Trusted Agent profile · Essex

Douglas Allen Essex reviews

4.8

★★★★★ Excellent

204 reviews across 1 platform

133A High Street, Hornchurch, Essex, RM11 1TX

Douglas Allen's office in Essex, at 133A High Street, is rated 4.8 out of 5 across 204 reviews on 1 platform, including 204 Google reviews rated 4.8.

Google logo

4.8 / 5

204

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Essex office, from every platform, shown as written. First names only.

5/5

Google

Hi there I am dealing with Joseph Sambridge Joseph, it’s the perfect it’s reliable it’s helpful. Is trying hard to get me the house I want. I recommend everybody can talk to him. I’m sure he’s going to be the guy you looking for. Wish him all the best and thank you for all your hard work Mr Joseph.

Arben · 25 June 2024

Agent replied · 24 August 2024

Hi Arben, We really appreciate you letting us know about your recent positive experience with Jospeh, and we'll be sure to pass your feedback on to him. Many thanks, Douglas Allen Hornchurch

5/5

Google

A great team especially Chelsea who helped us with our purchase can't thank you enough for all your help

Ruth · 15 January 2024

Agent replied · 13 June 2024

Hi Ruth, Thank you for leaving a review! It's great to hear how positive your experience with our agent, Chelsea, has been and how much she's helped you through your purchase. Best wishes, Douglas Allen.

5/5

Google

My enquiry was dealt with professionaly and i will be using their service with confidence in the future. David was efficent and helpful. Highly recommended.

Terry · 18 August 2023

Agent replied · 13 June 2024

Hi Terry, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been, and particularly how helpful and efficient David was throughout your process. Best wishes, Douglas Allen.

5/5

Google

The team listened and were very helpful, every step of the journey. Danielle was especially friendly and worked with us well.

Caroline · 20 April 2025

5/5

Google

Advisor Danielle Phillips have given me excellent customer services. Very professional, polite and informative throughout all telephone communications. Danielle followed up with leads to homes I was looking at and showed understanding of a customer requirements on the appropriate properties I have been viewing. Highly recommend Douglas Allen in the next time I am house hunting. Excellent and purposeful.

Kevin · 14 May 2024

Agent replied · 13 June 2024

Hi Kevin, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear you've had such a positive experience with us, we look forward to helping you again in the future. Thanks again, Douglas Allen

5/5

Google

David and his team did a marvelous job selling our house. Through the height of the corona virus (April through July, 2020), under these difficult conditions, they were thoroughly professional and their expertise was impressive. We wouldn't hesitate to recommend them.

Sherry · 14 June 2021

Agent replied · 13 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen

5/5

Google

Just a courtesy review to reflect my experience of working with this organisation. From start to finish Adam Jabber has been clear and cogent with communication. The same applies to the remainder of team.PositiveProfessionalism

Eamonn · 14 June 2022

Agent replied · 13 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen

5/5

Google

Had a quick valuation from David Tomlins at Douglas Allen. Thank you for prompt response.

Sarunas · 10 November 2025

Agent replied · 12 November 2025

Good afternoon, Thank you very much for your review. We're so pleased to hear that David was helpful throughout your experience, we'll be sure to pass on your feedback to him. Kind regards, Douglas Allen of Hornchurch

5/5

Google

Ben was very helpful for viewing the property .will use him again .thanks

Vaidas · 14 February 2024

Agent replied · 13 June 2024

Hi Vaidas, Thank you for leaving a review! It's great to hear how positive your experience with our agent, Ben, has been. Best wishes, Douglas Allen.

5/5

Google

Very helpful and friendly estate agents. Have mainly dealt with Adam, always made to feel that nothing is too much trouble. Kept updated constantly, and always feel staff are doing everything they can to ensure a sale. Would recommend (and have) to others.

Sophie · 14 June 2020

Agent replied · 13 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen

5/5

Google

Highly recommended. David is extremely helpful and professional. I am very impressed with their services. No hard sell, just very informative.

Rachael · 19 July 2023

Agent replied · 13 June 2024

Hi Rachael, Thank you for leaving a review! It's great to hear how positive your experience has been and particularly how helpful you've found David to be throughout your process. Best wishes, Douglas Allen.

5/5

Google

Thomas & David were very pleasant, helpful and put my mind at ease with any questions when it came to selling my home. I found Chelsey highly supportive and responsive with progressing the sale of my home and I would not hesitate to recommend them to anyone looking to sell at such testing times.

Sheree · 14 June 2023

5/5

Google

Brilliant service would recommend to anyone that is thinking of buying/selling a house with special thanks to David Tomlins and Joanne butler for helping me find the property and helping with negotiations and a special thanks to Christian Wilkinson for helping me secure a mortgage

Charlie · 15 June 2019

Agent replied · 13 June 2024

Hello, Thank you for leaving us your feedback! Best wishes, Douglas Allen

5/5

Google

Brought a house, they were very professional all the way through. Claire was very helpful. Thankyou very much.

