Trusted Agent profile · Essex
★★★★★
135 reviews across 1 platform
82 Rainham Road, Rainham, Essex, RM13 7RJ
William H Brown Incorporating Porter Glenny's office in Essex, at 82 Rainham Road, is rated 4.6 out of 5 across 135 reviews on 1 platform, including 135 Google reviews rated 4.6.
Every review we hold for the Essex office, from every platform, shown as written. First names only.
1/5
Googledo not return calls for a potential viewing. left us standing outside a property for 20 minutes for a viewing, only to be told we weren't on the list! did get shown around in the end but completely unprofessional in every way
Hello Jodie, we are sorry to see this review regarding the viewing of the property, if you could let us know some further details at socialmedia@williamhbrown.co.uk we would be happy to investigate this.
5/5
GoogleWe had the pleasure of being assisted by Daniel Appleby, who made all the difference in how we experienced our first house buying. He responded promptly to our needs and explained everything we needed to know. He showed a professional attitude at all times, which we appreciated a lot. I will definitely recommend his services to all our family members and friends.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat experience with this company. Our agent Marc very professional and kind person.I would definitely recommend him and this agency.
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleThe Service was excellent through out , the advice was very help full and you can learn from it
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleMarc McIlvenney one of the Sales Team provided me with wise and very fair minded information in relation to a potential purchase. It was clear that his approach was to develop long term relationships rather than make a quick sale. He is a person I can recommend unreservedly . John King
5/5
GoogleI sold my house with WH.Brown. The help I got from them, through offers to completion was first class. I spoke regularly with Lauraine and Margaret and nothing was too much trouble for them. I would happily recommend them, they made the whole process easier to deal with.
5/5
GoogleFriendly service very helpful great photos of our house 💕 …
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleWhat a great service, Daniel the mortgage broker was brilliant he couldn't have been more helpful. Was always there for us when we had any problems or we didn't understand Certain things. He went above and beyond to help us get our mortgage. Around lovely guy Highly recommend. Thanks for everything Daniel Mark & Elaine
5/5
GoogleMarc McIlveney looked after my portfolio for the best part of 18 years, he was reliable, professional and always offered me sincere and accurate advice, I would definitely recommend him to anyone considering working with him, Good luck at William H Brown Marc!
5/5
GoogleI bought a house through this estate agent. They were very helpful from the beganning to completetion. I am very happy with their service. Highly recommended.PositiveProfessionalism
Hi, thank you so much for the 5* review of our William H Brown branch! It's great to hear that the team have been helpful, friendly & efficient! We wish you all the best for the rest of your sale.
1/5
GoogleOne of the worst estate agent I have seen, specially the guy call David from the rainham Branch absolutely idiots, I feel really sorry for the seller,NegativeQuality
Hello Mijan, that is extremely upsetting review regarding our team who aim to provide the highest level of customer service possible. If you feel we have not hit this target then please let us know how by getting in touch at socialmedia@williamhbrown.co.uk. Thank you.
1/5
GoogleRecently viewed a property, was told by staff they would ring next day. But they never did. So i emailed an offer, then again the next day. Never heard back, never received any replies not even a simple acknowledgement of recieving offer, rejection etc. Very unprofessional and shoddy practice. Avoid this company.
5/5
GoogleMy experience with Danial mortgage broker has been tremendous. He is so professional and friendly at the same time. I feel really comfortable communicating with him throughout my mortgage process. I was well informed at all the time. I will definitely recommend to my family and friends.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleDaniel Appleby, he is my mortgage broker, his service attitude is great, and his work efficiency is excellent. He is always looking for the best way to maximize our benefits. I am very satisfied with his service and I would highly recommend him. Daniel again thanks for your help!PositiveResponsiveness, Professionalism
5/5
GoogleGood dealings with branch manager Mr L.H. who was informative, courteous, professional and kind. Other staff also good on arranging return phone calls as agreed.PositiveProfessionalism
Hello Karthic, thank you very much for the 5-star review of our team we really appreciate it :)
1/5
GoogleU need to chase them all the time And no one pick up the phone I will def no sell my house with them
Hello Younes, we are sorry to see this review regarding the communication from our team, at that time we were still putting plans in place to work safely in relation to our COVID guideline which led to some calls not being taken. We do apologise for this and would like to reassure you that our team are here and ready to help with any property services in the future.
5/5
GoogleUnreal service! Daniel Appleby our mortgage broker was absolutely amazing! Service was 10/10 and he was even available on his days off! Really helped me and my brother out. Also Luke (agent) was an absolute star! Great communication throughout. Thank you all for your hard work, smashed it!PositiveResponsiveness, Professionalism
4/5
Googledan the mortgage broker was excellent. his attention to detail was brilliant. he managed against every odds to get us a good mortgage. he works so hard for his clients and called with updates as soon as. I would gladly recommend his services to anyone.
5/5
GoogleI would recommend William H Brown team’s services to everyone. Daniel worked long hours navigating complicated situation to make sure that we receive the best mortgage offer. And the rest of the team are very helpful and responsive.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe used Daniel Appleby for our mortgage on our recent purchase he was fantastic from start to finish providing quick updates and keeping us informed throughout We highly recommend him and I’d say you won’t find a better bloke for the job
5/5
GoogleGreat service by Daniel Mortgauge! I highly recommend his service specially for first time buyers like me. Unlike other advisors I have talked to he is very approachable, friendly and professional. Generous with his time and always available to help.PositiveResponsiveness, Professionalism
5/5
GoogleDan Appleby the mortgage broker was able to get me a mortgage deal I couldn’t secure else where and worked weekends and evening to help evening whilst viewing properties. Will definitely use him againPositiveResponsiveness, Quality, Professionalism
5/5
GoogleDaniel our mortgage broker done a briliant job. He is always available even on his days off . I recomend him 100% . Thank you for your great job.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThank you very much to Danny for helping us with our mortgage application and keeping us informed throughout the whole process and relieving our stress, we couldn’t recommend him enough!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
William H Brown Incorporating Porter Glenny's Essex office has 135 reviews across 1 platform: 135 on Google.
William H Brown Incorporating Porter Glenny Essex is rated 4.6 out of 5 across all 135 reviews, and 4.6 out of 5 on Google from 135 reviews.
William H Brown Incorporating Porter Glenny Essex, 82 Rainham Road, Rainham, Essex, RM13 7RJ.
