Trusted Agent profile Β· Essex

William H Brown Incorporating Porter Glenny Essex reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

135 reviews across 1 platform

82 Rainham Road, Rainham, Essex, RM13 7RJ

William H Brown Incorporating Porter Glenny's office in Essex, at 82 Rainham Road, is rated 4.6 out of 5 across 135 reviews on 1 platform, including 135 Google reviews rated 4.6.

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4.6 / 5

135

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Essex office, from every platform, shown as written. First names only.

5/5

Google

Marc was a pleasure to deal with. As the buyer in the transaction, Marc always kept us updated and actively chased solicitors who were very slow but with Marc’s determined approach, we got the transaction over the line. You couldn’t ask for more from an agent! Thanks Marc Laurainne and team!

Sid Β· 18 November 2023

Agent replied Β· 15 June 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

We received excellent service from William H Brown Rainham office. The branch Manager and the staff are very helpful and friendly. They updated us on our purchase and how it is progressing. Anytime we are buying a property Rainham office is our first contact.

Ebenezer Β· 25 November 2025

Agent replied Β· 25 December 2025

Thank you for your wonderful review! At William H Brown Rainham, our goal is to provide excellent service and make the buying process as smooth as possible. We are glad to hear that our team was able to help and that you'll choose us again in the future. Kind regards, Maggie, Customer Relations.

5/5

Google

From first contact with Marc right up to where we are now (Sold STC). The service has been (is) professional, courteous and friendly. The communications are timely and polite, plus the portal enables you to keep track of progress easily. We were very impressed with the high quality of the photographs of our house and the marketing. We were given constructive advice on maximising the potential our property, which was well worth following. They even advised us on our purchase and assisted with the negotiations. Highly recommend this branch.

Andy Β· 17 August 2024

Agent replied Β· 24 August 2024

Many thanks Andy for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

We recently had the pleasure of buying our dream house from William H Brown in Rainham. The team was kind, professional and helped us through this process by answering our queries and assisting us with everything from the beginning till the end. Thanks a lot!!!

Katarzyna Β· 25 September 2025

Agent replied Β· 9 October 2025

Thank you for choosing William H Brown in Rainham! We're thrilled to have been a part of helping you find your dream house and providing you with excellent service throughout the entire process. Thank you for your kind words! Best wishes, Lucy, Customer Feedback and Support Team.

1/5

Google

It took me 2 years after the purchase of my home to write this review..mainly so I don't write anything whilst in the heat of it. I dealt with Luke who is apparently the manager of the Rainham branch. Luke is a fraud. He initially started with 'if I go with their broker, I will have more chance of securing a property through them'. Being a first time buyer and naive, I went with their broker. This did not work in my favour at all. He often wanted me to go over the asking price and finally when I secured a property, came off the market, instructed solicitors and booked in surveyors, he went with another buyer. I assume he agreed a deal under the table which benefitted him. He called me and said unless I can now go 2k above what the other buyer is offering then I have lost the property. I think Luke just didn't like that I had spoken to vendors directly but its a dirty business indeed. I wasn't too stumped as it was my first property not my dream property! Would I use their 'lifetime brokerage service'..probably not.

A Β· 16 June 2023

5/5

Google

Bought my first place from William H Brown (rainham branch) they have been great. Dealt with Margaret who has been amazing throughout the process. She helped me find my dream property after years of looking and with a tough market during the SDLT break she would always update me before a property was coming live and get me in asap. the whole process was so seamless and she got me over the line to completion so smoothly. Thanks Margaret for all your help.

Abu Β· 16 June 2023

5/5

Google

Where do I begin, nearly a year on from my purchase. I just knew from the minute I walked into the office, and was introduced to Margaret and Dan my journey in landing first property was in safe hands. Margaret was exceptional when helping us view all the properties throughout the area. As you do we fell in love with one of the properties and without the help of Margaret and the team purchasing it would not have been possible. With all the highs and lows of purchasing a house we managed to get there in the end. β€œThank you Margaret” from me and the family. Dan with his expertise skill set in getting us the best mortgage at the time. Even now is talked about a stroke of genius from the man himself, especially the way rates are in this current climate but I'm sure he can still get you the best. Always recommending him to friends and family. Overall if you are looking to purchase a property in Rainham this is the team you want in your corner. Thanks guys.

