Trusted Agent profile · Essex

Douglas Allen Essex reviews

4.8

★★★★★ Excellent

204 reviews across 1 platform

133A High Street, Hornchurch, Essex, RM11 1TX

Douglas Allen's office in Essex, at 133A High Street, is rated 4.8 out of 5 across 204 reviews on 1 platform, including 204 Google reviews rated 4.8.

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4.8 / 5

204

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Essex office, from every platform, shown as written. First names only.

4/5

Google

I dealt with Jayden multiple times whilst searching for a property, I found him to be extremely helpful and knowledgeable.

SHIRLEY · 14 June 2023

5/5

Google

We had a great experience with Ben. Excellent customer service

Sukhvir · 26 October 2024

Agent replied · 9 November 2024

Hello Sukhvir, Thanks for your review, we're delighted you're happy with our service. We'll see to it that this is passed on to Ben and the team. Best wishes, Douglas Allen

5/5

Google

Tom Fitch is extremely professional and helpful. He really understands the market. I highly recommend him.

M · 14 June 2023

5/5

Google

Had a good experience using Douglas Allen. They were competitive on pricing and almost always answered the phone when I called. Dealt mostly with David

Luke · 16 November 2023

Agent replied · 13 June 2024

Hi Luke, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been. Best wishes, Douglas Allen.

5/5

Google

Very helpful, professional and expert service provided by David Tomlins who represented Douglas Allen with our enquiry. Highly recommended

Sane · 15 May 2025

5/5

Google

Amazing staff really helpful helped me with all the information I needed I’ve been to a few and never experienced such amazing staff really good team

Ahmed · 14 June 2023

Agent replied · 13 June 2024

Hello Ahmed, Thank you for leaving us your feedback! Best wishes, Douglas Allen

5/5

Google

The timely response and excellent assistance of the staff are excellent!

Jamila · 14 April 2024

Agent replied · 13 June 2024

Dear Jamila, Thank you for leaving us your feedback. We'll pass your kind words on to the team at Hornchurch. Thanks again, Douglas Allen

5/5

Google

Moved from another agent to Douglas Allen, viewings had stalled but as soon as they took over they have been professional, efficient and compassionate. Jayden has handled the process really well and has helped us cope with what could have been a difficult time.

Terry · 14 February 2024

5/5

Google

David and his staff were very professional, always available and easy to talk to about any concerns. The sale of the property went very smoothly and we are very grateful for all the help and advice we were given - thank you.

Cathy · 14 June 2020

Agent replied · 13 June 2024

Hello, Thank you for leaving us your feedback! Best wishes, Douglas Allen

5/5

Google

Very professional service. David and Chelsea have been particularly helpful with our move.

Joanne · 16 December 2023

Agent replied · 13 June 2024

Hi Joanne, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and professional they've been whilst helping you with your move. Best wishes, Douglas Allen.

5/5

Google

Excellent estate agents, a pleasure to do business with, thank you. All the staff I dealt with were very welcoming, polite and helpful. Any queries were sorted promptly as well which made the moving process as stress free as possible.

Gillian · 14 June 2020

Agent replied · 13 June 2024

Hello, Thank you for taking the time to leave a review. Best wishes, Douglas Allen

5/5

Google

David, Adam and Chelsey have been honest, reliable, professional, friendly and helpful through all our long term dealings, especially given the difficulties over the past few months. Thank you for all your help and advice, would definately recommend.PositiveResponsiveness, Professionalism

Julia · 25 August 2020

Agent replied · 13 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen

5/5

Google

Satisfied experience with David from Douglas Allen. My property was listed last week and within a space of 2 weeks I have accepted an offer I'm happy with. Overall the process so far has been handled professionally, stress free and smoothly. I would definitely recommend Douglas Allen.

Laura · 14 June 2023

5/5

Google

Professional and was always around to help when needing answers or things to be picked up. Always give me updates when needed.PositiveProfessionalism

Katie · 14 June 2022

Agent replied · 13 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen

5/5

Google

Good advice in regards to the value of our home by David and Adam and introduced us to the mortgage advisor Christian who also helped. Thank you all

Sean · 14 June 2021

Agent replied · 13 June 2024

Hello, Thank you for leaving us your feedback! Many thanks, Douglas Allen

5/5

Google

Brilliant Service By David Tomllins . Was very helpful and worked well after his working hours to serve us . All the staff in the office are very helpful. Imran QadirPositiveProfessionalism

Imran · 25 August 2020

Agent replied · 13 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen

5/5

Google

Danielle and Callum helped my auntie make her move in really straight forward and easy in the stressful time I am going through I would really recommend them both!

Amanda · 14 April 2024

5/5

Google

Exceptional service, made the whole process extremely straight forward and stress free. Especially holly kept me informed on everything from start to finish and really kept me up to date would 100% recommend.

Ellis · 15 June 2019

Agent replied · 13 June 2024

Hello, Thank you for leaving us your feedback! Best wishes, Douglas Allen

5/5

Google

Very impressed, not only did the agent I have been dealing with show very good knowledge of the area, but he's such a good chap, I could very easily become friends with him!

Glen · 15 June 2018

Agent replied · 13 June 2024

Hello, Thank you for leaving us your feedback! Best wishes, Douglas Allen

5/5

Google

Great service from this office, friendly staff and very helpful would definitely recommend using this branch. Very knowledgeable of the area and found me exactly what I wanted, very very happy!

Jackie · 15 June 2019

Agent replied · 13 June 2024

Hello, Thank you for leaving us your feedback! Best wishes, Douglas Allen

5/5

Google

Being a first time buyer I found purchasing a home very alien. Tom and Jayden held my hand through the whole process. Morgan arranged my mortgage and kept me in the loop to the end. Fab job guys!

Victoria · 14 June 2023

2/5

Google

Experience with Douglas Allen was a bit indifferent, confidence waned very quickly in them when trying to sell our property. But, very impressed with Jayden, conducted himself well throughout in both appearance and manners, well informed and courteous.

Peter · 14 June 2023

5/5

Google

I have been served by Jayden. He is dealing with my file and believe me he is compitent, caring, considering and understanding person. Would definitly recommend him

Hina · 14 February 2024

5/5

Google

A very good service from start to finish. The agent, Adam Jabbar, was professional and responsive throughout.

Charles · 14 June 2021

Agent replied · 13 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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