Nick · 17 September 2023

Agent replied · 13 June 2024

Hi Nick, Thank you for leaving a review! It's great to hear how positive your experience of buying a house through our agents has been and professional they were throughout. Best wishes, Douglas Allen.

5/5

Google

Morgan Barrett was very efficient and continued to ensure I had all of the information I required. Would definitely recommend.

Adam · 14 June 2023

Agent replied · 13 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen

5/5

Google

Dealt with many agents but speaking to Robert at douglas allen was definitely the best experience I have had so far. Very helpful and informative. I would recommend Robert to anyone looking for properties in the area. Thanks for your help!

D · 14 February 2024

5/5

Google

As a first time buyer I phoned Douglas Allen to look at a few properties. After speaking with Danielle she showed me a couple properties and answered all my questions. Couldn’t ask for more friendlier staff and also very knowledgeable.

Jamie · 1 December 2024

Agent replied · 8 December 2024

Hi Jamie, Thanks for leaving us such a lovely review, we really appreciate it. We're delighted to hear that Danielle was able to assist you so effectively and make your first-time buying experience a positive one. Our team prides itself on being friendly and knowledgeable, and it's great to know we hit the mark for you. Best wishes, Douglas Allen

5/5

Google

All staff were polite and friendly. Ryan has been brilliant from start to finish - he is professional and friendly, always happy to help. I would recommend Douglas Allen and Ryan to anyone looking for a mortgage. Than you

Hayley · 14 June 2020

Agent replied · 13 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen

5/5

Google

Just sold my property with Douglas Allen, and I must commend their help and professionalism. From Chelsea managing all the daily activities and making sure I was always kept informed, to Tom who was great when I was unable to get to the office to hand in my keys due to a broken ankle! As soon as he knew my predicament he immediately offered to help and jumped straight in his car to collect them! Would definitely recommend using Douglas Allen, especially with staff like Tom and Chelsea. Thanks guys!PositiveResponsiveness, Quality, Professionalism

Lou · 25 August 2021

Agent replied · 13 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen

5/5

Google

Fantastic workers helping me along my house hunting journey, excellent service from David and the team.

Gary · 14 June 2023

Agent replied · 13 June 2024

Hello Gary, Thank you for your kind review - we will pass this on to the team! Best wishes, Douglas Allen

5/5

Google

Tom and Chelsey were brilliant - really helpful and always making themselves available to queries, questions etc. Very knowledgeable and really helped get us over the line in our purchase. Thank you.

Janak · 14 June 2021

Agent replied · 13 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen

5/5

Google

I recently have been purchasing my first property from Douglas Allens. It was an intimidating experience until I met the Douglas Allen Team. They made the whole experience from finding a house from start to finish as they offered me a mortgage advisor and conveyancing team, they demonstrated professionalism, expertise, and genuine care for my needs as a first-time buyer. I must appreciate how helpful Callum and Joseph have been. Precisely Owen the mortgage advisor went above and beyond to understand my preferences and matched my criteria. They were incredibly responsive to all my questions and concerns, providing timely and thorough communication throughout the entire process. Overall, I highly recommend the Douglass Allen team to anyone in search of a dedicated and knowledgeable real estate agent.

Shazia · 14 April 2024

5/5

Google

Amy was very helpful and professional during our property search

Alicia · 18 August 2023

Agent replied · 13 June 2024

Hi Alicia, Thank you for leaving a review! It's great to hear how helpful Amy has been throughout your property search. Best wishes, Douglas Allen.

1/5

Google

Very unprofessional Turned up for my appointment yesterday and rung as no one turned up and was told that I had the date wrong, (which I absolutely did not) they said it was for 12:30 the next day, I just happened to ring because my morning was running over, (exactly why I hadn’t booked 12:30) and was then told it had been cancelled anyway! So I’m guessing they would’ve let me turn up for the 2nd time and stand outside like an idiot Totally unprofessional

Alan · 14 February 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Douglas Allen's Google reviews

Questions about Douglas Allen Essex

How many reviews does Douglas Allen Essex have?

Douglas Allen's Essex office has 204 reviews across 1 platform: 204 on Google.

What is Douglas Allen Essex's rating?

Douglas Allen Essex is rated 4.8 out of 5 across all 204 reviews, and 4.8 out of 5 on Google from 204 reviews.

Where is Douglas Allen's Essex office?

Douglas Allen Essex, 133A High Street, Hornchurch, Essex, RM11 1TX.

The Trusted Agent

Is this your office? Claim your page.