Raiyan Β· 16 June 2023

5/5

Google

I want to express my sincere gratitude and special thanks to Marc Mcilveney for his fantastic efforts in finding the ideal property for me. I would say, Marc is second to none for his dedication to look for a property for the buyer. He was very proactive in setting up property viewings, promptly answered my questions, regularly updated me, and was always polite both in person and over the phone. He was also warm, personable, and incredibly helpful throughout the stressful procedure. Thank you once again Marc, you are a star.

Nilotpal Β· 16 June 2023

5/5

Google

I would like to say a special thank you and heartfelt appreciation to Margaret for being amazing throughout the whole process of selling my house. Margaret was professional in all aspects of her role from the start to completion. She was proactive in arranging house viewings, responded to my queries or concerns even out of working hours and most importantly, always courteous over the phone as well as in person. In addition, Margaret was friendly, approachable and very supportive during the roller coaster process. I would also like to thank Luke and Lauraine for their contribution in the successful sale of my house. Thank you once again Margaret, you are a great asset to William H Brown, Rainham Branch. God bless you always! πŸ™πŸ½

Janet Β· 16 June 2023

5/5

Google

Hi ..last friday I got keys for my new house and its just because of Daniel Appleby. He is very responsive. Always answer my calls.he made my dream come true.he really done work hard on my case.he very professional in their work.i was hopeless about my mortgage after rejected from somewhere but Daniel Appleby made this possible..really big thanks to Daniel..PositiveResponsiveness, Quality, Professionalism, Value

Maninder Β· 16 June 2021

Agent replied Β· 15 June 2024

Hello Maninder, thank you very much for the feedback of our team, we're glad it warranted 5-stars and we'll be sure to pass this lovely review onto Daniel!

5/5

Google

Very Happy with the expertise and customer service so far received from all the staff at WH Brown Rainham Branch. From the first valuation appointment right through to the viewings they have been very helpful and answered all my queries in a very professional manner. Maria Hexter

Maria Β· 11 July 2025

Agent replied Β· 9 October 2025

Thank you so much for your kind words, Maria! We are thrilled to hear that our team at WH Brown Rainham Branch has provided excellent expertise and customer service. We pride ourselves on going above and beyond for our clients and are delighted to have exceeded your expectations. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

Thank you so much Lauraine, Marc & the team for all the support in purchasing our property in Rainham. You have been so helpful and supportive. We will definitely recommend your services to others.

Ismail Β· 17 January 2024

Agent replied Β· 15 June 2024

Thank you for your excellent 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Marc and both Lorraine’s were excellent (One has a slightly different spelling that I can’t remember)from the beginning , gave guidance when needed and had the house under multiple offers after the first weekend. Kept in contact but never badgered me. Couldn’t have asked for a better agent. Was excellent value for money too.

John Β· 4 April 2025

Agent replied Β· 24 April 2025

Thank you for the kind words! It was our pleasure to help you with your real estate needs. We are thrilled to hear that you had a great experience and appreciate your trust in us. Kind regards, Lucy, Customer Relations.

5/5

Google

We have had the best professional service from Marc Mcilveney. Our house was on the market with two previous agents with no luck and a very proactive Marc introduced himself to us and within a few weeks he secured a buyer. During this time he has kept us up to date at all times and is also well supported by his office team, who always respond in a very timely manner to any emails I have sent. House moving is a very stressful time and Marc has guided us through this relatively easily. Highly recommend!

Rita Β· 17 January 2024

Agent replied Β· 15 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

I recently have purchased a property for my daughter through William Hbrown,Rainham.I am very happy with the professional acumen of Mr Marc Mcilveney and her associate Miss Lorraine.They were always there whenever we needed any information pertaining to the property we were buying besides being humble and polite in their dealing.

Waqar Β· 24 April 2025

Agent replied Β· 12 June 2025

Thank you for your excellent 5* review and kind words of our dedicated team Waqar. Kind regards, Lucy, Customer Relations.

