Staff is very helpful whenever you call them.
Ramanjeet · 19 October 2023
Agent replied · 15 June 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleFantastic experience from start to finish from Lorraine coming round to show people around to Marc who somehow got it over the line after a lot of hurdles to overcome
David · 10 August 2025
Agent replied · 9 October 2025
It’s really lovely to read another 5* review. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleBrilliant agents. Marc met us initially and immediately gained our trust and I can honestly say we made the right decision. The whole team were friendly, punctual and "mediated" the sale of my parents property expertly. Their expertise was …
Anish · 16 April 2025
Agent replied · 24 May 2025
Thank you for your kind words! We are ecstatic to hear that local team was able to exceed your expectations and assist you with the sale of your parents' property. Our goal is to always provide expert and efficient service to our clients. We appreciate your trust in us! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently was involved in a property purchase through William H Brown Rainham branch, and they were fantastic! The team was professional, knowledgeable, and always kept me updated throughout, making a what can be so stressful process feel …
Oskars · 16 April 2025
Agent replied · 16 April 2026
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom the very start to the final exchange of contract Marc, Lorraine and other members of staff gave advice, showed professionalism and courtesy with good communication throughout minimising the stressful moving process. We have now been …
Patricia · 16 April 2025
Agent replied · 16 April 2026
Thank you for your wonderful 5* review! We're thrilled to hear that Marc, Lorraine, and the team provided you with professional and courteous service throughout your moving process. Your kind words are greatly appreciated, and we're … More
★★★★★ 5/5
GoogleDaniel Appleby is the number one go to guy for mortgages! Daniel supported us in 2016 and we returned to him this year because we 1000% trust him. The detail in which he explained everything and made the process as simple as possible took away any anxieties or stress we had. We would definitely recommend Daniel to anyone and will be returning to him again!PositiveResponsiveness, Quality, Professionalism, Value
Emily · 16 June 2022
★★★★★ 5/5
GoogleStaff is really good they helped alot wherever u need
I really appreciate Mrc and team
Jaspreet · 17 January 2024
Agent replied · 15 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWorking with Daniel Appleby was fantastic. I found him as someone who has great experience and deep knowledge. He is very thorough in everything he does and can be depended upon to get the job done. Excellent and result driven. Works towards maximal customer satisfaction. That's Daniel Appleby's way. Daniel Appleby always maintains very good relation with clients and I would highly recommend.PositiveResponsiveness, Quality
Maju · 25 August 2022
★★★★★ 5/5
GoogleMy experience with Daniel has been great.He has been truly phenomenal.He was help us a lot to buy are dream home.
I would highly recommend.
Thank you so much for your hard work!🤗PositiveProfessionalism
Lavinia · 16 June 2022
Agent replied · 15 June 2024
Hi, thank you so much for the 5* review of our William H Brown branch! It's great to hear that Daniel and the team have been so helpful.
★★★★★ 5/5
GoogleVery satisfied!!! Mr. Daniel Appleby is a special professional in what he does, he was very careful and involved in all the details, he îs transparent and genuine, consistent and without bias, offering safety and stability. In our real estate transaction we were pleasantly impressed and we would warmly recommend him. Thank you Mr. Daniel Appleby.
Maria Oprescu
Gheorghe Rupa.PositiveResponsiveness, Quality, Professionalism, Value
Maria · 25 August 2022
★★★★★ 5/5
GoogleWe didn’t sell our house in the end but the staff were always professional, kept us in the loop and was up front and kept our expectations realistic. We had plenty of viewings and a number of offers. The property was on the market with another agent for months with no success. Mark chloe and Lorraine really went above and beyond for us.
Gabriela · 18 December 2023
Agent replied · 15 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDaniel has been amazing and knows his stuff! He helped us with our first house and was on call whenever we needed him, he was always happy to answer any questions and was always there to calm us down in our worries and sort anything that needed sorting quickly and efficiently. Would definitely and have already recommended to friends.PositiveResponsiveness, Quality, Professionalism, Value
Michael · 16 June 2022
★★★★★ 5/5
GoogleSmooth Service! We met Daniel Appleby by chance whilst we were looking for a property. We honestly do not regret choosing him, he is one of the best in making the impossible...possible! Also, special shout out to Luke Humphries and the Team for their professional and friendly service for helping us to the end of completion.Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value
Juliana · 16 June 2022
★★★★★ 1/5
GoogleFrom a buyers point of you very unprofessional. I feel sorry for the sellers. Viewing for properties are available but estate agent says fully booked. Had to knock on sellers door to find this out. Do not return calls to buyers and also don't tell sellers a bid has been put through. Really annoyed and disappointed by missing out on a property I wanted to buy just because of the estate agent telling lies to the seller. Avoid using this branch in Rainham.NegativeProfessionalism
Yousif · 25 August 2021
Agent replied · 15 June 2024
Hello Yousif, we're really sorry to hear you were unable to get in touch with our team at this time to find out more about the property for sale. If you could let us know some further details at socialmedia@williamhbrown.co.uk we would be happy to investigate this.
★★★★★ 5/5
GoogleWHB have provided a great level of service and working with Daniel Appleby has made the application process smooth from the very beginning. Communication has been second to none and I can’t stress how friendly and honest the service has been. A big thanks to Daniel and WHB. I will definitely approach Daniel in the future.PositiveResponsiveness, Quality, Professionalism
Aqib · 16 June 2022
★★★★★ 5/5
GoogleRecently completing a purchase on a property. They have been very informative and helpful throughout the process. Has taken some time but no fault of the agent. Really impressed and applaud them for all the hard work they have done in the background.
Fathema · 25 July 2024
Agent replied · 24 August 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMany thanks to Dan for sorting out my remortgage, Dan was very approachable, helpful and worked very hard to get my deal sorted even though he was not well himself he went beyond to sort everything out for me. 100% recommdable and I will definitely use his services again. Thanks Dan.
ShahadPositiveQuality, Professionalism, Value
Shahad · 25 August 2022
★★★★★ 5/5
GoogleDaniel Appleby was very helpful and supportive from beginning to end. Very lovely guy, problem solver.for him 24 hr is working hr which means a lot. Specially when you feel lost or things not moving as you expect. He is always there to give that extra push.. hats of man..👏👏PositiveResponsiveness, Quality, Professionalism, Value
Sayed · 25 August 2022
★★★★★ 5/5
GoogleMy Agent was Daniel Appleby and I was a 1st time buyer who didn't really know what to do. Dan took control of everything and made my journey simpler than expected. I couldn't thank him enough for the guidance and excellent advice I had received in getting where i am today. Much appreciated.PositiveResponsiveness, Professionalism
Leesa · 16 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.