5/5

Google

I would like to recommend Daniel Appleby if anyone is looking for a mortgage advisor. He is genuine, objective and professional

Billy Β· 25 July 2024

Agent replied Β· 24 August 2024

Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them Billy. Kind regards, Lucy, Customer Relations.

5/5

Google

Very difficult to get a good estate agent these guys where very good communication was excellent I used their recommended solicitors who were also great I would definitely recommend W H Brown for selling your property

William Β· 9 September 2025

Agent replied Β· 9 October 2025

It’s lovely to know you had such a great experience, thank you for your feedback! We’d welcome any further details you’re willing to share.

5/5

Google

William H Brown Agents are quite hepful in resolving all the purchase related queries and quite efficient as well, I have gone through them and used their Mortage Advisor and solicitor and its like a one stop for all sort of queries in order to make a smooth purchase, I would like to mention a special thanks to Daniel Appleby who helped me a lot in resolving mortgage and relevant queries and he is the best mortgage advisor I have seen so far Luke, Olga all are quite helpful through the process, I am thankfull to all the William H Brown Estate Agents of Rainham who helped me through the process

Raghava Β· 16 June 2022

5/5

Google

I cannot praise the team highly enough! From start to finish and even follow up, everybody at the office went over and above to help make my sale and purchase go through as smoothly as possible, regardless of any problem I (or Covid) presented them with. Luke the Manager was polite, helpful and sooo patient as was Dan the Financial Advisor. They kept me up to date with everything and even made phone calls on my behalf that they didn't need to (Special thanks to Olga who also helped me). Dan went out of his way to get the best product for me and explained everything fully so that even I could understand which must have exhausted him! I've never written a review before but they rightly deserve to recognised and recommended for the outstanding service provided. We'll done and Thank you.

Sue Β· 16 June 2022

5/5

Google

As a first time buyer, Mr Daniel Appleby was always responsive. There were many times that we needed one info or the other, even late at night, he will call to clarify things. There was a time he was on holiday and he still moved fast on one ppty we were interested in! Today we have the keys to our own home in our names all because of the hardwork of Daniel and his team. Thank you. Hope u have a well deserved rest during Xmas. Kafilat &EPositiveResponsiveness, Quality, Professionalism, Value

Solabomi Β· 16 June 2022

5/5

Google

I deal mostly with Daniel Appleby (broker) and Olga Summer (agent) - I had an excellent service from both of them and they were very responsive and professional. I had some responsiveness problems with the conveyancer they suggested, but that was due to the particular employee. Olga went out of her way to keep them under pressure and complained until we got assigned a different employee of the conveyancing firm which has been efficient and fast. In the end we were able to complete the transaction before the end of the stamp duty holiday of June 2021, so that was great.PositiveResponsiveness, Professionalism

Stefano Β· 16 June 2022

5/5

Google

I would like to thank Dan Appleby mortgage broker for everything he has done for me the past year. He is extremely hard working and will move heaven and earth to make it happen. I wouldn’t be where I am today in my new house without him and would never trust any one like I trust Dan. I will never deal with any one else. Even after my move has completed he still helped me with an issue. Thank you so much for making this move as easy as possible and for always picking up the phone even when it’s after hours!

Luke Β· 16 June 2022

5/5

Google

Dan was a great broker and really went out of his way to help making my purchase possible. He reached out to the estate agents on my behalf to substantiate my offer and affordability which I personally believe gave me a slight edge in securing my new home which had a lot of interest and competitive offers. I highly recommend Dan and have nothing but good things to say about his service and willingness to go above and beyond.

Ali Β· 16 June 2022

1/5

Google

Nasty nasty nasty estate agents. Stay clear. I tried to buy a house, 100 Rainham Road, from these guys back in 2021 - already had a mortgage offer in hand due to another purchase falling through and offered over the asking price but they …

K Β· 16 May 2025

Agent replied Β· 24 May 2025

Hello, Thank you for your feedback which is appreciated although I am sorry to hear that your previous experience, was a negative one. Unfortunately, as this happened … More

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